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Advanced Fertility Care
1550 S Alma School Rd UNIT 100, Mesa, AZ 85210, United States
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Am
Review №1

Very professional and helpful! Everyone was so nice and completely made me feel at ease.

La
Review №2

We first started going to Dr. Larsen at Advanced Fertility Care because he was referred by my OB. We didn’t know anything about infertility treatment, but as we continued on and learned more I’ve come to realize how lucky we were to find this team. I saw both Dr. Larsen and Dr. Zoneraich and loved them both. They are knowledgeable and friendly and I love that they see you at every visit, perform all of the ultrasounds and all of the procedures. One of my friends had a really painful experience with her IUIs because they were performed by residents at her clinic, but we did 4 rounds of IUIs at Advanced Fertility Care and I was comfortable each time. We ended up needing to do IVF and I learned that not all doctors follow the same protocols. A friend of mine wasn’t offered ICSI or genetic testing when she did IVF at her clinic and had a failed transfer; but at Advanced Fertility Care we were offered all of the most up to date procedures. I also loved that we were assigned a patient navigator to guide us through the process and answer all of the million questions we had! I learned not all clinics have patient navigators. And thanks to the Advanced Fertility Care team, Dr. Larsen and Dr. Zoneraich, we will be welcoming a baby boy this year!

ma
Review №3

I am currently going here and everyone is so nice and my visit is always so fast and the phlebotomist is amazing. I love this place

Am
Review №4

Nice and friendly staff. Open availability for appointments.

Me
Review №5

They have made the process so smooth and easy. Everyone is knowledgeable and helpful each time I come in. I would recommend for everyone on their pregnancy journey!

Er
Review №6

Very friendly and efficient. No wait time at all in the room for the doctor, so I didn’t have time to sit and worry or get nervous about my procedure. I’m extremely satisfied with my experience.

Ve
Review №7

Very Proffesional Service , clean office and friendly staff ! Always willing to work with you ! Im so glad i came here . !!

Ju
Review №8

Can’t say enough good about these doctors!! We refer them to everyone! Their success rates are much higher than any other! You always see a doctor at the visits. So well run. The staff and office are phenomenal. Super professional. I wish every doctor ran their practice this efficiently.

D'
Review №9

What I like about this office is that they give you a personal person that works with you and the Dr. To hold your hand as you go through the process to make sure you receive top notch quality.

Am
Review №10

Im writing this review shortly after being discharged from care to my OB because Im 8 weeks pregnant! All of the staff here was extremely helpful and welcoming. I had the opportunity to see both doctors throughout my rounds of treatment and got pregnant on the 3rd round. I feel like they were super honest with me about where/how to spend my money to get pregnant. They didnt push more invasive treatment. I REALLY liked that I saw a doctor at every appointment. It made me feel like I had access to them for questions. The staff was also quick to respond to me on the patient portal. On a Sunday night I had to call in to their clinical on call line and the staff member I spoke to was incredibly helpful and reassuring. Im REALLY happy with my experience and honestly would recommend to friends and family.

Sh
Review №11

So far, the experience has been amazing! Not a single detail has been missed. Very informative, friendly, and the office is lovely in appearance.Also very safe where Covid-19 is concerned.

Sa
Review №12

Great experience thus far. Quick and easy appointments and staff always great.

Co
Review №13

This office is so comfortable. The office was very careful about Covid protocol. The Drs. Assistant was very forth coming with how everything was going to go. When the Dr. entered he went over everything again. Very calm personality, answered all my questions. Would recommend them to anyone struggling with fertility.

Ma
Review №14

I was not sure what to expect in coming here. But they took a lot of the guess work and fear out of the process. They made it easy for me to bank, and when I came in for my office visit they were nice and professional.

Am
Review №15

Walked in and greeted warmly. Receptionist was kind and helpful. Procedure was very quick, but both doctor and nurse were friendly and made me feel comfortable. I was able to go over the procedure right away. Thanks for the care.

De
Review №16

As soon as I walked in I was greeted by the ladys at the front desk. I came in super nervous about my procedure and I wish I hadnt because it was not that bad. The entire staff was excellent!

Hi
Review №17

Very friendly and welcoming group. Would recommend the experience

Ra
Review №18

I do not have a single negative thing to say about this clinic. The entire staff is extremely professional, informative and caring. We encountered absolutely no surprises throughout the entire process - even when news wasnt so great. Dr. Larson was our primary doctor and he was absolutely amazing. We were fortunate enough to get pregnant after our first full round of IVF and are expecting our miracle baby girl this May. We could not have gotten to this point without the amazing people at AFC and we are eternally grateful. Thank you Dr. Larson and AFC for making our dreams come true!!

Ki
Review №19

First off I want to thank Dr. Larsen and Staff for being so caring throughout the whole process. From the moment you walk in everyone is friendly and so helpful. Dr. Larsen is great, he explains everything throughly and takes care of all your concerns. I recommend Advanced Fertility Care to everyone . Thank you again

Pa
Review №20

Beautiful location and facility. The staff and doctors were extremely friendly and knowledgeable! Definitely gave much needed comfort and information. (I realize the same review is posted for the Scottsdale location as well, however both locations deserved the same recognition)

St
Review №21

Everyone was so sweet and the Dr was super nice and I felt very comfortable. Definitely recommend them.

Jo
Review №22

I am pleasantly surprised. The staff here were incredibly considerate of my fears and concerns. They assured me that the test I was getting wouldnt hurt and it didnt. I would gladly recommend anyone to come here.

Al
Review №23

Very professional and friendly enviroment.

Jo
Review №24

First off, the first thing you should know about these reviews. Is that if you leave a 5 star review Advanced Fertility Care provides monetary compensation. That is why most of the reviews lack substance and are just thank you letters and story-time. There are two doctors at Advanced Fertility Care. The one we worked with is Dr. Larsen. It is my honest opinion that this is one of the worst medical facilities I have ever had the displeasure of working with. Me and My wife went through multiple procedures here and wasted thousands. That however is not my biggest problem with this place. Here at Advanced Fertility Care you arent a person, you are just a number, a spot in line for their daily rotation of shots and pills. The front office staff and coordinator are some of the most rude people I have ever dealt with. Instead of using Google and Yelp to find a fertility specialist I highly recommend you take some extra time and either call, or use your insurance to help you locate a specialist. I know if I put in the extra time and care in trusting people off of Google. We never would have ended up here. When looking for a new facility through our healthcare provider for fertility benefits this place doesnt even show up! You are better off getting fertility care from your local Walgreens then at this point. Point is, look elsewhere. Stay far away from here.

Mi
Review №25

I have had great experience working with Advanced Fertility Care practice. Staff are personable and both of the doctors always take time to ask my questions. I truly appreciate all the care they provide!

Ka
Review №26

Really love this office and how they take care of everyone.

Da
Review №27

Beautiful office and very friendly staff! The doctor was awesome as well! I am so happy to have my outside monitoring for my surrogacy here at this facility❤

An
Review №28

Quick and efficient. Friendly staff.

Lu
Review №29

At Advanced Fertility Care, my husband and I didn’t just feel like a top priority, we felt like the only priority. From the warm greeting when we walked in the door, to the nurse’s excellent care and encouragement, to Dr. Larsen’s exemplary knowledge, we could not have been happier with our experience. We are now in our 23rd week of pregnancy after our first round of IVF and couldn’t be more thankful for the treatments and care from the clinic!Dr. Larsen provides excellent and personalized service. He explains the process thoroughly and ensures that we always understand what is going on. He provides facts and reasoning behind every step of the treatment and never let us leave the office with any doubt. He even went the extra mile to call me and check in with how I was feeling.All of the nurses are kind, helpful and patient. I will be forever grateful for the care from the nurse, Sandy. She encouraged me when I felt discouraged and ensured I was comfortable during all of the medical procedures. She was also available to answer my questions 24/7, even on the weekends.The office is well managed, scheduling is painless and the patient portal is easy to access and manage. They did all they could to work with our insurance and ensured that we understood all the terms.I feel privileged to have worked with a team of professionals who are among the most respected fertility specialists in the country and such caring human beings. We are still so amazed by the process and will be forever grateful to Dr. Larsen and the nurses.

Ka
Review №30

I don’t have enough words to say how much we love AFC, they help us to start our family after 15 years trying, now our miracle baby is here with us, Dr Larsen is the best doctor , he always took the time to answer all our questions and help us when we need it, we felt like he really care about us and his staff were always nice to us and helpful specially Bree, I highly recommend this clinic they are the best.

Ka
Review №31

Highly recommend this practice. Dr Larsen and his team assisted my husband and I to start a family. We are in the processing for our 2nd child. Very personable, professional, kind, takes their time, and welcoming. From the front desk to the people in the back.

Zo
Review №32

I called four times over the past month to schedule an appointment (during business hrs) and no one ever answers. It goes straight to their voicemail service. I also never received a call back. I then tried requesting an appointment online but it took a week for them to finally call me. I was at work when they called so I called them back half an hour later and again it went to voicemail. I had heard great things about their services but will not be using them do to their communication/customer service issues.

An
Review №33

YOU CONDUCTED INSURANCE FRAUD. IF I DIDNT KNOW ABOUT INSURANCE CLAIMS YOU WOULD NOT HAVE REFUNDED ME!!! PEOPLE KNOW YOUR INSURANCE!!!! Iwas referred to Dr. Larsen in 2019 because I have had a tubal ligation and an ablation and am now wanting options for having a baby. My first appointment with Dr. Larsen was on 1/10/2020. Prior to my appointment they ran my benefits and stated that I would be responsible for $226 copay for my consultation because I have a $1,500 deductible. On the day of my appointment they provided me with a printout of my benefits that they received from my insurance company Humana. It stated that everything was covered, but needed a prior authorization first. On the benefits page it stated that there were no exclusions.On the day of my appointment, it was the 2nd day of my menstrual cycle. Since there are certain tests that need to be done during this time, and I was already in the office, I agreed to get the process started. After my consultation with Dr. Larsen, the staff put me in a room to run my benefits to see how much I would need to pay for blood work and an ultrasound. I would expect, and office of this type to be already on the ball of getting the prior authorizations needed for both procedures. At check out they inform me that they, in fact did not get a prior authorization but assured me that they would.I was scheduled for another ultrasound on Thursday, January 16th. Hours prior to my appointment, the office calls me and tells me that Humana has denied all of my claims, stating that they will not cover any part of infertility because my tubes have been tied. This office knew on my referral that prior to my appointment that my tubes were tied. They new prior to my appointment when I called and spoke to them my concerns about my tubes being tied. How is it that they as professionals did not review that or provide that information while checking my benefits. This is their primary function as a doctors office, to give hope to women like me who want to be a mommy!!Being that Ive worked in doctors offices before and have done insurance claims and processes to that nature, I am knowledgeable of how claims and denials work.Yesterday, 1/23/2020 I noticed on my claims w/ Humana, that Dr. Larsens office only billed Humana for my ultrasound, which they charged me in office $96 dollars for. According to my claims Humana paid and my responsibility was only $95. HOWEVER, the office never sent a claim for the initial office visit or consult, in which they charged me $226.I should not have to follow up on a doctors office to do their job! The fact that without insurance coverage I am unable to in any way shape or form have a child has been mentally challenging myself and my partner. I suffer from anxiety and depression, and this whole process has been completely unsatisfactory.

Sh
Review №34

Updated: owner responded saying I mess up with which clinic. my legal name spells differently, but i surely not mess up which clinic I went to since I spent over a dozen visits. Nice try on the excuse! Instead of look up for names, better try taking Better care of your patients.My review below based on my experience before: Rude cold front desk, doctor is nice but not deliver result. Have been to their two locations and all three doctors. Just share my personal experience here. failed for three times on IUI. Then no reason or response provided just ask me to do IVF. I passed all pre-screen/ tests they asked me to do. I changed to another clinic and got pregnant right away on my first IUI. Don’t waste your time, money and previous Hope here. My friend visited here too, 3 IUI, 1 ivf all failed. They try to blame on herself. But then she conceived naturally....

Je
Review №35

I had a great experience with Advanced Fertility and would not have my beautiful baby boy if it wasnt for their excellent care. They are very methodical and skilled doctors and I highly recommend them if you are seeking specialized fertility treatment.

Ni
Review №36

We cannot say enough about AFC. We started our infertility journey at another practice and had a horrible experience. After starting with AFC, everything changed. Dr. Larsen took time to listen and was truly aware of our needs and feelings. We cannot thank him enough. We have a beautiful son and are over the moon.

Ci
Review №37

I was very excited when I knew I was pregnant since I got marry for 5 years. thank you Doctor “Z and the whole team, they were very nice and very professional, and the success rate is very high! Now my son is 2 and half, it is never too late to say thank you!After that, I referred many friends to them!And I will keep referring people to them...

Da
Review №38

Ellen was super helpful! We are scheduled for Monday! Thank you !

Jo
Review №39

I’ve been going to AFC for a little over 18 months. We have done 4 rounds of treatments with no success. While I don’t blame the treatment, I do attribute much of my stress to the incompetence of the staff in billing, and the inability to accurately send over a prescription in a timely manner and to the right pharmacy. Dr. Z and Dr. Larsen are great, but errors in billing and prescription call ins every single cycle gets very old.

Pa
Review №40

I called today and spoke with a girl named Carleigh. I cannot express my discontent for how this conversation proceeded to go... first of all she asked me within the first 30 seconds if my husband and I had ever been sterilized? and what kind of insurance I have. I think its safe to say that when speaking to someone who is seeking fertility issues - you may want to use some tact or care when talking to them. I was then told that I couldnt get in to see either of the doctors until July 2013!Fast Forward a few hours after I have done some due diligence.1. This doctor is NOT board certified as she told me and listed on many of the review sites.2. He has some private insurance model that sounds pretty shady to me.3. He has almost caused physical harm to his patients.4. Your staff is immature and unprofessional.Sounds to me like anyone should rethink their decision before choosing Dr. Zoneraich and his team.

Ki
Review №41

The lady at the front desk was very rude and calloused. There was no empathy and zero desire to help.

La
Review №42

I cant tell you how happy I have been with this team of professionals. Thank you!!!

Ni
Review №43

Professional establishment

Information
11 Photos
43 Comments
4.1 Rating
  • Address:1550 S Alma School Rd UNIT 100, Mesa, AZ 85210, United States
  • Site:http://www.azfertility.com/
  • Phone:+1 480-413-2229
Categories
  • Fertility clinic
Working hours
  • Monday:Closed
  • Tuesday:7:45am–4:30pm
  • Wednesday:7:45am–4:30pm
  • Thursday:7:45am–4:30pm
  • Friday:7:45am–4:30pm
  • Saturday:7:45am–4:30pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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