My visit was very efficient and thorough. The staff was friendly and the parking was easy. I couldnt have had a better experience. Thank you all involved!

The best experience I’ve ever had at a clinic. Everyone was so kind and professional. Adrian was so sweet and professional. No judgemental stares or comments. I was nervous to get a shot in my arm and the nurse immediately came to my side with friendly and comforting conversation to distract me. I got there like 11:38 am (before it opened at 12 noon) and I was gone by approximately 1:30 ish. I hope they keep up the good work. Yes they are free but donations are accepted.

Great experience. everyone is nice and professional. y’all just NEVER answer your phone which is a big problem for me.

I came in and they turned me away which is fine because it was close to closing time so I wasn’t upset. However, after being turned away they let someone else walk in for an appointment. While waiting in my car and googling another place to go that was open, a manager came up to my car and said that the staff said I was filming them? Very weird encounter and made me feel very unsafe and distrustful in such a vulnerable place. Wouldn’t recommend coming here.

I am always in and out in about 30 minutes (based on arriving 20 minutes before opening) I signed up for the 3 months test cycles to help keep the non profit to keep all testing free by helping ahf meet its mandatory test numbers to stay funded. I always feel safe knowing my status and test results start being sent in about 15 min after being tested. While its free they do accept donations in any amount even $5 helps.

I just don’t like how u have to wait 2 + to be seen ?

Great place to get tested, its clean, and the staff is professional. The wait though, average of 90 mins. Ugh, eat before or take a snack.

As of May 14th 2021 AHF is open to the public for Walk In Wellness (STD) checks. Covid-19 social distancing and wearing a mask does apply.The websites and phone messages are saying closed for walk ins, but they are open to the public. The websites and phone messages have not been updated, I called and talked to a live person before going to the location on Western. I relied solely on the website and call information message which is incorrect prior to May 14th.The set up is a little bit different now, there is a QR code and you will need to scan it to register and check in that way.** if you are having a problem with the QR code they will let you inside to use the login computers.I am going to add a picture of the QR and you may be able to scan it to your phone from another device to save time with chacking in.All in all, with social distancing and Covid-19 precautions I was still in and out in 30 minutes which is my normal estimated time based on opening arrival.*UPDATE: I forgot to mention that you will have to do the throat swab yourself as an additional safety precautions.

This place is awesome. A serious upgrade from their previous offices at the Hollywood Presbyterian. Very spacious and clean office, plenty of seating. Amazing staff, theyre all very friendly and informative from the receptionist to the medical team. Stopped by on a Wednesday afternoon and I was the only one there, got out in less than 30 minutes 😊

At least 2 and half hours wait at outside the building. They should hire more people.

Very friendly and Professional in all aspects, yes, you may have to wait time for their services, I went for an emergency PeP and I had to wait a lot, but they helped me above and beyond! Can’t complain, only say thank you!

I wouldnt go anywhere else.I tell everyone about it. No matter what part of LA, its worth the trip for the comfort level and its really easy and FREE!Theres no judgment, super clean, totally professional and everyone seems to be liking their job. + the hours are great - - Dont get me wrong, Ive only been there twice! LOL but compared to the other couple Ive been to in LA, its 100x better.

Always professional and friendly. Make an awkward thing so easy. Thank you truly!

You dont have to pay absolutely nothing. Super fast and you can get tested for everything, dont even have to be examined by a doctor! No embarrasing questions either. Fast results too, at the most 5 day wait.

Today was my first visit to AHF. I got there about 10 min before opening and there was a short line of people waiting. They gave everyone a number upon entering and moved quickly to get everyone in and out. Overall took about an hour, was able to get screened on my lunch break. Will update with my experience with treatment if necessary (hopefully not!). Will come back for future screenings to this location. Staff was very friendly and helpful.

Responsible people, excellent services. Thank you for helping si many in our community!

Absolutely terrible. I got there literally at opening, only for them to forget I was ever there and have me wait for 3 hours. They kept calling random numbers so I figured it wasn’t in numerical order. Once the lobby was literally empty, is when I finally went up to the counter and reminded them of my existence. “Oh my gosh we are so sorry for that? You will be the very next person called” is what they tell me.I sit back down, only for them to call other patients instead of me. Patients that got there HOURS after me. This is absolutely not acceptable. Wasted and ruined my entire day waiting in a cold, crusty and drab lobby. DO BETTER.

Amazing. AHF was always good to the community but my god how they have improved in the last year or so. The staff at this place got better and better that now most of the time you walk-in are done within minutes. Thank you so much for this. Can’t be thankful enough for your service and all you do for the community.

Amazingly efficient and energetically healing.Runs practically error-free, seamless and optimized to modern-day standards and sentimentalities. Places like Hollywood Pres, Good Sam, LA Community and Cedars need to take note - this is how its done.This is how you raise your patient satisfaction scores (HCAHPS).Luis is great, clear and knowledgeable. You can tell he really cares and knows his stuff.Maria Aryal should get a raise and promotion. She got my vein when its notoriously difficult.Forgot how it felt to be cared for. Its here.

Unsanitary. Going to ER for pep because of them and my negative tests. Disgusting.

I’ve been getting tested here every three months for over a year now and this place is amazing. Very clean, the staff are organized, efficient, knowledgeable and kind.

Was denied treatment service today! The black tall woman doctor was rude had a disgusting attitude! I thought the place was trans friendly but I guess not. The woman made me feel nasty when she took a look at me! Thank God I didnt commit suicide when I left. We have to do better as black people!

Clean, professional, friendly and vital or our community.

Very helpful staff and doctors. Quick, friendly, and I’m not sure how to spell their names but counselor Aieya and Lab technician Vanessa were absolutely wonderful!

I always get tested hereI Recommended it to all my family and friendsAnd whats best is that when you get tested your results are quick and online

Always friendly staff,,, great job, thank you so much for everything you do.

Great people always care extra just today had great experience there the doctors always positive and fix the issue and I have to say about Polin the manager.So careful and amazing customer service .Thanks.

The experience from start to end is quick with friendly staff and a clean, modern environment. I always recommend this location and have never had a bad experience.

I attempted to get tested here, and i felt extremely judged by one of the workers. Some questions I understand you have to ask but to ask a really invasive question that has nothing to do with my visit. Thanks Jasmine for making me feel so uncomfortable! Planned Parenthood here i come!

Thank you for everything you do. G-D Bless you guys

This place is great .i was greeted by the skinny black female she said to me welcome home and well point is i was i ended up testing positive and they are super helpful and well the tatted asian dude is super helpful with

Staff is always very kind and easy to talk to. Always very helpful.

Was surprised how clean and fast service was. In and out in no time.

Very friendly staff, they really want you to feel comfortable with everything.

Amazing and friendly staff. This place is super clean.

Amazing place, clean , quiet, well mannered staff and most importantly quick and free clinicThank you for all the services it means a lot for all of us lgbt community 😉

Great! Service! Awesome! People!

Staff is amazing judgement free zone

The only place in LA where you get incredibly wonderful service. Thank you guys❤️

My report came out negative, I was very surprised.

Carlos never called me back about getting put on prep. guess he doesnt care.

Friendly staff

They are friendly and serve very well, the results do not take long 😊

They do a very good job. It is a center where you can arrive and get your routine STD exams are completely free and confidential. You can also make a donation so that more people can continue to be helped.