WOWI used to go here for my papers and now they changed. They do not even want to give me prices no wonder the good lawers/ attorney AND paralegals left the company. Do not go here,go to CIMA

Hello.I’m writing this email in regards to my experience contacting Casa this morning.I called Casa at 10:30am, a lady answered the call.The conversation started off by me letting her know that I had previously spoken to Casa representative and was given the citizenship application form to fill out and had all my questions answered (for which I was charged a consultation fee) -I had all my questions answered in a very respectful way, I had no issue with the fee.To my understanding it’s essential that all information provided is accurate, in order to be a 100% sure I called to ask and find out if I could pay to have a certified background check done... it was a simple question and this lady’s attitude was very uncalled for.Not only the lady answering the phone was extremely rude, but after telling me they can’t provide me with a background check she simply went ahead and clicked on me.Mind you, throughout the call I asked a total of 4 times for the email to send my application to.. she failed to give me the email Everytime by continuing to rudely tell me how I’m running out of time and repeating that it won’t be *their* fault.Not once did I say it would be their fault. As a matter of fact, when she started saying so I assured her that I was aware that I’m tight on time and if I don’t make it before the price goes up it’s ok, but it was worth a try.She just clicked on me.I called back right after, nothing.. (I called 14 times and left a few voicemails with a call back number) it’s almost noon and I’m still waiting.I asked my mother to call since she recommended this place to me. She immediately got an answer, same lady same attitude. At this point I believe my calls are purposely not being answered. Both my parents went through Casa for their citizenship never having this type of issue. My mother was shocked at the treatment she received today.This experience makes me feel like Casa isn’t a reliable place for such an important matter.My family will no longer recommend anyone to Casa and I will make sure my sister and family friend don’t continue the process with Casa as well.The lady who rudely told my mother she never charged me, here’s the proof that she did.She never mentioned I’d be charged, and I never approved the transaction.Which although she attempted to charge, she charged someone else’s card.-i asked the lady for her name to which she responded in a very loud and unprofessional tone: “No se lo voy a dar!!!!!!”All information stated above can be confirmed through your recorded lines.It’s a shame to have had SUCH bad experience with Casa after such a long time.

Please look elsewhere.Without having done anything but just gathering documents and against what their own contract states, they did not return the initial cost of the process. They were irresponsible and let the case stagnant to the point that it was too late. They did charge my debit card days prior to informing me that the time frame had passed. This is theft anywhere. Id love to see a reply from the owner to this post so I can back mine up with concrete proof detailing what I am saying.

So do you guys not even know what forms you’re supposed to help me with? I paid $35 for someone to tell me they can’t answer any of my questions including what forms they would complete for me. Lost money for no reason. 0/10 wouldn’t go again.

I wrote several emails looking for information, and they never responded.The receptionist is very rude and didn’t provide any helpful information.The web site has old content and old location. I drove to the address that it indicates, and They were moving without any notification even in the entrance door to their office.Very bad experience.

I am so, so, so, so angry. My wife is changing her status because of our marriage and I have already worked on the documents and I just wanted a professional to review them to make sure that the packets are complete. I called CASA and the receptionist told me that there would be a 35 dollar fee for a consultation.We drove an hour west to get there and we sat in the lobby 20 minutes after our scheduled meeting and a guy comes out and takes us to a room. I tell him what we told the receptionist and he says that they dont do document reviews and I have to buy service for applying the documents for $700! He said that the person over the phone must not have understood English. SHE SPOKE PERFECTLY FINE ENGLISH AND MY WIFE WHO IS VENEZUELAN WAS RIGHT WITH ME WHEN I CALLED. IF SHE WOULD HAVE TOLD ME SHE NEEDED TO SPEAK TO SOMEONE IN SPANISH. I dont like the guy we saw and I wish I could remember his name so I could write it hereI have a complete packet and were ready to sign the check to USCIS and were both so upset that we thought we would get some help. Were both so disappointed. I blame CASA for getting our hopes up that we could finish this process without spending almost a thousand dollars on top of the USCIS fees.

They are very helpful, Carolina is the best, they prepared me very well for my situation.

The Quickbook classes, digital marketing, Wordpress, Excel and Citizenship classes are comphensive and very informative. These courses offered by CASA are the best I have ever experienced by far.

Great information at affordable price, definitely will be coming back.

Visit the posting at the end of the individual or entity to which it is a good time to get the chance to look at the end of the individual or entity to which it is a good time to get the chance to look at the end of the individual or entity to which it is a good time to get the chance to look at the end of the individual or entity to which it is addressed and may contain confidential information intended only for the use of the individual you are not the intended recipient you are not the intended recipient you are not the intended recipient you are not the intended recipient you are not the intended recipient you are not the intended recipient you are

I teach there how to be ready for the U.S. Citizenship Test

Excelent service

Great training on budgeting!!

Valuable Information.

Love this place an the people

In my opinion CASA is one of the few organizations that really helps the Hispanic community in Miami. They focus a lot on education programs, which are the pillar to create leading citizens in all aspects. Keep coming friends of CASA with the excellence that you always show!

This place in my opinion and experience is designed to take your money at all costs, not to mention the bad treatment and lack of education that some have there, just to arrive to give you an orientation that does not last two minutes they charge you 35 dollars and With everything and that they just want to take care of you, almost that they take you out of the office to take care of other people and do the same to you, I think, you have to be well advised because if you fail to capture all the information you need you will have to return and pay another 35 dollars Because that is your goal to pay more and more, just to fill out the citizenship application they charge you $ 400 is something a little out of what would be fair, it is almost the same what you have to pay Immigration because it makes you a citizen. Valla wanted to be polite but I can not with so much, they are faces of tables and they know well what I am talking about, but hey Knowles is power, they have the power and if they know how to take advantage of it

I love the service that this entity has, they have many services and workshops that help us expand our business, and our knowledge to apply them in other areas. Thank you very much excellent!

Please be place is a fraud, rob people without the bad treatment they give to victims of domestic violence. And offices and psychologists do not want to recommend this company.I had a case with them since 2016 and today days left for my deportation and never deigned to enviarmen an email or a call to put on so much about my deportation and so acted with time.Whenever information needed to have my case, I had to go straight to immigration and there I was aware that notify you of this company CASA and they never communicate with me. I ask you please make sure women before going to this place. It has a very bad reputation among his own colleagues. I gave up on them because my case was not wearing an immigration attorney if not a paralegal who knew nothing of cases. I am not the first victim of them.

I recommend CASA for their careful attention to those who need help to pass the American Citizenship exam.

Very good, very educational home buying workshop .... I recommend it to all people interested in buying houses ... thanks CASA for the opportunity ..

Chevere the course. Very interesting. They should do moreFollowed.

Very interesting the savings and budget workshop, it hurts that time does not yield much, highly recommended. Thanks for sharing this kind of stuff.

For me it was very good, professional and instructive. Thank you. Professor Frank.

Excellent course today is the first in webinar, of the most didactic. House provides knowledge in different fields.

Very good service, with excellent guidance and offer great classes.

The webinar with 305 digital media dictated by Oscar Gomez Jr, was excellent. He helped us create a very simple and facial web page to do. Thank you

The course is very interesting.I recommend it.

A great opportunity for all Latinos to learn, improve or upgrade in areas that are extremely important for growth in this wonderful country.Many thanks to Marcelina Santiago, Giouana Gilliotti and Carolina Freedman

Excellent courses, thanks for the Google business course. Very interesting.

Todays workshop is very special, all representatives of Casa and their guests are extremely professional and kind. Great experience.

Is a gotcha.

A unique Experience and a Blessing all you can learn here!Super Recommended

Excellent place and Professor Frank Gaitan very professional to give classes!

The class to buy credit is very good Mrs. Giovanna gilliotti from financial her class was very good in general all excellent

Thanks are excellent they helped us to understand each one the realtor, Mrs. Juliana and in the credit Mrs. Giovanna gilliotti give us the hope to see our dreams my house, we must have patience and to the right things with this class .....Today, February 23, on sale by AMAZONThe process Carlos Gómez excellent presentation very good explanations and help in each questions thanks

I love the idea of ​​doing the event online because I have access from where I was at that moment, in addition to very informative just what I needed to do my business advertising

Excellent organization, many courses of interest. recommended for the community

Super good classes, super recommended. Amazon Sellers Workshop

Excellent information about the Amazon course.I recommend it.

Excellent resource Giovanna GilliottiHousing Purchase Workshop

I am grateful for the excellent service that Casa provides to the community, especially Carolina who teaches the best Marketing and Social Media courses, giving us many ticks that serve as a crucial Tool for those of us who are starting our Business.

Excellent help for the Hispanic community, todays topic is a great help.

Very good classes I recommend it very well explained by the teacher follow these classes are very good

TERRIBLEEE !! They provide HUGE customer service. I went like 3 times and each time I paid a consultation .. the last time I went it was because I had had a consultation with the paralegal Liset and she told me to go no more when I am ready to start my procedure so I did that and she refused attend me because he wanted me to pay him the consultation again! I was ready with the documents and money to start the process and she denied me the service because she wanted $ 25 more for what ?! If I did not need consultation! Worst of all, he couldnt even tell me to my face! She was in my office next to my reception desk and just sent the receptionist to tell me that. That day I came out of there broken by indignation and lack of consideration. Nothing professional !! So it was better that it was not there because they have to be for their procedures. Do not go to this place, they are not helpful!

Terrible place to fill out your documents, the customer service is terrible, the secretariat is very rude to receive clients with disagreements and in my particular case the paralegal (Niurca) who attended me, her attitude was terrible, one goes looking for help because one She does not know how to do this and ends up all scolded and yelled at by the staff, the lady has a very bad character and after I delayed my processing of my documents for lack of evidence that SHE should have warned me because SHE is the professional He is not responsible for what follows in the process, he told me that what I was going to send next to USCIS I was not sure if they would receive it, so I paid 700 dollars to help me in my process and I received terrible attention, I lost my money and I had to continue my documentation on my own, TERRIBLE AND AWFUL PLACE I DO NOT RECOMMEND IT !!!!

Spectacular Email Marketing Workshop, to create templates with advertising to send to the emails of potential clients and generate value to the human being thanks to Professor Carolina Freedman, Blessings.

Very good, the courses they offer are very interesting. They are very professional and open to collaborate.

I recommend it

The home buying workshop is very interesting, it is worth the support to attend

25 dollars for a consultation without knowing if you are going to hire them? Nahhhh

Excellent I liked a lot we hope another course

Carolina very clear in the content of the email marketing workshop

Mr.s attention that supposedly helps in the documents provides a very poor service because he is very rude and aggressive he treats you with very bad temper and is a daring ...

Excellent course.

Excellent Seminar! I recommend it a lot

Always helping the community with services and courses for personal improvement.

Worst

Excellent exposure!

Very educational and professional all

Excellent services and educational workshops ...

Excellent professionals

The best staff of all!

No soy de hacer reviews en ningún lado pero esta institución se lo merece. No recomiendo este lugar a nadie que esté en un proceso de inmigración, después que pague han durado 1 año para hacer un affidavit, lo hicieron mal y ahora no lo quieren arreglar. Ya no responden mis llamadas ni mensajes. Tienen el peor costumer service, las pocas veces que hablé con la recepcionista siempre responde con mal genio. Lo barato sale caro!!! El peor lugar para hacer su proceso inmigratorio. Jugando con el dinero y el tiempo de la gente. No se merecen ni 1 estrella