I had a relative who stayed 16 days at East Bank. She got excellent care every day. All of the staff were knowledgeable and compassionate. They genuinely care about each resident. The meals were very good with lots of variety. The facility was clean and the staff were helpful. I felt my sister was in good hands everyday. Would highly recommend.

This place is the worst! They are so nice and compacinet on the phone but their care of you loved one is the total opposite. You must be on the. For everything when it comes to care. And they take it upon themselves to place your loved one on meds without speaking to the familys

East Bank staff is the BEST; from Housekeeping to the top brass. Everyone was friendly and helpful. The therapy department was outstanding. The food was fantastic with a great variety. I would highly recommend East Bank to everyone.

East Bank Center has a great staff who treat their patients like family members.

East bank center has helped me learn how to walk again and became a second family all at the same time. I would recommend this facility to everyone who is need of rehab. They know how to cook well and make patients happy and thats the truth

I have been here three times this year. I love the complete staff and nurses. The food is awesome. I’m positive that everyone that works here has a smile under that mask they are wearing. Even the cleaning crew does a fantastic job. I am extremely happy with my stays and the knowledge everyone here has. I would recommend East Bank Center to ANYONE that needs this type of service. Even the office personal go beyond what they need to make me happy.. that’s the truth. I am also glad that East Bank Center is close to home. This place has treated me more like family rather than just a patient. Thank you East Bank staff for becoming like a second family during my stays, Much love...Greg

Been here five times, and they are THE BEST REHAB center in Rockford. I know everyone says van meter, but I’ve been to Van meter, and first off they only give you two weeks to get better and let’s say I saw the floor, a lot. Here, they have become family. They actually care about their patients. And they, the pts and ots, do great work. I’m always in way better shape than when I arrive, and which the body and medical conditions I have, trust me that’s an accomplishment. Nurses care, are knowledgeable, CNAs are helpful and sweet, and dr. Disanti and the current np, whom forgive me I don’t know her name, work with you. And as for the administration, from Abby to Edna to Anna, all are amazing. Foods good too.

I had to the best careThanks to all of careI love you all

I am not one to leave reviews but East Bank definitely deserves to be recognized for the great work they do. My grandma has been a patient a couple of times over the last few years. I also know of other people who have been patients in the past and loved it. The staff has always been friendly and helpful. My grandma is very social so it was nice to see when visiting her that when a nurse would walk by her room they would either wave going by or stop just for a quick second just to say hi and ask how she was doing even if they weren’t her staff for the day. Thanks East Bank.

The nurses and staff were friendly and very nurturing. The therapists are excellent and very inspiring to get you back to your your life. I have been there 3 times for different surgeries and have had excellent results for all 3 stays. With East bank and Dr. Boutros I have a whole new lease on a pain free life. Being on a specific diet the nutritionist also took care of me with all my nutritional needs and also tasting good,how strange is that. I have one procedure left and wont hesitate to go back or to take good care of my loved ones. Thanks to all of them I am in the best shape I have been in for several years. Joe

This is a great place for recovery from surgery and your therapy, I met such kind people there, as well as a very nice patients . I would recommend this place to anyone who needs any kind of therapy, they are the best. I have been there twice, and I was really impressed with the food they served, and the kind treatment I received. also I would like to personally like to thank all staff members, office members, kitchen, and housekeeping. I would highly recommend this place for any recovery. Also Dr. DeSanti for his great care of me, both times I was a patient. Sincerely Judith Martin

East Bank has been a wonderful facility. My mom has been there a few times over the last couple years. The staff and therapists are awesome. If one has to have rehabilitation this is the best place to have it.

This is a 5-star facility in just about every way: friendly and caring staff; meeting and exchanging info with other patients; food that cant be beat and therapy that has literally renewed me. Everyone working to one goal . . . to return us home having dealt with our specific problem. I came in six weeks ago, two days after a below the knee amputation and tomorrow Ill be walking out !

This place has the best food,and the nicest physical therapists.Everyone says hi to you whenever they see you.You can send a loved one there and know they are safe and sound.

East Bank Center provides the kind of quality care that can only come from truly caring individuals. The staff is attentive and nurturing and work for their patients as if they were all family. I have trust in this facility and in the employees here.

Having recently retired at the ripe old age of 68, finding a rehab facility was very low on my to-do list, until the iceman got me in mid-February. With a fractured femur, I suddenly needed to find a short-term facility that could get me back in shape to go home, where I live alone. Enter East Bank: I knew several people who had loved ones there, and I had friends or colleagues who had received services there. With luck, I was able to get in.From the moment I arrived, where I was greeted by the administrator, the CEO, and other professional staff, I had extremely good vibes. I was not disappointed! From the dining room staff, to the CNAs, Nurses, and front office, this is a facility that offers you instant confidence in your care. Therapy (both physical and occupational) was outstanding, and I want to especially recognize Kealy and John who were so caring, helpful and professional. John even came one morning at 6:40 am to insure that I could handle my morning tasks correctly!Top to bottom, I was given the best of care by a staff of very special people who have continued to follow up with me after my discharge. Thank you, East Bank! Words cannot express my gratitude.

So far so good my mom is here for 10 days so we have got to stay prayerful!!

Very clean and very friendly! Employees are more than helpful, and I had a lot of fun with them!

I would recommend eastbank center to anyone. Staff Is wonderful therapy is this awesome. The rooms and the whole place is very clean. The food is amazing. And I also love that its pet friendly. My little dogs got to come up here. And I thought that was very nice. I been here 3 times And each time I had a very good stay... i would recommend it to my friends and family. I also had very good nurses made sure my pain level was under control. I also loved playing games. Like bingo. Also watching movies. Sarah Littlejohn.

My grandma was always in and out of the hospital but whenever they asked her where she wanted to go, she always picked East Bank Center to recover! The staff was always wonderful with her and kept us updated on all of her activities! I still speak to a few staff members even after my grandma has passed away.

A huge thank you for the wonderful care and staff the center has. They literally saved my mother. The admissions , the nursing staff, the Dr, and food are all 5 star to my famy and mother. She has been here two times and has another stay coming up. I wouldnt put her anywhere but here. If you have a family member that needs rehab this would be the only place I would put my family. Thank you East bank and love to all. Family of Linda Wilson. Heather Covington

Great place to work. love my job and all the workers! love the patients we work with.

Wonderfull place! I have had multiple family menebers at East Bank. 5 star quality all the way around. Would highly recommend!

While rehabilitating from surgery, I found the overall level of care to be very good. The nurses, PT/OT staff, CNAs, housekeeping, and dining room staff were all courteous and friendly to me.

By far the best place in town. If you toured around the Rockford areas nursing facilities, you would agree with me.

They have covid cases

Parking lot across the street, difficult to drop off people to visit, views from the rooms are run down old houses with garbage in the yards, poor ventilation heating system. The nurses were nice though !

My dad was there and they were very rude to him and to our family. The place is actually kind of disgusting and from what I have seen from people working there they are all very disrespectful to each other my dad did not stay there needless to say

Very friendly, knowledgeable staff. Clean and prompt care

My dad came here knowing he wouldnt leave. The staff were not only amazing to him but to our family as a whole. Their support got us through one of the hardest times of our lives.

This place is a joke you dont get training at all and if you mess up once they dont give you a second chance they fired you.