I have had 3 procedures at this facility, all eye surgeries done while awake with a little sedation. The first 2 experiences were outstanding - attentive and caring staff, beautiful clean facilities, and excellent anesthesia experience. My recent procedure was the same, EXCEPT for anesthesia. This procedure was miserably uncomfortable, leaving me with nightmares for a few months afterward. I will avoid returning there again out of fear I could have the same nurse anesthetist. I am a physician and do not think I had unreasonable expectations.Since posting this I have received follow-up from the center & would feel comfortable returning, as they have shown they will listen to my concerns & hopefully adjust my care accordingly.

Excellent and courteous reception and check in. Comfortable waiting area. Cataract surgery by Dr. Lacayo with no problems. Excellent nurses and doctors in attendance. I would recommend this doctor and surgery center to anyone who wants the best!

I visited the medical arts blog for a routine yearly test. The second floor registration area was awful. Not only was I an hour early--which is completely on me--but after my registration time came... & went... still no help in sight. At one point, there were three clerks helping the same clerk, whom was stuck on a computer trying to register a patient. I was buzzed 20 minutes after my scheduled registration time, which I do not consider a long time to wait. However, before being buzzed, I had gone to look for a supervisor because the nonchalant behaviors of these clerks--with a full waiting room--was indeed the most irritating & disturbing part. As Im speaking to the supervisor, a young short-stature woman with glasses walks over to me & interjects herself into my conversation with the supervisor. She was incredibly unprofessional, uneducated and ignorant. It was disturbing. These are the people at Baptist hospital partially responsible for wellbeing--and our health information. While I was there, I analyzed several behaviors by these employees that were embarrssing--at best, including speaking about my complaint to another coworker by a copy machine while I sat waiting for her nearby. In short, I was there 2.5 hours--from the time of my appointment--for a routine mammogram.My advice: try not to visit the 2nd floor of the medical arts building at Baptist North Kendall Drive. Its a nightmare... & how can we trust our health to a nightmare? We cannot.

Good attention

Excellent treatment, excellent attention and care for patients. The staff, generally very professional. The waiting time is acceptable.

PERFECT CARE SINCE THE RECEPTION, THE NURSES ALL IN SPANISH AS IN ENGLISH, ANESTHESIOLOGIST, ASSISTANTS IN THE OPERATION ROOM AND NOT TO SPEAK ABOUT DOCTOR VILLOCHET.RECOMMENDABLE 100%

Excellent care, excellent staff.