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Astute Vision Care Kendall Dr Thomas Optical Eye Care
14784 N Kendall Dr, Miami, FL 33196, United States
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Ro
Review №1

The staff is friendly and accommodating. Theoffice is very clean and had a good atmosphere. Dr. Thomas was very friendly and a great listener. They are good explaining every step from the billing down to the exam and what will happen. It was a very pleasant experience!

Sa
Review №2

I’ve been a client of both Dr. Richard Thomas and Dr. Charmaine Thomas since 2007 and have always received excellent professional help from them both as well as Rachel their office manager! I would highly recommend Astute Vision Care to my family and friends! I don’t live near their office but I have always been happy to travel to see them! That’s how much they both have meant to me all these years! I’m very grateful to them and their staff!

Na
Review №3

Very great staff! Everyone was polite and welcoming the doctor is super cool and they get you in and out. Definitely enjoyed my experience 10/10

Gi
Review №4

It was my first time there. Read reviews for many eye doctors on my insurance network, and I chose Astute as they had the best reviews and I can definitely see why! Dr Thomas was fantastic, she took great care of me. She professionally told me how my eyes were, and kept conversation well making me feel comfortable. Her assistants and the receptionist were very friendly. All in all a great experience and I’d definitely recommend them to anyone needing an eye doctor!

Ma
Review №5

Great service and friendly staff! My experience was lovely, quick, and easy to get through. I only go here whenever I need an appointment and I wouldn’t even consider changing places.

sa
Review №6

Literally love the service at Astute Vision Care. I live in NYC and make sure to get checked whenever I fly to Miami. I refuse to see any other eye doctor anywhere else. They are always super accommodating to my tight schedule and Gabriel makes sure to get me a great appt slot. They are caring, attentive, professional and informative. I am eternally grateful to them... They are truly a blessing!!

Bo
Review №7

I was a first-time visitor to Dr. Thomas office. Doctor gave me a thorough exam and made excellent recommendations. Today I picked up my glasses. My eyes, for a change, felt great with the new lenses and the new frames. All the folks at the office are efficient, friendly, and easy to work with. Safety protocols are in place. The new glasses were available when promised.

Ri
Review №8

I’m so happy with the service I receive at this place. It’s so hard to know whether you are getting ripped off for any kind of medical service but these guys are so thorough it’s unbelievable. They check EVERYTHING and so you feel that they are really covering all the bases. And they are also very nice with it. Highly recommend them.

Lu
Review №9

Friendly & professional staff, thorough examination, explained my options properly.Glad I found them.

Er
Review №10

This is my first time coming here, although my husband is also a client. I have never needed glasses previously, so I was a bit uneasy about getting my eyes checked but all of that has changed. The doctor and staff is wonderful! Very personable and they make you feel right at home. They answered all my questions and I will definitely go back and recommend any family or friends. (Prices are also fair since I do not currently have vision insurance)

Ly
Review №11

My mother was super satisfied with the services she received. Thank you! ☺️

La
Review №12

This office and staff was amazing. The doctors were detailed and so helpful. Process of the eye exam was quick and easy. I would highly recommend the variety of glasses was great a lot of style and color and affordable! Thank you so much

Mi
Review №13

Very good service and kind, sociable people. Always informed, educated, and reliable doctors. Highly recommend.

Me
Review №14

I have been going here for 5+ years and it’s always such a pleasure getting my eye exam. The staff is extremely welcoming and attentive. The best ophthalmologist experience I’ve ever had!

Da
Review №15

The worst place. very bad customer service, unprofessional and no control of customer files. Ive been wearing glasses since I was 10 years old and Ive never been in such an unprofessional place. Ive been waiting for a copy of my prescription for over a month! I waited 3 weeks for my one year supply of contact lenses which apparently got wrong and I did not get an answer about what to do with the lenses. COMPLETELY NOT RECOMMENDED !!!! do yourself a favor .... look for another eye care!!

Va
Review №16

Dr. Charmaine Thomas and her staff were all wonderful! The sweetest team ever and the service was impeccable, this was my first visit and I’m certainly look forward to my future visits. Very clean and nicely organized office aswell.

Ni
Review №17

Amazing service! I’ve been coming to Astute Vision for the past couple of years and wouldn’t change it for any other place. Dr. Charmaine Thomas has made the business safe for clients by scheduling accordingly so you don’t have to worry about finding the office packed. The frames are awesome! You will find very nice brands.

Ai
Review №18

Today was my first visit to this office, and I was extremely impressed with the amazing service provided by both the front office staff and the doctors. The ladies in the front were friendly and pleasant. They made conversation and even helped me pick out a beautiful pair of eyeglasses, giving me honest and helpful feedback as I tried on each pair. I had the pleasure of being examined by Dr. Thomas who conducted a thorough examination while engaging in a pleasant conversation. Her and her husband were kind and made my visit an enjoyable one. I am pleased to say I found my new Favorite eye doctors, and look forward to my yearly checkups with them.

Ma
Review №19

Doctor Charmaine Thomas and the staff are very friendly and efficient!

Ha
Review №20

I have been coming here for almost 4 years and it’s always a great pleasure to be seen by Dr Thomas. Excellent service.

St
Review №21

I was very much pleased with the overall service and attention given to me as a customer. Dr Charmaine Thomas was excellent and very much concerned on my ongoing health and my eyes. The ladies up front were very much polite and professional and they also have a great selection and prices of eyeglasses. I would definitely recommend anyone coming here and they will be attended professionally and they do alot of Covid 19 protection and cleaning as well.👍

Ti
Review №22

Dr. Thomas is both brilliant and extremely caring. I have been visiting her office for three years now, and it is always a delightful experience. She takes her time in answering your questions and explains things in a way that everyday folks like you and I can understand.Special shout-out to the team, who is consistently friendly, warm, and welcoming!

Da
Review №23

I have been to different eye doctors before but after I found this place I have been coming here for the last three years in a row. Everyone is so loving and kind and they really care about the patients and are always very attentive to give excellent customer service. I highly recommend this place.

So
Review №24

Super nice doctor!..and staff too!.. I dont have insurance, I thought it would be more expensive!. I recommend this clinic!..

Ru
Review №25

My first time, I love the doctors and the friendly service, thank you

Ju
Review №26

I had a great experience in my first visit to Dr Thomas, the staff is knowledgeable and cordial, good prices too ! Will definitely come back

Ha
Review №27

Extremely professional team. They are taking all of the necessary steps to protect clients and themselves during the pandemic. No issues with the exam and services provided. I have been going to this facility for many years and have referred a couple of family members. I do wish they had a larger selection of frames for men but overall excellent staff and service.

Na
Review №28

Great customer service ! Got exactly what I needed !! =) highly recommend !

Ai
Review №29

Have been coming here for a few years and never disappointed. Dr is awesome and during COVID feel completely safe with all the precautions they have placed. Recommend 100%

Y
Review №30

It was my first time visiting Astute Vision Care and all I can say is nothing but good things from this place. They were all very welcoming, polite and professional. From the beginning to the end of my visit, I was treated kindly by all and had a very pleasant experience. They are opened on Saturdays, which is a big plus for me, since I work weekdays until 5pm. So I think I have found my go-to place for my eye care needs.Two thumbs up! 👍👍🙂

Ca
Review №31

Awfull customer service! I’ve been waiting for my glasses for over 2 months and every time I Call they Just put me on hold and after a few minutes they just disconnect. Not recommended at all !!

Ma
Review №32

Specialist - okCustomer service - the rudest you could ever get. Specially RAQUEL at the front desk. It looks just like she doesn’t like her job.

Ni
Review №33

I guess as we get older things start to deteriorate. Well, I refuse to think that way until your body starts to tell you different. My eyes are not the same as they were 20 years ago. I asked my wife to set up an appointment with the eye doctor she went to last year. My wife called and set it up with Dr. Thomas for today at 1pm. I went and was greeted as soon as I entered the door. The front desk took my information and in less than 5 minutes I was called by Dr.Thomas. First, I must say, he is very personable, friendly, professional, and easy to talk too. I love doctors that make you feel at ease while performing their examination. He explained to me everything I needed and the next step was to find the perfect frames for my new glass prescription. I was assisted by the staff in front in picking the best frames. Thank you Astute Vision Care for your great service.

Ga
Review №34

Everyone is very friendly and the doctor was clear and it was a really nice experience to take my eye exam here! 5/5 would go again!

Pa
Review №35

Great customer service, Covid guidelines followed, always satisfied with the service provided by the whole team. Friendly and professional

Ob
Review №36

Excellent service and nice place. The Dr. is great and the staff very attentive.

Sa
Review №37

Very professional and caring staff members. Love Dr Thomas actitud. Always in good mood! I don’t have eye insurance, this office has competitive prices.

Ra
Review №38

I remember accidentally stumbling upon this place and decided to try it out and I was so glad that I did. Their customer service is excellent, the doctor is very nice and knows how to make you feel more comfortable. I would most definitely recommend this place.

sh
Review №39

Dr. Charmaine Thomas and her team was excellent. This was my first time bringing my mom,and they were great.She was very caring to her patient. I will highly recommend her and her staff.

Jo
Review №40

As always the staff is on point and ready to assist and provide quality service. Always friendly and courteous to all the patrons who come in. The staff takes great care in protecting the customers/patients during this COVID-19 pandemic. You are treated like family at Astute Vision Care. Thank you Doctors Charmaine and Richard Thomas and staff.

Le
Review №41

The staff was very welcoming and professional! They answered all of my questions and made sure to take measures to keep their patients save from COVID. Overall, I had a great experience here!

Ma
Review №42

Excellent care! Even though, I’ve moved away. I still return to Dr. Thomas for my exams and frames. Really made me feel comfortable and talk frankly about my care and my habits. Great advice and great service overall! (Plus good prices on frames.)

Ya
Review №43

Very friendly Dr and staff. My daughters and I have been going to get our glasses there for years and always leave satisfied with the attention. They always carry new anf stylish glasses.

Da
Review №44

I had a great experience at Dr. Thomas’s office. Everyone was very kind and friendly! The process was smooth and I felt very well taken care of. I will definitely be going back!

Le
Review №45

Dr. Thomas and the staff were very accommodating, professional, nice and friendly. What I also really like about their office is that they regulate covid screening before you come in unlike other clinics that I know. Everyone was wearing their masks, gloves and they’re sanitizing areas that people most frequently touch especially when examining their patient’s vision.Moreover, there’s a lot of options that you can choose when it comes to frames, from kids to adults and regular to branded frames. I recommend this place if you would like to have your yearly check-up or need to get your lens upgrade or contact lenses too.

Ch
Review №46

Dr Thomas was very professional and helpful. She made me feel so comfortable and helped me better my vision just in one visit. She was very caring and even got my old prescription from my old doctor. Thank you Dr. Thomas can’t wait for my new glasses! :)

KH
Review №47

Coming to Astute vision Care was such a pleasant experience. The wait time to see the Optometrist was minimal. The doctor performed the most thorough eye exam I’ve ever received; and he said he was “just doing what is normally required for a comprehensive eye exam”. I felt like it was a “concierge” type of office. I would highly recommend this office. The optical has a wide selection of frames and I received my glasses back in less than a week. Everyone was super friendly and attended to all my optical needs.

We
Review №48

This place is amazing! DR. Thomas is very knowledgeable, I have two completely different eyes making it very hard to get a prescription compatible for both eyes. She did exactly what I needed, also she’s very friendly herself. The staff is very attentive & friendly as well. I’ve gone to different places ever since I was in High School and this is by far the best place I’ve been to.

No
Review №49

Great service! Very friendly environment, highly recommended

In
Review №50

Dr. Thomas is very nice, knowledgeable and professional.She answered all my questions and went right to the point.Her staff follows her league..Definitely recommend them for your eye care needs.

Jo
Review №51

Dr. Thomas is very good! She takes time to understand your needs and make sure you’re seeing clearly in your glasses and contacts. The office staff is professional and kind. I have been going there for years now. I highly recommend Astute Vision Care.

Va
Review №52

Everyone at Astute was incredibly polite, kind and patient. You can tell that they truly care about the business and clients. I felt that I was a complicated case as I had to try on 3 different contacts before finding something suitable for my eyes. Even though I felt like I was taking up their time and using up resources, the doctor and staff reassured me that this was okay and not a waste of their time. They did everything to make me feel comfortable, happy and knowledgeable about the proper techniques for using my contacts. From beginning to end very kind and thoughtful. I’ve gone by twice to this location and each time has been a pleasant experience. I loved the fact that the staff is so helpful and willing to take the time to help you find exactly what you need. I was able to try on multiple frames, over 10, before finding my perfect fit. They are truly professionals.Covid-19: NotesUpon arrival they take your temperature and they spray isopropyl alcohol on your gloves/hands. They have several notices posted about social distancing guidelines. Before you sit for your exam, Dr. Thomas makes sure all surfaces are cleaned before each use. They’re really doing everything they can during these times to keep you safe.

Ye
Review №53

These are Doctors who really listen and take time to give you the best prescription available. And they are kind and generous, which seems more rare these days. I love going to this office so much that I drive 5 hrs each year for more than a decade to get the right prescription!

Mi
Review №54

I have been seeing Dr.Thomas for years, Dr.Thomas and her staff are the best in the business. I would recommend anyone that needs to see an eye doctor to book an appointment with her.

Da
Review №55

Have been coming here for years and absolutely love it! The doctor and staff are extremely friendly and I always have an amazing experience. Dr. Thomas is awesome and super amiable. I highly recommend Astitute Vision Care.

Ke
Review №56

Amazing doctor! Just went in today to have my eyes checked. Office is extremely clean, and Dr. Thomas is patient, and informative and does whatever she can to meet your needs. Highly recommend!!

Fr
Review №57

My wife and I had our first ever eye doctor appointment and were very happy with our experience at Astute Vision Care. The ladies in the reception area were very attentive, friendly and helpful. Doctor Thomas was very knowledgeable, thorough and informative and made us feel very comfortable. They are open on Saturdays which is great. Highly recommend this practice.

As
Review №58

I’ve been with Dr. Thomas for years and they always take great care of me. The office and staff are always inviting and they always have a great selection of trendy and affordable frames. I would definitely recommend them to anyone looking for a good eye doctor.

Ca
Review №59

I have come to Dr Thomas office for several years and will continue to return and recommend them to my friends. The exams are thorough and I have always felt confident and comfortable there. There is a great selection of frames and the prices are good.

Ol
Review №60

My wife and I visited Astute Vision Care in Kendall on 147 Ave as it was conveniently located in my area. We were most impressed by the warm welcome we received from the staff who were friendly and efficient and the morale was high, the attention was personal and the wait to see the Dr. was short. Thank you Astute Vision Care for your prompt caring and respecting our time.

Ca
Review №61

Dr. Thomas is very kind. She explains everything very clear to you. She saw my daughter for glasses and after a few weeks I came back for contact lenses exam. I really recommend her!

ce
Review №62

Very knowledgeable and answered all my questions thoroughly. Patient and kind. My 12 yr old also was seen here and was very well taken care of. i would definitely recommend Dr Thomas.

Pr
Review №63

Excellent service

Na
Review №64

This place is amazing!! The staff is extremely nice and helpful! The doctor is so sweet, knowledgeable and awesome! I highly recommended coming here! I have nothing negative to stay.

A
Review №65

Dr. Thomas was extremely welcoming and knowledgable. Sonia and the other lady were really nice too and straight to the point with everything. Glad we found something close to us that provided good service. Will recommend and be back next year.

Sa
Review №66

The best vision care near me. I wouldnt think of going anywhere else to get my contacts exam. The doctors and staff are incredibly what they do and make you feel comfortable. Would totally recommend to someone else.

Ro
Review №67

Awesome service! Dr. Thomas is thorough and takes the time to get to know the patient and their concerns. The staff is pleasant and lovely. There are a ton of frames to choose from. Overall a great experience.

ma
Review №68

They observe all the precautions for Covid-19, personal attention, variety of frames, reasonable prices. Very nice experience. Highly recommended.

Ri
Review №69

Richard and Charmaine are lovely people. I’ve been seeing both of them for about 25 years. They are extremely thorough, caring and very good fun. They run a very friendly business. I’d highly recommend them.

Sa
Review №70

This office has wonderful staff; they are very professional, attentive, and kind. The doctor is clearly very knowledgeable and experienced. I would highly recommend this establishment for your eye care.

Va
Review №71

The doctor was very friendly and patient. Overall I had a great experience with the doctor and office personnel, I would definitely recommend this optometrist.

Is
Review №72

Fabulous service - personal attention. Friendly but professional and didnt rush you in and out. I felt very cared for and nothing like the eyecare chains that I have visited in the past. Thank you. Will definitely go back and highly recommend the Doctors there.

Ga
Review №73

Dr. Thomas (both of them) are the absolute best! I have been going to them for more than 15 years. They are honest, kind and friendly. Do yourself a favor and switch to these doctors!

ty
Review №74

Dr.Charmaine Thomas is a excellent Dr.And such a kind person.and the staff is excellent too.

Jo
Review №75

I got my glasses here and the prescription was spot on. My vision is crystal clear now and everything is in perfect focus. They have a wide selection of frames too and I got a very nice frame for a good price. Very professional optometrists, patient, caring, committed to find your best prescription. Very pleasant, and helpful staff.

Ju
Review №76

I’ve been a patient for over 4 years now and all I can say is that I have never had such a great experience anywhere else. Everyone in the front is nice and helpful while Dr.Thomas answers any questions you might have. I do recommend Astute if you want actual people who care about your vision and treat you like family.

Em
Review №77

Dr. Thomas is excellent. This is a great office with a friendly staff. I highly recommend Dr. Thomas.

El
Review №78

Dr. Thomas is the best eye doc Ive had ever and the staff is friendly and extremely helpful! Plus they have an amazing selection of glasses and sun glasses. Highly recommended!!!

Ja
Review №79

This was one of the best eye check-ups i’ve had in a while. Aside from evaluating the issue and making it known to me clearly, they provide fast and smooth processing with choosing and ordering glasses.

Ma
Review №80

Been coming here for years...Staff is very knowledgeable and helpful... good assortment of glasses and prices as well...and the drs. are a delight to sit with and get your exam done...very amicable and pleasant atmosphere...

An
Review №81

The Doctors and staff are very caring. Excellent service.

Ke
Review №82

I’ve been seeing Drs. Thomas for over over 10 plus years . My experiences there have always been excellent. You cannot ask for a better team of eye care providers that this. I’m always amazed how the team continues to raise the bar in patient care and satisfaction. The staff is friendly and helpful; they always have a great selection of frames to choose from. Both of my parents are also patients of Drs. Thomas. They helped with diagnosing and continue to co-manage my father’s glaucoma. I highly recommend seeing these doctors.

Is
Review №83

The doctor really took her time to make sure to get the perfect measurements and her staff were extremely nice and supportive.

RC
Review №84

First time visiting the office .I had a great experience and the staff was attentive to all my needs.

Ad
Review №85

Great practice! Very attentive doctor who truly cares about patients. Highly recommend!

Ya
Review №86

Very great service! Would definitely recommend to anyone looking for eye care in Kendall.

Ta
Review №87

Dr. Thomas and the staff were awesome! Very professional and easy to talk to. Highly recommend!

Ro
Review №88

My family, wife, 2 kids & myself, have been going to Astute Visioncare for a number of years.This year, once again we went for our routine eye exams and to get new glasses and as usual, the doctors were professional and the efficient staff treated us like family. Theres always a wide selection of glasses frame styles and the staff expertly guides us through the selection process. Everyone of my family and friends to whom Ive recommended Astute Visioncare continue to utilize their services.

El
Review №89

Absolute amazing staff and Dr. was very happy with my experience at this office. Keep up the great work 👍🏽

Ma
Review №90

I had a great experience, I found the best eye Doctor in here and the staff is very friendly. I highly recommend this place.

Or
Review №91

I am very happy with the service the doctor and the girls on the front desk are very professional.

Vi
Review №92

I really enjoyed my experience with Dr. Thomas. She was very funny and her staff were extremely helpful.

Fe
Review №93

I’ve been coming to Astute Vision Care annually for the past 8 years. They are friendly, professional and very welcoming.

Em
Review №94

Dr Thomas is an extremely amazing doctor, super sweet and kind, really loved the experience and the kind staff, will definitely be returning here from now on! 10 ⭐️‘S!

El
Review №95

Excellent staff & doctor. Would highly recommend.

Fr
Review №96

I have gone to a couple of places for glasses (FourEyes, Pearlevision, Visionworks, and now Astute Vision) and so far I love this one the most. It’s kind of small yes but that means you get that one on one connection with the Optometrist Dr. Thomas and her assistants. I never felt rushed or pressured. I had a woman named Millie who helped choose a pair of glasses for me within my budget and insurance. She made time to handle my situation first before she jumped to another client. Honestly I had a great time and got some glasses. I finally found a vision shop that I can go to annually.

In
Review №97

I had a great experience at Astute Vision Care. The doctor and the staff were very friendly and helpful. Great selection of frames available.

Ke
Review №98

She is very efficient and knows what she is doing making it a quick and sweet experience.

Ga
Review №99

The staff is friendly and welcoming . The DR. Is super friendly and makes you feel at ease ! I had a great experience for my first eye exam experience 😊 A+

Lo
Review №100

Always consistent and measurements are precise. Great doctor and team.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:14784 N Kendall Dr, Miami, FL 33196, United States
  • Site:https://www.facebook.com/AstuteVisioncare
  • Phone:+1 305-383-3399
Categories
  • Eye care center
  • Optometrist
  • Optician
  • Sunglasses store
Working hours
  • Monday:10am–5:30pm
  • Tuesday:10am–5:30pm
  • Wednesday:10am–4pm
  • Thursday:Closed
  • Friday:10am–5:30pm
  • Saturday:10am–5:30pm
  • Sunday:10am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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