We have been extremely pleased with Dr. DeCasteckers services for more than 10 years now. Her chair-side professionalism is excellent, and her care/services are thorough. Without reservation, wed highly recommend her for your family dental needs, too!
Dr. DeCastecker is very thorough on routine cleanings. Very friendly staff and Dr. DeCastecker is very personal and friendly as well.
DeCastecker really knows her stuff and she takes time to make sure I understand what is going on and why. Her assistant was very friendly and relatable. My experience here has always been welcoming and pleasant. I very highly recommend this dentist to everyone.
Went to Dr DeCastecker for first visit due do insurance EPO Network not including my long-time dentist. Received cleaning and bitewing X-rays and was told I needed 2 teeth pulled, 2 resin composites and a crown. I thought that was a little strange since I’d been to my old dentist 6-months ago and was not told about needing a crown or resin composites and he said the 2 molars would eventually need to come out, but there was no rush. I asked for a copy of the X-rays so I could get a second opinion and was told that due to computer issues, my X-rays no longer existed. So I was forced into getting another set of bitewing X-rays. I asked my old dentist if my teeth had deteriorated this much in the six months since I’d seen him. He said no, there was no change and he couldn’t understand the need for 2 resin composites or crown. The 2 molars that we had been keeping an eye on over the years, had not changed.
I cannot say enough about the Doc! She is amazing and cares genuinely for her clients. I appreciate her, and her staff. They are real Class Acts. Highly recommend. Much love and respect Doc, and the girls.
Dr D. Is wonderful! I recommend her to everybody!
Great experience. Always thorough and professional, great attention to detail and very friendly. Wouldn’t go anywhere else.
Dr. D spent time discussing the pros and cons of my orthodontic evaluation. I really appreciated the time she took and her advice.
Dr. Decastecker was very professional as well as personal and answered my every concern. I feel very confident with her, am very happy I decided to start seeing her.
Dr. DeCastecker is warm, kind and sympathetic. She worked hard with a stubborn tooth, but I was in absolute comfort with no pain. Her office space is very clean, and her dental assistant was awesome. I will absolutely be returning for all my dental needs, and I recommend giving her a call.
I love this office. Not only do they make my smile feel brighter I leave with a smile. The Dr. And employees are so kind and gentle. I would definitely recommend DeCastecker.
This is a great place to take care of your teeth. The team was very professional! All the people here were very gentle and kind to me. They explained very well what was going on. I high recommend Dr. Estella! 👌👌
Fantastic, well organized and thorough.Great explanation of work needed while looking at Xrays and considering time end cost with insurance. Dr. D filled two cavities with her assistant and it was painless and easy! Top rating👍
Appointments on time. Dr DeCastecker is personable and has excellent care and experience.
She is great! She fixed my teeth! they feel better than the rest of my teeth! Very friendly! Very Nice! Recommend to anyone!
Very professional, caring and competent care. I wouldn’t go anywhere else.
Decastecker Dentistry is the most thorough and considerate dentist that I ever been to I found her three years ago a year-and-a-half before that I had two dentist tell me I needed all my teeth removed I was very lucky to find her I still have my teeth 4 1/2 years later Thanks to DeCastecker Dental Specialists
My Favorites #1 everyone is wonderful there and they have a great sense of humor enjoy my visits and getting my teeth taken care of A1 service
So, I want to start by saying miscommunication may be the result, but even so, NO attempt to resolve was made...So I went here over a year ago to get the usual, teeth cleaning/ X-rays/ etc which went really well! So I thought maybe I will get the Invisalign treatment here as well so I asked about it and the process started off pretty easy... but things started going down hill after talking about other options with Invisalign...After getting the initial estimate, I felt it was kinda steep and wanted to do a different option. We started exploring a second version of Invisalign, and I scheduled my first appointment for the process. When I showed up the first time, nothing had arrived and I was told they held off since they “weren’t sure what I wanted to do...”A little baffled by this news, I asked them to please submit the request again and let’s try again...So at the second attempt 2 weeks later, not only had they NOT placed the order, but they “thought I had canceled my appointment...”Needless to say I decided to go elsewhere since they did not seem interested in helping me get my teeth straightened...
I started taking the kids here recently and I have to say they are absolutely incredible. They are all very sweet, very caring, and really take their time to make sure there is a level of comfort throughout. I highly recommend them! In fact, I too have scheduled an appointment now, and Im admittedly a slacker when it comes to getting in to a dentist.
After dental work that has left me in pain for seven months, I spent quite a bit of time researching dentists looking for a private practice where the dentist was the one who did both the drilling and filling of cavities, as that no longer seems to be the norm. Not only does Dr. DeCastecker’s practice fit that bill, but she is also the most gentle dentist I have ever come across. I did not feel the needle go into my jaw when administering the Novocaine whatsoever, and the tooth she repaired feels more like a real tooth than my actual teeth. The previous mentioned dental work directly below it feels like a bowl carved out, with ridges poking upwards and sitting too high in the tooth. However, Dr. DeCastecker took the time to carve out what feels like natural ridges in the tooth in addition to a seamless fit that needed no adjusting.I will recommend her and her practice, all of her employees have been exceptional, until the cows come home. If you have had bad dental work, you know the nightmare of finding a good dentist and being brave enough to let anyone else touch your teeth. Dr. DeCastecker is the perfect candidate to ensure you go back for the necessary treatment you need. If They cater to cowards like me, they’ll definitely be able to handle any dental fears you have.
I’ve never had a dentist clean my teeth before, it was always a hygienist.. Dr. deCastecker did a very thorough job and made my teeth pearly white again🤗
Went in for a routine cleaning and visit- my first time there. Although the dentist is very nice, I had two fillings done and I could feel the drilling. Never had so much anxiety at the dentist before. Ended up needing a root canal from the endodontist who was recommended. He couldn’t t complete it and my tooth had to be pulled. Now several months later, the other tooth with the filling is bothering me. I wish I never got the fillings done. I am way too young to be losing teeth. Was highly disappointed with my visit and now the results from it. I should have paid out of pocket and saw a dentist my friend recommended instead of going with a dentist on my insurance plan. At the end of the day I have spent way more and endured some awful pain.
Awesome staff. Excellent service
Good and thorough exam. Very comfortable with the safety features of preventive Virus protection.
Excellent care from the minute I walked into the office. The cleaning was meticulous and done by Dr. Decastecker. She took the time to explain in detail my dental issues and offered many possible solutions. No pressure to buy or do anything else. Very pleased with my choice of dental provider.
The staff is always friendly and professional!
This is the third time Ive been to DeCasteckers and it was as good as a dental visit can get. Mary Ann made me feel very comfortable on my last visit! Keep up the good work girls!
Dr. DeCastecker is a wizard. She puts me at ease, is very friendly. I have had alot of work done, and its been minimal pain. I highly recommend her. The staff is so friendly as well! You wont be upset if you choose this office!
I am posting on my boyfriends account. My name is Kristen and I recently went to this dentist office for the first time moving back to the area. I’ve only had 2 cavities in my lifetime. I was told I have significant receding gums, and 8-10 cavities that needed to be filled. When getting a second opinion I was explained by another dentist that just because there is decay does not mean the cavity needs to be filled. It can be watched closely and may not advance into the dentin with good oral hygiene. I was told only 3 were through the enamel. I was also told my gums were fine. It’s a shame that some people just want to make more money.
Professional, compassionate, efficient, excellent staff, lovely office, cant say enough about this practice. I returned to this provider after trying another dentist when I moved further away. I highly recommend Dr. DeCastecker.
Initially thought everyone was great and nice, however, upon getting a root canal I felt every single poke and prod! They wouldn’t believe that the Novocaine was not working and that I could feel every thing and proceeded to continue the procedure for another half hour -45 minutes while I was having a panic attack and in extreme pain! Finally she stopped and her assistant got an attitude with me blaming “anxiety” and still insisting that I could not feel it. At the end she finally realized the medicine did not work. Horrible experience, very traumatic! Not to mention one time she said she was going to work on one tooth for x amount of dollars And actually did two Teeth doubling the price without my mothers consent ( I was only 15 at the time). Will never go back, do not believe she should be working on people!
Very pleasant staff. Honest consulting. Transparency. Fair pricing. And the procedure I had done wasnt going to be a very pleasant one. But Dr. DeCasteker made me feel very relaxed and comfortable with little to no discomfort. Highly recommend.
Very nice staff. Very courteous and personable. I enjoyed my visit. Would like for DeCastecker Dental to become my regular dentist and become my familys dentist also. 👌👍🙏🙌
Would have loved to get services done here but they never answered my email! Money lost on their part. Incompetence is sad.
Very nice staff! They make me feel comfortable and I was terrified of dentists. I would recommend this office to anyone.
The best most loving but skilled dentist I have had the pleasure of knowing .I have had a lot of dental issues and she is amazing she will get you together I can only give 5 stars which I could give more .
Friendly staff, helpful and informative dental assistant, a caring dentist, a clean building, and a sun screened waiting room.
The hygienist was so friendly and very thorough in my cleaning. The dentist gave me a great evaluation to help stop the problem I am having.
Dr. DeCastecker has been my dentist now for over eight years, and I would not go anywhere else. She is very informative of what procedures are recommended, proficient in her dental practices, gentle in working through any fears you may have, and cost conscious of your budget. I have recommended Dr. DeCastecker to my whole family!
Ive been a patient of Dr. DeCastecker for years now. She and her staff do an amazing job and I would highly recommend them.
Going to the dentist has always been nerve racking for me. I was referred to dr Decastecker from a friend and let me tell you am so glad I was. This lady will make your visit comfortable. I feel like am family there. And the lady’s she has working with her are amazing. Sylvia Is the go to lady who knows everything about any insurance or will even help you if you don’t have insurance. I met MaryAnn yesterday she cleaned my teeth was such a gentle experience. I highly recommend this place
Excellent attention, a lot of professionalism. Also Dr. Estela DeCastecker has great human qualities.
I am totally satisfied with the care I have received from all concerned at DeCastecker Dental. They are profesional, friendly and I am very comfortable going to Dr. DeCastecker.
Very caring to my kids needs. Takes her time, the office is kept very clean.
Best dentist i ever had,the whole staff is awesome
My family has been seeing Dr. DeCastecker for 2 yrs now. My boys love her and are always happy to get their cleaning done.
I moved from Chardon to Mentor and needed to find a dentist close by and am SO THANKFUL I found them. I was used to smaller practices with more personal service and it was hard to find in mentor but this office was perfect. The receptionist is kind and thoughtful just like the Dr. And Hygienist. I had a filling done and it was the smoothest filling Ive ever had. I barely felt the injection and the Dr. Even had a prop for me to use to hold my mouth open comfortably to avoid irritating my tmj issues. I will be going back for all regular cleanings and am referring my fiance to go here as well.
Kind and caring staff! Love this place!
I would recommend DDS to anyone looking for outstanding dental services.
Gracias it was very professional and caring
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Friendly and knowledgeable!!
Very kind attention
I just had my 65th birthday so you can imagine Ive seen a lot of dentist in my day. Dr. DeCastecker by far was the best dentist Ive ever had. She is kind and soft-spoken, gentle when she does her work and an extremely high quality professional. She takes care of my whole family and I would not hesitate to say that they all agree with me. I highly recommend Dr. DeCastecker to anyone.I just had my 65th birthday so you can imagine that I have seen a lot of dentist in my day. Dr. DeCastecker was by far the best dentist I have ever had. She is kind and soft voice, soft when she does her job and by a very high quality professional. Take care of my whole family and I would not hesitate to say that everyone agrees with me. I recommend Dr. DeCastecker to anyone.