Because the place is located in the hood I questioned the quality of treatment my Goddaughter/great niece was getting. I am a social scientist and Im very clear about marginalization that affects every level of the life experience for people of color- we generally get the 2nd best of everything. But my daughter/niece seems relatively content and everyone there from social workers to patients seem to demonstrate tolerance, kindness, and consideration 🤔 for her from the limited perspective that I see (no one is allowed to visit inside because of covid19)...but when I call her she sounding better and better and the social workers always return my calls and address my concerns respectfully...the only thing is that shes hungry most of the time but I know too that she has a voracious appetite LOL. I get an overall feeling that shes okay there and that shes in a safe place thats providing the best that they can with what they have to work with. That impresses me. I dont like the fact that I cant visit with her and see her face-to-face so that I can literally see how shes doing and being treated; I also know that covid19 is no joke and extensive measures must be taken as a safety precaution.

I’m writing this review to let people coming here know that the staff members behind the window do not wear masks. People are coughing and only put their masks on when they leave the cubicle, but they touch everything they give you like clipboards, papers, and pens without masks on or at least sanitizing their hands. The only people I have seen with masks on who follow covid guidelines are the two people who let you into the building.

The therapist I first got was the same one to do my intake. I switched from them because they didnt listen to me they definitely didnt have clear understanding of what I tried to tell them. My new therapist is amazing and makes me feel comfortable enough to confide in her how I feel. The groups most of them I dont consider lengthy enough. Personally my favorite group Ive been to so far is Excel for Life. This group I want the place to allow to stay and not change. I do hope they keep this group in particular.

Im just giving 2 stars for now because Im going tomorrow im looking for help with housing or RV.

Now it has changed after the pandemic. They answer phone right away and write email to my therapist and psychiatrist. They are prompt. They are doing much better. Great improvement.

I had to take a friend to be evaluated and this place is life changing for the better. For everyone their patients, the family and loved ones. I am grateful for this place. Alleluia...!!!

Its an excellent mental health institution with professional staff, very attentive to peoples needs and also very polite, they help people with any mental health need, theyre also available for psychiatric emergency 24/7, plus if you cant afford the services theyll still help you with that

I was very surprised AND disappointed that i had caught a plan, train, uber drove 71 miles one way AND WAITED three hours for the service my son received. i had anotha child receive services from here before IT WAS DECENT that was over 8-9 years ago. times have truly changed FOR THE WORSE. we will not be returning. sadly, my son TRULY needs assistance and the person assigned to him appears to LACK the experience and correct approach.

A great hospital for mental health issues

I was there in 2014 they had a Dr there name Dr daily he was truly amazing he really wanted to get me well I spent 14 days there when I was only supposed to be on a 72 hour hold but it was cool I got my rest I was stabled on my meds and I hope yo get in contact with Dr daily Again 😊😊😏😏 I made some cool lil friends there hope they are doing better an being successful

They were attentive and the therapist taking my intake was kind and responsive. I look forward to working with them on my mental recovery.

Its a very ugly hospital visits or not monitored they let other patience disturb your visit. I wanted almost 5 minutes for them to open the door they waisted my visiting time while they were just sitting around. They need attention in that department B and them to care and watch over patients.!

Everything up side down here, ward A gave hell to the patients and them poor tired parents already! Some of the Nurses I guess loose them mind more than the patients, the way they behave!

I was seeing a therapist but could never get in touch with her. Im not the type to bother someone but whats the point of trying to help me then ?

They act strict yet they let the kids touch each other, nurses on there phones, it is extremely unsanitary. I was just there on tuesday evening and the odor of urine was all throughout ward F.

I loved working there

Very good place for a long time I was looking for a place where they would listen to me and understand what happened to my son as a mother, here they all gave him very good treatment, from the psychologist to the doctor, thank you very much for your help

Because it helped children