Went in on a Sunday I thought it was going to be busy but it was not I got checked in and sent to a room in the first 10-15 minutes of being there, they were very quick and really listened to all my symptoms to start working on a diagnosis and made sure I was comfortable. I was diagnosed with bronchitis and asthma, my whole trip was about 2 1/2 hours which was nothing compared to other hospital visits staff was super friendly! And the nurse was okay when I pushed her back a little from doing my Covid test, (it was just my initial reaction)⭐️ ⭐️⭐️⭐️⭐️

Kudos to the emergency room staff....Those who worked with me on Monday and discovered my severe infection, was performing emergency surgery within 2 hours of being brought in by ambulance , and had me admitted for post-surgical care until that Friday afternoon.And kudos to those who worked with me that very same Friday night - 12 HOURS AFTER I WAS DISCHARGED AND HAD TO BE BROUGHT BACK BY AMBULANCE - who had to perform a task that I was told should have been avoidable just as a basic standard of care during my four to five day admission.

I had to go to the ER for dehydration and I was promptly brought back to a room and the nurse quickly assessed me and Dr Bennett was in placed orders for lab and fluids. My nurse Olivia was very nice and knowledgeable. I had CT scan and was to and from the scanner very quickly. i received the care that I needed.

Visiting from out of town. Everyone was friendly, kind and professional. They took me back quickly, and gave me timely updates on tests, bloodwork, xrays, etc. Going to the ER is never fun, but they made me feel as comfortable as possible. I highly reccomend.

I will have to say this was the best hospital I have ever been to. My nurse Chelsea was amazing. She has excellent bedside manner and humor. One of the realest Ladies I have ever met in the medical field.I just want to thank Dr. Joel and Mrs. Chelsea for taking such good care of me and my unborn child. Yall are great. Thank you from the Hallman family!

Horrible wait times with poorly prioritized order of patients seen first. Then they rush their patient care because they are so understaffed and always busy.

I had a very nice experience. I did not have to wait long and felt that I was handled with much care. They did their best to get me out of there quickly as well, yet took time to properly care for my emergency. I am grateful!

Must have got lucky! Went in Saturday night around 9 o’clock- very efficient. The staff was nice and thorough with my exam and listened to my concerns. I was in and out within an hour and half! Very happy with my experience especially expecting a long wait time.

Everyone here was friendly, professional and helpful. My nurse and PA made me feel comfortable and cared for. The nurse was so helpful and loves The Office like I do. The PA was so helpful and had beautiful eyelashes. I know its kind of a weird review but weird is ok sometimes 😅

As a mom with her daughter attending KSU, I am very disappointed in the ER in Manhattan Kansas. I understand the 3+ hour wait during the current medical crisis but the attitude of the receptionist is not acceptable. She was not only rude and dismissive of my daughter’s concerns, but to everyone in the waiting room. Once my daughter was put into the room for treatment she was administered an IV but was not checked on or monitored on a regular basis. When she began shivering as she had to call me about what to do and I had to tell her how to get a blanket, then when her IV ran out nobody knew because they weren’t checking on her and I got another phone call on what to do. Nobody seemed to care that my daughter was alone and scared and needed clear communication about what was going on or how to get help when needed. I would think that being in a college town they would know how to help students through the process of being in an ER environment. I will be surprised if our concerns will be addressed or if the hospital will reach out to my daughter to apologize for her experience, but we will see.

I went in with very low expectations, as I had just come from JC and wasnt given the time of day. But I was genuinely surprised and impressed by the care I received from everyone. The nurses, the doctor, the radiology tech, the intake person, everyone was just wonderful. I was treated like a human and listened to and I felt like I certainly received superior care while a patient. My genuine thanks to Dr. Bennett and his staff.

I just had a serious accident in my home. I felt as if I were being rushed through the entire process. Then when wheeled out the my car I told the nurses I couldnt put any weight on my foot because I could fill it was broken. I was told by two nurses that there was no fracture. I got conformation today from orthopedic sports medicine that there are 3 fractures in that one foot. Also the ER doctor knew it broke, from the notes he sent to OSM.

I had excellent experience at Via Christi ER while there. The admitting clerk, the nurses, exray tech, the EKG tech and the Dr. all treated me with respect. They all done everything to make me comfortable while examining me for my ailment and even let my wife sit with me during my examination. So I had no complaints.

They were decently busy when I went. Took about 1.5hrs to get into a room. Once in the room, they were pretty quick to get labs and stuff going. Never seen a Dr, only nurses.

Had a bad leg injury. Was visibly in severe pain to the point of crying. Still had to wait 30 mins. Was told due to it being a holiday they didn’t have the staff. Then I couldn’t get an MRI which would have been ordered but because it is a holiday, July 5, there was none available and no one to do them. The nurses and Dr. Crane were very nice and compassionate. I feel like a hospital is where one goes to get 24 hr care. If it’s a holiday that is not the case here.

I was treated almost immediately. The staff was compasionate and helpful. My doctor actually had bedside manners which im not familiar with livin in a large city.

Top notch, polite and attentive. Everything was handled in timely manner. Till it was time be released, it took an hour to get released.

Very rushed experience. Unsanitary practices. Bathroom wasn’t cleaned from patient before. RNs coming in the room with gloves already on. Nurses used my body as their table SEVERAL times without my permission. Had to be stuck 4 times by 3 different “nurses”. Julie and Amarosa got it right on sticks 3nd 4. Request and complaints were ignored. Nothing was done about my complaint and was sent home with Ibuprofen even though I stated several times that that and Tylenol extra strength was not working and my pain level and bleeding was SEVERE. Huge bruise on my arm from the malpractice. Had to tell the nurse several times not to stick me in certain places and that SALINE was literally burning my arm as she was administering but she wouldn’t listen. Then got upset with me when I yelled “it’s BURNING”. First and last time there. Would give 0 starts if I could. Definitely DO NOT RECOMMEND!!!!

Really great experience with a thoughtful, kind, and professional staff. They took good care of me, kept me informed, and provided excellent treatment. Highly recommended!

Only gave 2 stars because the nurse was rather great with my daughter. Otherwise the ER doctors are all around not personable or friendly in the slightest way. You’re absolutely just a number if you walk into this ER.

I took my mother to the ER due to a severe case of bronchitis. Jordan, Micah and the ER staff were kind, efficient and sent us on our way quickly. She is feeling much better today due to their medical treatment.

This ER had the Dream Team on shift during my visit. These were hard working, compassionate, and skilled professionals.

Thank you for the care I have yesterday. I’m also thankful for my nurse Olivia who’s taking care of me I’d appreciate it.

My child busted her chin open last night. The ER faculty quickly and kindly attended to her stitches. We were there less than 2 hours.

I went to the ER cause I couldnt breathe and I was in alot of pain in my legs. I had been putting it off cause I didnt have insurance but I couldnt put it off anymore. Im glad I didnt cause my blood pressure was through the roof and my heart was failing me. I was told that I was lucky that I came in when I did and that they have programs that can help you. They treated me like I was the most important person around. They showed me that there is people out there that really do care about people thank all of you for everything you did. Your the best in my book!

I will preface this by saying everyone was very kind, helpful, and tentative.I brought my infant daughter in for a fever and agreed to have them run tests. I feel like they put her through unnecessary pain. They tried to draw blood from both arms and failed because of her tiny veins, then decided to use an iv needle and was successful. Why couldn’t they do that first since it was smaller? Then they TWICE tried to place a catheter to get urine and failed…then decided they will call the nursery because they do it all the time. Why couldn’t they do that first? The nursery came and scanned her bladder and she did not have anything yet so they decided to wait so they wouldn’t put her through unnecessary pain if there was no urine to take. Thankfully after that her nose swab came back for a viral infection so they didn’t have to place a catheter a third time. But why could they not scan her bladder the FIRST time to make sure there was something to take AND call someone to do it that does it frequently? Instead of having phlebotomists and nurses that dont work on infants or babies as frequently as a nursery nurse does…why don’t you just have those nurses come down to do the little work it takes to work on an infant so it’s quicker. I feel like they used my baby as a learning segment since they either have not done work on infants that often or at all. Thankfully she will not remember any of it but I will.

I was transported there after my blood pressure dropped and my husband had to call an ambulance. When I got there they asked why I was there, and I told them as best as I could while still being somewhat out of it. They seemed to have just ignored the reason I was there and sent me to CT for the back pain I had because I had pulled muscles from a car accident I had a couple of weeks ago, which I already had a CT for it at that time. I did not need a CT for my back, I needed to know why my blood pressure had dropped and made me faint. I have only had that happen when I had an epidural so I knew what was going to happen, I just didn’t know why it had happened since I’m not on any medications and don’t have an underlying issues. I kept asking about it and said that’s why I was there and the answer I got was that it was well you might have the shingles, and might be dehydrated. They didn’t give me an IV to hydrate me if I was dehydrated. They ran no tests and kept asking if I was pregnant which is impossible since I had my tubes tied a year and a half ago. I am usually a very positive person and let stuff slide, but my husband thought I was dead and my kids saw me sheet white on the floor eyes wide open with barely a pulse. I want to know why that happened and I didn’t get any answers and nobody listened to me. I also never saw a doctor once, only the nurses. They made me feel stupid, and when I called my primary care doctor she was so confused as to why no tests were done.

Had a synchopal episode due to dehydration after playing golf(100+degrees). Daughter called ambulance, thought I had a stroke(Im75 yo). Ambulance and ER staff were great, quickly diagnosed problem, started IV and did a very thorough exam. Thank you.

The Emergency Room was clean, pretty much spaced out and very quick. Placed in a room to be triaged and within an hour or so I was on my way out with instructions. Nice Nurses, Nurse Practitioners, and X-ray Tech.

I went to there after my son got his second shot of Pfizer. His body was burning. Luckly, nothing was serious only body reacting to the vaccine. We were called fast after checking in this time, but the doctor took a long time to show up. Overall, good service.

My concerns were not taken seriously and I was prescribed an antibiotic that did not treat the symptoms I was describing. I specifically asked about a certain condition and was told that it probably was not that, then diagnosed by my primary care physician with the exact condition I asked about in the ER. Listen to your patients. They know their own bodies better than you do.

We had a great experience in the ER. We only waited a few minutes before we were taken back. The nurse (Kendra) and Dr. Burkholz both took great care of my son and made sure my questions were answered.

Very disappointed. Would rate no stars but only option was 1. I should have gone to kstat or storemont vail. The overall quality of care and service has declined severely. I went in with extreme lower back pain and left over 2 hours later with pain which was worse. Kept getting same response as if it was a memorized verse. “Come back if your pain is worse or you have a fever”. It was repeated over and over by staff and on discharge. Well the pain was worse when I left. Last time I will go. Shame on you!!I should add that billing is horrible. If it is not resolved I will be taking legal action as this affects my credit.Do not go there if you can help it. If emergency request to move as soon as you are stable

I was brought in by ambulance and forced to “sit” in a wheelchair. I was unable to sit up. And they still forced me to sit in the waiting room forever because there “wasn’t any rooms”. And my husband was told “there are a lot of patients that take precedence over her” they were incredibly rude. And treated us horribly. Honestly two stars is a bit generous.

My wife was taken via ambulance to this hospital after a fall in which she hit her head on concrete steps. She was treated well and quickly and after a CT scan was released with instructions to rest and monitor for concussion symptoms. Since she didn’t pass out from the fall seemed very appropriate and she is doing well.

The staff was very professional and attentive to my needs. I felt they really cared about me. Thank so much for all that you do.😊

By far the nicest and caring staff Ive ever had at any Hospital.

I was left in excruciating pain for 5 hours. TWICE. U DONT WANT TO KNOW. U NEVER NEVER SHOULD HAVE CHANGED MANAGEMENT. U realize you are breaking HIPPA laws. I can see patient names

My daughter had an allergic reaction the night of July 13th and all of the staff was wonderful and treated her properly. The nurse practitioner even shared with me she had children of her own with food allergies, so she knows the drill. I was instructed to keep an eye on her, and administer the epi pen if she had any problems swallowing and we went home. The instructions coincide with our instructions from our allergist and our emergency plan for allergies, so my daughter was in good hands that night. The night of July 14th my daughter was in pain, her condition was worsening and she started having trouble swallowing. This is an anaphylactic reaction, so I administer the epi pen and immediately go to ER per the instructions given to me by the nurse practitioner the night before, my allergist, and our allergy emergency plan. However, Dr. Brown, John, C. treated my daughter for a sore throat. He did not treat her for anaphylaxis. His instructions given to me also will kill someone someday if you have food allergies. He also told me that I should not have administered the epi pen! He needs to be educated on anaphylaxis because everything he was spewing contradicted what I was told the night before by the nurse practitioner and from what my allergist says to do in the event of an anaphylactic reaction. The fact of the matter is this is my local ER, and because of my daughters condition we will be visiting more often than normal children do. I expect for her to be treated PROPERLY for the condition she has because it is a life threatening condition. A sore throat! Its almost laughable. Education please!

Nurses were very nice and friendly. Very relaxed when explaining things.

Didnt ask profile questions so the information on my summary is very wrong. They did give me meds which may be helping. No thanks for my calling YOU. Ascension management has seen a drop in quality care, previous owners had high marks for customer experience, Your note just proves that caring means you would have reached out to me the next day after learning of my concern. As a serious Catholic, the note on my chart would have me excommunicated. I’m not certain it was a mistake chosen by the triage nurse as it could be. Regardless, Via Christi is not the Catholic hospital it was prior to Ascension’s merger.

Everyone was carrying and considerate with me. Did everything to make me feel comfortable!!!

My boyfriend brought me in after a longboard accident, where I had pretty bad road rash, a bump on my head, and a severe pain in my side. The nurse brought me back after while, but I laid there for at least 1-2 hours before the doctor came in. When she came in she looked everything over and had someone come in to give me some IV meds, which somewhat helped, but not enough. The nurse that put the IV in numbed my hands, which were pretty raw and torn up, because she said they needed to numb them so they could clean them and bandage them up since there was rocks and debris in them. After another hour or so they did some x-rays and everything was fine, but no one was very helpful with getting me in and out of the wheelchair and I was in pretty bad pain. The accident happened around 8:45pm and we didn’t get out of the emergency room until almost 1am. When they had got ready to discharge me, still nothing had been done with my hands besides the numbing. By then, they numbness was almost gone and all they did was put ointment and a bandaid on them both, no cleaning done at all.

Extremely dissatisfied with the care I was given. Woke up to a bat in my room, and after looking at the cdc website saw that I would need to be treated for rabies. After going to the ER, the doctor laughed at me, refused to treat me, and sent me home. After talking to my doctor and the health department, they were very surprised and upset that I was not treated as they said the protocol is to treat that situation as if you have been bitten and go through the rabies shots. They sent me back to the ER, since that is the only place that can administer the rabies shots, and I had to go through the entire process again and this time I was actually treated. I was not going to do anything about the care I was given until I got a text asking me to leave a review on Google for the hospital. So here we are. Very disappointed.

Took forever to be even in triaged. Waited forever to get called back. Decided we would continue to take care of our infant with a fever and whatever else at home because it was over an hour before we could even get a room. I’m not going to have my son screaming in the lobby and just hoping for something soon.

I had some stomach bloating to the point where i battled to breathe and was cheked properly was asked all the necessary questions and told them how i feel they tested me and tell me every test was good and what problem could be and gave me medication and i treated good even the girl at the front desk was very helpful as was the nurse and the doctor who helped me thank you so much

Went in for extreme sciatica pain. Once I initially went to the back they sent a lady to ask some basic questions. One of them being did I take any form of medication for the pain I was experiencing. I told her Naproxen but its been having little to no effect on the pain. After that an older male nurse comes and is asking me questions related to how I got hurt, how much does it hurt, etc. The doctor comes in after and it seemed like from the get go he had it made up in his mind I pulled a tendon in my leg. I try explaining to him Im pretty sure its my sciatica but he just brushed me off. He ended up prescribing me crutches and more Naproxen. I literally sat in that hospital for a little more than 2 and a half hrs and left with the same pain I came in with and a prescription for the stuff I was already taking that didnt work. As well as an outrageous bill Im sure. I forgot my nurses name but he was an older gentleman and by far the only reason I held my composure in that building. You could tell he cares alot about his job and wanted to do the best he could to accommodate me. He gave me some advice that is unfortunate but seemingly very true, unless youre dying there is very little that ER will do for you.

Got in and out in good time (one hour).Nurses and nurse practitioner where knowledgeable and efficient.

The social worker went around telling people that I had nothing for my baby. She called DCF to come question me. She apparently told the nurses the same, slandering me. My past is my past. Baby was born healthy as was I. Didn’t appreciate it or the way I began to be treated.

We had a great experience! Very nice RN and physician!

I was seen in a timely manner and both nurse and doctor were great

They did an amazing job getting me stitched up and were very kind to me while working on me.

Staff sought answers to my problems; including unasked situations. Friendly, effective, thoughtful.

It took me a while to be seen, but once in a room. Things were much better. Nikki Wickham, Dr. Attaday and the entire staff, were extremely helpful, professional, and courteous. The phlebotomist Annamara was excellent. I am extremely happy with my care by these people. Please pass on my gratitude to them!!SincerelyJohn W MARKHAM III, M.S. , M.S., DDSLTC U.S. ARMY RET

I had previously wrote a bad review at this hospital. I went there at 4 in the morning the staff was really helpful got me into see me almost right away and helped me recover for the worst atomic bug ive ever had.

Could hear the nurses talking about me and making mean comments about my reason for being in the er

Not very clean and rude nurses.

Took me in within a reasonable time . Given pain meds as needed. Felt they took care of me Appropriately.

Anxiety doesn’t mean that every symptom is a result of anxiety. I went to my primary care and I was diagnosed with myocarditis as a result of the second covid shot.

Did not get asked nearly as much questions as I should have about my symptoms or problems. Basically got treated for something I didn’t even have and then was sent home...

Caregivers were very attentive and kind

Could be little more experienced. Got poked one to many times( 5 times).

Horrible place. Do not go here

Horrible, they took 5 hours when it was completely empty.

Waited over 5 hours to be seen in the ER

Staff was unfriendly.

They were great!