user
Sunwest Dental
600 E University Dr, Mesa, AZ 85203, United States
Appearance

Comments
Li
Review №1

My first visit and everybody was so friendly and welcoming. They made me feel at ease. The gal at the front desk was very nice and once I got to the back the dental assistant, Colby, was so nice. I informed her how petrified I was and she said todays visit would not be so bad. It was just for x-rays and no harm no foul. I got through that okay and then the doctor came in. She was just as pleasant as everybody in the office. She gave me a referral for the oral surgeon. Once I go get my four teeth yanked out she wanted me to come back for a follow-up. I will definitely do that.

Pa
Review №2

Awesome experience! I usually dont like going to the dentist but the staff made me feel welcome and comfortable. They are very knowledgeable and professional. Definitely recommend this location!

sh
Review №3

100% Recommend this place !!! My first ever Favorite Dental place Ive been to. The staff makes me feel very comfortable ..I got my first deep clean here and crowns ..still have more appointments to go to.. and I have never been so excited fr dental visits . I love this place and Grateful for the staffs hardworks CHANGING LIVES.. !!!!!! Thank you Thank you Thank you😇😇😇😇

An
Review №4

Excellent team! Great cleaning! Definitely recommend 😁

Al
Review №5

I came in here for a simple filling that I needed done on a tooth, they did a x-ray and exam all to to tell me that they couldn’t do nothing because I had braces… if I walked in there with braces why couldn’t they tell me that from the beginning and I wouldn’t of wasted my time and money because they STILL charged me $50.. the nurses were nice that’s all I can say about this place

Ba
Review №6

Very nice dental office friendly staff knowledgeable dentist went in to see about opitions to having teeth replaced was told what could be done without trying to sell me something I didnt want or couldnt afford now I know what I need to do Thank you

Sl
Review №7

Good people, great service. I had to get 6 done and had a hole in my tooth they fill them with in 20 min the first four that is. Great people :)

Me
Review №8

Tammy, the dental hygienist, did a fantastic job cleaning my teeth and gums. It was the most thorough cleaning I have ever had. She was very knowledgeable and friendly too. My teeth and gums thank you, Tammy!

Ke
Review №9

I had an appointment with Dr. Fazeli and her WONDERFUL STAFF this morning and as a senior citizen, having been to at least 10 dentists at different locations over many years I KNOW there is not a better staff ANYWHERE in the USA. They have the kind of people skills that are extremely rare nowadays!!!Thank you to each of you!! When Tammy was finished cleaning my past due teeth she made it pain free with her special caring manner. You will not be disappointed if you schedule with them, even if a 20 plus mile drive as I did!

Sh
Review №10

Tammy greeted me professionally and in a friendly way. Throughout my cleaning she provided information on what she was finding shared some cautions and in the end set me up for my next cleaning. Excellent experience and I was totally satisfied. Ive enjoyed the entire staff at sunwest dental on my previous visits. This is a great group.

Ty
Review №11

Tammy is a fantastic hygienist. Very professional and personable. Theo whole team here makes it fast friendly and convenient.

ji
Review №12

Everyone there, staff, assistants, and the Dr were fabulous!!! Very attentive and explained everything from beginning to final outcome, and any hiccups that could take place during the process. I actually am looking forward to my next appt, and was very reluctant to show up for my first!!!!! Thank you Sunwest Dental.

Li
Review №13

Seem to really care about the patients, made sure that I knew everything that was going on that was being done to me verbally and in writing. A few laughs and a sense of humor that always helps with comfort level of being at a Dentist.

B
Review №14

Awesome staff and leave very comfortable every visit. Dr. Frazeli is amazing so cool and respectful in every aspect

Mo
Review №15

The staff was VERY friendly and they dont leave you waiting for ever to get back to you. YVETTE is AWESOME!!!

Ka
Review №16

Dr. Fazeli and her staff are great! My dental issues were successfully treated. Thank you for the pleasant experience!😄

Me
Review №17

I went to Sunwest dental for a teeth cleaning and check up. Dental office is clean and sanitary. I felt comfortable immediately upon arriving, staff is friendly and welcoming.Tammy did the most amazing job on cleaning my teeth. I keep up with regular cleanings and she was by far the most meticulous hygienist I’ve ever had!! My teeth felt so good I couldn’t believe it! I have a permanent retainer, so getting that area is always more difficult. She handled it like a pro - they are squeaky clean! Ting!Dr. Fazeli was so sweet, she did a through exam and I felt comfortable. She discuss my teeth in detail and I felt she really cared about my overall health.If you are looking for a a dentist come and check this place out! I am looking forward to my dental visits here! Ask for Tammy if you want the best teeth ever!

Bo
Review №18

Friendly office, nice people to work with and very knowledgeable.

Rh
Review №19

Very knowledgeable about the care of my teeth and is very comfortable with sharing the knowledge.

Da
Review №20

Friendly staff and informative visit. They took me in right at my appointment time and seemed very efficient and respectful . Would definitely recommend.

Ci
Review №21

It was clean and the people and the Drs are very nice.

Ke
Review №22

I haven’t been to the dentist in a long time which ended up in the result of me having lots of plaque build up, but thankfully with the cleanup I was given by Tammy it was a very easy and not so painful procedure to go through. I’m very thankful and happy to place my dental care with this team and highly recommend them.

Da
Review №23

I went there to get my teeth cleaned by their dental hygienist Tammy. She does an excellent job. I come from Milwaukee to go to her as nobody else even comes close. I cant stop looking at my teeth when I leave. LOL

Ma
Review №24

They are very welcoming! They didnt make me feel bad for not being to the dentist in over a decade. They were professional and kind. They told me exactly what they were doing and why. They were very helpful and answered all of my questions. They are amazing and I would recommend them to anyone! Great experience!

Ma
Review №25

I was very impressed by Southwest dental they have an amazing staff very friendly customer oriented everything was just nice they took the time it was very patient with my brother who was written and grinding his teeth making it impossible for us to barely get in there but they didnt lose patience they let you know took the time to work with him and even though he has to go to a facility to be sedated I was so impressed I have every intention when my insurance becomes effective I will go there myself theyre just that great very impressed first impressions mean everything and they really were top notch I give them 10 out of 10

jo
Review №26

I, enjoy going to southwest dental.. For my dental needs The Ladys there are very professional. And always anwser my question that, i may have.

Ju
Review №27

All of the ladies working there are wonderful. From the dr down to the receptionist. They made me feel very comfortable, and i am an extremely high anxiety pt. I will be having all mt future work done there. Thank you all for being patient with me.

Je
Review №28

Tammy give the best dental cleanings ever!

Gl
Review №29

You were really professional. All the Staff was so Courteous & Helpful!

Al
Review №30

Tammy does an awesome job with teeth cleaning! 😀

C.
Review №31

IT WAS ALRIGHT, ALWAYS ALITTLE DIFFERENT AT EACH OFFICE, SURE IS CLOSE TO HOME, HAVENT HAD ANYTHING DONE BUT FIRST CHECKIN AND XRAYS

co
Review №32

I will never recommend this Dental office . I was TOLD and CHARGED 2 completely different things. They did admit it but the person who made these mistakes is still employed by them. There are too many other offices to go to, I have never had a bad experience at any dental office. Please dont let them sucker you in..

Sa
Review №33

Amazing staff, very nice and accommodating.

Mi
Review №34

VERY friendly, professional and courteous staff across the boards. I was 110% satisfied with the service and treatment I got here, very fair pricing, and they work with you if you’re struggling $$$ due to covid or just whatever. They’re easy on the eyes too! That always makes life easier. They have a new lifelong patient in me and I cannot recommend them enough!MT*Summer 2020Mesa, Arizona - USA

Ka
Review №35

Always have a great, smooth experience here. I’ve been going with them for an extensive amount of dental procedures.The professionalism and friendliness of the whole team is outstanding!!Every visit is like visiting friends!!- Tammy (management), Colby (dental assistant), & of course Dr. Fazeli-- truly the BEST!The office is run very smoothly and efficiently. Plus- I couldn’t be happier with the results.Definitely recommend.

Ka
Review №36

Always have a great, smooth experience here. I’ve been going with them for an extensive amount of dental procedures. The professionalism and friendliness of the whole team is outstanding--every visit is like visiting friends!!- Tammy (management), Colby (dental assistant), & of course Dr. Fazeli-- truly the BEST!The office is run very smoothly and efficiently. Plus-I couldn’t be happier with the results. Definitely recommend (:

Te
Review №37

Was apprehensive about it,still nevervous about just seeing a dentist,however when I got in the exsamenation room and out of the reception office, I felt very comfortable and come around rather quickly.

LI
Review №38

I had not been to a dentist in 10 years and the fear factor was great. Speaking of great, thats what my experience was. Staff was wonderful. No more fear.

Br
Review №39

I love this place! They are fast and will fix the pain the same day or the latest the next day!

Ca
Review №40

LOVE THE STAFF!!! GREAT PLACE!!! HIGHLY, HIGHLY RECOMMEND!!!!

Mi
Review №41

Tammy is great, very informative and professional

Ma
Review №42

Excellent service nice people

To
Review №43

Great place! Friendly people!

C
Review №44

After having a bad experience at another dental office, I found Sunwest Dental and they have exceeded my expectations. Everyone was pleasant and honest.

Cl
Review №45

Ive been going there for a couple of years now and they are very friendly and professional and down to earth. I would highly recommend them. Tammy Upfront and as a hygienist is especially personable!

Er
Review №46

Such a wonderful dentist office! I am usually filled with anxiety when it comes to dentistry and everyone there made me feel super comfortable. They were very thorough and talked me through my entire visit, including answering every single question I asked. I have an extensive list of items to get worked on and they created a print out with pricing and priority for me. This made it so easy for me to choose what I will get done next. Im a teacher and were very conscious of that when scheduling my following visit. I feel heard and welcomed here with no judgement. I’m glad that if I have to go to the dentist that it’s this one! Very friendly staff and left feeling very satisfied.

St
Review №47

I needed to get 2 teeth pulled today because I am in a lot of pain. I was told that my insurance doesnt cover the rinse and packing material and would be $320 out of pocket. Ive had extractions before and rinsing out the tooth has never cost me extra and Ive never been given packing material, Ive always just been given gauze and instructions on how to care for the extraction site. Ive never gotten my hopes up so bad. Im in so much pain and they mad me feel like Im just screwed. Very upset.

su
Review №48

Wet friendly staff. Efficient service and great prices.

Za
Review №49

Everyone in this place is :nice ,helpful and polite. Tammy took her time cleaning my teeth and she works so hard at it. Everyone working here deserves a raise. Thank you Sunwest Dental peeps see you soon.

Sh
Review №50

I refuse to allow one bad apple ruin a great tree. Staff at SunWest are topnotch. Best dental experience Ive ever had and the most painful. Dr and Assistants have been most helpful. Ive already recommended them to 2 family members.

gl
Review №51

Excellent Care! 100% Endorsement!

Je
Review №52

Made me feel very comfortable. Answered every question I had and then some.

So
Review №53

My experience at Sunwest Dental was unbelievable and life transforming in all the good ways that words can explain. First of all the staff was so good to me, and made me feel so comfortable like I was at home, they really listened to me. Because I suffered for years with dentures that were uncomfortable and made it painful for me to eat. The Dentist Cheyanne Fazeli, DMD. Really took the time to sit down with me and really listen to me as I explained the problems I was having. My situation is unique, Im a burn victim from the age of 6 months and they actually went out of their way and made me a custom fitting to make the impression for the size of my gums. I went in today to see the fitting and how my new dentures were going to look. And I tell you it was life transforming when I looked into the mirror, tears of joy streamed down my face. I couldnt believe how much better they looked and felt. I couldnt have ever imagined how perfect they were able to make them. They helped to change my life for the best it could be. I would recommend Sunwest Dental to anyone who I knew needed any kind of dental work. Or anyone who asked. They truly showed me that there are people out there who really care about their patients. Thank you so much everyone at Sunwest. For listening to me and doing such an excellent job on my dentures. Sincerely, Sondra Ortiz.

Fe
Review №54

Great Experience it was fast and the person that worked on my teeth was very pleasant

De
Review №55

They were quick and helped me with my problem I will definitely go back

Ta
Review №56

Everyone was amazing from beginning to end. Took time to explain process, procedure and after care. Definitely appreciate everyone involved.

Al
Review №57

Amazing people, fantastic work and very helpful. Would definitely recommend.

Sh
Review №58

Sunwest dental went above and beyond treating me more than fair and did everything to make sure I was well informed concerning how they were going to make my dentures so I can eat my meals and be able to smile and have the confidence in my life that I havent had in 15 years. They treated me with unbelievable professionalism and I would recommend sunwest dental to anyone who needs dental work done and wants it done right the first time. Thank you so much for making this possible for me to be able to smile again. Sincerely Shawn Horan

As
Review №59

The nurse was very friendly and made me feel comfortable cause I hate the dentist office and the doctor was very nice and talked through what was going on

Ch
Review №60

Theyre always friendly. They always take the time to clarify what needs to be done and why. Costs are made clear!

Ly
Review №61

Clean, professional, and well prepared to deal with OSHA guidelines during the quarantine period.

Gr
Review №62

Wonderful customer service! The 2 ladys at the front desk right away sorted out my insurance issues that I walked in with. Not only that but they made room to see me right then they could see the pain I was in 3 root canals and 4 fillings later I still left happy thank you for you TLC with my teeth and my fear

Ka
Review №63

I love all the girls in this office, very accommodating, I highly recommend them

Va
Review №64

Great staff and provider

Jo
Review №65

Great and caring staff

Jo
Review №66

Tammy at the front office goes above and beyond for the patients and Yvette and Dr Fazoli do the same. A wonderful, caring staff who genuinely care and love their jobs

Gr
Review №67

Have been here twice now and never had to wait more than a minute. The staff is friendly and efficient. Last week I got teeth whitening molds, x-rays, exam, cleaning, and a minor filling and was out of there in an hour and a half. Also, they were very forthcoming with all the charges and I felt like they werent trying to rip me off. Dr. Ford and his staff are the best!

Je
Review №68

Very nice and great at explaining everything.

L
Review №69

Dr Fazzolli was great with a gentle hand. Great knowledgeable staff!

ri
Review №70

Excellent patient care and best experience I have ever had with a deep cleaning. Thanks Tam Tam and Tammy!

An
Review №71

The people that work there are patient caring understanding and kind.

Ka
Review №72

My first review was one star. And I left a very honest but negative review due to my negative experience. However I feel that it would only be fair to come back and update my review to three because they took measures to fix their mistake. My first experience I was left to wait an hour in the waiting room. My second experience I was pulled in the back after 10 minutes but then proceeded to wait in the dentist chair with my mouth numbed for 2 1/2+ hours. No one seem to care that I was sitting there for all that time. They just kept telling me that the dentist would be in shortly and that they have had some emergency procedures. To me it seems extremely ridiculous and inconsiderate that they couldn’t have just been honest with me and told me that they were Behind and needed to either reschedule or call me when they were ready. But they didn’t, they kept making me feel as if the doctor would be in soon which never happened. After being at the dentist’s office for almost 3 hours I lost it and got up and told the front desk receptionist that I was leaving. But Priscilla tried to keep me to stay by saying oh he’ll just hop right in he’s almost done. They told me that since four which was almost 3 hours earlier. I was so frustrated I asked for a refund because they wanted payment before anything was even done which was ridiculous. I basically walked out on them so frustrated and planning on finding a new dentist. But the next morning I got a call from the regional manager who overlooks Sunwest dental Mesa location and she tried to make it right and apologized on their behalf. Due to her reaching out to me I am going to be giving them another chance and hope that it will be a better experience. I do appreciate the fact that they did apologize and admit that that kind of client care is unacceptable. I do wish that the apology came from the dentist himself and the front desk ladies however this will have to do.

Ma
Review №73

The staff was very friendly and explained everything so that I felt comfortable. I definitely recommend sunwest

He
Review №74

Clean and comfortable office. I had to have a tooth extracted and even though it was painful, the dentist and assistant were so sweet and caring the entire time.

Ni
Review №75

Amazing staff very helpful very clean painless work flexible pricing

Mi
Review №76

Beware, theyre not honest. Get 2nd opinions or better yet save time and skip this office all together.

AJ
Review №77

Everyone is so nice and made me feel so comfortable.

Sc
Review №78

I’ve been going to Sunwest Dental for years. Before seeing them I had put off getting dental work done for many years prior. Needless to say I don’t like going to the dentist but they seem to make it less of a painful or bad experience then what it has to be. Staff is great and the dentist always answers question or concerns I have:)

Ni
Review №79

I REALLY enjoyed this place! Everyone was so friendly and I was in and out in a hour. The prices are great and my husband will be going for his cleaning in a few weeks!

Be
Review №80

The dentist did a great job explaining everything to me while doing the root canal in terms I could understand greatly appreciated

Sa
Review №81

Great dentist and the dental assistant was awesome! We love Pilar! Gave us the best feedback nd showed us the proof with all the pictures. They took great care of us and my husband has anxiety about dentist and he even said he felt Pilar was very calm and helpful!

yn
Review №82

Ive had an amazing, peaceful, gentle experience, they really took time to listen to me , my concerns were their priority.

Sp
Review №83

If you love your teeth you should come here! Friendly peeps and helpful service. My cleaning was on

Ca
Review №84

I went in for a extraction, it was quick , painless. The staff was Awesome, very helpful.

Ja
Review №85

They are very professional and very clear and very nice I hope to be with this dentist for a long time

Sa
Review №86

Great cleaning. Tammy is always great!!

Ae
Review №87

This place had terrible bed side manner, I felt judge the whole that I didnt have perfect sparkling white teeth they also mentioned I have cavities and mad eit sound terrible, wouldnt give me any details about my cavities. I didnt get them filled as I was moving and went in for another reason, when I moved I went to a different dentist only to be told that I had one little cavity. Sun West Dental also had no record of telling me I had a cavity. Poor service.UPDATE: They just reached out to me to talk about my experience, and to get more information so they could properly address, and prevent future bad experiences.

Ma
Review №88

Dr. Cadwell did a great job putting my new crown back on. However, my one filling that was done by one of their other dentists at their Alma School location was very sensitive which Dr. Cadwell had to fix and one of my temporary crowns put in by a dental tech ended up cutting my tongue and made talking and chewing very difficult so I had to return to get that taken care of. Kind of wish it could all be done right the first time around.

St
Review №89

I was in and out in no time

An
Review №90

The staff is always on time, helpful, friendly and professional. I’m very satisfied and will continue to visit.

Ni
Review №91

Extremely friendly & professional!!! I highly recommend using this dental services if you’re in need!

ja
Review №92

All questions that I had were answered in depth and all of staff was beyond courteous.

Me
Review №93

I have never encountered a medical practice more unethical, unprofessional and devoid of all talent than what I encountered at Sunwest Dental.I came in to replace a front crown that had fallen out. I was told by their “dentist” that it fell out because the interior tooth was decaying as were the 3 teeth next to it. He literally said that I had to have all 4 of my front teeth completely pulled out or else “they would all fall out”. The quote for this with crowns to replace the teeth was 11k. They pressured me to do the work that day insisting no one would be cheaper but if I happened to find someone who gave a lower price quote, theyd match it. They however refused to put it in writing. Thankfully I insisted on getting a second opinion but did order and pay for a temporary tooth called a flipper, so I’d have something in the meantime. They would have gotten it to me same day had I agreed to do all the work with them, however since I was getting quotes, they said it would take a couple days to get it in.I received a second and third opinion and both agreed my other 3 teeth were perfectly fine, that in fact I didnt have a single cavity in my mouth. My teeth were in NO danger of falling out. I simply had an old crown that needed to be replaced. Out of curiosity I did quote the work Sunwest had tried to bilk $11,000 out of me for, this other office came in at just under $6,000. So much for being the cheapest…When I came back to pick up the flipper I brought my husband because they had made me so uncomfortable at the last visit, and I now knew what scammers they were. However, when they called me back they told him he had to stay in the waiting room only because, the room was too small. In reality the room enough standing room probably 10 people. I was then informed by the joke dentist that because I wasn’t doing the work with them, they wouldn’t be fitting the flipper for my mouth. I was given a stack of disclosures they wanted me to sign. I would have had no problems with the disclosures had they given them to be prior to me making my decision or giving them my money. I signed and initialed some but left things that hadn’t been disclosed to me blank. I was also taken aback to see in writing they stated that their recommendation had been for “cosmetic” purposes. There’s a big difference between cosmetic and your teeth are going to fall out. They threatened to kick me out without the tooth, without a refund if I didn’t sign. Eventually I initialed to be done, though I didn’t use my own initials. They weren’t sharp enough to catch it.The flipper didn’t fit in my mouth, though my new dentist was sweet enough to adjust it for me. However, I ended up after a few days buying a new one because it was poorly made. Not only did it look ridiculous it was uncomfortable and felt like it was going to snap out of my mouth. The replacement by my new dentist (no disclosures required) was a night and day difference in appearance and feel. I can understand now why they wanted all the disclosures. It’s clear to me that their lack of skill necessitates lying to patients to get as much money as they possibly can the first visit since they know they’ll never get another cent from them in the future. If you do good work, you don’t have to screw people. Pulling a bunch of perfectly good teeth out of someone’s face is beyond morally bankrupt and, in my book, qualifies as medical malpractice. I’m in process of filing formal complaints against them due to predatory and dangerous practices.

Ca
Review №94

Awesome friendly staff. Very professional

Ke
Review №95

Great experience. Very fast to get a appointment.

Jo
Review №96

Very thorough and very accommodating. Dentist was great and the assistant was outstanding!!

Di
Review №97

Dental technician was very knowledgeable and helpful in telling me how to better care for my teeth. Dentist was very friendly and provided a plan

To
Review №98

Quick service and great staff! Very polite and welcoming group.

De
Review №99

Staff is always on running on schedule , use warm, personalized introductions when bringing in a new Doctor into the room.Dr. Watkins was proffesional and considerate with the help of his friendly assistant, Denise. Overrall, great experience thanks to the ladies in the front counter .

Er
Review №100

Well first time here the staff was so nice

Information
7 Photos
100 Comments
4.6 Rating
  • Address:600 E University Dr, Mesa, AZ 85203, United States
  • Site:http://www.sunwestdental.net/
  • Phone:+1 480-610-5100
Categories
  • Dentist
  • Dental clinic
  • Dental implants periodontist
  • Dental laboratory
  • Denture care center
  • Emergency dental service
  • Endodontist
  • Oral surgeon
  • Orthodontist
  • Teeth whitening service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations