I will preface this by saying that I actively seek out black owned, small businesses for products and services. I found Rollins and Sons through an online search that led me to their professionally done website. After verifying that the company was licensed by the State of Louisiana (license #45036) and had no reported violations, I was happy to seek out their services to assist me with all of the hoops the City of New Orleans is requiring for me to have my utility meters re-installed on the vacant side of my familys double shot gun home.I called on 07/13/2020 and set up an appointment with Troy Rollins for 07/16/2020 at 9 am. Because I work overnight, I prefer afternoon appointments. However, I accepted an early morning appointment with Mr. Rollins because he expressed a preference for the early morning.On the scheduled appointment date, I made arrangements so that I would still be awake to meet with him at the property. At 9:24 am, I called because he had still not arrived for our 9 am appointment. Mr. Rollins stated that he was just getting in his truck and would arrive in 30 minutes. The address for Rollins and Sons is a house that is located no more than a 15 minute drive from my property.He finally arrived after 10 am. He did not arrive in any semblance of a work truck nor did he have any tools with him. He looked at the electrical panel on the side of my house and explained that while the panel was fine, he would need to repair the outside of the panel box to make it weatherproof. He also stated that he would need to build a stem from the panel box to the drop at the front of the house and that hed need to build it around the gutter that was next to the panel. He went to the non-vacant side of the home and pointed out the conduit/piping that runs from the meter (not the electrical panel!) to the connecting electrical lines coming from the nearest utility pole in front of the house. He quoted me $1,700 for that.He then proceeded to walk through the inside of the residence merely giving everything a cursory glance. He did not stop to inspect anything; he just said that it was all fine. There is furniture stored inside that residence, but he did not look behind or move any of it. The entire meeting with Mr. Rollins lasted about 15 minutes.Obviously, I am not an electrician but my panel is already located at the front of my property. The repairs that he stated needed to be made to make my panel weatherproof seem to be nothing more than replacing the sealant on the outside of the panel box. Aside from the fact that what he pointed out on the non-vacant side is attached to the actual electric meter, this stem he claims to need to build seems to be nothing more than a PVC conduit that can be purchased from Home Depot for less than $20.The moment that I even hinted that $1,700 might be too much, he became defensive and was in a sudden rush to leave. On the way to his car, he stated that that was his price and that those other people may not charge that amount. He further stated that he needed to contact the City of New Orleans to find out if I also needed a building permit. He stated that he would do that on 7/20/2020 and would give me a call to let me know. Today is 7/30/2020 and I have not heard from Mr. Troy Rollins yet.I will not say anything negative about Rollins and Sons, but this was my experience. Glean from it what you will.

Troy did good work.

Mr. Rollins and his son visited my house to install 2 ceiling fans. Highly recommend. Both were very polite. Work was done quickly and professionally. Competitively priced. Will use again.

Very pleased with the overall experience, start to finish. He arrived on time, was very professional and reasonable rates. Called him yesterday and he was able to work me into his schedule the very next day. I will definitely be calling him again.

Our overall experience with Rollins and Sons Electric was PERFECT from the first phone call to the end. He was very professional, helpful and did the work very fast. I called MANY companies but this one beat them ALL. I would recommend him without a doubt. HAPPY CUSTOMER :-)

Troy Rollins is the best electrician weve ever used in New Orleans, and there have been a few since we have an old house with plenty of knob and tube wiring. He immediately identified our situation and put us at ease where others had tried to lead us down a far more costly and time-consuming path. Im keeping his card on file for sure.

Rollins and Sons was contracted to do a electical job for our Hilti Store in New Orleans, they were very professional, and performed the work in a timely fashion and respectable manner. highly recommended

Troy very graciously came out on a Saturday afternoon. He was prompt, professional and friendly. He got the job done quickly, but not at all rushed and the cost was less than I expected. If I need an electrician again, they will be top of the list.

Great guys. Did a wonderful job for me fixing a broken light switch and helping install a fixture over the island kitchen. I enjoyed their company and the conversation too. 5/5 stars for sure.

I had a fluorescent light that I couldnt get working after trying to change the bulbs; I called Troy and he was on site, diagnosed the problem, came back with the part and had the light working within the hour. Great work, highly recommended.

Troy was super professional and got to me within an hour of calling him. I highly recommend his services! He did a great job and is really friendly and personable.

Troy is the best. Called him hoping to schedule an appointment for later in the week and instead he finished the repair the same day. Awesome service!

B E W A R E: I contacted this “small” business and made an appointment. As I explained to the male who took my info that I was experiencing electrical lights going dim and bright. Next day, The company owner showed up and after “analyzing” the outside electrical box and analyzed inside kitchen outlets... came to conclusion my house “needed 2 additional wires from the outside box”! He was here for maybe 15 minutes and said the cost would be $600.-$800. PLUS carpentry expenses!!! This cost me $125. WHICH A PORTION MAY be applied to “fixing the problem”! Had another electrician come over- within 5 minutes found that the main grounding screws inside the outside box were loose! He tightened those and charged $25. I WOULD NOT RECOMMEND ROLLINS ELEC CO TO PUT A 6-ft EXTENSION TO MY DOGS’ HOUSE!!! TOTAL SHYSTER!!!! John Castelluccio Metairie LA

Troy came the day I called. He did an excellent job and was a pleasure to work with.

Very professional and nice man. highly recommend troy rollins

Really really great guys.Called them in morning and they came in afternoon and fixed my 4 electrical problems.Fast, friendly and very fair in their pricing, especially considering how soon they came and how fast they fixed things.Call theses guys!!!

Friendly Professional Service. Thank you for the job well done.

Mr. Troy was very professional. He was punctual as well. Thanks for the service Rollins and Sons!

Good professional work conducted in a timely manner. Prices were fair keep up the good work.

Good friendly service and great price.

I found Rollins and Sons on google maps and called them because theyre in my neighborhood. They got me in the same day and knocked out my problems quick.

Very prompt, knows what hes doing. Very grateful

Quick and reliable service. Will be calling for future work.

Good first time experience

Really cool guy very efficient

Good professional quick job

Thanks guys

Best prices in town

Great Work