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Pamel Vision & Laser Group - New York
115 E 61st St Suite 1B Ground Floor, New York, NY 10065, United States
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Al
Review №1

I had a cornea transplant on my left eye 14 years ago by Dr. Pamel. Although the recovery was more painful than I expected, 14 years later I’m grateful to still have a healthy transplant.I also had cross linking done 6 years ago on my right eye which wasn’t as invasive. He’s amazing!!!

El
Review №2

I had lens implant surgery on both of my eyes this year with Dr. Pamel and his team and it could not have gone smoother. Dr. Pamel made the surgery feel seamless and straightforward, and I am eternally grateful.Ive had glasses since I was 4 with an extremely high prescription and Dr. Pamel made it possible that I can now see without contacts or glasses; feels like a miracle, I highly recommend!

T
Review №3

Initially, my first appt with Dr Pamel was a good experience until during the eye test the assistant told me it was no charge because of my insurance, and 20 min later I was charged $85 for the test. Pamel would not refund me until the claim had been paid even though my ins called them the day after the appt and said I should not have been charged. Calling a month later to get the refund my call was answered with Drs office. I asked if it was Dr Pamels office and I got a ya for an answer. I asked for the office mgr, we dont have one right now...what do you want? Ok, thinking refund I asked for the accounts person and was then hung up on. The callback...well, lets just say that Chloes attitude kept going down hill from there. Stating that perhaps she was having a bad day because she was being completely unprofessional with the call. Chloe went off, talking over me with voice raised, literally challenging me as I stated she was again being unprofessional. Then she hung up on me. Dr Pamel, if you want your customers to stay perhaps a good housecleaning is in order. Mishandling of charges and unprofessional staff says it all.

Ma
Review №4

I was referred to see Dr. Pamel by my optometrist as I had really bad cataracts. I was very pleased with how my visit went with Dr. Pamel. The staff are friendly and ensure that you get all information prior to and after any procedures. Dr. Pamel is very patient, informative and really care about his patients.I had lens surgery done on both eyes about 2 weeks ago and so far everything is going great. The follow-up process with Dr. Butler has also been reassuring to me that I am healing well. Ashley is the best!I will highly recommend Dr. Pamel and his staff to anyone who has to have this procedure done as my entire experience has been satisfying. I feel like a new person with my renewed vision.

Ke
Review №5

Dr. Pamel performed my LASIK surgery 6wks ago and the results were incredible. I’ve experienced no issues whatsoever. All of his staff went out of their way to make me comfortable as I was quite anxious about the procedure, they cheered me on the day of and are always genuine in their excitement for me and my new vision when I see them at my follow up appointments.I highly recommend Dr. Pamel and his team for LASIK.

D
Review №6

I hardly ever write reviews but I was just so impressed about the whole experience. Verisyse surgery isnt your typical eye correction procedure so I was quite worried going in. Dr. Pamel and his team were amazing throughout the whole process by answering all my questions no matter how tedious it might be.They give straight answers and tell you exactly what to expect after the procedure is done. Ashley their Surgical Coordinator was hands down the best on his staff. She made everything a breeze. Whenever I had any questions she answered them promptly. Dr. Pamel is an amazing surgeon, I was in and out of surgery before I knew it. I had one eye done so far but I can see the vast difference in my vision. I am excited to get the other eye done. I would highly recommend Pamel Vision & Laser Group if you want professionalism and have peace of mind doing any procedure.

ch
Review №7

I recently had cataract surgery with Dr. Gregory Pamel in Manhattan. I chose himbecause he was highly recommended by my eye specialist, as well as my ophthalmologistof 25 years.Because I have many eye issues, I approached cataract surgery with anxiety andapprehension. I was impressed when Dr. Pamel got back to me by cell phoneto address some of these anxieties before I even signed on with him. The step-by-stepprocess of eye exams and checkups before, during, and after surgery also gave meconfidence that I was in good hands.Dr. Pamel has a great bedside manner, but at the same time, a serious professional. I alwaysarrived at appointments with a list of questions, which he always found time to answer. Inever felt rushed, which is a rarity in today’s medical world.This is my review if you considering cataract surgery.Chrystie Sherman3/20/2019

Ma
Review №8

Dr Pamel and his knowledgeable and proficient team made getting laser eye surgery the most pleasant experience possible. Dr Pamel and his team ran as a well oiled machine. I was in and out of the doctors office within minutes. Every member of his staff from the receptionist to the technicians were polished professionals. The surgery was a breeze; Dr Pamel made me feel very comfortable and answered any and all questions I had throughout the surgical process. This amazing, revolutionary surgery took only 30 minutes from start to finish. The staff hailed a cab for me after morning surgery, and made sure I arrived to my hotel safely. I took a nap, went back to the doctors office later that afternoon and by the end of the day I was shopping in Bloomingdales. As a member of the KIA Speedskating Academy hoping to represent the USA in the upcoming 2014 Winter Olympics I know the importance of having perfect vision, as having a contact fall out in the middle of a race can potentially make the difference between a podium finish or not. Dr Pamel and his team made me feel safe and comfortable throughout my whole surgical experience. Now thanks to Pamel Vision & Laser Group I have better then perfect vision, I have 20/15! vision.

Al
Review №9

Dr Pamel did my lasik surgery in 2009. It was a quick procedure and I was back to work as a newspaper photographer 3 days after. Ill always be thankful for the great job that he did on my eyes. I have been living abroad and traveling the world as a photojournalist the past few years, with perfect sight thanks to him. Every eye doctor that Ive seen remarks on the amazing job that he did. Thank you Dr Pamel!

B_
Review №10

I am horrified at the outcome of my surgery performed by Dr. Gregory Pamel. On May 23, 2019 he re positioned a lens in my eye which resulted in it being titled and caused a retina detachment. It was a poor judgement call for him to perform this type of surgery on a patient with an extremely long eye (extremely myopic). In addition to my injury he lied about the placement of my lens; he did not tell me that I had a detached retina. He sent me back to New York Eye & Ear Infirmary for them to correct the damage that he had done. Im very unhappy because I feel that he hurt me intentionally and was not honest about it. I trusted his professional expertise but it was not extended toward me as a patient. :(

J.
Review №11

I just got LASIK done and it was a great decision. Dr. Pamel and his staff did an amazing job! They were efficient and friendly and went above and beyond to make my visits and surgery as comfortable as possible. I would recommend Pamel Vision & Laser Group to anyone and everyone. Thank you Pamel Vision for you support to me and my fellow teammates as Speed Skaters chasing our Olympic dreams!

Jo
Review №12

This practice is ridiculous. There is extended wait times for mediocre service . Dr butler throws an attitude towards patients and is not professional.Everyone from the front desk to the back office is completely unprofessional and rude. Absolutely do not come here unless you want to waste your time.This office also bills the patient for services that is in-fact covered by insurance. This place in it of itself is complete fraud. And this has been confirmed from the practice of the own staff.

An
Review №13

For the first time in months, I can see clearly out of both eyes. Its such a relief! Dr Pamel and his team were terrific. They were friendly, efficient and effective. I recommend them highly.

Na
Review №14

I am greatly appreciative that Ashley has been incredibly helpful in every way for the cataract surgery done by Dr. Pamel. She is professional and compassionate and I thank Ashley for taking such good care of me.

Je
Review №15

I had LASIK two weeks ago and am already thrilled with the results. Excellent vision already and no side effects. Dr. Pamel and his staff are all very knowledgeable and patient, answering all my questions throughout the process. I would recommend Dr. Pamel to all my friends - I wish I had seen him sooner!

Er
Review №16

I am so grateful to Dr. Pamel and his staff. Everyone is extremely professional and is there to help with any question and concern. I couldnt imagine going to anyone else for a Lasik procedure. Thank you Dr. Pamel!

Di
Review №17

Had my lasik surgery with Dr. Pamel a month and a half ago! Great results! 20/20!! No contacts or glasses needed!I have been wearing glasses since I was 12 and contacts since I was 16. I am 26 now and getting lasik was one of the best decisions Ive ever made!I was referred to Dr. Pamel by a friend. He is an amazing doctor! And the staff is very friendly and helpful!

Ke
Review №18

Dr. Pamel and his staff were incredible. They helped my every step through my Lasik procedure and even provided contact information if questions arose outside of business hours. Every instruction and subsequent question was answered deligently!

Ev
Review №19

Had LASIK 1.5 months ago. Process was smooth, and my vision is 20/15 in both eyes now. Great experience!

Br
Review №20

I am a member of the 2012 Long Track Sprint National Team training in hopes of representing the United States in the 2014 Winter Olympics. I had the opportunity to come out to New York to Pamel Vision and LASIK Group to receive the LASIK procedure and am SO THANKFUL for that. Dr. Pamel and the rest of his team are World Class at what they do. It is now the day after surgery and already, my vision is 20/20. Like most, I was a little anxious before the procedure but the staff did such a great job at explaining each step of the process to make me feel at home. Before I knew it, the procedure was complete (WITHOUT ANY PAIN)! Words cannot describe how thankful I am to have had this opportunity- Not only will this enhance my performance on the ice, but in everyday activities as well. THANKS DR. PAMEL AND THE REST OF THE TEAM, it has been an AWESOME experience!

la
Review №21

I got my LASIK procedure done yesterday! I can already see 20/20 and its expected to improve even more in the next few days!! Dr. Pamel and the staff at Pamel Vision & Laser Group made the whole process quick and stress free. I was very anxious and nervous the day of the surgery, but it went by so fast and within a few hours afterwards I already had perfect vision. I am truly grateful for my new eyes and I know this is the first day of the rest of my life. I am a 2010 Olympian training for the next winter Olympics and I believe having lasik done will help me get there. I will recommend Dr. Pamel to everyone and can say I have complete faith and trust in his ability. I am amazed and excited to see the world a new way.

Fo
Review №22

Dr. Pamel is a superb ophthalmologist of high moral character; a dying breed in the world of healthcare.

M
Review №23

Surgical coordinator heather is very rude and nasty. Speaks over you and doesnt let you say what you are trying to say because she thinks she is right even if she is wrong.

Mi
Review №24

I had my LASIK procedure done by Dr. Pamel about 3 months ago and it has been by far one of the best decisions I’ve ever made. You can’t put a price on the convenience of just waking up in the morning and being able to see perfectly. No more glasses and especially no more annoyance from contacts which were getting more and more unbearable for me. Dr. Pamel is consistently regarded as one of the best surgeons in the field and after doing extensive research on other practices, I knew I made the best choice of putting my eyes in his care. I now have 20/15 vision (20/400 before surgery), along with the second most important outcome: no side effects. I was very worried about long-term dry eyes and night-time vision problems which have made many people regret getting LASIK done in the first place. Dr. Pamel and his staff do multiple thorough pre-op exams to ensure the best possible outcome. He was very blunt and did a great job explaining the probability of a successful outcome and the potential risks for my particular eyes. It goes without saying that only the latest technology is used to perform the procedure, with all aspects custom-tailored to your specific eyes. I got the sense that Dr. Pamel genuinely cares about your well being and wasn’t desperate for my business as other practices seemed, which made me feel comfortable. His staff before, during, and after surgery were wonderful and very accommodating (they scheduled a Friday evening procedure just so I wouldn’t miss any work). I highly recommend anyone who is interested in the procedure to at least consult with Dr. Pamel, you will not regret your decision!

Su
Review №25

I am a member of the US Speedskating National Long Track Team training with the hopes of representing USA in the 2014 Olympic Games. This month, I had the incredibly fortunate opportunity to receive LASIK at the hands of Dr. Pamel and his staff. The entire experience was beyond compare. Everyone I interacted with at the office was friendly, knowledgeable, and they completely killed off my remaining fears surrounding the LASIK process.The actual procedure was unbelievably easy and took less than 10 minutes. I woke up the following morning with 20/20 in both eyes. I have been wearing contact lenses for roughly ten years and the notion that I can now get up every day with the ability to see leaves me dumb-founded.If you are considering LASIK but find yourself with reservations, talk to the people at Pamel Vision & Laser Group. They have a great 10-minute video that explains LASIK in the simplest terms. After watching it, I had a solid understanding of the procedure and was ready to hop on the operating table that second.LASIK has already made my day-to-day so much easier and care-free. It eliminated the issues I dealt with of wearing contact lenses while skating. I honestly can not say enough good things about LASIK, Dr. Pamel, or the fine people working with him. I owe a lot of thanks to them all.

Information
6 Photos
25 Comments
4.6 Rating
  • Address:115 E 61st St Suite 1B Ground Floor, New York, NY 10065, United States
  • Site:https://www.nyclasik.com/
  • Phone:+1 212-355-2215
Categories
  • Eye care center
  • Ophthalmologist
Working hours
  • Monday:8:30am–6:30pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–6:30pm
  • Saturday:8:30am–6:30pm
  • Sunday:8:30am–5pm
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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