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Nelson Ridge Family Dental
820 W Laraway Rd, New Lenox, IL 60451, United States
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Je
Review №1

I was a first time patient at Nelson Ridge Family Dental. I get very anxious going to the dentist but Krista was extremely nice and patient and explained everything every step of the way so it made me feel so much better. She kept checking in to make sure I was okay during the cleaning before proceeding. The facility was immaculate and was very welcoming. They had two TVs in every exam station which helped distract me. Dr. Patti was very helpful when explaining the xrays and treatment plan. I will definitely be going back and would recommend this practice to everyone! Thank you so much!

As
Review №2

Switching dentists is always hard and nerve wracking! I decided to make the move because of a referral and WOW was initial thought when I first walked in. The staff was so welcoming and the modern interior design is so clean and comforting. Once I was brought back and sat in a chair - the girls made me feel like a returning patient. Everyone’s attitudes were gentle and kind but bubbly at the same time. I can’t believe I didn’t make the switch sooner.Reason for my switch: I was unhappy with my veneers and Nelson Dental fixed them up, no questions asked! Quick, easy and painless!

Bk
Review №3

Super nice and friendly staff, you feel completely welcome from the moment you walk in, till the moment you walk out.This was the first time I went here and will now become my only dental place to go to.Thank you for a good experience.

Al
Review №4

Great experience and professional staff felt safe with all covid requirements.

An
Review №5

The team at Nelson Ridge is very attentive and thorough. I was between dentists for too long. They got me in right away, provided a complete exam and great explanation of what they found with my teeth, gums, and jaw. Great first visit.

Ro
Review №6

I have always been impressed with my experience at Nelson Ridge. Professional, current, polite, friendly and they work hard on your teeth. Lauren was my hygienist today and she was great. Teeth look and feel great.

Ka
Review №7

I was looking for a new dentist after having a poor experience at another facility. The staff ensured me their dentists were the best. Lorena was very friendly over the phone when making an appointment. Dental Assistant Courtney made me feel comfortable throughout my entire dental process/alongside Dr Patti. I will definitely recommend this facility & highly recommend having Courtney as your dental assistant.

Ki
Review №8

Pam is the best hygienist! She’s great with my 5 year old, and with me too! My youngest will see her at our next visit too. Nelson Ridge is really great!

Me
Review №9

I can’t say enough about this dental group! Everyone is super friendly and knowledgeable. I came here for Invisalign and could not be happier with my results and the service they provided.

Ka
Review №10

Krista was absolutely wonderful, patient and kind. And believe you me, I’m not the easiest patient. I have already booked my son and husband an appointment with them. 100% best staff and kindest environment ever.

An
Review №11

Dr. Etchinson and his entire staff are always extremely warm, friendly, and professional. The office is sparkling clean and comfortable; the aesthetic is stylish, cozy, and helps set you at ease. My family have been patients of his practice for several years, and will be for many more to come.

Bo
Review №12

Like going to a spa to get your teeth cleaned. Every six months I see Pam to get my teeth cleaned. Professional and friendly and funny. Excellent care with great staff support. Simply the best care.

va
Review №13

My mom had been trying to find an oral surgeon for my dad. After calling every one in our area, to no avail, we decided to look a little farther North. I came across Nelson Ridge Family Dental and told my mom to call them. They were very understanding of the pain and discomfort my dad was in and said to bring him in first thing the next morning. My parents both said they were great to work with and explained everything completely.

Ca
Review №14

Best dentist office I have ever been too. 100/10 they are so attentive and make you feel so comfortable they really care about your experience and it shows. Absolutely love all of the staff

Da
Review №15

I’ll start off by saying I’m not a big fan of the dentist and have been delaying visiting a dentist for probably longer than I should have…That being said I could not have been happier with Nelson Ridge. From the second you walk in the door everyone is incredibly friendly. Everything that happens is explained step-by-step and it is obvious that everyone who works there WANTS to be there. The level of professionalism and accommodation is unlike any other practice I’ve visited.From dreading my visit to looking forward to my 6 month appointment, Nelson Ridge has has transformed the dental experience for me and I would recommend them to anyone looking for an exceptional dental experience...

Es
Review №16

Had a dental implant completed today. The whole experience went smoothly thanks to the great team at Nelson Ridge Family Dental. Im extremely happy with the results.

Ta
Review №17

It’s always an amazing experience! They are kind, easy going, use the best equipment and know their stuff making sure your teeth are at their best!

Er
Review №18

Haven’t been to the dentist in ages and picked a place based on some research and lots of great reviews. I will add to the list of great reviews...beautiful clean and updated office and very welcoming staff. I have to go back to have some work done and rescheduled with Amanda who was fantastic! Very patient and thorough with answering all my questions which made me feel more at ease. I also met with Dr. Kathy who was wonderful as well. Not that I’m looking forward to upcoming dental work, but I know that I’m in good hands with this group :)

LI
Review №19

I never been to the clinic, but I read Dr Pauls book and it inspired me to be my own dental practice hero. What a great team you got Dr Paul. Youre my idol. Wish I could visit your clinic one day when I travel to Illinois.

An
Review №20

From the min i walked in it was a great experience. Everyone there is super nice and welcoming. I was very nervous in general going to the dentist but they made sure i was comfortable and explained everything throughly. I received 8 veneers and couldn’t be happier with the results!!!! So ready to smile !

De
Review №21

Staff are diligent in COVID-19 procedure and screening process. Facility is clean and modern as well as comfortable. Staff is pleasant and knowledgeable.

Ro
Review №22

Fantastic office made me feel very comfortable! Everyone was very friendly! Very patient and knowledgeable. The best cleaning I have ever had! Would recommend to all my friends and family.

ma
Review №23

Great place. very clean, friendly and streamlined

Th
Review №24

Nelson Ridge is the best Dental Office I have ever been to. Everyone in there is very friendly and makes sure you are being well taken care of. They keep the place EXTREMELY neat and organized, with TV’s and beverages while your in the chair. Every Dentist there does wonderful work. I personally had Dr Kathy do all of my dental work, she does the best dental work I have ever seen. Fantastic place with great people!

Ta
Review №25

Very warm welcome, wonderfully friendly staff, and beautiful office. I am thrilled with my new found dentist.

Je
Review №26

Everything was great! The staff were very professional and friendly. Highly recommend.

Da
Review №27

Best dentist office period! My family has been going there for years! They are professional, polite and extremely talented! The place is spotless and very high tech. It doesn’t matter what hygienist you get because they are all great, as are the wonderful ladies at the desk. Dr. Paul and Dr. Kathy are simply geniuses and the prices are very reasonable. Think of Nelson Ridge for your dental care needs. You won’t regret it.

Pa
Review №28

My visit to Nelson Ridge Dental was good.. The staff was very professional and nice. They made me feel comfortable and everything went smooth. I will definitely be back and highly recommend this place.

Ce
Review №29

I had to get my first crown and I usually love the dentist, but I was nervous for this. Dr. Djordjevic thoroughly explained the procedure and made sure I was comfortable during the whole process. My crown was made to perfection, he did a really great job!

Ge
Review №30

Today I came here for a tooth extraction and I was not able to pay my bill in full as my financial struggle is real. They understood that times are rough and they set up a small payment plan for me which I was really happy about. The whole procedure was over in about 30 seconds and I was off to work. I’ve recommended many people come here because everyone knows what they’re doing. They don’t cut corners and they make sure you’re happy when you leave. They’ll always have my business.

Se
Review №31

Had a great visit. The staff was very friendly and Dr. Cathy was very informative and compassionate. I would highly recommend this place to anybody looking for a dentist!

Am
Review №32

This was our first time going to Nelson Ridge Family Dental and I was extremely pleased. I have two small children (3 and 5) who were going for their cleanings. The staff was so nice and interacted with my kids to make them feel comfortable. It was a quick and efficient process while not making me or my kids feel like a number. I would highly recommend them!

Za
Review №33

Best Dentist office I have ever been to! Very friendly staff. Not painful at all. Quick and thorough. Calla is great!

Ab
Review №34

Very very professional. The office in a whole is very clean and welcoming. Everyone was nice and for the most part although with masks on can tell they were smiling and liked being there. I had the pleasure of having Brook as my hygienist and Dr. Kathy DDS. They were both very knowledgeable and experienced, very professional. They explained in detail what my issues were and how they can be fixed. Looking forward to my next visit.

Er
Review №35

I am a person that hates the dentist but this was a great experience. Honest, friendly, helpful, and willing to answer all of my questions.

Da
Review №36

First time patient. The hygienist and dentist was very thorough and took their time to explain everything they did.

Ra
Review №37

All staff members are very considerate, polite, and professional. They are very pleasant and have good communication skills. They do there best to make people feel comfortable.

di
Review №38

I had always been uncomfortable going to the dentist. So much so, I neglected my teeth. For the past 2 1/2 years I have been going to Nelson Ridge Family Dental and have followed their plan, and can honestly say my teeth are so much better for it. The staff is so professional, yet genuinely kind and caring that I now look forward to my visits. They also use the latest techniques, and methods in their care. The office has incorporated all of the CDC guidelines, and more, to insure the safety of the staff and their patients. I have felt safer in their facility than in any other medical office I have been to in the past 9 months. For all of these reasons I can confidently, and without hesitation, recommend them and easily give them a five star rating.

Br
Review №39

Nelson Ridge Family Dental is a great dental office. Im very impressed everytime Im there with the individualized attention that they give you. My hygienist was Jacquelyn and she was great! She explained everything I needed to know about my dental health. She was very gentle and i felt I was in great hands when she was cleaning my teeth!! Since the pandemic Ive put off dental appointments. I feel my teeth and gums are on there way too being healthier after my last visit.

Er
Review №40

As a person with extreme dental anxiety, I LOVE all the steps they take (and technology they use) for my comfort. This is the best dental office I’ve ever been to. The office staff is also great...efficient, professional, and friendly.

Zo
Review №41

I love Nelson ridge family dental! The staff is always super friendly and happy to help. I highly recommend them if you’re in the area :)

Ja
Review №42

The staff is so friendly. I had a wonderful experience.

An
Review №43

What a great experience!I never thought I would say that about an emergency dentist visit.From the lady who answered my phone call, to the doctor, the assistant and everyone else.Every person I met was nice, friendly, kind, understanding, accommodating, and very professional.I am extremely thankful to have found Nelson Ridge Family Dental.

Ja
Review №44

Love the hygienist. Made me feel extremely calm and comfortable. I’m so glad I made them my new dental office. Would recommend 100%!

Da
Review №45

My wife and I are long term patents of Nelson Ridge and have enjoyed the experience but I will say that lately the front office seems to be unorganized in relationship to appointments and not listening to what the patient is saying. It appears that they are somewhat overwhelmed as the patient count has grown and I certainly hope that the small office Atmosphere that was there when Dr Paul started is not being lost. We certainly will continue to be patients and I recently recommended the place to my daughter who was a patient in a “ production “ type practice so please, please don’t turn into that.Thank you for listening.

Pr
Review №46

Everyone is Friendly & Professional. They explain procedures and billing very well. I’ve already recommend their services to others.

Sc
Review №47

The staff made me feel very comfortable. The assistant did an excellent job explaining everything in detail. She was very professional, nice and overall did a great job letting me know that I was in good hands.

Ba
Review №48

Amazing dental office! I have never really had a good experience with dentists and hygienists. Dr. Kathy and her hygienist are incredible! I can’t say enough about how great they are.

Co
Review №49

My experience today was excellent! Care and attention was given with utmost sincerity. I was relaxed & comfortable!

Mi
Review №50

Everyone at Nelson Ridge is very attentive and friendly. My 11 year old needed several teeth pulled and was very anxious and the whole crew made him feel very comfortable. This group is very professional and also very good with children. Highly recommended!

ju
Review №51

Excellent ladies working at the office. They have a friendly and efficient system. Also, the Covid protocol is well established and enforced for the comfort of the patient!

Ja
Review №52

I have been coming to Nelson Ridge for several years. They are professional, customer friendly and competent. Everyone associated with the practice exhibits these qualities. I tell friends and family that have stayed away from their dentist that things could not be easier. My experiences have been very positive. I would recommend this practice without reservations.

Je
Review №53

Everyone was friendly, professional and very understanding of my anxiety about dentists in general.

Ro
Review №54

As always, its a wonderful experience to receive outstanding dental care at Nelson Ridge. I have no problem referring my family and friends.Keep up the good work.

Ka
Review №55

I love Nelson Ridge! I have always had a fear of the dentist, moving around from dentist to dentist or skipping years of appointments. I love the staff here, everyone is so warm and friendly and they put you at ease. I am now on track and no longer making excuses because of Nelson Ridge. Can’t say enough great things about Dr. Kathy and her staff!

Sa
Review №56

The staff is so friendly and professional! The office is absolutely stunning!!! I am very very happy with the service I received!Thank you!!!!

Ma
Review №57

Ive been going here for roughly two years. I have had severe anxiety when it comes to visiting the dentist due to past experiences at multiple offices that just really ruined it all for me. Nelson Ridge has been more than accommodating for me. They made note of my fears and worries and always talk through everything with me. Nothing is a surprise, everything is explained, and all of the staff has been incredibly kind. All of my concerns have been heard and for the first time I feel like they listen to me at every visit. I cannot recommend Nelson Ridge enough - even if youve had dental office fears or anxiety! (totally helps that theyre within network for me too, but Id visit even if they werent)

Er
Review №58

These people are some of the most compassionate, caring, and kind people I have ever met. I feel so comfortable with my dental health in their hands.

Ki
Review №59

Love Nelson ridge! I’ve been going here for several years and always have a great experience. The staff is friendly and kind and accommodating.

Ka
Review №60

Beautiful office. Jackie, Erica and Dr.Keri are fantastic. All are friendly and knowledgeable and made my daughters’ first visit to the office a comfortable and positive experience.

je
Review №61

They were so super friendly made my experience very comfortable. Highly recommend

Ka
Review №62

After being with an older dentist at a really old office, I was completely blown away when I entered this dental office. Everything is beautifully decorated. Each of the different offices are perfect. The technology is top notch. Everyone is friendly and wonderful. I had all of my questions answered and came out of the office, after my superb cleaning and x-rays feeling that I was truly cared about. I actually cannot WAIT to go back (I have no fears of any dentist appts)!!!!

Ju
Review №63

Every employee of Nelson Ridge is professional and friendly. They go out of their way to make sure they exceed your expectations. This is the best dental practice Around!

Na
Review №64

I do not think anyone loves the dentist, however Nelson Ridge Dental does a great job at making it a great experience. The attention and making sure you are fine is great. Thank you and that tv in the room is a major help!

Am
Review №65

Really friendly staff. Wonderful state of the art facility. Very comfortable, warm and thorough experience. So happy we chose to come here.

Em
Review №66

All of the staff at Nelson Ridge Family Dental are so welcoming and insightful during each appointment. I appreciate each Dental Hygienist and Dentist explaining what they are doing before and during the procedures or cleanings; it shows that they care about doing a great job and that they care about their patients. The receptionists also provide details and assistance with billing/insurance and health plans. They make every dentist appointment truly pain free. I would highly recommended this facility.

Ch
Review №67

Dr. Paul Etchison is a rock star of dentistry! I was so happy to hear that Paul was able to save my wisdom tooth after other dentist personnel recommended pulling it. Paul fixed the deep and hard to reach cavity after numbing the area with three shots of Novocain. I was so happy the next morning to be pain free and back to chomping away. Thank you Paul you did great!

It
Review №68

Extremely kind and friendly staff. The office is clean and beautiful as well

Gl
Review №69

I highly recommend this place a great experience so far. Family friendly and professional. Let’s see the end results will let you know. Thanks ladies

Ph
Review №70

Went in for my cleaning. I had Kristy who was friendly and explained everything she was doing. The front staff is also friendly and helpful. This place has all the modern equipment and I’m very happy to have found them!

Br
Review №71

Being in the dental field for 6 years, I am very picky when it comes to choosing a dentist. My family and I moved to Plainfield and needed to find a dentist near by. After reading all of the reviews, I knew this was the place! My children had appointments a few days ago and they LOVED it! My appointment was the next day. My hygienist was Krista. She was so friendly and knew her stuff. Everyone that I came in contact with was great! From scheduling to seeing the doctor, I couldnt have asked for a better experience and I am so glad that we went with Nelson Ridge :)

Mi
Review №72

It was great! Got me in quick. We’re very friendly and knew what they were doing. Will be coming back!

K
Review №73

Great staff and treatment. HIGHLY recommended

Ma
Review №74

Extremely prompt, friendly and professional. Needed two fillings today and it was the least stressful filling experience I’ve ever had. Dr. Kathy took her time to make sure I understood what she was doing, whether I had any questions, etc.

Da
Review №75

I was happy with the service and work done

An
Review №76

On time. Friendly. Very thorough.

Jo
Review №77

Great facility start to finish! I am very picky about my dentist as I have had some bad experiences as a young adult. This group is awesome. Very concerned about doing the right thing with comfort and safety. Upfront with pricing and insurance coverage. Highly recommend!

Je
Review №78

Really wonderful, fast but thorough appointments. Super clean. Air filters in every room. Touch less pre appointments and checkout. I felt VERY safe.

Mi
Review №79

My visit today at Nelson Ridge family dental was excellent you guys are the best.

da
Review №80

Would highly recommend Nelsen Ridge Family Dental for professional service, superior safety and cleanliness of the facility. The staff is very well organized and professional with addressing the needs of the patients. We have been going there for over 10 years and would not think of going anywhere else.Chris & Dan Major

Ch
Review №81

The most wonderful dentist And lovely sweet group of ladies working there. They make you feel at home

Br
Review №82

The people are awesome great work they take care of you like family.

Le
Review №83

Great service. Quick and painless. Staff is very friendly.

Al
Review №84

I rarely take the time to leave reviews, but this place deserves it. Every person I encountered was so kind and accommodating, from the front desk staff to the hygienists and the doctor. I had my first cavity filled here and I was really nervous, but everyone explained everything before they did it, and it was not painful at all. Overall, it’s a really nice office with fantastic staff and I’d recommend it to anyone.

Ma
Review №85

Absolutely amazing. If I could give them more stars I would. I called a few months ago to make an appt. The receptionist took my insurance info and said she would call me back and find out exactly what my insurance covered. Within 1 hour she called and went over EVERYTHING. I was so shocked she took the time to do so especially with this pandemic going on. I am in the veterinary med field and know how busy this year has been on everyone. I am absolutely terrified of the dentist from horrible experiences as a kid along w tons of work done in the past. I was a nervous wreck when I went for my cleaning but my hygienist was the sweetest person and really took her time with me. They showed me my X-rays and I had to come back for fillings. They prescribed me medication to take before my fillings and I had them done this morning. Again my hygienist was great and Dr. Pycinska did the fillings. One of the best experiences I’ve ever had. I was so relaxed (for once) and it was such a great experience I am actually looking forward to come back for my next cleaning and to get my two teeth fixed with crowns. I HIGHLY recommend them from the receptionist, hygienist, and Doctors I am so thankful for them! They are truly the best.

Ma
Review №86

Very professional. They made the entire experience very comfortable and took the time to explain all their findings in the x-rays. Highly recommended.

Du
Review №87

I love everything about this dental practice seriously.... Staff is friendly and their work speaks for itself. They’ve found a life long customer in my entire family..

Ch
Review №88

Honest, friendly service. They do not try to sell you on upgrades or special services. They do fantastic work.

Ju
Review №89

Amazing experience at Nelson Ridge. Highly recommend Dr. Keri. Everyone in this office is grate.

To
Review №90

The staff at Nelson Ridge is always so upbeat and friendly. They are very focused on maintaining a safe environment for their patients and staff. Highly recommend Nelson Ridge Family Dental!

la
Review №91

The staff and dentists are absolutely wonderful. Dr. Kathy and Calla, they are so nice , caring and professionally. They care about your needs questions, concerns and comfort. Calla does a fantastic job with my teeth. The office workers are great and helpful also. I actually look forward to my dentist appointments. They treat you top notch, make you feel so comfortable.

Lo
Review №92

Excellent service from everyone. Very nice, clean, modern office. Would recommend.

Ve
Review №93

Service that is truly above and beyond! Caring staff and they were very clear when explaining what actions I needed to take next. So happy I made the switch to Nelson!

Sa
Review №94

Everyone is so nice. I always feel very comfortable when I come in. Their method of sanitation made me feel very safe entering their office. I look forward to my next appointment. That’s right! I look forward to my next appointment!! Not a lot of people can say that about dental appointments!

Ja
Review №95

Had a minor tooth emergency to a child and the staff was able to get us in within an hour. The staff was very caring and friendly which helped my son stay calm. The dentist didnt even charge for a tooth extraction since it was a rather easy removal. I wish every medical / dental office was like this. Keep up the great service!

Ir
Review №96

Came in as a new patient and the staff was AMAZINGLY friendly. Highly recommend!

Je
Review №97

They always make you feel welcome—-for someone who hates going to the dentist, they make it a very comfortable experience. No long waits and they are very non-judgmental.

Pr
Review №98

Felt very safe. Hygienist and Dentist professional yet friendly. So glad I found this group when we moved here!

Am
Review №99

My son loved everyone at Nelson Ridge! The place was very clean and the staff was amazing!

ma
Review №100

Very friendly, professional, and caring. 100% recommend Nelson Ridge Family Dental!!!

Information
39 Photos
100 Comments
5 Rating
  • Address:820 W Laraway Rd, New Lenox, IL 60451, United States
  • Site:https://www.nelsonridge.com/
  • Phone:+1 815-524-6000
Categories
  • Cosmetic dentist
  • Dentist
  • Dental implants periodontist
  • Denture care center
  • Oral surgeon
  • Orthodontist
  • Pediatric dentist
  • Teeth whitening service
Working hours
  • Monday:7am–8pm
  • Tuesday:7am–8pm
  • Wednesday:7am–3pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–8pm
  • Sunday:7am–8pm
Service options
  • Online care:Yes
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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