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Connect Hearing
1237 S Val Vista Dr Ste 111, Mesa, AZ 85204, United States
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Th
Review №1

Anna is cheerful, punctual and vey professional. She listens carefully to make sure that she takes care of the precise problem you are having. It is always a pleasure to visit her. We are very satisfied with Connect Hearing.

Sa
Review №2

Katie was great in answering questions and working with my schedule. Anna was amazing! Explained in great detail my test results and my hearing aides. Glad I get to keep working with this team.

St
Review №3

What a great appointment. Anna was great at explaining and walking me through my new hearing aids.Great Experience

Fo
Review №4

As a component of my annual physical, my PCP suggested I get a “hearing test.” Having reviewed the services ratings of several organizations, I chose Connect Hearing in Mesa, AZ. I then validated that Connect Hearing was in my Network.Scheduling was easy and Timely.Upon arrival, I was cheerfully greeted by on of the nicest people ever, Katie.Katie checked me in and during this process was warm, courteous, and personable. Katie is a credit to Connect Hearing’s “people value proposition.”I then met Anna Ellis, Audiologists.Anna displayed extensive knowledge and experience in her field. She took time to understand the reason for my visit, then explained what test she was going to perform in order to analyze and diagnose my issues.At the end of my visit I asked Anna about payments for her services. She indicated that since there were no issues found, there would be NO charge! It appears that Connect Hearing’s goal is to create value in every client engagement...personal, professional, and financial!Fantastic Experience

ch
Review №5

My Nana got hearing aids from connect hearing and now she can hear us so much better! She can hear me when I call her and at birthday parties and family gatherings. She always complained about her hearing, but not anymore(unless she’s not wearing her hearing aids 😂). She can do weird stuff with them too like answering the phone without even having her phone on her, she looks crazy having an entire conversation with the person in her ear...She’s so happy she got these hearing aids and that makes me happy.

Ka
Review №6

Anna is outstanding..she made me feel very comfortable..

Ta
Review №7

Anna is so professional and compassionate. I truly believe that she shared my joy at hearing things I hadnt heard in years.I was very nervous and she alleviated all my concerns. Best decision I have made in ages.

Je
Review №8

Anna is so patient and compassionate. She engages wonderfully with her patients and ensures they know how to use all the features of the devices. Thank you for taking such good care of my husband!

Jo
Review №9

Anna was very professional, knowledgeable and helpful in explaining everything about hearing. loss and hearing aids

Kr
Review №10

I went to Connect Hearing in Mesa to get my father-in-laws hearing aid fixed. I was totally impressed by the service we received.In this instance, Red assured me that it was a quick fix, and he took care of everything while I waited. (Honestly, writing these sentences has taken longer than the fix.) I fully expected to drop the hearing aid off. At best I might be able to hold my phone appt while I waited for the repair in the parking lot. Nope! I was in and out in minutes.I was lucky it was a minor problem, but what really impressed me was how knowledgeable, skilled, and personable Red was. He provided exceptional customer service that day. What a great feeling to be treated well and get the solution we needed!!You can bet well be back, if anything else needs attention on Pops, hearing aids!!

Sh
Review №11

Anna was awesome! She is very professional and knowledgeable. She took the time to make sure that I received the correct hearing aid and was given proper training. I highly recommend Anna and Connect Hearing!

Cy
Review №12

Annie was very personable and professional. She took the time to talk to my mother and find out about what her desires were for her hearing aides. She also spoke to me about the details and the options. She helped install the apps and various accessories that came with the package. Loved the experience and will continue to return for service follow-ups. Thank you!

Ro
Review №13

Very friendly and competent. Anna did a thorough hearing test and explained my hearing issues. She then helped me choose the best options and programmed my new hearing aids. They work wonderfully. My wife is happy that I can now easily hear her, and group conversations are no longer a mystery to me.

Mi
Review №14

Anna, at Connect Hearing is great! She did a super thorough explanation of the features of my new hearing aids. Way to go Anna!!

Ma
Review №15

Anna and Katie are two of the friendliest people I have ever met in the service industry. I am a little bit older and had had a bad experience at another place and went in to this place hoping it would be different. It was more than different it was absolutely amazing! They were able to fix my defective hearing aid in the office for a very reasonable sum.I was able to look at some of the new products and probably will be getting a new set of hearing aids sometime in the future possibly for my wife and myself. In the meantime I highly recommend these wonderful people to do business with! God bless them!

He
Review №16

Very helpful. Anna Ellis is professional and knowledgeable. I would recommend her and Connect Hearing to any and all people looking for help with their hearing.

Ga
Review №17

Anna is fantastic, great with explaining everything to mature peopleGreat personality also, Loved the experience.

Mi
Review №18

I have received nothing but stellar service from Anna at this Connect Hearing branch at Val Vista and Southern in Mesa. They are always on-time, professional, well informed, and courteous. I have been a client there through 4 years and several hearing aids. The new technology has changed my life. Thanks!

va
Review №19

With what she had to work with she did every good. She is ever an nice to talk with and helped me so much

Es
Review №20

Anna is very good. She takes all the time you need to make sure you can hear better. She explains everything and answers all your questions.

la
Review №21

I love my new hearing aids. I like that I can just press the button on the hearing aids and answer my phone. It is especially good in the car when I’m driving. I would recommend this type of hearing aid to all of my friends. The service at Connect Hearing is amazing! I’m very impressed with the service at every visit. The staff is professional and very helpful and knowledgeable answering all my questions.

Ab
Review №22

Review for, Anna Ellis, she was very helpful and informative. She goes the extra mile and gets the job done. Very professional.

Do
Review №23

Ms. Anna is awesome kind, patient, understanding. My mom has dementia Anna looks at me though asking my mom questions which I really appreciate

Sh
Review №24

Excellent services. Dr. Anna Ellis is so caring, she took her time and answered all our questions, she also worked tirelessly with my insurance to get my husbands hearing aids approved within a week. Thank you Dr. Ellis you rock!!!

Et
Review №25

My husband and I rate Anna and Connect Hearing staff very high. She is professional and not only so knowledgeable about her products but makes us feel so welcome and relaxed at our appointments.

Li
Review №26

My Connect Hearing Professional, Anna Ellis, was ready to respond to my request for help. She immediately updated my hearing aids, and cleaned them as well. Now things are working once again--even better. Great Service. Thanks!

Ra
Review №27

I was very pleased with Connect Hearing! They provided me so much detail with hearing aids I felt very comfortable. They truly went above and beyond. I will gladly tell anyone to go here from now on! Thank you!

Al
Review №28

Very thorough explaining, very nice and professional will definitely be coming back.

mi
Review №29

Anna Ellis is very personable, spends as much time as needed to ensure clients needs are met. Her skill and knowledge are evident. A pleasure to do business with!

Ma
Review №30

I have been wearing hearing aids for 26 years. When I moved to Arizona I became a patient of Anna Ellis. Now 11 years have past through many seasons Anna has been an absolute gem. Anna is by fa the best professional I have known on my lifetime. She is always kind and friendly, astute in her knowledge about services and product. In a world where customers are treated like numbered cattle Anna has been shiny star of compassionate servitude. Anna is the reason I won’t visit any other Audiologist. She is truly is a rare find.E Marie Driscoll

Ru
Review №31

It was awesome! My other brand hearing aid (not purchased at Connect Hearing) stopped working and I was frantic. I made an appointment with Connect Hearing and they immediately gave me a loaner until the one I purchased came it. I was in heaven! Not only because I had one that actually fit my ear but also that I could hear so much better and the cost was amazingly reasonable. The following week I went back and got my purchased one. It was so fast and easy. The tests were great; the staff were so friendly and efficient. I would recommend them to everyone. Thank you for your fast service and efficiency.

Je
Review №32

Took my Mom in for hearing aids. Super friendly and knowledgeable staff. Explained all our options and worked with us to find the best hearing aids for myMom. Couldnt be happier. Highly recommended!

RO
Review №33

I love going to this place for my hearing aid needs. Anna is so helpful and she always gives me very good advice.

Ja
Review №34

Ok ✅ greatest Anna is super. Katie talks with a smile 😃.

Ro
Review №35

My mother at 91 has been wearing hearing aids for a long time. Her current ones not working well anymore and she wasn’t pleased with the service she was receiving. So when she received the Connect Hearing flyer in the mail she was so ready to check out a new place. Anna Ellis was a breath of fresh air. She was very patient and new exactly what my mother needed. She truly cared and knows how the quality of hearing is so important to each individual. I highly recommend Anna and Connect Hearing.

Tr
Review №36

Anna has gone above and beyond to make sure my hearing is at optimum. Its important, Im only 49 and dont want to miss out on anything I can have an opinion on. She has a great professional work ethic and adds friendly and good sense of humour to the mix too.

Kr
Review №37

The hearing tests were very easy producing smart results. We found out very quickly that I had a definite problem in both ears. The Audiologist Anna Ellis was not only very friendly but gave me a feeling of complete confidence in her abilities. She was very caring and reassuring of the task at hand. She explained everything from beginning to end and answered all of my questions. She was also very knowledgeable about insurance and the abilities and limitations of all the different types of hearing aids available. She presented them in a side by side format with each listing their capabilities and of course their total cost. We discussed my problems in great length until we arrived at the product that would be the most beneficial to me now and in the future regarding the atmosphere of my surroundings. However, this was my choice to make and she didnt try to up sell me just to make more money but rather help me make the right choice. In fact, she performed a comparison test that proved without a doubt which product was the best for my particular situation. In conclusion, I would highly recommend Connect Hearing.

Su
Review №38

After 3 months of my husband having difficulty hearing and being unable to go to his usual company due to the covid issues we were able to get an appointment with Connect Hearing. Anna took the time to determine the issues with his hearing aids, determined that they were still under warrantee and offered to send them to the company. She then provided him with temporary devices and when his came in she recalibrated them and helped him with his phone app. She was SUPER!

Ji
Review №39

Ways an awesome experience, testing is very professional. Audiologist very good and a joy to talk to.Easy to get in out of parking lot.

An
Review №40

Fantastic experience. Anna Ellis was great and I highly recommend her. She goes above and beyond!!

De
Review №41

Dr Anna is marvelous . She is caring, personable , and always cheerful. Uncommon loyalty to her patients is a common virtue with her. And besides she loves Detroit!

Re
Review №42

Wonderful place to have hearing test done! They went above and beyond what was necessary and were so polite and wonderful to deal with!!Great place, strongly recommend

De
Review №43

Anna went above and beyond my expectations. She gave me a very thorough intense hearing test; helped me pick out my new one within my price range and was just a down to earth person. I will definitely be returning.Debbie

Li
Review №44

Connect Hearing has been a tenant in the buiding my husband and I own since approximately 2002. Anna Ellis has been employed there since 2007. She is a delight to have in our building. Her customers are always happy to see her and always leave very cheerful. They love to spend time talking with her. This is probably the reason she is always busy with a full patient list everyday!We have several other businesses and many different types of personalities in our building. Anna is always friendly, outgoing and kind to everyone. We are all very happy that she is there. And we are sure her patients feel the same way. Thank you, Linda Nace

Ri
Review №45

The best hearing test I have ever had done. Not just tones, but spoken words. I was able to understand why I can hear somethings, but not others. This is really a great facility. Im super happy I came in. Ill be using this Audiologist from this point forward for all my (many) hearing needs! Well done!

Ch
Review №46

This place is great. My mother recently got bluetooth hearing aids which we LOVE. My 2 year old daughter will facetime with her every few days now that our conversations are clear and understandable and we no longer have to repeat ourselves. I just wish she hadnt waited so long to get these. We couldnt be happier.

Ro
Review №47

Professional pleasant Gave all the information I asked for and needed.

Wi
Review №48

My first time going through an exam Anna explained everything in detail and did not rush you. I am very happy with my hearing aids and yes I would recommend Connect Hearing.

B.
Review №49

Thank you for taking such good care of our mother. Very accommodating and friendly staff!

Me
Review №50

Posting for Mike Barrett, who visited Connect Hearing in Mesa, AZ recently. Mike has had problems with his current hearing aids for the past 4 years. Ever since he purchased them in his other city of residence he has had troubles. Out of curiosity to decided to check out Connect Hearing to see if they could help. Anna Elliss assistance was to Mikes utmost satisfactory. She sent him home with a new set of hearing aids to use while she worked on his current hearing aids. He came back the next day and she had adjusted them to working much better than before. She also showed him how to put them in correctly. Something he was not shown at his previous clinic. He is super impressed with all the help and advice he was given especially since Anna knew he was not intending to purchase a new set of hearing aids. But, in the future he definitely will be purchasing them from Connect Hearing. If we could give a ten star review we would.Best Regards,Mike Barrett.

La
Review №51

Anna Ellis and Connect Hearing did an amazing job getting me the right hearing aides. They spent a lot of time with me hooked up to hearing equipment to ensure I was getting the best hearing aide for my situation. The improvement in technology today compared to seven years ago, when I got my first hearing aides, is like the difference between night and day. These new Phonak hearing aides are so much better than my old hearing aides. Thank you Anna for taking the time and getting this right for me.

Sh
Review №52

Ive been very impressed with the level of service my husband has received at connect hearing. Anna very knowledgeable and went above and beyond to find a hearing aid that would match our busy lifestyle. We were pleased with the time she took with us aside from just a routine hearing test to make sure he was 100% comfortable. We would highly recommend connect hearing!

Sh
Review №53

Best most concise explanation of benefits, and solutions for my hearing loss. Anna was thorough, kno9and fun to work with. I highly recommend!

Da
Review №54

My mothers hearing aides are connected to her phone. She not only answers my calls now, but I no longer have to repeat myself when we talk. Thank you Anna Ellis .

Do
Review №55

Anna is totally terrific!!!She is absolutely the best I have ever dealt with.She knows the product & adapts the hearing aids to the customer in the best possible manner.

Kr
Review №56

Wonderful experience. Besides the fact that Anna and her staff are professional and caring; it was so amazing to watch my dad have a normal conversation. No yelling or huh or catching every 3rd word, nice normal conversation. We couldnt be happier. Thank you!

Ja
Review №57

I really felt comfortable, and Anna was so nice, and she got right to work. If was an enjoyable, and calming experience. Annas personality was over the top we need many more people like her in this world. Anna you made this experience excellent thank you so much for your kindness as well as everything else.

Jo
Review №58

Very pleasant,nice. Explained everything well.

Ka
Review №59

Anna and Christine are very professional as well as knowledgable. They are with the Connect Hearing company. Their location is on ValVista just south of Southern. Anna gave me a hearing test and she determined hearing aids would be very helpful for my hearing loss. I first settled on the ones my insurance allowed me a co-pay for them. During the trial period I decided to exchange my hearing aids for some that would work better for me. Anna helped me choose another brand and I am in love with them. They were not covered by my insurance but they are well worth the money. The exchange went on with absolutely no problem. Remember when choosing your hearing aids that cheaper is not always the way to go. You get what you pay for. You also need to consider the service you will receive after your purchase. Connect Hearing is the place to go.

Le
Review №60

Anna is awesome! Knowledgeable, helpful and very caring. Love the Phonaks for mom, thank you.

Ja
Review №61

I’ve personally worked with Anna for 8 years. Not only is she knowledgeable, but kind and patient and refreshingly not pushy. She takes her time with patients and makes them feel at home.

Ci
Review №62

Had a wonderful experience. Very knowledgeable staff. Anna and Kristin are just awesome. I would definitely recommend this office

sh
Review №63

Just what I needed. I had all my questions answered had a good fitting and Anna is a sweetheart. I highly recommend Connect Hearing.

D
Review №64

Anna was enjoyable to work with. Made me feel at ease, right away. No high pressure sale techniques were used. She was very interested in my needs above all else. Great experience!

RA
Review №65

We love her, she did a great job, she not only fixed my hearing aids but also taught both myself and my partner how to handle hearing loss with less frustration. Anna was great and more helpful than the other Unitron agents. She went beyond our expectations.

Ca
Review №66

Gave me info that I needed and did not force any product but asked me what I could afford first. Trial period was great and still I was not force into anything. The decision was all mine. The end results was a purchase and improved hearing . Great Audiologist.Carolyn Rivera

Ji
Review №67

Anna, as unusual was great... explained the aids capatiblies very clearly. Looking forward to hearing sounds I havent heard in quite some time

Ca
Review №68

I got my hearing aids 1 year ago, and Im happy with them and with the service Ive received.

Ca
Review №69

My mother in-law received her hearing aids from Connect and overall it was a wonderful experience. The staff were friendly and very knowledgable, answering all of our questions in a manner we could easily understand. Her new hearing aids allow her to hear so much better both in person and especially on the phone. She can once again enjoy a chat or Skype her kids/grandkids without straining to keep up with the conversation.

Bi
Review №70

Anna is a great audiologist with a lot of experience! She explains things very well, and has great patience. I recommend her and Connect Hearing in Mesa, AZ.

Su
Review №71

We drive further to go to this connect hearing because Anna is so great. She speaks loud and clear for my mom to be able to hear and she is always cheerful and friendly. Great service too.

Me
Review №72

Love connect hearing. ANNA is awesome

St
Review №73

Anna was very helpful. I have had problems in the past with hearing aids. After talking with Anna and going through the hearing tests I am sure I will get the hearing aids she suggested.I feel these are the best I have ever tried.

Ma
Review №74

Anna is awesome. She makes sure to get us in to resolve all of our problems assp.

Su
Review №75

Setting up my appointment was so easy with Kristen getting my information, and Anna the audiologist is amazing! She is thorough and so friendly and informative. I am so happy that I found them and Connect Hearing.

Li
Review №76

Appt.was right on time as scheduled. Anna was very thorough In explaining my new hearing aids and answered all my questions. Happy she is following up with me on how things are going.

Ga
Review №77

I got my hearing aids from Anna and theyre the best thing thats happened in my life since I got glasses which was the other best thing that ever happened in my life now I can hear and see. Anna is always there for a follow-up advice, and her team is one great team

Me
Review №78

I have nothing but high praise for Connect Hearing. Ann is really nice and great at what she does. They got me new hearing aids approval during the holidays and I am extremely happy with my new hearing aids.

Da
Review №79

Anna has taken care of my hearing aid needs for about 6 years, good product and good service.

Ed
Review №80

Audiologist Anna Ellis has been a pheonomenal service provider. Been going to her office for 13 years and she is always above board with excellent skill and knowledge. A sweet and sincere good person. Very glad to post this review.Edna Driscoll :)

Be
Review №81

Very friendly, enjoyed speaking with Anna. Took very good care of my husband. Definitely would recommend.

Sa
Review №82

Both Anna and Kristen were fantastic. They did all the could to make my experience convenient and easy.

Jo
Review №83

We have been to several different hearing options in the past and this absolutely is the best office weve ever been in the best of tension that has ever been given and we are so pleased with the hearing aids that were presented to us and working so thank you for being here for each and every one of us

Al
Review №84

I decided to take my mother to Connect Hearing as it was a consumer reports recommended business for a hearing aides dispensary. Anna first tested my mother’s hearing with her current pair of aides, which by the way are ten years old. Understandably she didn’t hear very well and scored low. Anna explained my mother could her the vowels but not so much the consonants. She was then evaluated in the soundproof booth and then fitted with Phonak hearing aides and then tested again and doubled her score. Phonak was another consumer reports recommended hearing aide. My mother tried them for two weeks with a little adjustment made during the trial period. Hearing aides are very expensive but I feel better knowing that Connect Hearing and Phonak are consumer reports recommended.

Su
Review №85

Last Friday, June 30, 2017, Dr. Ellis and her assistant Cindy came out to conduct a series of free hearing screenings for our residents at our 55+ community in Mesa. Both were so generous with their time and expertise, and our residents were extremely pleased to have such a valuable service come right to us! We will definitely recommend Connect Hearing to anyone looking for help with their hearing and/or hearing aids... Thank you, Connect Hearing!

Pa
Review №86

Anna is the best audiologist. Anna is friendly, very knowledgable and goes the extra mile to fix a problem. I have gone to Anna since 2010 and I wouldnt consider going to anyone else.

Fr
Review №87

Anna was professional, knowledgeable, personable and thorough. She put us at ease and I would highly recommend her.

Le
Review №88

Anna is very helpful and personable. Definitely recommend!!!

Pe
Review №89

Professional, efficient and courteous.

BI
Review №90

ANNA AND CHRISTNA ARE THE BEST. ON TOP OF EVERYTHING AND EXPLAIN ALL. NO CUTTING CORNERS . THESE NEW HEARING AIDS ARE GREAT!

Br
Review №91

Anna did a super job of helping my 93 year old mother find a total hearing solution for her problems.

Ke
Review №92

Anna is awesome!! Very kind, professional and focused on making my life better by helping me hear better. Outstanding individual.

Ka
Review №93

Had hearing exam with Anna Ellis and also ordered custom earplugs to help prevent further hearing loss while riding motorcycles. It was a great experience and learned a lot about the newest hearing aids are bluetooth enabled now and Connect Hearing uses internationally sold aids so great for snowbirds and travelers that are in different parts of the country or outside the country if a warranty situation may arise

Gr
Review №94

I would highly recommend Connect Hearing and specifically Anna. Anna was wonderful through the whole process, from start to finish. If you have every thought you need hearing aids or need them, Anna is the one to talk too.

co
Review №95

Anna is the best ever she is smart and answer all my questions I love her.

Mu
Review №96

Its great place and dr anna was very detail oriented and spent enough time with me to answer all my questions. friendly awesome staff as well.

Si
Review №97

Competent .paitent with explanations Would recommend.

Kr
Review №98

Awesome customer service, answered all my questions. This is my first time buying hearing aids and they made the transition extremely smooth. I would refer them to everyone I know.

Da
Review №99

My mother who is 93 recently visited Anna Ellis in her Mesa office. Anna is always patient and interested in helping my mother and attending to all her hearing needs. We are glad she is there with exceptional service.

Do
Review №100

Anna EllisWas very terrific I love the way she assist me. She was right on point with my hearing aids Thank you for having her as an assistant

Information
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100 Comments
Rating
  • Address:1237 S Val Vista Dr Ste 111, Mesa, AZ 85204, United States
  • Site:https://clinics.connecthearing.com/mesa/1237-s-val-vista-dr.html?utm_source=Yext&utm_medium=GoogleMyBusiness&utm_campaign=Yext_Listings&y_source=1_OTkxNTAyOS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 480-807-5410
Categories
  • Audiologist
  • Hearing aid store
Working hours
  • Monday:7:30am–4:30pm
  • Tuesday:7:30am–4:30pm
  • Wednesday:7:30am–4:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–4:30pm
  • Sunday:7:30am–4:30pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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