The automatic response is copied & pasted. Dont even bother doing that with me. You deserve negative stars because not only I have felt neglected to be seen or helped in any way. Once the desk lady figures out whats wrong with you, the waiting game starts. Myself & others noticed theres more security than nurses. With all those floors in the building, why are we sitting 3 ft apart instead of 6? You trying to have job security will only last until we all die of your lack of compassion. I had a person throwing up next to me, when all I needed was a treatment for asthma. He kept his mask hanging off 1 ear coughing & vomiting none of those security or staff told him to put it on. I gave up @ 2 hours waiting when I saw others take their leave or communicate with each other that theyd been there 6-7 hours!! Unforgivable.

Delivered my baby here via scheduled c-section. Entire experience was great. Felt completely involved, attended to, cared for, and comforted. Hospital and rooms were so clean. Nurses and doctors were friendly and attentive. After having my other two kids at Mercy Gilbert I was scared to go anywhere else, but my experience was fantastic here and I would highly recommend it. My OB Dr. Adamson with Steward Womens Health was great and I highly recommend him also. Complimentary celebration dinner for two of steak, shrimp, asparagus, potato, cheesecake, and sparkling cider was AMAZING as well!

I had a cardiac procedure done at Mountain Vista Medical Center by my cardiologist last week. Everyone was just wonderful! I cant say enough how amazing the nurses there are! I dread hospitals and procedures as much as anyone...if not more! 😁 I was taken amazing care of! Ever one that was a part of my care were the very best of the best and genuinely nice people! Im extremely medically complicated and they made everything wonderful! Many thanks to the nurses and staff on shift Oct 12, 2021 in the intervenional Cardiology department.

The best experience ever. Everyone was so friendly and professional. The hospital looks very new although it is about 15 years old. I would highly recommend without hesitation.

Only hospital with reasonable COVID precautions. Got tested before my hysterectomy and was able to leave same day. Marchand was perfect.

I recently delivered my surrogate baby here and it was by far the most amazing birthing experience I couldve asked for. The labor and delivery nurses were amazing. Krista, Amy, and Randall in particular. They made me feel so at ease given the situation. Amanda in postpartum was a wonderful nurse as well. She made me feel completely comfortable and was extremely helpful and relatable. By far, best birth Ive had. Thank you so much!

After, unfortunately 4 ER visits this year at 4 different hospitals, it is very clear that Mountain Vista Medical Center is hands down the only place anyone should be seen. I was taken back in 9 minutes and seen immediately. The nurses were SO attentive and caring. The doctor was compassionate, thorough and kept me informed. If you like long waits in a noisy waiting room, waiting for hours for blood work or tests and can’t get a nurse if you need something, go anywhere. If you want fast, competent, quiet, compassionate and thorough care, Mountain Vista is where you should go.

When I arrived at the medical center, the lady at admission was polite and welcoming. The man who completed my financial information was equally friendly and helpful. As I got ready for surgery, all the members of the medical team were comforting and professional. The nurses were great! The anesthesiologist; as well as the interns, took time to explain everything as they gathered information for my anesthesia and administered the nerve block. I couldnt have asked for a better team! They all deserve a 5 star rating.Post Op treatment was extremely disappointing and the reason for my 3 star rating. The nurse seemed more interested in getting me out of the hospital than for my well being following surgery. I wont reveal the areas she fell short in patient care. Lets just say I am not happy with how I was treated.Because of the excellent care that I received prior to surgery, I would definitely go here for any future surgery.

Tyler Williams is a wonderful doctor. Very thorough and professional. Our wait time was good and the staff were also very good.

Great experience! I went in nervous not knowing what to expect. I immediately was put at ease by the technician. The whole test was easy, quick, but still felt completely thorough. The technician was kind and professional. Explained everything prior to the test and as test was being done. I was given instruction on what to expect afterwards. The scheduling process was easy and quick as well.

I’ve had to deal with most of the valley hospitals over the years, either as a patient or having someone I love being cared for. Without a doubt, Mountain Vista has the best overall staff I’ve ever dealt with. I’ve had the option to choose between Mountain Vista and other facilities (2021 has been a rough year 😔) and I know I’ll be taken care of with professionalism and compassion at Mountain Vista, so it’s always an easy choice and I’ve never regretted it. Awesome place filled with even more awesome team members!

Convenience, extreme caring and professionalism at its best. From check in for surgery to discharge, I was impressed with how I felt like the most important person in the world. The planning around this medical center is amazing. Primary care Dr. And Ortho Dr. In an adjacent building connected to the hospital. Its a one stop shop, so to speak.I recommend this Medical Center with great enthusiasm!And a huge THANK YOU to all who were involved with my visit!!

I was admitted in the emergency fast quick staff was very personable kept me updated and informed with all that was going on with me. Overall my experience was great smooth and comfortable 👍🏻

Nursing care was outstanding, room was spotless. Doctors were there to answer my questions. All in all an extremely well run hospital.

If they had negative stars I would put a negative star but because you have to put some sort of a star I put one. I have been fighting this claim for over a year now I was told by my primary care physician to go into the hospital due to covid symptoms and because covid was so new at the time in March of 2020 that was my best option. I went to Mountain Vista Medical Center Mesa AZ as it was the nearest hospital to me. They isolated me in the covid area for a very long period of time, then putting me into an exam room, also for a very long time, 3 staff members entered all dressed in hazmat. They told me there was no testing available at that time as covid was so new and New York was receiving all of the tests or what have you at that time. The only way they would be able to test me would be with a chest x-ray to see if theres any signs of what they assumed was covid in the chest. So I agree to do that. They did not code it correctly they coded as entering the hospital with shortness of breath even though I had all the symptoms on the check of list. Coding only as chest x-ray due to shortness of breath, I am responsible for the bill. Under the Trump mandate that covid testing of any sort would be free of charge I contacted an attorney. They informed me that your insurance would have to pay 100% of any testing for COVID-19. If you didnt have insurance it was then free. Because they refused to recode the bill correctly, I have been sent to collections. My attorney has contact them, the insurance company has contacted them asking to have the bill recorded correctly as a covid testing procedure and they have refused. After following up with my primary care physician they had deemed me that I did have covid and escorted me out of their offices through the back door as not to contaminate the rest of their facility yet still the hospital will refuse to code correctly.

My treatment at Mountain Vista is always exceptional. The nursing staff is always pleasant and attentive and efficient, well educated and very sensitive. I love the cafeteria staff, they are pleasant and work very hard to give us good food and help us stay on our particular food requirements. The emergency room staff is exceptional and work fast to help with your emergencies, which mine was. I feel safe and well cared for.

I spent the day in the outpatient clinic getting a pacemaker. From the moment I walked in the door I was well taken care of. Each staff member I came into contact with was extremely helpful and kind. I thought due to a nursing shortage it would be chaotic and that I wouldn’t receive optimum care. I was wrong! I remember as I said goodbye to the last nurse who accompanied me to my car that I HAD to write a review to let others know of the exceptional customer service I received at Mountain Vista Medical Center Outpatient clinic.

Should not even get one star. After sitting in the waiting room in pain for over FOUR hours and freezing the whole time I had my son come and pick me up. No one seemed to be concerned when we left and went elsewhere. We were not the only ones that left . There were not that many there to be seen and one person came out from an examining room and said he had been in there almost another hour and never was seen. I dont ever plan to go there again.

This hospital is amazing they take very good care of you they are always asking if are okay. The staff is very generous and attentive with your medical care. This hospital has been the best i have even been even if its far from where i live i will go there definitel.

Friendliest hospital stay ever. As someone visiting the area, then having an emergency your hospital was a safe haven that treated me for four days. Great quality of care and compassion.

A lot of extra paperwork to fill out, the wait time was long. However the service that was provided was very good.

Had my third baby here with marchand and it is such a different experience at a private hospital like this. Becky is the best.

A few months ago I completely threw out my lower back, I felt ripping and tearing. It was horrible!!! My son was able to drive me here to the ER to be seen. The security guards at the entrance saw how hunched over I was and immediately grabbed a wheelchair for me so I didn’t have to walk the rest of the way. The wait wasn’t long, maybe 15-20 min until I was called back. The triage nurse, the nurse that took care of me to the PA that I saw were all quick and responsive - was such a smooth process! They all were very kind and showed concern. The care that was given to me by my nurse, Nurse Melissa (who is now in the education Dept full time) was absolutely amazing!!! She was prompt, she was empathetic, she addressed my severe pain quickly and educated me wonderfully! I am a nurse myself and currently work here at Mountain Vista and have never been to my own ER as a patient myself. I know good care and bad care when I see it. I can’t begin to express my appreciation to those in the ER that day that took care of me, especially my nurse! Thank you Melissa, you were amazing! Not only with my care but making sure my son was comfortable and taken care of as well while he waited. I highly recommend this ER, this hospital for anyone’s care!-Jill Tanner, RN

The nurses CNAs doctors i love you all my angel there was CNA Sabrina whatever you are paying her is not enough I have never been treated with such kindness and a big shout out to nurse Rashada beautiful soul and the nurse with the black ink on her arm who found the pillows to make my bed something I could sleep on and to Nurse Scott who just stayed and visited my last night and to the doctor who fist bumped me everyday and tell me I had this I send much love to you all

My second opinion here after Mayo Clinic really changed my mind and I decided to have the surgery at Mountain Vista. The bigest factor was that Marchand Institute does a fully integrated ERAS program with their surgery, whereas Mayo was just like youll talk to anesthesia day of surgery.

I totally recommend this place to get your surgeries or emergency room or anything, they have the best patient care of all the hospitals that I have been.. The stuff is so nice they totally make you feel comfortable.. today was my first surgery in my life. I could choose a better hospital; nurses everyone even the security, are amazing. My surgery was at 11 and I have to be at 9 it was perfect timing, they had me ready before 11, 🙏🏻👌🏻 They make you feel special they listen to you, they make sure you understand everything, they answered all of the questions, even if you repeat the same question 20 times, like I did. 😅🙈🥴 for me it’s far away but it is worth it...

This is a beautiful facility with caring and dedicated staff members. I recently had outpatient surgery here and it was an exceptional experience. I highly recommend them!

My wife had her surgery on her private parts here with marchand. she doesnt want to post because shes embarrassed, but hes a great surgeon and this is a really great hospital. they treat you like family.

I had knee surgery and that was all good. Two weeks later, I was in ER for bad abdominal pain. The triage nurse was condescending and the Dr. wrote my pain off after he found a UTI. I ended up back in a different ER 2 days later where they treated my pain and took care of the issue.

Went to the ER for a back strain/pain. Everyone was so kind and helpful. The ER staff does an excellent job. The CT Tech Lori was wonderful, professional, kind, all the time smiling and offering her concern. Thank you to Mountain Vista Medical Center for helping me.

Just gave birth about a week ago. The Anesthesiologist who gave me my epidural was great at answering my questions and reassuring me! He had so much energy and was very polite! The nurses who took care of me were amazing! This was my first baby and I feel like the nurses made it so much better. I only pushed for an hour because the nurse let my baby settle even further down. The food wasnt terrible and they have quite a bit of options! The postpartum team was very helpful too and let me get my rest. Im very happy with my stay! 🥰

Worst ER experience ever! Nursing staff rude and unfriendly! Nursing staff with no compassion! Horrible care. Brought by ambulance, but not seen by a doctor for 2 hours.ER doctor was knowledgeable. All this place cared about was only one family member with patient at a time. They had more security guards than hospital staff. Stay Away from this place.

Surprise medical bills!I had my baby back in October 2019. 24 hour labor waiting for any doctor available that would break my water. Not the worst but not the best labor and delivery. I was SO diligent about paying all my bills on time. I was on the phone MULTIPLE times with the hospital since they sent me duplicate bills in the beginning. Finally got everything squared away and -surprise- 1 1/2 years later I have another bill for $1544.00.I called and asked for an itemized receipt along with opening an investigation as to why it took this bill 1 1/2 years to get to me. They promised to open an investigation and send me the receipt. But they never did ANYTHING and instead sold my debt to a debt collection agency.**** Update*** July 1st, 2021I had a wonderful person named Patricia that helped me through my case. She was able to work everything out and kept in contact with me for over a week and a half. It took such a long time to eventually get this settled but it is finally done. Thank you to Patricia for helping me and for being such a strong advocate!

Couldnt get back into see the same doctor who saw me for a followup appointment. He cancelled appointment i had for family emergency. That I could understand but then they said it would take like 3 weeks to see him. What about continuity of care. Also doctor had ordered an ultrasound for me. There was no identifying information about where to go or call to schedule the ultrsound. So I called doctors office to ask about how to go about scheduling it. They said the place would call me. So my appointment the following week with a different doctor he asked if I got the ultrasound. I said NO- Nobody called me. Then they told me I had to go next door and schedule it. Stopped over there. Of course Friday and they close early. Stopped by the next week just to schedule for later. Couldnt they have given me agency name and phone number so I could just schedule and not make so many trips. Very frustrating whole thing.

Everything was nice nurses doctors where great. Ps the stuff you drink was better but give me a break you all should have something better. The drink is a joke. Thanks Carl

I found the staff and Doctors very helpful and caring. The reason for the 3-star rating is the slowness of everything that happens. The 8 hours I spent in emergency room seems very long for the test I had. The other sad thing is the restrooms are filthy, even patient rooms have dirty floors. The little man pulling the cleaning cart around needs training on how to actually clean a floor

It was a terrible experience. After four and a half hours I still was not cared for and I had to leave because I felt with a fever and stress and my body I was going to pass out.

All staff were very caring and professional from start of my surgery/Pre-op up till the day I left the hospital.Very much appreciated their care and professionalism

Quick diagnosis and thorough care was given. Everyone was caring and did a great job in helping me find out what was going on with my issues.Brad

This might be posting under my husbands account but I was the patient, Sherry. My visit was perfect. Carrie got me checked in and comfortable. I hardly waited before being taken back. Kara was friendy, caring and gentle! Both of these staff members are rock stars at what they do.

Worst experience ever. No follow through and RUDE nurse! Discharged and charged for things I never received, and never given test results. Wish I could give a ZERO star review.

All the staff here at this facility was professional and nice from the moment I got there till I was released,. Even my doctor and doctors that performed my surgery. Were awesome .I had a great experience. I would recommend the hospital to every one.

The nurses have been a Godsend. They are so nice and they are extremely helpful. They answer all my questions and have put my mind at ease during this trying time.I have a loved one in the ICU COVID Unit. You cannot visit inside the room but you can view your loved one through a window from the outside and the nurse will put them on the phone for you even if they cant speak the nurse will put you on the speaker so they can hear you.You must go to the EMERGENCY entrance and security will direct you to the correct window so youre not peaking into another patients room. Just make sure you tell them youre visiting the COVID unit in ICU and the room number the patient is in and they will walk you over to the correct window.

The doctors, nurses and all the people behind the scenes at Mountain Vista hospital are outstanding, caring professionals. It was the best hospital I have ever spent time in and I would recommend it to anyone who ever asked.

Patient privacy was amazing. The care team was fast in tending to my emergency, they were very respectful. The support staff utilized my care giver to personal information. It was a great experience.

Mountain Vista Medical Center was such a great place to have a procedure done. I appreciated everyone’s attention with admitting, nursing staff, doctors and after care. It was an exceptional experience. Thank you for your great care!!

Great place. I was a little apprehensive going here as I have always used Banner hospitals. But they were so kind abd caring here. I had surgery and the staff was so patient and kind. They made me comfortable and knocked me out quickly before i could go into a panic attack (which I am famous for). I was very pleased by this hospital and the amazing staff. And yes they let me take a friend in with me which was a huge plus!!! Job well done. Thank you mountain vista..

My unexpected trip to the emergency room was not a problem. They staff were as attentive as they could be and my nurse Sam was awesome. He was very compassionate and responsive. Also a great fella! Made the day go much better in a stressful situation. 💯❤

The nursing staff was wonderful! And the doctor & OR team was efficient and gave explanations all by the way thru to make me comfortable. Five stars given because five stars were earned!

The staff were friendly and helpful. The admin staff made me feel like they had known me for years. The nurses were absolutely amazing. They kept me smiling and answered all my questions and concerns. Please extend my thanks to everyone there. It seems like it is a culture and not a job there.

The staff were professional and courteous.i was seen in a timely manner.

EXCELLENT EXPERIENCE ON ALL LEVELS. VERY FRIENDLY STAFF, AND VERY PROFESSIONAL.

Apparently this is what medicine has come to these days and Ive gotten too old. Stopped at two urgent care clinics prior to going to the ER. Was told there was a four to six hour wait for walk ins. Came to the Mountain Vista ER. It didnt look very busy so decided to try there.First question, what insurance did I have.Second question, what is wrong.Once again, I guess Im too old. I remember when they asked you what was wrong first. The nurse at the counter was nice enough, and after sitting there for an hour, the two nurses in the triage area were also pleasant while they took my blood pressure, temperature, and pulse.In the following two hours, I watched three people ahead of me leave because they either couldnt or wouldnt wait any longer. After being there for three hours and not seeing a doctor or PA, I couldnt wait any longer either. I live alone, very seldom ever get sick, and at this point have no primary care physician. All I needed was someone to give me something to fight off the bug that was making me sick. A Doctor visit was three days out, Urgent care was six hours if I was lucky. I didnt have that kind of time that day because nobody was around to call to take care of my dogs, so I told them I couldnt wait any longer and left.I have since managed to recover on my own, and have been waiting for a bill from the ER, which Im sure will be through the roof even if they really didnt do anything. I have a high deductible on my insurance, since that is the only plan I can afford, and have never had to use it till now so this will all probably have to come out of my pocket.I guess Healthcare has gone the way of the justice system now. You get what you can afford, and if you cannot afford $500+ a month for you premiums, your pretty much left out in the cold. A sad situation for someone like me that is over sixty and making just enough to live on if you dont want any extras.

The whole staff was kind, caring, explained what the plan was. The surgical team also so professional, explained every step. Dr. Patel, Cardiology 🫀 was wonderful!

Saw doctor fast, less than 10 minutes. Was examined and tested quickly. Given medication within 40 minutes and prescription for take home. I will go here again.

Did you guys really just refused to test a guy for Covid because he didn’t have any symptoms“?This wouldn’t be the same 61-year-old man with poor lung health who is currently coughing with 101° temperature is it? He didn’t happen to tell you that he was recently exposed to somebody who positively tested for Covid?Oh wait a second yes it is. He came in to you guys for help and not only did you not “first do no harm“ you turned him away and told him he was fine. I guess we know who does not take this pandemic seriously.

My best friend for 47 years sent me a text telling me hes in the hospital with covid. He lives in Phoenix and I live near Las Vegas NV. The miles made his message even more scary but I called anyway. The nurse was so nice to me and said she would tell him I called. She helped ease my mind. What a compassionate person! Thank you for caring.

The staff at mountain vista medical center were amazing!! They were kind and professional at every step of my medical procedure. I was very impressed at the high level quality of care they provided. I will recommend them to everyone 😀

Great experience, from checking in to end of procedure. The staff is awesome!!! And this is a great place to work. Love the people at Mountain Vista.

Shari was awesome at the reception at the radiology dept. It was fast and easy band the staff were polite as well

We waited in the emergency room lobby for more than an hour and still have 3 people in front of us. No urgency no doctors? I have never experienced such a horrible emergency service.

Mountain vista was the best hospital I have been to throughout my whole life. They were friendly from the front desk to the nurses and the doctor. Thoughout my labor. I had great nurses that were very attentive and friendly.

Nurses and doctors are good. Everyone was friendly. Alarm on monitoring equipment was going off for an hour after calling. Apparently they aren’t monitored; although, it appeared to be plugged into a network.It seems there were 2 case workers who set up a nurse through Banner home health to change bandages every day. Mt Vista said they didn’t know who that is. No one knows about a nurse coming to change bandages. Been 5 days now. I think progress is being made? Banner said they will call when a nurse becomes available.Definitely some 5* nurses at Mt Vista.Need to monitor equipment over network.Need to follow up with patients after discharge.

This hospital has the best staff. Best caring people ever. Thank you Mountain Vista staff, all of you truly are the best

I was extremely disappointed with this facility! I went in for a scheduled out patient procedure. Upon arrival the waiting area was packed. My procedure was at 10am I arrived at 7:45am to be safe. I waited in the check in area until after 9am. Once back in preop I sat there for another 2 hours after the nurse checked me in and started my IV. I finally asked what was going on and was told “the schedulers scheduled too many surgeries and they were moving people around”. I would not have been upset if they would have just communicated this to me but instead my procedure got bumped and no one said a thing. After almost 3 hours in preop I finally went back. I will definitely make sure to choose specialists out of Banner going forward this hospital is a joke. Do not recommend this hospital to anyone!!

This is a very friendly professional place, people there were very kind to me and made me feel like I knew them for a long time, service is great the surgeon is a wonderful doctor the anesthesiologist made me feel comfortable not so nervous, the financial and lab people wet just awesome!! You were all so very amazing at what you do. Good job! Keep up the good work!!! I definitely will recommend this place to friends and family and anyone in need of medical attention. I cant say enough in words, Thank you all, thank you soooo very much for everything you did, I know you did from your heart. I applaud you all. Happy day to everyone at Mountain Vista Medical Center, I must also acknowledge Patty from Dr Kramer office, you are great and thank you for answering all my questions. Lord bless you all abundantly.

My MRI went well the second time I attempted it. The staff and technicians were very courteous and well trained. I was SO happy that I was able to complete this scan the second time... I was relaxed and anxiety-free😁 An MRI is not your usual type of X-ray. Be sure to read about them first and come very prepared!

I was brought into this medical facility with severe cardiac issues. I was attended to by numerous doctors, nurses and students. It was honestly the best experience I have had at a hospital. I highly recommend this facility for any of your needs.

Beautiful facility right of the US60 very easy to find and easy to find the right entrance thanks to great signs. Plenty of parking. Very clean. Everyone was super nice.

Was scared to death of having a baby during COVID, but Marchand was fantastic, great nurses including Raluca, Becky and Christine. I love this hospital!

The staff from the admitting sign in to the technician that did the procedure was great. Just showing that they werent trying to rush you and making sure that you were comfortable and answered any questions or concerns you may have had.

I just had surgery. A partial hysterectomy. And, I got it done at this hospital. I think the staff are very professional, and engaging. I think I was treated with respect, and they are very nice. They listened to what I had to say. And, I would recommend this hospital to a friend, or family member.

This hospital discharged my mother in her hospital gown!!! I took her to a different hospital where she was admitted for 5 days, diagnosed and treated for valley fever and fungal pneumonia. If you want to live dont come here. Dignity health down the street is much better... they actually do their jobs.

I delivered my baby 3 days ago and highly recommend Mountain Vista Medical, friendly and amazing staffs, the food was really good. I have absolutely nothing to complain, I will be back to delivery more babies there.

The process for intake was a little confusing but once I got to the right place they were very thorough and helpful. The lady that did my exam was very informative and helpful

Everyone I had contact with, from the check in at the door to being released and helped to my transportation, did a great job. The nursing staff in pre op was great! The nurses in my room took great care of me. Physical therapy team was great, hell, even the janitorial people were great and pleasant to deal with.

If you and your insurance wants to be a cash cow this place is for you. I plan on turning them in for insurance fraud! They withhold food & liquids, test results, hold you hostage, their anthesiolgists are incompetent, their cafeteria is rarely open, withhold goals you need to accomplish to be discharged plus withholding the resources to accomplish those goals,, and have extreamly poor communication skills with you and amongst themselves.

My experience was really good with the staff in the Emergency room. The staff was very attentive and professional, especially when your nervous not really knowing what your issue is. Because I was admitted, the information and notes of what was needed did not get communicated as well as it should be. I think this area was not as well staffed, but they were just as friendly.

Can I say thank you like 10 million times for being the only hospital with affordable precautions against COVID? I had my baby there with Marchand and I was NEVER separated from my family or my baby. Thank you for being a smart hospital

I thought it was so cool that the nurses would spend so much time with me and share their stories with me like I was a close friend. I see why Marchand picked this hospital, its the best.

From the moment the firemen pushed me into the Mountain Vista ER I was treated with the utmost care and made to feel as comfortable as possible. All the tests and treatments were carefully explained to me and all my questions were answered. It was my first experience there and I was very pleased.

I WOULD LIKE TO THANK DR. HIGH, AND THE ENTIRE STAFF, NURSES. ANATHESIOLOGIST, EVERY ONE INVOLVED WITH MY COLONOSCOPY, THEY WERE VERY CARING, AND PROFESSIONAL REGARDING MY PROCEDURE, I HIGHLY RECOMMEND THIS MEDICAL FACILTY, THATS THE REASON I GIVE THEM A PERFECT SCORE, I WAS VERY COMFORTABLE FROM START TO FINISH, THEY DESERVE TO B RECOGNIZED FOR EXCELLENT WORK. THANKS AGAIN EVERYONE JOSEPH CAMMARANO

My delivery experience was exceptional. !!To the labor & delivery area,Dr. Adamson, Dr. Kramer, my baby’s nurse Shari, Rodney The anesthesiologist, and the rest of the nurses Sheri, Mariana, mercy , and Donna we Thankyou for helping me bring my first born into this world. You guys made our experience so nice, easy, and we were very well taken care of. Especially in the labor and delivery area, our nurses constantly checking to see if we were okay and if we needed anything, one little noise and you’ (Shari) would come to see if baby and I were okay. I appreciate you with all my heart. I’m so glad to have been under your care, you stole our hearts! ❤️ And Thankyou Rodney, you made my experience truly easy, and you definitely calmed my nerves down, Thankyou for coming back to check on us as well. You are truly appreciated!!And last but not least Thankyou !! To my Dr, Dr adamson you’ve made my whole pregnancy concerns , check ups, and all super easy your bed side manner is the best! & to Dr Kramer Thankyou for delivering my baby boy, you’re super kind, encouraging, and you definitely made my delivery very easy.Thankyou to you all, you make mountain vista medical center labor & delivery Amazing!

Mountain Vista is beautiful, I didnt stay in the main hospital but I went to the Marchand Institute for my consultation. I want to applaud everyone for what we saw. After years in hospitals and clinics I have never seen such an innovative, team based, patient centered approach to surgical care. You guys really do things very different than everyone else, and I am so grateful for it.

I would not go back to this hospital even in a life or death situation. In the 6 hours I was in the waiting room I saw the staff be rude and condescending to people arriving in pain. A 3 year old with a head injury was told they would have to wait multiple hours even to get triaged, so they had to go to a different hospital. The bathrooms were disgusting and not sanitized, they smelled like urine. When I did finally get a bed I was told nothing was wrong with me and there was nothing they could do, even though my pain level was a 10! The ER doctor Andrea said she thought I was just looking for drugs. It looked like Andrea hadnt showered in weeks, her hair was greasy and not presentable. So I left to go to another hospital that would take me seriously. They found out that I have a serious kidney infection which completely explains my symptoms. Nothing about this visit gave me confidence that they knew what they were doing or had any compassion for their patients. I am submitting a formal grievance with the hospital.

Doctors and staff very professional and friendly. Doctor explained very thing before procedure. They took good care of me.

Came to the Marchand Institute at Mountain Vista for ovarian cyst surgery and nothing about the experience disappointed. This is the highest level of care I have ever seen.

I have to say not only is going in for surgery a scary thing for the patient, but also for their family members. I was extremely disappointed that my surgeon did not go talk to my husband after my surgery was over to tell him how things went. I had to wake up after surgery, and ask if he could come back with me. The surgeon never came to talk to me after the surgery either. My first day home was painful as expected, but the pain medication they gave me didnt help at all. I have yet to sleep a full night. I called the Doctors office to ask for a different prescription and they sent in for a medication that im allergic to. I still havent gotten medication that works. No one has even called to see how i am doing. It makes me sad as a nurse that used to work at Mt. Vista, but more so as a patient hurting.

Hospital was very quiet most of the time. Staff was friendly and efficient.

The staff was very friendly. The tech made me feel very comfortable. I wont wait 7 years before my next mammogram. Thank you.

I would give them negative starts if I could, but one star is the lowest option. I am unfortunately part of the covid scam that this hospital is doing to previous patients. DO NOT GET TREATED FOR COVID-19 AT THIS HOSPITAL. They will lie about the treatment codes and try to force you to pay for covid-19 treatments that would otherwise be covered 100% by your insurance. I have been battling with them for a year a half, and am about to hire an attorney to get them to stop lying. They are trying to charge me for treating my symptoms, instead of the official diagnosis. Every other bill I had from my covid treatment was taken care of immediately, but Mountain Vista Medical Center supposedly likes to harass and illegally bill their patients. Considering going to 3 on your side about this as well. Stay away from this hospital at all costs!

My dad went there for Covid, he got intubated and we didn’t get a chance to talk to him. He died without saying goodbye. Horrible experience.

This is a terrible place to work! It is a terrible place to be a patient. DO NOT BE FOOLED by the prettiness of the place. It is NO DIFFERENT then when Iasis owned it.They treat the staff terrible and treat the patients worse. I have been a witness to things that made my skin crawl.Never in all my years have I had such an uncaring boss and coo and ceo. This place doesn’t care about it’s staff nor the patients.

It was a non-invasive outpatient surgery, all staff members were outstanding, very helpful and friendly, that was my second surgery at this hospital both times staff was super friendly and professional. Staff was instrumental in making sure I new the procedures. I Highly recommend mountain Vista medical center to anyone having any medical procedure.

Had surgery there last week and received excellent care! From doctors to the cafeteria staff, everyone was professional and caring!

If I could leave a minus score, I would. After waiting over 2hrs with urinary retention of 14 Hours I left and went to Banner Baywood and was treated within 10 minutes. There were not many people in the ER when I arrived but they wouldn’t give me an estimated wait time so I took my chances, big mistake. I couldn’t even get triaged, much less treated! My wife notified the clerk on 3 separate occasions as to my level of pain, but that didn’t seem to matter. Just for education, the male bladder hold approximately 500ml of urine, when I finally left and went to Banner I had over 900ml and my blood pressure was dangerously elevated. I have written to their COO and ER director but I don’t seriously expect a response. Save your own life, drive the extra 6 miles and go to Banner Baywood, they ROCK!

I never complain and I’m always the person to try to be understanding but the service I got was not ok after 6.5 hours I finally had to go to the nurses station and tell them I wanted to be discharged ! I was so upset with the services only positive was that the staff who cared for me when I first arrived were friendly and the nurse who discharged me was as well but will not be coming back !

I have never had such rude people. The nurse couldnt answer a simple question and got frustrated and yelled at me and walked out of the room. The doctor was very rude. Didnt talk really. And tried to take a metal circle thing with teeth to my open wounds without numbing the area or anything and I refused to let him so he said fine if I want to be that way he cant help me and walked out. I will never return there. Ever.

Marissa and Jessica were excellent caregivers during my recent surgery. Diane in recovery was very pleasant. Great experience overall!

I have to say I am disappointed with the ER at this hospital. I have visited once for myself 11/2020, once fir my daughter when she broke her foot 8/2021 (14 years old), and today 9/2021 with my 11 year old son who has a piece of pencil lead in his throat. All 3 times the waiting room and back ER area look very unkempt. The floors look like they had not been mopped in days each visit. The restrooms were filthy. The wait is very long. With my daughters broken foot we did not get a room for the first 3 hours. They pulled her from the lobby for xray and out her back in the lobby. For my son it was looking like a 5 hour wait. They said they could only xray him. They did check his vitals before putting us back in the lobby to wait for xray. We ended up leaving. I never say anything negative to my kids about their drs/hospitals as I do not want them scared. Both visits, each of my kids leaned to me and whispered that the place was very dirty and they wanted to go somewhere else. The staff were always nice to us. We were not high need nor admitted, so our contact was limited. But this is why I have the extra star. For the amount of people in the lobby, there should be enough revenue to remodel and keep the ER clean. It is dirty and depressing.