First appointment I had was a wonderful experience. Vinny the PT assigned to me was very attentive and listened to any concernsI may have being I will be using a C Leg. This requires a skillful knowledge and practicein the coming weeks of therapy. I feel confidentthat I will be getting the best care going forward.

I attended 535 East 70th street for an MRI on Friday evening June 19th. The Radiology attendant who looked after me was really professional, but so nice and so friendly. He helped make the whole experience so much better than I thought it was going to be as I was dreading it.He made sure I was very comfortable before we got started and reassured me throughout the procedure through the earphones that i was doing great and how much time was left etc, so much so that I was surprised when it was over so quickly.I didnt catch his name when he told me but he is from the Ukraine and I just think he is such an asset to your department. So to him i want to say thank you again!

I visited for the first time today. Dr Parks and his staff were wonderful and caring, took plenty of time with me. The X-ray technologist was pleasant and informative. The facilities are clean and well kept. I was kept waiting for a long time for my appointment.

Excellent experience at the Hospital for Special Surgery. Full disclosure I wasn’t the patient, but a close family member was. I accompanied my family member through the admitting and pre-operation process and was comforted by how all interactions were professional and caring. The team at HSS took excellent care to provide the best surgery and experience for patient and family members.

My daughter came in to determine whether she has a stress fracture in her back. It took us a week to get the appointment after our doctor ordered it and another week before the results were ready...wasting 2 weeks of an already long recovery time. They are clearly seeing too many patients if they cannot even get the results of a major injury back to the patient in a reasonable timeframe. As a comparison, my older daughter had the same injury 5 years ago, was seen at Boston Childrens hospital and had the MRI the next day and the results the same day as the Xray and was in a brace within 48 hours of initially being seen by the doctor.

Great Hospital, Great Doctors, Great support staff👍👍👍

I came for a 2 PM appointment for a simple x-ray. I showed up at 1:45. It took them 10 minutes to find my appointment and when they did, they said that I was supposed to be there at 1 PM - wrong because my doctor made the appointment I reconfirmed it . I waited until 3 PM and they still dont know when I can be xrayed.Why is it that the patients time is less valuable that the doctor or hospital? Its not like you are providing a free or even a cheap service! Is my money not good enough?Preposterous.

An awful experience. The machine has these head supports that do not leave sufficient room for you to wear headphones to block the noise. You are only given earplugs plus some skinny fabric squares that are put between your ears and the supports. That doesnt block out the MRI noise very much and on top of that it feels uncomfortable at first and eventually you really feel pain from the pressure on your ears. I have had many MRIs at different places and have never run into this before.Secondly, I requested time updates from the technician who agreed to do that, but he gave me only one, and that was for an MRI which took between 45 min. to an hour. It was a lengthy scan and it felt like it would go on forever. It would have been nice to have a time update every 15 minutes or so, as Ive been given every single time Ive had an MRI.Next time I will have this done in an different facility for sure!

Great hospital. Very disappointed at the radiology Dept . Very unprofessional.

Alkamdullilah