I am so grateful to have been a patient at Early Options. They made what can be a confusing and daunting procedure as comfortable and private as possible for my partner and I. Though they do not accept Medicaid, the staff kindly helped me apply to their sliding scale discount program, and I was able to receive a discount that made their services available to me at a price that I could afford. Even though NYS Medicaid would have allowed me to have an abortion at other clinics at no cost, I chose to pay some out of pocket to receive care here because it is entirely different from all the other clinics that I looked at.I opted for the SofTouch procedure, which is a manual aspiration. Most important to me, it did not require going under general anesthesia. My boyfriend was able to stay with me throughout the appointment, but had he not been able to be there, the staff was so caring and kind that the energy in the room was akin to being surrounded by supportive friends. The actual procedure itself took less than five minutes, and while there was some discomfort and strong cramping, the worst of it was completed in just two minutes, and the assistant talked me through the whole thing and helped distract me from the pain. Afterwards, the intensity of the cramping slowly dropped off, and after about 15-20 minutes it was akin to light period cramping and we were able to leave. An hour later, I felt back to my normal self, just a little tired.The office itself is comfortable and relaxing, and I was in a private exam room similar to my regular obgyns office. I did not see anyone else outside of the female staff during my visit. Though this was not an emotional choice for me, I was nervous and a bit scared about the procedure. From the moment I spoke on the phone with Juliette, she was completely reassuring and gentle. Every member of the staff was extremely caring and kind, and made sure that I was feeling comfortable and that all my questions were answered at every step along the way. This honestly was the best, most caring medical care I have ever received, and it was obvious to me that Dr. Fleischman and her staff go above and beyond because they know this can be a difficult and emotional situation for many women.Though this a private and difficult thing to discuss on a public forum, I wanted to share my experience here because I believe every woman deserves the normalized and comforting experience that early options offers, should they choose an abortion.Thank you so very much Dr. Fleischman, Brianna, and the rest of your team for your concerted care. You made what could have been a stressful and scary experience as comfortable and painless as possible, and I am very grateful to have found you!