I was going to gotham for about a year & was initially impressed by their efficiency & vet interaction. However, after my last experience I am extremely frustrated. I brought both my dogs in under the impression of each needing one vaccine update each. Turns out it was three each (at least one of them having 2 months until needing updating) & was never communicated nor the cost. At check out I was surprised with a $660 bill. While I understand it is the upper west side so maybe the expectation is everyone has money— this put me in a very difficult financial position not being prepared for that bill. Next, after moving & changing vets, the new vet was going over one of my dogs history & asked about him needing to be muzzled. He is the sweetest, most optimistic dog & has never bit anyone or shown any aggression during is 6 years of life. Needing to muzzle him was never communicated to me & this is very telling of the lack of care handling my dog. Glad to not be going back to this office.

I love Gotham Veterinary Center. They are seriously THE best vet on the Upper West Side, if not all of Manhattan. Bonnie Brown and her team are amazing. We have been going to her off and on for 11 years and never again will it be off lol. I highly recommend not only the clinic, but the Physical Therapy Center around the corner that is also theirs. BEST VET EVER!

I had a Sunday night issue that wasnt quite an emergency, but I wouldve been greatly relieved if my vets office could see my doggy right away the following day, Monday. They could tell my concern and stress that without hesitation they made room for me. Dr C saw my doggy and was great with him, she is new to me but she was so great that I felt very confident in her diagnosis and plan of treatment She said he should feel better in a couple of days...and he did! She was on point! I highly recommend Gotham!

Everyone from the women at the reception desk, to the vet tech, to Dr. Miller were incredibly kind and helpful. I was having such a bad day I was unable to fill out the paperwork and was assisted with patience and thoughtfulness from everyone. I felt my beloved dogs were in the best hands and that made me feel so much better. Thank you Dr. Miller and everyone else! You cannot out a price in this type of caring.

I was very impressed with Dr. Miller. He was thorough and kind. He made suggestions for Gigi and I never felt pressured. He was really a pleasure and I will continue to see him.

Very nice veterinary practice. Dr. Miller was very knowledgeable. He didnt try to sell any unneeded services. Phoebe like him too!

They couldnt accommodate a long time pet patient, over 10 years on the last 3 calls. This past week they couldnt accommodate our dog who was having a stroke. Thank God for Animal General advising me to go to their partner VEG. Our dog is actually feeling better than he has in the past 4 months. The last vet that saw my dog didnt know his weight or history and was focused on up selling. I was told by several people that Dr. Brown is focused on her pet rehab business and is neglecting the practice. The place is filthy. I almost sat in poop last visit. Receptionists are always in conversations among themselves and neglect owners and appearance of waiting area. We switched to Animal General.

Gotham Veterinary Center is the only place I would take my dog to in Manhattan. The front desk people are pleasant and all the Vets, assistants, nurses and other workers are skilled , smart and caring about my dog every time I take her to the center. The staff has a friendly, but knowledgeable way of caring for my pet. I also notice the individual attention each animal gets when they are looked after. My dog is 12 years old now and we have been happily going to Gotham for many years , knowing that my dog will get the best care she can get at a Veterinary office.

My two cats have seen two vets here and both have been kind and careful and thorough. Both fully discussed various options for treatment and then accommodated my preferences. The vet dentist is also terrific -- hes treated both my cats -- and he takes his time to explain everything. I never feel hurried here and the vets have always been willing to phone me when Ive requested. All of them make the effort to make me feel like my cats are their favorite patients -- a wonderful feeling.The vet techs are also uniformly helpful to me and kind to my cats.I have mixed experiences with the office/desk staff -- some are pleasant and helpful, while others are abrupt and seem annoyed by every phone call and question. However, everyone always relays my messages and accommodates my appointment requests.As a cat person, I often meet too many dogs -- often rowdy --- in the waiting room. I would prefer a cat-only practice, but I am happy here, thanks to the vets themselves.The costs of visits and procedures and meds are shockingly high, but I assume its competitive.

My dog has issues with his thyroid level and has to have his blood checked frequently. Today I took time off work because I was told no tech appointments are available on weekends - I guess its techs who take blood. Once there, I asked to have his ears checked because I think theyre infected. Oh no, we cant do that. This is a tech appointment. Only a doctor can check his ears. Youll have to make another appointment. Maybe I should have been told when I made the appointment, Your pet will not receive any actual care at this appointment, so dont bother asking. Time to find a vet who cares more about its clients than its rigid and expensive policies.

When my dog was injured in the park, I called Gotham, and they fit me in right away. I always trust Bonnie Brown to gently examine my sweet boy with care and tell me exactly what he needs to heal.Thank you, Gotham!

All the doctors have been super nice and are highly competent. The practice is so clean and runs really smooth. They provide loving care for my pet.

Do yourself and your pet a favor and DO NOT GO TO GOTHAM VET!!!!!! Extremely unprofessional. Failed to fill my pets vital medication and did not communicate a supposed update to their policy that it can take up to 4 days to approve/call in a medication to a pharmacy. I have previously gotten medication same day on numerous occasions. These pills prevent seizers in my pet and it’s unacceptable that they failed to fill it.

This place is the best! My beloved shih-tzu has IVDD and is becoming paralyzed in his back legs. The team at GVC gave him a great assessment and fit him with a new cart, which has given him his mobility and freedom back-cant thank them enough!

Gotham Vet from 2017 to 2020 was a good experience due to Yui Sheppard and other Vets. Starting 2021 the service has gone downhill. I am a regular and have invested $4000 + but when my child Misha Thomas was a week from dying they were unable to give me an appointment. There was no sliding fee and no preferential customer service.

Dr. Rosen at Gotham Vet is AMAZING. I had a few hiccups with my puppy and she was always very responsive in speaking on the phone or allowing me to come in for a same-day appointment. Vet techs are great and were always so good with my dog. Office staff is very friendly and accommodating when scheduling appointments. I recently moved out of the city and will miss Gotham Vet!

Dr. Davis and the whole Gotham staff take great care of my fur babies. Ive never seen dogs so happy to go to the vet. They absolutely love everyone at Gotham. Thank you for all you do for my Donkey and Fiona.

I have been going to Gotham Vet for over 10 years with my dogs. I go for everything from vaccinations and annual check ups to dental work. I first fell in love with Gotham because I met Bonnie Brown, founder and vet, and really liked her. Shes not always available, but Im comfortable seeing any of the vets there as Ive had appointments with many of them as well. This past week I went in with an ill dog and while at Gotham my dogs health rapidly deteriorated to the point where I had to put my dog to sleep. The vet I was with, Joanna Rosen, was outstanding. She helped me understand why my dogs health failed and was compassionate and caring when I had to put my dog to sleep.Although I love Gotham and everyone there, I do find them to be on the more expensive side of things. Also, because they are very thorough, they always want to order every diagnostic test available and I have found myself throughout the years declining certain services that I either could not afford or did not personally think were needed. For example, I declined an expensive echocardiogram they wanted to do before my dogs dental work because she had a mild heart murmur.Speaking of dental work, it is very expensive. My dogs are a breed that are known for bad teeth and Ive had multiple cleanings for both of my dogs over the years. For two dogs, the bill has never been less than $2,000 and has gone as high as nearly $3,500. The work was definitely needed, but its super expensive and the dental tech is not afraid to be condescending and abrasive if he thinks that you arent doing what he thinks needs to be done like daily brushing.Finally, Gotham is not an emergency facility. They send you to Blue Pearl for emergencies and Blue Pearl is VERY expensive. I had one dog with an intestinal blockage and that was $7,500.Bottom line is that I love the vets and I love the care and attention for my pets and thats why Im willing to pay their prices. I recommend them to my friends and would recommend them to anyone, but I also explain that they are pricey.

Very polite and professional staff and excellent clinicians provide clear and understandable explanations of all medical issues.

Gotham Vet took excellent care of our beloved dog Sammie. They caught and helped treat his cancer, and Im sure added years to his life. A special shout out to Dr. Ashley Davis, who helped us manage his congestive heart failure and always gave him extra TLC

Very pleased with the level of care Gotham Vet has provided to my dogs, Winston and Ollie. Everyone is so friendly and helpful. Highly recommend!!

I’m having an emergency with my 11 year old cat and I’ve been calling Gotham for 2 days and they won’t see my little guy till next week. Front desk is very dismissive and unprofessional.

Everything about Gotham Veterinary Center, especially my pets vet--Dr. Brown--went very smoothly. Five stars!

I started coming to Gotham about seven years ago. Initially, I took my pet for a second opinion. From that point on, Gotham has been my only choice for veterinary service in the city. They are honest, flexible with scheduling and most importantly, I trust them with my pet. The administrative staff is great as well - friendly, helpful, responsive.

Our cats have been coming here for a decade. One recently developed tummy troubles (he is 14) + the vets have been so incredibly helpful, responsive even to the smallest inquiry, + quick to fit him in. Dr. Rosen is a gem.We will say its expensive, but we find their prices to be comparable + their service truly unmatched.

Dr. Brown has been our vet for many years, even long before she opened Gotham Vet Center. She is extremely professional, ethical, and compassionate. Our dog recently required surgery (during the COVID-19 pandemic.) The staff of Gotham came through, providing a safe and comfortable environment for the procedure.Their positive attitudes and exceptional helpfulness eased the way in a stressful situation. We continue to be big fans of this practice.

This past weekend my dog ingested onions and I called the clinic for help/guidance.The person on the phone could not verify my information. I realized that during my desperation I called the wrong clinic, but I still thought that they would advise me on what to do.To my surprise the person on the phone suggested that I should call my clinic given that I’m not a customer. She did not even gave me the option to bring my dog to their facilities.I stressed that the situation was time sensitive but she completely refused to provide any kind of help.I think it’s important to share my story as it goes to show the ‘ethics’ of this clinic.I completely understand the fact that I’m not a customer, however, the refusal to help saving the life of my little dog is anything but cruel.

My cats came out the exam very happy and quiet. This reflects well on the approach and care provided by Gotham. Whether its on the phone or in-person, the staff at Gotham are professional, patient, fair, and knowledgable. Highly recommended!

I feel that my dog is so well taken care of and treated with kindness by everyone in the practice..They have a wonderful rehabilitation unit for injuries and are instrumental in keeping my senior dog young and active. They have a great veterinary dentist and experts in canine nutrition. The doctors, technicians and office staff at Gotham Veterinary Center take excellent care of my best friend.

Gotham Vet is a godsend for all of us who know that our pets are family. The person and the pet are always treated with kindness,, respect and professionalism from the wonderful staff in the reception area and all the medical staff. I cannot imagine going anywhere else. Thank all of you.

Its a new world & they seem to be adapting well to it. Distancing is in place; once you check in, the vet whos treating your pet calls you & does the intake over the phone. Then a tech comes out to get your pet; then I waited outside until they were done. Theyve always treated Lola well & given her great care.

They are okay as doctors After my cat was seen as given medication I has questions, the staff was awful when I called It took 2 days for someone to call me back and when the dr did call she was annoyed that she had to callIt turned out the medication given to me was wrong. There are many other vets for cats that are so much better I was stuck because of COVID my vet has been closed

Dr. Cristina Carbonell was exceptional; she, and the rest of the staff, took such amazing care of our baby!! We brought our dog in the day after we adopted him from a rescue shelter and the staff was able to squeeze us in right away for an emergency visit. When I brought our dog in and told the nurse he has separation anxiety, she was so patient and asked about his potential reaction may look like. Dr. Carbonell treated our dog with IV fluids and proper medication that the nurse showed us how to use on our dog when we came to pick him up that evening. The doctor was so nice and answered all of our questions, giving him a top of the line treatment. The next day our dog felt infinitely better and many of his symptoms subsided very rapidly. The staff was also so nice and patient every time we called during the day to check up on our dog, as we could not go back and stay with him due to Covid. Would highly recommend this facility and this doctor, in particular. I do not have enough wonderful things to say about our experience at Gotham Veterinary Center!

This is by far the best veterinary place Ive ever been so far! The vet is knowledgeable and accommodating. Treats my dog with gentleness and treats as if her own. If you want fist-class care for your fur baby, this is the place to go!

Came to Gotham for an emergency, as I couldnt get to my regular vet of 8 years. I couldnt be more pleased/surprised with how welcoming, responsive, caring and professional everyone was - to a new patient. This is a wonderful and well-run practice, with great followup.

Bonnie Brown is the best vet I have every encountered in forty years of caring for pets. She is compassionate, not just to the animals but also to the humans. She is understanding about cost. She sees animals quickly in emergencies. I trust her absolutely.

My dog was sick during this period of social distancing. I called Gotham Veterinary Center for an appointment, but I was very nervous about going into their office. When I explained that to them, they offered for a tech to come outside and take the dog into the examining room. I went home and they called to discuss her condition. I gave them a credit card on the phone so that I didnt have to encounter the office staff when I picked her up. After about an hour they called again to say she was ready to go home. When I arrived again a tech brought her outside to me. I was so relieved both for the way they handled this delicate situation and for the care they gave her during this stressful period. Thank you Dr. Brown.

They were patient and friendly. The front desk were nice. The doctor was very understanding and very friendly to my dog. I was surprised that he didnt bark at her. She also answered my questions. I will always go back to them.

I have been so tremendously impressed with and grateful to Gotham Veterinary Center, its clinical and non-clinical staff. The front desk people are WONDERFUL -- they do what they say they will do; they are fully dedicated to customer service. They know that for people in NYC, time is of the essence and they are terrific, customer-focused partners in helping you get the best care for your pet. And the clinical staff is FIRST CLASS!!! WOW!!! They are caring, thoughtful, incredibly hardworking and kind. I cant say enough WONDERFUL things about Gotham and all the people who make it what it is! Thank you!!!! I have been going to Gotham since it first opened, and each year it gets better and better!!!

I have been to many many vets in NYC, and hands down, Gotham Veterinary Center is the best place to bring your pet. The vets are all extremely knowledgeable and compassionate, and it is also much more affordable than other veterinarians Ive been to. I will never go anywhere else!

I was so glad to easily get an appointment during this pandemic. My 20 year old cat got her nails cut and also was examined. I greatly appreciated how Dr. Brown consulted with me, and together we agreed on how to best move ahead. Safety and security steps were carefully taken.

So wonderful to feel like my furbaby is being treated like gold! Gotham’s Dr Brown and the entire staff are lovely- attentive and sensitive to everything about Jaggers health! I even just stopped by the other day for a quick Anal Gland Expression (for Jagger not me 😉) and he was taken right away without an appointment! They rock!!

Taking great care of my boy Chip! He is going fantastic since they have been rehabbing him!

Simply the BEST in care for my dog...Top Notch Professionals who go the extra mile ALL THE TIME...They love and care for my dog almost as much as I DO...who could ask for more....

What a great experience every time!!!I have found the perfect place to bring are dogs the staff is always very polite courteous and kind. Both of our dogs have anxiety one is scared of all the loud noises they are both rescue dogs and are other dog Lily was getting aggressive understandably so knowing their background and never living New York City,Before it’s been a big change for them.However thanks to our incredible Dr. DavisWe are able to take walks through Central Park down the street and our dogs adjusting very well to prescribed treatment. I just wanted to say thank you to everyone that works at Gotham you do amazing work!!!!!!

My review was not a good one. We are not the only patients who feel the Front Desk at Gotham is always filled with staff who really are not gracious or listeners. Its pay this, Pay that,etc. goodbye. Well there is so much competition out there, Gothams proximity is no longer going to be the major attraction. Your vets, so far, are excellent...and then it ends.

Omg best veterinarian Dr Davids very professional great service I am very grateful what she has done for my leyla cant be thankful enough to her ....will recomend 100%

Gotham Vet always treat my dogs and cat with the utmost care and compassion!!

Very friendly staff who attend to you and your pet promptly. Superb vets who take the time to allow your pet to get comfortable, and who are willing and ready to answer any questions. You never ever feel rushed or that your concerns have not been attended to. Very happy with Gotham Veterinary Center!

I had another rescue for 13 yrs and used another Vet. There were always problems there. When i rescued a new dog, i needed a different Vet. I was referred to Gotham and boy was i happy.!! My rescue was from a brutal puppy mill in the South and was very traumatized. From the moment i entered, it was cheery and welcoming, the Vet who took care of us was professional and warm. She wanted to make my dog comfortable and got down on the floor with her. I was impressed with the entire appointment and doubly impressed with follow up to check on how she was. I am so happy to write this because u always see complaints right away but compliments are rarer. This is a top notch practice!

I have used several veterinary centers in the past but none compared to the staff professionals at Gotham Veterinary center! Under Dr Connie Browns tutelage, Dr Davis, Dr Jacobs, and Im sure the whole medical team, are extremely professional, thoughtful, patient, and kind of spirit. The care, and treatment my dog Dessie receives is top draw. They take time to explain all to me and even make follow calls to see how my dog is doing. The desk staff fast, and are kind to all. no matter how busy it is. Wish there were a 6th star so I can click on it!

I really like the place. It is clean, very attentive reception staff and great veterinarians. I feel they care about my dog, explain everything very well and best of all- I have never had to wait for more than 5 minutes.

I recommend Gotham Vet Center to everyone. They have been wonderful with my Dog. He is like my child and I wouldnt trust him to just anyone. He has been well cared for and the doctors followed up with calls. When I called with concerns they called back quickly.The ladies at the Front Desk are terrific, friendly , and super helpfulPam Freeman

They are absolutely fantastic here. They were willing to work with me on a payment system, had flexible hours to accommodate my busy work schedule, and spent a great deal of time talking to me about my pet and her health plan. I worked with Dr. Davis, who is newer to the practice, and she was truly amazing and helped make a tough situation with my pet more manageable.

I cannot recommend enough the thorough and compassionate care that Gotham Vet Center provides. We have two dogs that have had nine different veterinarians as our family has moved around the world, but Gotham has been our favorite. In my personal experience and professional work with veterinarians, Dr. Shapard at Gotham Vet Center is one of the best. Good judgment, always taking time to explain what’s happening, candid advice that puts your pet first, and a great team supporting her to provide comprehensive diagnostic and treatment plans. Additionally, Gotham has an incredibly friendly and helpful front desk staff. I’ve also found that Gotham’s prices are not just competitive for Manhattan, but are good compared to most urban and suburban area vets where we’ve lived (using side-by-side comparisons of bills for the same services). Lastly, I’ve heard from two very good friends of mine that Gotham Vet Center has great dog treats on the front desk counter. Thank you, Gotham.

It is so nice to see a vet who seems to appreciate your pet as much as you do. Dr. Bonnie Brown is both knowledgeable and experienced. She helped me with serious health concerns with my previous dog as well as general care and behavioral issues. On top of that, Bonnie welcomed my young son in the examination room so that he could see what she did and ask questions about caring for our young puppy. The staff at Gotham is all welcoming and friendly making it a good overall experience

For the past 12 years my cats have received superb care from Dr. Bonnie Brown in her several previous locations and most recently in her own extraordinary facility, Gotham Veterinary Center. Here everyone on staff - technical support people, front desk personnel, vet techs, one and all - convey professionalism, competence, and caring. The place is immaculate, modern, and inviting. Dr. Brown, at the helm, is a superb clinician and diagnostician. She is up to date or ahead of the crowd on research, trends, and practices in veterinary medicine. She has a lovely manner and an ability to be very gentle yet firm when necessary. I always feel that my cats are receiving the best care possible from a professional who truly loves them.Dr. Brown understands and respects my feelings about treatment. To manage the illness of one of my cats, she and her capable assistants taught me to administer injections and medications and gave me the courage to do so daily at home. When enough was enough, Dr. Brown helped me come to the most difficult decision and compassionately supported what I knew was best for my failing cat.I always feel I can rely totally on Dr. Browns judgment and care, and I greatly appreciate the responsiveness of her entire staff to all situations that arise.

My cat Bowie and I had a great experience at Gotham Vet. We were welcomed by friendly receptionists and found the treatment and care of Dr. Davis to be excellent. I have another cat, Teddy that needs a checkup soon. I absolutely plan to take him to Gotham Vet as well!

Ive lived in several places in NYC, and had many vets for my 13 year old pug, and Gotham is hands-down the best by far. Everyone from reception to the techs to the vets is kind, professional, and knowledgeable, and they never leave you feeling in need of more attention or information.My dog has had routine check ups, an ultrasound, dental cleaning and tooth extraction, blood work, and other tests, and Gotham has handled everything beautifully. They explain everything clearly, lay out option, keep in telephone contact if you have to leave your pet there, and are clear about costs, without any surprises. Highly recommend.

Dr. Brown and staff are top notch. They are a great team of knowledgeable people with warmth and compassion. My dog is actually happy to come here, and Ive never had less than a completely pleasant experience. Its wonderful to have found a vet who cares so much about pets and their owners.

I always have received incredible and professional service from all the Vet doctors and staff. My dog, Kiko, recently had some problems. Not only did Dr. Jacobs give a thorough physical exam, she took the time to look at Kikos eyes specifically to see the extent of the damage due to cataracts and not only took a urine sample she examined but went the extra mile to do a urinary culture as well.She followed up with me soon as the test results came in and left an in depth voicemail message.I have been to Gotham Veterinary many time in the last several years and have consistently received superior service.I recommend them highly and wouldnt even think of going elsewhere for my babies care.

I always feel confident that my per will be given the best care and mindful attention at Gotham Veterinary. Dr. Brown is the ultimate professional whose impressive depth of knowledge is matched by the same level of compassion. The staff is always welcoming and ensures that things move as smoothly as possible. I feel that both my pet and I are in caring and competent hands.My dog actually loves her visits there and if she could, she would go in to visit every time we pass by on a walk. She tries - but I have to coax her away.

This is an atrocious vet and will fraudulently bill you for extra work you did not know was going to happen or consent to. In 2016, my cat had routine senior bloodwork. Over a year later, I was billed $143 extra for a test I never was quoted for and the results of which I never received. I disputed this, didnt hear back from them for a year, and now, 2 years after the alleged test, I finally received the records which showed my cats blood work was entirely normal and didnt even require this extra test - AND that test usually costs no more than $92 (I called around - most vets do it standard in a blood panel. Its a thyroid test.) I was told the manager would call me about this issue, since I have zero record of this payment, but instead they sent me to collections. At least I know they wont get the full amount now since collections takes most of the money.Dont go here. Go to Symphony Vet. They are a far, far better vet. I switched to them waaaaay before this all happened because Gotham ALSO ignored the wasting and high blood counts of my OTHER cat, who ended up having cancer and needing treatment. Symphony caught that, not Gotham.Do not go here.

Dr. Brown has been a doctor for all our dogs (3 Bulldogs and a Scottish Terrier) for almost 20 years. We moved with her from the older hospital to Gotham and it is great to see the change - the great and clean facility, very friendly, knowledgable and efficient staff that cares about your pets.

I went here for the first time to put down my dog of 14 years. I came in with her and immediately they knew who we were, put us in a room and allowed me privacy to grieve.they didnt rush me to leave when it was over and the entire staff from the receptionist on up were extremely kind and considerate. The pricing for the service was also the best I could find in my research. I feel in love with this place and will return there with any future pets

When we brought home our 2-year-old rescue dog last July, we picked Gotham as our veterinary center based on the great Yelp reviews. They are even better than the reviews indicated. Everyone under that roof really gets animals and the humans who bring them in. The quality of care is superb, and I can trust them in their recommendations re insurance, flea protection, etc. Maxs doctor, Dr. Carbonell, is a GREAT clinician. My guess is you will love your doctor too. Its that kind of place. You just cant go wrong.BTW, heres a puzzle: You know veterinary medicine is much harder than human internal medicine, yes? So how is it that delivery of veterinary health care in the US is so much better than human health care? A smart policy analyst would do a study.

Weve been going to Gotham Vet Center for years and I honestly think its gone downhill. Were definitely thinking of changing veterinary clinics, and thats a shame because weve actually had generally great experiences with the vets themselves. Dr. Ward was our vet for awhile and she was wonderful and our current vet is also very good. But there have been multiple mistakes made on the part of the support staff (front desk and vet techs) that leave us feeling worried about the quality of care we are receiving. As an example: We once brought our dog in for a vaccine and asked that her anal glands be squeezed and her nails be trimmed while she was there. The vet tech brought her back out to us and we asked if there were any precautions we needed to take or any signs we needed to watch out for regarding the vaccination. The vet tech then brought our dog to the back room saying they forgot to take her temperature. It was obvious they forgot to actually administer the vaccine, which was the reason for the appointment. Our dog has had multiple procedures done there. On most occasions weve been given pain killers and antibiotics. But one time, they only gave us painkillers. Considering its been the same procedure on 3 different occasions, its clear they forgot to prescribe antibiotics after one of them, which is worrisome. There have been multiple billing mistakes (including a rather large mistake) that weve had to rectify. The support staff take a long time to submit claims to pet insurance and we constantly have to follow up, which means our reimbursements for expensive procedures take a long time to come. And, the front desk staff (some of them - not all of them) are often quite rude (theres one woman in particular...). We havent wanted to bite the bullet and make the switch because we do like the veterinarians, but after multiple occurrences like the ones Ive noted above, I dont think we can feel confident continuing to bring our dog there.

I have been taking my dog to Dr. Brown for more than 6 years and I have absolutely no complaints. Dr. Brown is so caring and understanding. She understands how our pets are our family and she treats them as such. Shes also very honest about what procedures are necessary vs. what can wait.When Dr. Brown is not available, Ive taken my dog to see Dr. Carbonell and have also had a great experience with her.I dont think you can go wrong with this practice. Everyone truly cares about the animals.

I took my cat in for constipation, as well as a general check-up. Dr. Vanessa Hammer was incredibly helpful in explaining all the details of what they would do to help Mr. Frost. I have been to several vets in the past and this is by far the best experience Ive had. She explained not only the procedures, but why they would be beneficial and showed all cost estimates upfront. She then took the time to talk about how I could help him with minor diet adjustments and other things that truly showed the measure of her commitment to making sure I felt comfortable with the handling of my furry BFF. Would give 6 stars.

Im happy to add my voice to the chorus singing praises for Gotham Vet. Our tiny Yorkshire Terrier just finished her intense dental work there. I felt well guided through the process, knew just what would be happening and when, and was well apprised of what I should expect to pay. They even were happy to work out a payment plan outside of their usually prescribed methods, so be sure to ask about that if you need it!My only qualm is that I felt that the prices were significantly higher than they needed to be, but obviously since Im still giving them full marks in the end I found it to be worth it. Dr. Patricia is the perfect dental veterinarian.

Dr. Brown and her crew are the best veterinarians in New York which is why I have been seeing them since practically the day the facility opened, for any malady my dog may have. This includes physicals and also the various things that come up during the year. Unlike many offices, the front desk can tell when it seems like you would like an urgent appointment. (They are also flexible with regular appointments.) And the ones who have been there a while recognize you from the phone. From walking in when they address your dog by name, to the techs who make your dog comfortable, to of course the vets who take care to call up your dogs computer file and then listen to your issue and take the time to explain what they would like to do, from A-to-Z you feel like you are in good hands. Dr. Brown has set up a sterling operation and then hired great people as vets and techs and support staff...and it always strikes me as funny and fortunate that my dog does not get nervous when we go there but looks forward to seeing the fun vets and soothing techs.

My little dog had a major stomach upset this past week and I took her to Gotham because I feared dehydration. We didnt have an appointment, but we arrived right when they opened at 8:30. Everyone was so kind and they saw her very quickly. They were so attentive to her needs and they calmed my nerves. Thank you so much to everyone at Gotham for their quick and thorough work and for their care for me and my furry kid.

I just brought my cat in for the first time and saw Dr. Ward, who was absolutely fabulous. She was able to calm my cats nerves (as well as mine!) and was gentle yet very effective. I highly recommend this center, as well as Dr. Ward!

Called to ask for prices on specific work based on a quote from another vet. Pushed me to get an appointment for a quote, when I asked for a price range they were very reluctant, when I pushed for one I found out why. More then double everyone else in the area. Every other place I called has been happy to provide a price range.

I have been using Dr. Bonnie Brown as Vet for my Bernese Mt. Dog ever since he was a puppy. I have 10000% confidence in her and the staff at Gotham for all of my pets needs. They have always been caring, responsible, attentive and accessible to me even during emergency situations when we were out of the area. I wish every medical professional was as good as they are and I know that my dog is getting the best and most thorough care when he is there.

Id had a dreadful experience with another UWS veterinary practice, but Gotham really made up for it! They offered me an immediate appointment when I called, explaining that my Korat was vomiting. Noodle was examined, had xrays and bloods done, and given meds for her gastritis. Dr Shapard was thorough and gentle with her, and gave me a clear explanation of all possible causes (most of which were ruled out by the lab work), as well as recommendations for at home treatment. I couldnt be more pleased, and plan to bring Dumpling (Noodles sister) in soon for a meet & greet, and will continue their regular care at Gotham. Many thanks to the entire staff.

Our Westie was new to Gotham when she came in after a night of vomiting. The wonderful Dr. Shapard had already looked at her medical history so she really knew everything about our 2-year-old girl, which impressed me. But when an X-ray she ordered showed a foreign object in her stomach that was causing the distress, Dr. Shapard immediately sent us to an emergency surgeon. Minutes were not wasted. Everything was set up when we got there and the object was removed via scope surgery that night. We are so grateful to the thoroughness of Dr. Shapard and Gotham. We have her to thank for our darling girls life.

What can I say? I have followed Dr. Bonnie Brown for a number of years around Manhattan until she has landed at her own well-tended practice. Do you want unparalleled veterinary skills coupled with great instincts and focused attention? How about a front desk that is professional but warm? Can you handle a tech group that has synced their capabilities so well that you and your pet know that you are in the most capable hands? Then you are in the right place. I can unreservedly recommend any doctors under this roof as well. Run- do not walk- your pet will thank you.

Gotham Vet is amazing. Bonnie and Patricia were so amazing. We adopted a puppy mill mother and she was very broken. But with Patricias fantastic dentistry and Bonnies professionalism and big heart, we now have a happy and healthy little one. We are so grateful to this place. Couldnt have chosen better.

Super responsive, thorough and caring.Know my Lola is in good hands.

Great service. I was able to bring my pet the same day I called.Very pleased with the veterinarian that took caren of my dog.Glad this place is close to my apartment.

I am so happy that the Gotham Vet Center opened near my house. I have never found a vet that I have been really happy with until now. The premises are light and cheerful, the staff friendly and the care outstanding. My puppy has not had any serious illnesses so far and looks forward to going there. If a crisis arises, I will have full confidence in the care of these Veterinarians.

Dr. Carbonell and her staff were amazing! She is so detail oriented and patient and caring. I highly recommend Gotham Vet.

I have been a client of Bonnie Browns since 2002. I find her to be the most intelligent, compassionate and informed vet I have ever had the pleasure of taking my dogs to.On those specialty matters she has referred me out for, she stays in touch and is genuinely concerned for my dogs health. I am never made to feel like there are alternate agendas, i.e. being sold products or services that are not relevant or needed. She is the consummate professional. I wish we could clone her! That said, I also like the vets in her practice I have seen when she is unavailable.

Ive been going to Gotham since we moved to NYC 5 years ago. The staff is kind, professional, and passionate about what they do, and it really shows in the way they make each of your pets feel special. The care is top notch, and no matter what your pets needs may be, they have the resources and specialists to make sure your pet gets the best care possible. Im speaking from experience going through a difficult time with one my own pets who had a terminal illness. The compassion and genuine love they have for animals is a comfort all on its own and knowing your pet is in good hands with them. Patricia, the dental specialist, is amazing. Dr. Carbonell and Dr. Brown are the best.

I took my dog Jack to Dr. Ashley Davis for his annual check-up. She addressed all my concerns and was nice to Jack who behaves poorly at the vet. The staff members were courteous. Great experience.

Im a dog trainer on the Upper West Side and I refer many of my clients to Gotham. The staff is knowledgable and friendly. Ive been there with emergencies, injuries and routine visits and have always been pleased. One thing I really appreciate about Gotham is the fact that they consult with clients first without pushing expensive, possibly unnecessary treatment options on to dog & cat owners. Some of my clients and friends have very sophisticated, sometimes holistic approaches to their pets health. I find Gotham respects those philosophies and works with clients to provide the safest, most effective treatments that also respect the point of view of the owner. Ill continue to refer friends and clients here...and look forward to the continuing stream of positive feedback that is always a result. Awesome!!

I actually switched to Bonnie Brown when she was working at another vets office because she is so good with pets and people. Ive had my dogs for 7 years now and Gotham Vet/Bonnie is only vet I use for them -- and theyve had their share of veterinary services, especially my little puppy mill rescue. The Center also has a very good and competent dentist (would you believe it, a dog dentist). Dr. Pat was superb in the manner she handled my rescues very difficult dental problems, and was excellent in explaining the procedure and follow-up. But of course, like all NYC and upper west side pet services, its a bit expensive - thats just the nature of living in NYC.

We started to use Gotham Vet early this year when our dog got sick with diarrhea and late on with soft tissue injury and every single time the girls at the front desk are so warm and welcoming. They make both owner and dog feel comfortable. The doctors are very good and caring and always return our calls.

I love our Vet. The staff and assistants at Gotham, too. They all make you feel like they really love your pets. The first appointment they even take a picture of your pet. Dr. Bonnie Brown is wonderful and very knowledgable. She really takes time to discuss all my pets health needs from teeth cleaning to diet.

WE love Dr. Bonnie Brown! We have a long relationship for many years and many animals! I always suggest her to any new friends in the area! Bonnie is always honest,caring and understands everything any of her clients is going through!I trust her completely!

Gotham has been my dogs vet for years now, and I know I can rely on them for anything, theyll give her the best care, she had surgery there, it went really well, and I really appreciated the follow up phone calls to let us know how the surgery went and the sheet explaining care after surgery. Totally recommend that place!

Charley, our Standard Poodle of 15 years recently died. He would have been dead 4 years earlier if it wasnt for Dr. Bonnie Brown and her team; on a routine visit my wife pointed out that Charley behaved weirdly and had a swollen belly. Dr. Brown immediately examined him thoroughly and found a five pound hematoma on his spleen. Six hours later, the same day, Charley came out from surgery safe and sound. This is just one example of the excellent treatments Charley got for many years. He didnt like going to the groomer, but was always happy going to Gotham Vet Center, liking all the people working there.Dr. Brown is a very knowledgeable, caring and compassionate vet and human being. And we will bring our new Standard Poodle puppy to her, absolutely confident in her and her staffs ability to help us in the future.

I have a great experience with the physician but Im giving 4 stars because I dont find the front desk being helpful as much they should.

I had to send my kitty on, as her condition was neither treatable nor bearable. Everybody there pretty much held my hand, while I held her paw. Thank all of you, so much.

A terrific veterinary center. Prompt and expert service. Reasonable prices. Very kind doctors there.

GVC is the best! Ive had a great experience taking my 9+ year old pug here. Patricia Dominguez (Vet Dental Tech Specialist) + Dr. Cristina Carbonell are highly recommended. The entire team provides excellent care. I wouldnt go anywhere else!

Excellent care. Compassionate, I could not have wished for better care for my senior dog. I recommend Gotham and Dr. Brown to everyone I know.

The Staff at the Front Desk are the most friendly and compassionate , Bonnie Brown and Christina Carbonell are the best and knowledgeable Veterinarians in the City .. I recommend all my friends and new pet parents to Gotham Veterinary Center for their companion animals needs and care ..

I have always had nothing but a positive experience at Gotham. The reception team is always extremely helpful and friendly and I have never had to wait for an appointment. My dog has seen Dr. Horvat, their dentist, numerous times and I’m not sure I would trust his teeth to anyone else. Dr. Horvat has always gone above and beyond for PJ and you can tell he really loves and cares for animals and his job.My dog also recently saw Dr. Davis. She too wasIncredibly caring and even reachable via email on her day off.Thanks for providing great caring service Gotham!