Read the negative reviews of this AMAZING and important clinic very carefully. You will find that most of them are not patients. Instead they are short sighted, anti-choice meddlers attempting to drive down the positive reviews with fake and negative ones. Planned Parenthood is a vital staple of this community. The staff here are saints and this is important work they do. Dont let these vultures sway your intuition with their religious babble. You know what is right for your life and your body. Trust yourself.

I came today before closing time to get a plan b and when i showed up, the doors were locked and i was banging on the doors to get the workers attention but they literally just sat there ignoring me . After like 5 minutes of trying to get their attention the manager finally came out and told me they were close at 4.15!! they close at 5 ! he refused service to me and it made me so mad because this was my last day now i gotta come back for an abortion. this place is not understanding and not compassionate for the patients .

I was skeptical when reading the reviews but I’m glad I went anyway. The staff is SUPER nice and friendly. The women at the front desk were very kind as well. I went in for my first abortion and the staff made me feel very comfortable and safe. I never really went over payment plans or anything because I didn’t need it at the time so I don’t have much info on that but overall it was great. The only thing that was a negative were the pro lifers outside but they have staff that keeps them off of the property and keep you guarded. Please, go and experience it for yourself.

Had an appointment here a few years ago. They have the sweetest, most caring staff and make you feel in the safest hands. Literal angels. I will forever be thankful for their services.

As a young woman, I felt judged and not accepted… I rather go to the hope clinic that is three blocks away and honestly they feel like they love their job and know what they are doing.

This place is not what it used to be. Please bring back the old staff members. The white lady at the front desk thinks she is too good to help other ladies. She doesnt hear what you have to say before she judges you and say we cant help you. It was annoying as I only wanted to buy birth control pills from them as Ive done in the past. Close it down. It isnt what it used to be.

The staff here are incredibly considerate and kind. They are thorough and welcoming. I have always felt safe and heard during my appointments. Even with uninformed protesters of their (VERY APPRECIATED AND NEEDED) services, I feel like I have a safe haven to have any of my medical inquiries answered. I value this facility a lot and am grateful to all the healthcare providers here doing such needed work consistently. And especially during COVID.

I thought they would help low income patients but they don’t. They don’t even offer payment plans or any assistance. If you need a low income place to get birth control, or check ups go to Neighborhood health. They are more affordable and work with low income patients.

Unable to get any sort of appointment for weeks without absolutely any information as to when there will be available appointments.

Very professional and understanding. Where there to help keep the protesters away from you.

I had a virtual appointment for transgender services today, and I didnt get the answer I wanted. I was given resources to move forward, and given an idea of what to expect going forward. Additionally Ive spent over a decade researching, and I could have learned most of it in just todays meeting.

After waiting in my car for 45 min. No help at all from staff. I left ! Maybe there is a better way. This is awful to go thru and the way I felt going here didn’t help.

There’s better places. That actually help with funding, gas money, lodging, transportation and etc. they never let you speak directly with billing department. It’s frustrating. Like if said person isn’t qualified or doesn’t know the answers put me on the phone with someone who is qualified or knows the answers. You would think it’s simple and not rocket science. Look into Missouri Access. I loved that place!

I dont know what all these bad reviews are about. Seems like its a bunch of pro-lifers trying to dissuade people from coming here. But what do I know?Heres what I do know:I called to make an appointment for an abortion and they got me in within 2 weeks. They even offered financial assistance because Im currently low income which was so helpful during this time! I answered some questions and got approved right away.I had to get blood work done before my appointment and was told I could just walk in whenever. As soon as I pulled up, a kind worker was at my car, shielding me with an umbrella from the pro-life protestors. Although I wouldve preferred a platform as I cat walked inside that building. Those protestors dont want my sick, pregnant wrath. But for women who are nervous or scared about coming here, the workers will be right there with you. They are very friendly and non-judgemental.I was in and out in about 20 mins. It was really simple and everyone was kind. I havent gotten my abortion yet but I will update after my appointment.

Planned parenthood is a joke. You can schedule abortion at 5 weeks and won’t get one until the 2nd trimester. Don’t inform you of anything that you need, horrible scheduling process (got called off TWICE.) Am now nearing the second trimester and extremely scared. Ridiculous as this is so time sensitive. And even though it’s not your fault the appt gets called off, you will still be charged an extra $100 per two weeks you are forced to wait extra. Call center is rude. Go to Carafem in mt juliet instead. They can see you right away.

The operator is rude and lacks compassion. She told me appointments would open up and to call up Monday morning, but now it’s Monday morning and there still aren’t any appointments. This false information delayed my treatment.

Yeh this place is unprofessional. I should have paid more attention to these reviews. They’re all true! I called about walk in testing and was advised that I could come right in for it before 3 today..... I’m writing this review at 2:41pm and once I arrived they said “oh I’m sorry, we not taking walk through a today I forgot”Come on

Go to literally any other location if you can. Horrible.

This unfortunately is the kind of place you come to if you dont have any other choice or dont know any better. The wait time for scheduled appointments is excessive(many hours). Scheduling is extremely delayed. From the time that I called for an initial appointment till the appointment was made for my procedure was about a month. When you are dealing with time sensitive issues this is also excessive. The staff is over worked and understaffed.These are often sensitive issues being delt with in need of understanding, empathy and compassion. They cannot offer that because they are just going through their jobs with rote memory and routine . In my situation the office protocol for a procedure I had was not followed. I was called back after my departure . I was made to make an unscheduled return to rectify it because of their mistake on a different day. They are not prompt. They dont pay attention to detail ,so it makes you think. Will they be too busy and understaffed during my medical procedure? Will something get missed or overlooked putting my health at risk? I dont know. It makes you wonder.I wouldnt recommend ANYONE go there for care until these issues are rectified.

I advise everyone not to come here ! This place and the “doctors” here are sad

My appointment was in Knoxville, over 3 hours away from me. I planned accordingly, there was an accident on the way. I called to let them know I was going to be late, when I arrived I was told my doctor didn’t know they were on call so they had to reschedule my appointment. I don’t understand why they didn’t call me prior to me arriving, I don’t understand why they did not reschedule my appointment when I first called to let them know I would be late. Wasted gas & my time. Terrible/ unacceptable

I had the speediest, kindest care I have ever received here. It was so easy and they cover so many different types of insurance! Everyone I interacted with was super nice and direct with me. They answered all of my questions. I went to get an IUD, and it was super quick and easy. I felt safe and cared for in a place of no judgment. I would recommend this facility to anyone seeking affordable health care and excellent service.

I needed to get the strings checked on my IUD and I needed to get my annual exam. I moved here somewhat recently and dont have a GP. My friends here all complain often about how hard it is to get appointments for female wellness in this city.I made my appointment online, I never had to talk to anyone on the phone. I was able to make an appointment for just a week out. They sent me several email reminders so I wouldnt forget and I was able to print out my forms and fill them out at home ahead of time so I didnt have to spend time filling them out there.I arrived really early and was worried that I would end up having to wait forever. To my surprise, I was called back early and everything was honestly super expedient.I dont like going to the doctor and Dr. Erin was super nice and made me feel very at ease. She talked me through everything and was super friendly. It honestly was about as comfortable as I could feel with someone feeling around in my girly parts.Because of my family medical history I was referred to a specialist in case I wanted to talk to someone about screening for conditions that run in my family.Everything was super quick and informative, while still taking time to make me feel comfortable.I would go back for sure.

I visited this location as a walk in. As I was waiting two hours, I checked in to see what my actual wait time was (noticing other walk ins after me were getting service). The nice lady at the front desk checked her system and she said that I was next! I was very excited since I was waiting so long, but unfortunately other walk ins and people were still getting service before me. I checked in with the guy at the front desk and he called the nurses in the back to get a time. On the phone they told him they were seeing the appointments before me and he told me there were 5 people ahead of me. I was shocked because I was just told I was next by the lady at the front 30 MINUTES PRIOR. So I asked him “what is an estimated wait time??” and he said “I don’t know” after overhearing him tell people that came in after me (as a walk in) an hour wait... At this point I was fed up and had been waiting for going on three hours and left. He didn’t show any sadness or apologize for the misinformation. VERY POOR EXPERIENCE ALL I WANTED WAS AN STD SCREENING to stay in the know of my sexual health.

I just went in today to get tested and was really impressed with the whole facility. It was clean and everyone was polite and made great efforts to ensure confidentiality even in the check in process. There was someone at the door to greet people and to keep patients from being intimidated by the protesters outside. The nurse who drew my blood (in one try, which is AMAZING for my veins) was so sweet, funny and friendly. The doctor explained the benefits of the different tests and made sure I was getting all the tests necessary for my circumstances. Its a wonderful organization and fantastic facility.

These folks are amazing!!! My daughter is just experiencing all of the joys of growing up and its not so joyful.They treated her like a human being and respected her opinion and had a conversation with her. They didnt talk at her or dumb down the conversation. (My daughter is probably the first 12 year old theyve had that knows what her body parts are and what they do and isnt scared or ashamed to talk about it, either.)I love PP and what they do for people. If they werent here, there are SO many more young ladies that would end up dying from HIV or having unwanted babies or whatever because thats just not something you talk about in polite company.If you dont like Planned Parenthood, make them unnecessary! Educate yourselves and your children. Stop this abstinence only nonsense. There is a girl at my sons high school (a FRESHMAN) with two kids because she had NO idea how things worked or how to prevent it.Until then, I will continue to be grateful to and for them and I will take my daughter there ANY TIME!!!!

Everyone is really sweet and helpful. The one thing I would say was when I went in for an abortion I had been talking to the doctor and answering questions-clearly I was okay and not drugged up. The doctor then asked for my name, my birthday, and then why I was there. I know why I was there. I was there to get an abortion. It’s already traumatizing. I’m not proud or happy to have done it. I feel like asking that was unnecessary. I was clearly fine.

Amazing staff!! I have never felt so comfortable talking on the phone to anyone in the medical field before. I was treated wonderfully and somewhat quickly. I was getting the nexplanon implant put in and the whole thing only took maybe 15-20 minutes. They got me into my appointment a little late and the wait time for calls could use a little work, but a little waiting is 200% worth it for the wonderful staff and the affordable care.

All of my experiences with PP in Nashville are all amazing. The doctors, nurses, and staff are all very kind and thoughtful. This place saved my life. They offer many services and are very accommodating.

If you need immediate help, dont call here. First off, I have called 4 times so far and have never spent less than 15 minutes on hold. Second, I had blood work done on Friday. They told me to call back Saturday afternoon for the results. No results. They told me to call back on Tuesday because Monday was a holiday. After spending 27 minutes on hold, I was told to call back on Wednesday because they still didnt have my results. By the time I get the results, I will have waited almost 5 days to get them-- IF they have the results on Wednesday. Its not like I didnt pay for these services. If it were free I might be ok but since I paid for a service (and not discounted)-- I expect results! Its not any cheaper than going to a regular doctor-- dont have insurance and since Im paying out of pocket at Planned Parenthood--a place dedicated to womens health--I assumed it would be cheaper than the regular doctor. Its not cheaper and it takes 3 times as long to get results--not even including how long it takes to get someone on the phone! When you actually make it into the clinic, you will stand at the window for several minutes before one of them will tear their eyes away from the computer and acknowledge you. I personally went during a time when there was absolutely NO ONE in the waiting room so its not like they were busy. I will never return.

Great place for womens health. IHave been here a handful of times over the last few years. They are always kind, caring and considerate.They would NEVER make someone abort if the person didnt want too. The below comment regarding them urging her to abort her clump of cells is probably from a small minded religious psycho.They love to leave comments on these public forums to further their own religious agenda.I trust Planned Parenthood 100%.They care about the patient and work hard to accomadate ones needs.

It was honestly one of the best experiences I’ve ever had. These women made me feel strong, safe, and were so empowering. I felt so at home here, and this was honestly the first time I’ve been taken seriously. I will come back here in the future for healthcare, no doubt about it. I loved this place, and everyone in it. They took such great care of me, and made me feel comfortable. I trust them 100% with all of my future healthcare. All the women here supported me and my decision, and treated me like a real woman. I’m forever thankful for the services I was provided, and the sweet women that work here. ❤️

They cancelled my appointment ive been waiting 3 weeks for, then told me the soonest appointment would be over a month from now

I feel like after your 1st visit they should offer some kind of discount . My second visit was more than the 1st visit . I feel like I didnt Receive as much care as before.The nurses are friendly.,but the receptionist can use a little attitude adjustments and The clinic could Work on their wait time .

My experience here is always pleasant. The staff is always so nice & accommodating. I really feel like the women & men who work here are really here for me. I never have a bad experience. :-)

The staff was wonderful I felt comfortable with them and they help me with everything. They were able to see me in a weekend, I would definitely recommend them to a friends and family members.

These people are very unprofessional will steal your money an postponed all your appointments. Seek help somewhere else

The employees here are very friendly and professional. It truely feels like a safe space. This facility offers a wide range of services, such as birth control, general health care, HIV services, exams, cancer screenings, Testing, etc.

I called just to get info on what I needed to bring IF I was able to get an appointment regarding HRT and they made it very easy to make an appointment right away. It sounded too good to be true.I was blown away by how friendly and helpful the entire staff was at my first appointment. The doctors and nurses were personable, friendly and very accomodating. I felt very comfortable there. They called me back a few minutes after my appointment time. The cost was more than they told me over the phone. But not by much. I dont have insurance and it was still reasonable. It still seems too good to be true. Thank you so much for treating everyone with courtesy, respect and professionalism. I wish ANY other hospital, clinic, doctors office was half this good. Thank you, again. ❤

Theyve been stellar in supporting all of my needs. As a woman, protecting my health includes pap smears and birth control and other services that I cant afford outside of clinics. Theyvekept my medical history and interests in mind. I dont know what I would do without this service.

One of the lady operators was very rude, before I even scheduled an appointment. She acted as if she didn’t want to be there, so I didn’t even feel comfortable scheduling my appointment at this location, so I ended the call.

A bunch of great caring doctors, nurses, and employees. Very helpful and comforting place.

Kind and knowledgeable staff. Great woman care for those of us hurt by our state refusal to expand Medicaid and its rejection the Affordable Healthcare Act.

Drove there to get my Paraguard IUD placed. My friends went with me as one was getting the Skyla too. EVERYONE was nice and caring. Friendly faces outside of the door to walk you to the facility because of the ridiculous protestors. The nurse was really nice, but the doctor was amazing! She was hilarious and completely honest and real about all of the available options. She spent hours counseling me and my friend over EVERYTHING (coming in and out of the room) and gave us info on her own personal experiences. She was super professional when we were big babies for the insertion. This is the first OBGYN that I feel like has listened to me and cared about my experience this much. We drove 3 hours on a Saturday and it was worth every minute of the drive.

I am very upset about the wait I made my appointment over a month ago and was 15 minutes early and the doctor was late. The office staff has been very rude and Ive asked to reschedule 3 times because I have a busy life and I dont have time to sell with people that cant get me in at 9:30 Its been an hour dont waste your time coming here. If this wasnt necessary I wouldnt still be here.

Professional, courteous, experts. Helped diagnosis my endometriosis after I have been to so many other doctors with the same complaints.

Kindest group of employees of any medical facility Ive ever been to.

Amazing staff, really great with pronouns too

Best experience Ive had in a clinic. thank you Planned Parenthood - Nashville for your dedication to your patients.

Theyve been providing birth control to my sister for hormonal issues for years, and they taught at my sexual education class in high school! thanks PP!!

Thanks for yet another fabulous abortion!

The doctors and nurses and stuff are so kind

Very patient n respectful

Waited for 4 hours!!!!!!