Friendly and helpful staff and you can find lots of supplements and healthy/vegetarian groceries. Really liked it!

I read a few of these reviews and was shocked at peoples perceptions of this business.Elm Drugs is professional, focused, aware, polite and a small provider. They give personal attention to customers, are aware of national and state laws and provide pertinent advice when asked. I started going to them when a medical clinic suggested them (other choices were Rite-aid or CVS), and they helped me with following up with doctor perscriptions, refills, and since I had been in the vicinity of WTC on 9/11 and I thought my case might be related, directed me to the people managing those cases.I have rarely had issues with individuals or companies because I understand there are laws, policies and procedures which often take actions OUT of the hands of individuals. People rarely treat me badly, simply because I take the time to understand what they can do, or not, and why, or not.

A friend recently went to this pharmacy in hope that this would be the one her doctors could send her prescriptions to in aid of her recovery of cancer as well as a debilitating spinal illness. The pharmacy manager- Elena-yelled at her and treated her viciously, refusing to help her, telling her she, nor Elm Drugs, serves cancer patients. I was shocked, then curious and went in there myself and asked a few questions. Everything my friend said is true about serving cancer patients- they do not make enough of a profit to do so and they also do hang rainbow flags everywhere to hide their true hateful and illicit nature. Interesting, this manager is in contact with a certain family that is being sued for the opiod crisis. This manager believes she is in good standing with the family and will greatly benefit financially eventually by deceiving and making illegally obtained money from the ill. What is funny is that she is not in good standing with this family at all, quite the contrary. This pharmacy manager is doing terrible things to people through her little job, but will receive nothing for it except prison time, her other lowly activities will be counted against her in court, too. I would suggest looking for another pharmacy, this one will no longer be operating very soon.

Amazing staff. Love all of them. Theresa is the best.

The staff and pharmacists here are one of the most helpful and friendly people I have ever met. They seem to really care about their customers. They are fantastic with sending me my prescriptions right before I am getting ready to call them or it. Always ahead of game. The best pharmacy I have come across.

Elm used to be great.. But now they cant even deliver without it being a debacle.

I have been going to this pharmacy for nearly a year. However, doodle events that happened this past week I will not be returning. I was in a major rush as it was nearly 7 PM and the pharmacy was about to close and I have my headphones on listening to music apparentlyThe workers were attempting to tell me to put on my mask, however I did not know that, the only thing I knew wasWhen I was nearly tackled to the ground and grievously injured buy some thug who look like he belongs on the corner selling crack and not doing security or whatever the hell he’s doing there. I was physically injured and emotionally traumatized and I’m going to sue the hell out of this place because that just isn’t how you treat a customer.

I’ve been using Elm Drugs for years and would NEVER even consider going elsewhere.What matters to me is the accuracy of the prescription filling and the friendly staff that always greet me with a smile.

Before filling any prescription, I always check with Elm Drug. I often fill prescriptions without my insurance because it is usually less expensive.The pharmacists are very helpful. I like supporting a local business rather than some behemoth corporate chain.

SINCE 2015, IVE FREQUENTLY VISIT, ELMS DRUGS, FOR MY TRI- MONTHLY MEDICAL SUPPLIES

A wonderful locally owned and run store. The staff is very nice and very well trained.

This is by far the best pharmacy! I can easily text or email the pharmacy which I find very fast and convenient. I never have to wait when I’m picking up my prescriptions as I do at chain pharmacies. Also, they provide free delivery service. And, I like they are accredited as a specialty pharmacy which is better.

My COVID lockdown surprise!!! My medications and my husbands were due for refill but we had no way to get them. The Elm Pharmacist phoned and I explained my dilemma... 30 minutes later there was a buzzer downstairs... They delivered the meds all the way to Queens and never asked for the copayments due. This is the finest most sincere care ever!

Excellent pharmacy with outstanding service. Always polite, knowledgeable and timely answers to my many questions. Keep it this way Elm! Special thanks to one male pharmacist that went above and beyond to get my medication approved!Greatly appreciated

Amazing, is not enough to describe overall experience!!!! The only thing I have to say is THANK YOU!!!!!Pharmacist really brought the service to the next level!!!! Ive never experienced such educated answers and never felt more welcomed like I did at that place! We need more businesses like that in the area.And Again... !!! This is THE ONLY place ( and i can assure you that Ive been to many places with similar business nature) who really gives a damn about you!!! I am so proud that we have them around!Special thanks to Pharmacy team-- You guys deserve 6 stars!!! Way to go!

Avoid this pharmacy at all costs!Long time customer, Stage IV cancer survivor, type 1 diabetic, Colostomy...visited every month for more than 5 years, providing tens of thousands of dollars of business, considered the staff as friends and would send holiday cards and give tokens of my ongoing appreciation...last year, with no notice, I arrived to pick up my monthly medications and was .abruptly and rudely informed by the pharmacy manager, Elena, that they would no longer be accepting my business. This information was delivered so callously that my mother left the store in tears. I received no explanation as to why or assistance in finding a new location. I contacted the general manager who assured me he would investigate and get back to me--I never heard from him again.Luckily, my physicians had begun receiving similar reports about their conduct from other patients and was prepared with an alternate: Healthsource Pharmacy on 34th Street. I have transfered all of my exact same monthly medications there and have been treated excellently and with compassion and respect--qualities that the Pharmacists at Elm proved themselves to be entirely lacking.(The only redeeming factor are their exceptionally nice security/door men, who were always waiting with a smile and an encouraging word!)

Susan B. I have been a customer of Elm Drugs for over 11 years. The pharmacists Elena and Fernando always go out of their way to do anything they can to assist me and always make my life easier. Elena, Fernando and Eva are always very pleasant and patient with me and my family whether it be by telephone or in person. I travel over an hour each way to use Elm Drugs and I wouldnt go anywhere else. Its well worth the trip. I can recall many times when I was dealing with insurance difficulties and the staff always goes above and beyond to rectify the problem and save me anxiety. I truly cant say enough about Elm Health, Elena, Fernando and Eva. They are truly amazing, very intelligent and knowledgeable. I can never truly express my sincere gratitude for all they do and have done for me and my family.

I definitely recommend Elm Drugs.Theyre local, the service is *fast* (in and out in under 15 minutes every time), and they carry some difficult to find prescriptions. Prices for medication not covered by insurance are normal. A little more than chain pharmacies, but youre paying for professional pharmacists - not some post-high-school kid punching the clock.The pharmacists know what theyre doing, and arent afraid to give you the business if they have a constructive comment to make. Ive argued with them, but they remain professional.If you have insurance, there is zero reason to not use this pharmacy.

Pharmacy staff is the best!great selection in the store as well. Always friendly

Ordered diet suplement at pharmacy. approached them personally tree times over the course of tree weeks and each time they assured me - it will come within X business days (where X was between 3 and 5). i gave up after the 3 weeks since i had to leave nyc. do not recommend. they say words but no truth behind them.

Great store, carries all kinds of organic and vegan products at reasonable prices, along with fresh pressed juices and baked goods. Good pharmacy as well.

I used to be resigned to long lines and blasé service at big-chain pharmacies. But then, in frustration, I took a chance on Elm Drugs, which I knew nothing about except it was in my neighborhood. And it was a REVELATION! The expertise and service are impeccable. I could hardly believe it in this age of the slip-shod and impersonal. Ill never switch from Elm Drugs for my prescriptions!

Seriously, THE BEST PHARMACY IN NYC :-) Elena is the sweetest, most caring and professional pharmacist ever. And her staff is super awesome too !!!

I was looking to purchase some tylenol, I was wearing my make America Great hat. Associate worker named Alex came up and started harassing me because of my beliefs. I didnt realize this place discriminated against republicans. Ashamed.

Very friendly, save me a lot of money on my co-pays. Great Service!

They often give a “scattered brain” response when I’ve called in to check on the status of my medications and they don’t deliver very timely. Seems like Elm is built for in store service more so than also servicing customers who can’t travel to pick up they’re medications

Everyone here is super sweet, patient, helpful & quick !

Very unpleasant starting with the pharmacist. Price information was not correct. Would not recommend the place.

WELL I CAN ONLY SAY THAY HAVE ALWAYS TREATED ME WITH RESPECT AND I KNOW IF I NEED SOMETHING THAY MAKE SURE I GET IT. 😃

The best