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Clear Choice Physicians
6328 E Brown Rd UNIT 106, Mesa, AZ 85205, United States
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Je
Review №1

I have been to this location several times but medications were the current and suggested treatments. Which was devastating for me. I did not feel listened to or understood. I cant diagnose myself only explain how I feel.I know this is a tough business and nothing meaningful comes quick or easy. But all those visits and I was not feeling better.Another doctor diagnosed me and took me off the medications inside 2 months with good blood pressure readings, oxygen levels and resting heartrate. Sleep therapy is annoying but life changing. Ask for a sleep study before you take serious medications for the rest of your life.

ma
Review №2

Krystal cherapan is a awesome Dr with a real caring heart ❤️ and really truly cares about her patients. That is a rare occurrence in the medical world now days . She takes her time and listens and really cares. Im following her from another office she worked at for years . And now I have to drive like 20 Mikes out of my way , that should tell you that she is so very much worth it . And I hate to drive so shes totally worth it if I have to drive that far to see her , plus she knows all my health history. I give her 5 stars 100 times over . Thank you Krystal u r the best ❤️ with a big heart and shes very strict because she cares. Thank you

Sh
Review №3

Where to start. Let me first say that I have been on a mission to track down my cardiologist for a while now. The doctors office I went to for my yearly heart checkups apparently closed down. The name was changed. People still located in that office had no way to contact him. Did some research and finally contacted the medical board and found out he was still active at Clear Choice Physicians. The reason I give you all this extra info is because any normal person would be very upset by now wondering where on earth my medical records are and why I was never contacted that the doctors office was closing down. I contacted Clear Choice on a Monday morning and spoke to someone on the phone verifying my doctor is indeed working out of this office. I give them all the info above and even told her the reason why I needed to contact him. I was told that someone will contact me back. Tuesday I call again because I didnt get my call back. Not even expecting a call from him but usually within 24 hours at least his medical assistant. I let a female know again its urgent that I get a call back. She took my info again and said someone would call me back. So I wait. Wednesday, I didnt want to be annoying so I still waited. Thursday afternoon I call again. I am a little irritated because I still havent gotten a call back. So Im asking a few questions to get more information. They keep telling me they wouldnt have my medical records. I already understood that they wouldnt have them and I said that. I was asking was there anyone who could get ahold of my doctor because if they dont have access to my records then he does? So they transfer me to the Practice Manager and all they kept telling me was that he is in that office every other week, hes not there this week and that THEY dont have access to my medical records! Thats NOT what I was asking for. I was asking if hes not in that office is there still a way for them or his medical assistant to get ahold of HIM for me. I have a time sensitive matter that I need my medical records for and they were soooo focused on me being upset that they werent even answering my questions I was asking. So first of all, they should have noticed I had no attitude at all the first 3 quarters of the call until the rude manager, Kuy Volland, got on the phone, obviously assuming I was already pi**ed off. Questions werent being answered. There was already a problem that wasnt solved on the phone so dont answer the phone thinking you already know whats going on. Start over and just answer the questions that are being asked. They still never told me where I could find him. If they didnt know then they should have just said that instead of assuming I was telling them to give me my medical records. In the medical field customer service is a major factor. Had years and years of customer service in different fields including medical. I understand you have those patients who are overboard and difficult to deal with. But when you have a so called manager who is supposed to have the ability to handle a customer in an efficient, knowledgeable, and courteous manner and they dont its a huge problem that requires review and follow up.

Cl
Review №4

I was beyond impressed with my experience at this doctor’s office. My first contact was with Kuy and I was Impressed at how helpful and kind she was and how fast she was at getting back to me. The first point of contact is crucial!My appointment ran on time, Dr. Piatek was really knowledgeable and made me feel comfortable throughout the appointment! I would highly recommend this medical group!”Joe S.

Information
1 Photos
4 Comments
3.7 Rating
  • Address:6328 E Brown Rd UNIT 106, Mesa, AZ 85205, United States
  • Site:http://www.clearchoicephysicians.com/
  • Phone:+1 480-654-3303
Categories
  • Doctor
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:8:30am–5pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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