Ugh! I am so frustrated with this Y. The facilities are awesome. But not managed well. My kids are older and look forward to swimming and specifically using the slide. Often when the slide is scheduled to be on there isn’t enough staff. Or if it is scheduled to be on, they won’t turn it on until someone asks. Tonight I called ahead of time and let the kids bring friends and I know there is enough staff - but it wasn’t on the schedule (even though I was told it would be in because of Christmas break). The are other issue with managing other parts of the Y. So frustrating. But the staff is very friendly...just not accommodating. I really don’t want an apology...just get some staff that will turn on the slide and get in the water!! Honestly, as funny as it sounds, I get the feeling no one wants to get in the water and do it! I have never written a bad review ever before but even though I have talked to the front desk nothing changes. So here it is.