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Broadway Family Medical & Dental Center
4405 Broadway, New York, NY 10040, United States
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Cr
Review №1

Don’t go here. You’ll wait for hours. Can’t even get your appointment. They book appointments for you, you aren’t even aware of. They book you two months out into an appointment.So you have to wait to see a doctor two months later. They’re always booked. So if it’s an emergency better off going to the hospital. Don’t even waste your time. It’s complete chaos.

Ki
Review №2

UPD! *i’ve got a call from my insurance regarding a treatment requested from this facility! A doctor i never saw requested my insurance about a crown! Crown?!!! Seriously?I won’t be surprised if they will try to charge my insurance for a treatment i’ve never got! Avoid this place!!!*I had negative experience with the Dental site of this medical facility. I wish i saw all bad reviews before going there, so i wouldn’t waste my time.The Dental site is kinda nightmarish. Dental stuff is rough and rude. I’ve been doing X-ray several times for my orthodontic treatment, but it was never such a torture like in this place.I’ve got only cleaning because doc wasn’t there. They forced me to make another apt with doc which i refused. So they just made apt on a random day they’ve chosen without my consent.Do not recommend.

ed
Review №3

Totally unorganized, spoke to an Evelyn who went over my insurance and coverage for nothing because when I arrived I was informed that the doctor that was going to see me didnt except my insurance ! Total waste of my time and cab money. Would never go there again, plus the inside waiting area was way too full of people.

Em
Review №4

This review is for the dental site, they’re unprofessional, and I’m talking about the dentist, the dentist is so rude I only went through with the procedure because I was already laying down with anesthesia, the dentist didn’t told me he was going to use anesthesia on me until I saw the syringe coming to my mouth this was for a simple teeth cleaning. The dentist didn’t explained the procedure or the need for anesthesia, he is rude if you ask him something he will give you a nasty look. The dental site of this clinic should be shut down. absolutely disgusting behavior, this is the first time i seen a dentist behave this way. I don’t recommend this place if you’re looking for a dentist run from this place

R.
Review №5

Go to an established clinic instead. Upcoding (adding extra fake charges) and overbilling is common here. I was charged $570 for an annual womens health exam. Insurance claim includes 4 visits and a surgery, which I didnt receive. They dont have medical records online, so theyll want you to pay an additional $250 just to see the results during a follow-up. OBGYN lied when asked when I asked which services were included in the visit (she said routine STD test would be included in the original $250 fee), instead received a bill for thousands of dollars, of which $570 is for me to pay. All this for an annual womens health screening. Waited over 2.5 hours past my appointment time. Super disorganized and likely to run you into debt for nothing.

Be
Review №6

The Dental Clinic was the absolute worst place I have ever been to my entire life. This place should be shut down. The staff people on the dental side are very unprofessional, rude and disrespectful. Believe the negative reviews. I promise you those are real experiences, I went through same thing. The place seems very shady as well. Save yourself the stress I went through. . Again, they should close this place down. It is the epitome of disfunction. This review is for the dental side. I had no experience with the medical side.

Ni
Review №7

Definitely the best doctors office of all time. Great staff, super friendly, and very efficient while also being attentive. I highly recommend!

Za
Review №8

Update: From 1 star to 4My mom was contacted by facility and they apologized for the inconvenience they caused her. I am thankful for the care she received on Wednesday 11/18/2020. I work in the medical field and I work with Doctors, Patients, insurances world wide and one of my goals daily is to ensure our interaction is always pleasant. I really hope that this practice strives for the same from here on. Thank you for making it right.

Ga
Review №9

Everyone is super nice, the place is very clean and the Dr’s and PA’s definitely know what they’re doing

Ed
Review №10

TERRIBLE OFFICE! do not go there. The people at the front desk are nasty and unprofessional. My dentist did a root canal and then gave me an appointment for the following week. No one call me to confirm, I would call and they would hang up the phone MULTIPLE times. I had to find another dentist as soon as I could. I do not recommend. Plus its always packed.

Br
Review №11

Awful & extremely unprofessional staff. My mothers doctor only sees patients Mondays & Wednesdays, and while shes amazing, the rest of the staff drive patients away. The front desk workers are the WORST, they take advantage of the latino community, they dont care about wasting peoples times and straight up lie to their patients. Theyll have you call over 4 times in one day just to schedule an appointment & keep you on hold for over 20 mins each time. They dont call you to confirm & always blame the patients for not answering the calls that THEY never made & justify that for cancelling your appointment. Every time we come to this place we see other patients complain about the exact same thing. AVOID this place at all cost. Do not trust their good reviews, Yelp literally warns you of how fraudulent they are.

Ai
Review №12

I am really happy with this clinic. The doctors there are very professional but most of all experienced. They are committed to finding a solution to the most complicated diagnostics. The staff and doctors professionalism is highly recommended.

Da
Review №13

I needed an itemized receipt for a procedure but they did not provided it to me. I will never go there again. You lost me as a client and also my family.

st
Review №14

Started with lower back pain and later found out to have tight hamstrings that also contributed to the pain. It has been improving slowly with back getting better and my hamstrings still getting some work to loosen but there has been a better improvement that I can tell. It has been a great experience to have the physical therapy done and let my pain be worked on to be non existent for my future

Ar
Review №15

Dr Rim and his MAs are great. I had the best experience ever at a doctor office. They gave me the best service and are very friendly

Ri
Review №16

Ever since attending Broadway Medical and Dental and The physical therapy department it has made my life and health a step away from paradise. I highly recommend This facility

So
Review №17

I saw Dr. keselman today I recommend her she is such a nice doctor very knowledgeable. Love the treatment, i will definitely follow up with her

An
Review №18

He was very informative! Gave me exercises and yoga poses to better my knee. Yami, his assistant, was also amazing !!

Review №19

Dr.Pick one of the most humble orthopedic doctors I met........I highly recommend him, makes you feel comfortable and very satisfied with progress

Is
Review №20

I saw the TV commercial I made the appointment and its was the best decision I made Dr galperin is a good doctor was professional explained me everything with the help of his assistant Dany she speak clear Spanish I recommend this clinic .

Ya
Review №21

Been here. For over 2yrs Wouldnt change it Great Place Good doctors and. Awesome. Nurses....👍

Ka
Review №22

Very good experience, Dr. Mucelli was very gentle, the front desk was very nice, the waiting time was excellent less then 15 min wait !

Di
Review №23

The clinic is very busy but the wait was worth it D.zaydenberg explain to me with detail everything I had , definitely will recommend this place .

AM
Review №24

I LOVE DR Rim he has saved my life and helped me live a healthier life. And valerin Dicent Medical Assistant I just met and already Mae me feel at home and very professional.

An
Review №25

Do not go here if you’re looking for a professional experience, the assistants spend all day walking around ignoring patients and when you ask them a question they’re rude. No one really has an appointment. They double booked people, you’re seen as “first-come first-serve” if you’re lucky cause they might not even see you after they keep you wait. This place is a joke ! Super unprofessional, lack of privacy, humanity, and the staff are rude and uncapable of doing the job their get hire to do so. They waking around with a piece of paper “pretending to do something” when they’re actually socializing among them.

Ev
Review №26

This was my first visit to this clinic a I like it doctor narmina the neurologist was very helpful her assistant dany was very professional I’m looking forward to see more doctor in this office.

Jo
Review №27

They have good attention, the neurologist was very good, the only thing that speaks only in English, but is good and his assistant very friendly.

ma
Review №28

The doctor Mark Galperin is rough around the edges but his technique is outstanding he resolved my issue with outstanding result, I’m able to move better and without pain his assistant Dany is one of the most professional and caring person there is.

Ja
Review №29

The only reason I am giving this place one star is because I cant give it no stars. A doctor told me it was a Medicaid/Medicare mill and he wasnt kidding. The place is beyond over crowded and there is at least a 4 to 6 hour wait to see a doctor - any specialty. The doctor I was supposed to see refused to see me after a 4 hour+ wait because he had an issue with a doctor I used to see. I was floored. He actually almost threw me bodily out of his office yelling at me. Quite honestly, I thought he was one of the sleeziest doctors Ive ever met. Nothing could excuse that mans utterly rude and unprofessional behavior. The staff, however, were very nice considering how busy they were.

Ma
Review №30

The dental office is a mess. They have you wait hours to get images of your teeth taken and then wait hours for a ten minute teeth cleanse.The main doctor tells his assistant to take his patients and to prioritize kids. To top it off I saw him take a payment in cash from a patient instead of having her do her payment through the workers at the front desk.I left my appt without my cleanse and I see him outside smoking and talking to a man. Very unprofessional. I have been going there for two years. Do not waste your time at this office.

Le
Review №31

Dortor narmina was excellent in every aspect very good, Valerin and danny did an excellent customer services they were very synchronized and organized each other thank you sooooooo much.!!...🙂🙂🙂🙂

AS
Review №32

I was seen today for a fractured finger by Dr. David Fleiss ( Best Ortho ) and he made me feel very comfortable because he was very curious about my injury and suggested to get another x- ray for my finger since it’s been about two weeks. He also recommened an excerise for my finger so it wouldnt get stiff. Fleiss’s assistant Yamilet was sweet & helpful and assisted him with taping my finger together. Also, Valerie Dicent who is a MA made sure to check me in and comfort me while expericing pain in my ring finger. This is my first time meeting her and she had such a positive and loving attitude.

Ot
Review №33

THIS IS BY FAR THE WORST MEDICAL CLINIC I HAVE EVER SEEN. AVOID AT ALL COSTS. They take way too many patients and do not gave the staff to support. The front desk are SUPER RUDE. Do not acknowledge you and ignore your questions. Customer service is atrocious here. I would rather stay in pain than wait any longer. 4 hour wait minimum here. I HOPE YOU LISTEN TO ME AND AVOID THIS PLACE.

Ge
Review №34

Very professional staff, fast and excellent service i highly recommend this medical office

Bl
Review №35

You make an appointment and you literally wait 4 to 5 hours to be seen. The waiting area is very crowded and loud. People there are very inconsiderate. The staff is however friendly. Wish they revamp the waiting area to make it more comfortable and not book so many people at once, this way the waiting wont be so long.

Pe
Review №36

Today I had an injection by Dr galperin I was in so much pain couldn’t walk I left the clinic dancing I am pain free now thanks to him , his assistant Dany was professional explained me the procedure I love it here I recommended it to everyone one

fr
Review №37

The gyn part of the clinic is great. Very kind and friendly.

J
Review №38

This clinic really needs people that listen well.Some nurses are very kind but some them keep me in suspense.I just ask for a provera birth control shot so I can calm my hormones and get back to work and studying and she was angsty with me. I waited weeks for that appointment! Theyre full of evil the gyn wouldnt obey gloves or masks i should report them nobody is going to trust that clinic anymore

Ni
Review №39

Horrible experience! I will never come back to this place. 5+ hrs on the waiting room for a simple less than 10 mins appointment. The front desk staff never knows anything. I wish I could give a 0 star rating.

Ma
Review №40

This is without a doubt the worst medical facility I’ve ever had the misfortune to step foot inside. The service and professionalism are absolutely abysmal; a simple medical exam and results pickup turned into a month long nightmare of long waits, missed phone calls, and three sets of delays or spontaneous decisions by doctor Medvedovsky to simply not come to the office on the appointment day. The most frustrating and infuriating medical experience of my life. I highly recommend seeing a hedge doctor, a homeopathic practitioner, or a homeless person over medical care at this facility. If I could give 0 stars I would.

AL
Review №41

THE WORSE CLINIC IN MY LIFE. I SPENT SEVEN HOURS DURING TWO DAYS AND I DIDNT GET DEEP CLEANING TEETH SERVICE.ALL WHAT THEY DID ITS JUST WASTED MY TIME. DOCTOR KLEBANOV SHOULD ORGANIZE HIS JOB AND HIS STAFF JOB.

lu
Review №42

My experience at Broadway Medical was great. I really like the Doctors and the Medical Assistant work hard and are great with the patients.

Ys
Review №43

I never had to deal with such a disorganized medical center in my entire life, even before i had insurance, I still was treated and taken care of way better than from this place.. absolutely would not recommend.

Me
Review №44

Doctors are nice. Facility has all specialties, I highly recommend this clinic.

Ni
Review №45

Very great doctors there mostly all can of specialist in one office have good customer service will recommend people to go there

Ar
Review №46

Very long waiting time! First time I went there, i have been waiting for 4 hours, and when started to complain, they told me that I wait for so long because I am a new patient. I asked for how long else I must wait, they told me maybe 2 more hours! Finally, because I started to loose my temper, they cut me through the line so I could bee seen by a doctor that day. However, the second time I went there, i have spend 4 hours waiting again! The place is crowded, and nobody manages the order, people are eating in the waiting rooms and speaking loudly on phones. Even if you have an appointment, get ready to spend 4 to 6 hours waiting. And please note that 100% of people who gave this place 5 stars have written only 1 review. There is one guy with multiple reviews who said he waited 15 min. 🤣🤣🤣 Total scam.

EL
Review №47

EXCELLENT SERVICE, BEST CARDIOLOGY AND UROLOGY DOCTORS AROUND THE AREA, ALMOST NOT WAITING TIME, BEST STAFF EVER ABLE TO SPEAK ENGLISH, SPANISH , RUSSIAN, GEORGIAN.

Al
Review №48

The physical therapy in the medical center is amazing!!! All therapist treats all with respect, makes sure your are comfortable, and helps you with your needs. At the moment Clabe and Matty are treating me and I have been making progress. If I could suggest anyone, it would be Clabe or Matty. Isidra who is at the front desk always calls to makes sure that I go to my therapy and is always kind as well as Gisel and Claribel.

Ka
Review №49

Terrible customer service, insanely long wait times, doctors rush you in and out. The atmosphere is chaotic, disorganized and unprofessional. Be prepared to wait weeks or even months for simple test results. Save yourself a lot of time and headache and find a different provider.

Ma
Review №50

Great place great for your health and family very pleased I would highly recommend my friends and family

Er
Review №51

Grait assistances everything went well.

Ga
Review №52

I recommend Broadway medical and dental center , because they been hekpfull to me and some family members ....

ed
Review №53

Great service

We
Review №54

This clinic is the worst, my son has a 2:00pm appointment and it’s 4pm and no one has called us. He’s the only 4 yrs here! First and last time.

Al
Review №55

Good place with good people.

ma
Review №56

Very good doctors, alot of people but know i understand why! i really feel confortable with staff and doctors

Ja
Review №57

The waiting time is extremely long, very unprofessional people they dont care about the patient, it’s always crowded they shouldn’t be taking so many patients

Ja
Review №58

Love the doctors here and the medical assistants are so helpful and nice.

Ar
Review №59

Great facility, great doctors, staff is friendly would def recommend !

Mi
Review №60

Great service

Jo
Review №61

It is the most ridiculous place to go to. You literally wait 5 hours just to see someone and its total chaos like if it was an E.R room. The staff completely sucks and I seen a doctor seriously taking a break ever 5 minutes. If I knew the number to someone who is higher I would of been called and complained. I hope someone higher finds out about this place and does something about it.

Ya
Review №62

THIS FACILITY IS THE MOST UNORGANIZED PLACE EVER. THEY WERE GIVING ME THE RUN-AROUND FOR DAYS FOR A REFERRAL. THEY WOULD LEAVE ME ON HOLD FOR HOURS & NEVER GET BACK TO ME. AT LAST, I HAD TO SPEAK TO THE DOCTOR. BUT OVERRAL, VERY UNPROFESSIONAL PLACE.

Ha
Review №63

Nice place to go variety of specialty. One fits all !!!

Or
Review №64

If you have a medical concern/emergency or want to be taken care of WELL, do not come to this place. This place is very unprofessional.

De
Review №65

They dont respect patients time. If you have appointment you will spend all day in the center.

Pr
Review №66

Very good service !

Vo
Review №67

Very bad service.

JM
Review №68

I go here several times the wait takes hours every time. People are in a bad mood talking too much and the nurses try to keep up but it doesnt seem organized and its too crowded.The dentist was so bad she scratched my teeth with a sharp object this was not a cleaning Im used to having from previous dentists. They ignored the cavity I had and my tooth broke I went somewhere else to get it pulled out. Im not joking its that bad here.

Sh
Review №69

This office is extremely disorganized. Wait times are typically 2-3 hours. Waiting room is dirty.

No
Review №70

I will give only 1 🌟 because the MAS and the DR. They are very professional and Friendly but this is my second time here and been waiting for 4 hours and I am not exaggerated

El
Review №71

The worse customer service, unprofessional and unconsidered.

Ma
Review №72

Helpful staff and great doctors.

ES
Review №73

GREAT STAFF, EXCELLENT SERVICE.

Ma
Review №74

Very good doctors!

Ma
Review №75

Great doctors and employees

Sa
Review №76

This place is no goodPlease close it down.

Ro
Review №77

This place is dirty and nasty....

me
Review №78

Excellent service

Ma
Review №79

Horrible service, disorganized, crowded, no serge of urgency, over booked patients and no seats available for the large amt of patients that have to wait, I went for the first time and waited one hr 20 minutes to register in and to verify my insurance, the Dr wasnt paying much attention to me.......wont come back here

Ma
Review №80

The worst !!

Ju
Review №81

HORRIBLE ! enough said.

Ni
Review №82

Poor customer service slow and the receptionist have a bad attitude i am not happy with the service here not a pleasant visit.

Ma
Review №83

The orthopedist and the therapy team are excellent, all very friendly, show interest towards the patient and are very professional, the only problem I noticed was that at the time of having the appointment with the orthopedist, they do not respect the schedules they give you a time for your appointment and you end up seeing the doctor 4 or 5 hours later. But to the therapy team I recommend it 100%

Pa
Review №84

Very satisfied with the service and the quality of its customer service. I recommend your services. 🤩🥇

Ja
Review №85

Excellent service to carry out activities of great value in the attention of users I recommend it.

Ga
Review №86

Excellent service. Grateful with the staff, very trained.

fr
Review №87

Kaury taveraz Excellent service and always ready to help, they have an excellent employee !!

Je
Review №88

Excellent service and infinite human quality thanks

de
Review №89

The service is good and fast. The doctors are very prepared and will attend you the language you want.

Ka
Review №90

Very bad service they summon you and 4 hours after your appointment is that they take your vital signs ... this is disgusting I do not recommend it to anyone Gynecology here is disgusting Noooo come to gynecology

Sa
Review №91

I loved the place

Ju
Review №92

Excellent service

Review №93

Very grateful very quickly

Mr
Review №94

The Service The Clinic Provides Is The Best Service I Have Ever Had In My Life .. They Are Always Pending Patients, Girls With Very Friendly, Respectful, 😍😍 Doctors Are Very Good .. I Have A Few Years With Them And Not I Change You For Nothing .. Excellent Staff Has The Clinic .. God Bless You All🙏🏻😍

Cl
Review №95

Excellent services, I made my appointment on Facebook and I loved the service

Ma
Review №96

Excellent service give no appointment by Facebook t I loved it

Vi
Review №97

Excellent customer service in gynecology. The staff in the gynecology area is very professional, friendly and charismatic. They always find a solution to everything necessary. They are very attentive, understandable and collaborative

Ca
Review №98

I made no appointment on Facebook excellent

Fi
Review №99

Terrible service, you call and they leave you waiting for a long time then the call is cut off, I am not going to return to that center again.

Lu
Review №100

The customer service girls are very friendly and the doctors assistants especially Laura and the therapy staff are excellent so I am very pleased with the Center in general. I have been with them since last year and have not had complaints. Thank you.

Information
5 Photos
100 Comments
4.1 Rating
  • Address:4405 Broadway, New York, NY 10040, United States
  • Site:http://www.mibroadwaymedical.com/
  • Phone:+1 212-740-2020
Categories
  • Acupuncture clinic
  • Medical Center
  • Allergist
  • Doctor
  • Obstetrician-gynecologist
  • Pain management physician
  • Physical therapy clinic
  • Podiatrist
  • Urologist
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:8am–8pm
  • Saturday:7am–3pm
  • Sunday:7am–3pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
  • Wheelchair-accessible toilet:Yes
Planning
  • Appointments recommended:Yes
  • Transgender safe space:Yes
  • LGBTQ-friendly:Yes
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