user
Whole Health Dentistry
230 N Eastown Rd, Lima, OH 45807, United States
Appearance

Comments
Au
Review №1

DO NOT GO HERE. I should have read all of the reviews. Everyone here is very friendly BUT they lie about the bill. I use my own insurance company and asked them repeatedly to provide me a bill for all visits in the treatment plan. I was provided a number that was a estimation but was told it would be no more than 60-100 which was fine. I received the bill and they charged me close to 700.00. They never told us we owed after ever visit even when we asked. We prepaid to get a % off the bill. That is the whole reason why we paid it all. All they said is that they would talk to the employee that didnt tell is a bill. Her mistake cost me 700.00. Such a disappointment that they will not stay true to thier word. Do not go here.

Ke
Review №2

I can tell you I had amazing experience. The care was the best Ive had in many years. Ive been scared of the dentist, and needed a tooth pulled..... Vanessa who works with hygienist assured me I was in good hands. And I was, Angel was amazing and understanding of my concerns ..... Dr. Ellis, was so personable made me feel very comfortable about my situation, definitely go see them.... theyre a really great team there @ Whole Health Dentistry

Je
Review №3

I haven’t been to the dentist in a very long. Today I went in for a cleaning and get set up with a treatment plan. I had the best experience with Tiffany. She was very throughout and explained every step along the way. With my anxiety and fear of the dentist she put me at ease. I can’t wait to feel happy about my smile again!

Je
Review №4

Quoted $5200 for a bridge. Informed by others this price was outrageous. After shopping the procedure to other area dentists, I had quotes at less than half that price.

Ma
Review №5

Amazing staff all the way from the girls at the front desk to the doctors in the back. Very personalized attention and treatment, very polite and attentive staff! They have done great work and continue to do so.

Ju
Review №6

Terrible quality of care masked by pretty smiling faces. I was referred out to an endodontist twice by Jerome Ellis from his work failure. They refused to openly discuss a plan of treatment with me. I purchased secondary insurance and they refused to acknowledge its existence when factoring in treatment. There is absolutely no personalized care. Its just a money mill.

ma
Review №7

Took really great care of me. Thanks again. All the staff was very calming to all my concerns and questions. really taking the time to explain the answers to my questions.

Sy
Review №8

I had a dental implant placed a few years ago and it was a very good experience and turned out looking great. Ive had my wisdom teeth removed here, a bone graft done for the implant to be place and have been there for cleanings ever sense. They do great dental work!

Ta
Review №9

Not professional. Violate hippa. Will talk of your private records and info in reception area and outside of office with friends etc. Wanted to do lots of work on my 7 yr old that was not needed and gave and estimate then to only change that up cause confusion between my daughters father and myself. Couldn’t get the paperwork printed. Then only to hear of all of my visit months later from a friend of mine that is friends with a receptionist named Ashley Rockhold. I have informed my daughters father and friends that are patients. They have heard of the same situations and no longer go. Down 7 patients due to this particular situation. Crummy! 😠

Aa
Review №10

Tiffany Caprella did a wonderful job, was a pleasant experience.

Sa
Review №11

The crew at Whole Health Dentistry is amazing!! So friendly and love that they give me a timeline of when we will do certain things to make sure my teeth and gums are healthy, and to keep my smile beautiful! Amber at the front counter is so friendly & knows me by name when I walk in the door! My dental hygienist, Kit, is amazing at what she does! She is so passionate about making sure her clients are taken care of, makes you feel comfortable, and makes going to the dentist enjoyable!! 😃 Highly recommend this facility for anyone that is in need of a dentist! I know I will be a client as long as I’m in the Lima area! 😁 Thanks Kit & the Whole Health Dentistry team!

Ab
Review №12

I always feared getting dental work done prior to finding this office! Andrea was fabulous at walking me through the bite adjustment process with Dr. Warnoke. The service was superior at the front desk as well. Any question or concern Tina answered with confidence. I would recommend this place to anyone!

Ch
Review №13

Tiffany C is my hygienist and she is amazing! She takes care of me and my 10year old daughter and treats us as if we were her own family. She takes extreme care not to cause me extra pain with my migraine issues and takes extra time to work with my daughter and her issues focusing with her ADHD. Despite being busy and having a full and hectic schedule, she always remembers the little details going on in our lives and shares our successes with us.I recommend giving her a visit if you need a teeth cleaning and a friendly face to help make the experience even better!

Sh
Review №14

I would highly recommend Whole Health Dentistry! I have been going here for over a year now and have had excellent service each visit. My hygienist Tiffany is amazing ! I just had impressions done today and Christie did a wonderful job as well. If your looking for dental work this is a great place to go!

Al
Review №15

Tiffany is such an awesome hygienist! Always thorough and attentive with my cleanings, and also very timely during appointments. Will continue to visit Whole Health Dentistry for keeping my preventative cleanings and treatment fast and friendly!

Ha
Review №16

I have the best hygienist Tiffany! I had the best experience with her. Her bubbly personality and kind words made my day 100x better. I love going to the dentist and love my experiences with Whole Health Dentistry.

Ko
Review №17

Went in for a new patient consult/routine cleaning and was very impressed with how thorough Kristi and Dr. Warnock were. They took their time to explain every detail concerning treatment plan for possible crowns. The technology in this office is second to none. I would recommend to anyone looking for a new dentist!

Am
Review №18

Apart from a few less than ideal incidents with the Office Nazis on the phone for rescheduling my appointments 2-3 weeks ahead of time, I have been really impressed with Whole Health Dentistry.Dr. Erin is the best dentist I have ever had in my life. She is sooo considerate, friendly, and professional. She is thorough, yet her speed amazes me.It is not hard to tell she enjoys being a dentist and help patients. She is a dentist with a soul. Her medical ethics are outstanding. I have nothing but respect for her.If you are looking for a dental hygienist, Tiffany is a solid choice. I have been going to her for the last three years. She is extremely friendly and helpful.As much as I hate dental work, the few times in a year I visit Whole Health Dentistry happen to be among the best moments of the year.

Ja
Review №19

Excellent dental office. Nothing cost as much as I thought it would, nothing took as long as I thought it would, nothing hurt as much as I thought it would. Dr. Erin and her staff are top notch!

Ka
Review №20

My experience was disaster...my appointment was for cleaning and ex-ray which they advertise for $99.00. This was false advertisement. My insurance paid $127.00. My remaining balance still is $94.00.Be aware they DO NOT CHARGE $99.00 for cleaning and ex-rays. My total bill $222.00.I was very disappointed. The cleaning and ex-ray took forever. I also had a chipped tooth which I wanted fix which would have taken a few minutes to fix. Just needed a little smoothing the word do the dentist, but I would have to back for that. I will not be going back.

Me
Review №21

Kristi F was the most amazing hygienist Ive ever had. She was very knowledgable about her job. She explained my treatment very effectively. I will most definitely be back!!

De
Review №22

Tiffany always makes a trip to the dentist wonderful! She is a super hygienist and very personable. Tiffany and Dr. Erin are a great team!

pa
Review №23

Nikki Lee is the best she was very helpful and understanding. She really makes you feel comfortable with the dental experience. Thanks to doc Ellis he was gentle and kind .

Al
Review №24

Absolutely love this place! Tiffany is the best! We followed her here from another dental office. She always makes sure we are thoroughly educated about our visit and does an awesome job.

Ja
Review №25

Kristi F. Is amazing. She makes you feel so comfortable and makes sure you understand what she is doing. Would highly recommend them.

Da
Review №26

The best dentistry I’ve been to. Tiffany is the best dental hygienist I’ve had, very down to earth & knowledgeable. Always made me feel comfortable & the dental work is superb.

To
Review №27

Whole Health Dentistry is a very friendly office. The atmosphere there is great. What I enjoy most and appreciate is that my hygienist talks to me the whole time she is cleaning. She actually keeps me informed on the health of my teeth. I appreciate all that they do.

Ty
Review №28

If you have things to do the day of your appointment forget it. I had an appointment at 9AM I didn’t leave until 3:30PM. I would not recommend at all. First & Last time going here.

Da
Review №29

So happy with how everything is run at Whole Health. My visits are always a breeze and even though in my last visit the doctor was running a little behind, Kacy kept updating me and apologizing. They are all so thoughtful. I had my teeth cleaned and some x rays which all went wonderfully.

Rh
Review №30

Today was my 3rd visit for some serious dental needs. The care Ive recieved so far has been very good. Tiffany had been very straight forward, and very professional. My hopes for a positive outcome on the work being done is looking really really good. Im excited for the end results. Thank you all at WH Dentistry.

Ki
Review №31

Tiffany and Dr. Erin make my visits so enjoyable and fun! Im terrified of the dentist, but they are so great with easing my fear about any and all treatments. Highly recommend!!

Da
Review №32

This was my first visit and I was totally impressed. Im not the biggest fans of dental offices, nor people working in my mouth and I found myself comfortable and not minding the work so much. The staff was very professional and worked together as an impressive team. Although each member of the team that I worked with was great, Id like to thank Kacy and Dr. Warnock for taking something I dread and making it ok. This office truly cares about their patients; I cant recommend them enough.

Ca
Review №33

Kristi F.An amazing woman who is very good at what she does. Thank you for making an unpleasant experience a more pleasant one. Keep doing what you are doing!

Ka
Review №34

Lindsay is a wonderful hygienist and has made us start to care more about our dental health and hygiene. Everyone is wonderful honestly! When I had to discuss future work to be done with the doctor he was very informative about the costs and process which was very professional and appreciated.

Ti
Review №35

Kristi F was very friendly, informative, and experienced in her field. She was thorough and smiled a lot. All of my questions were answered!

du
Review №36

Went in for a deep cleaning today. Everyone seems to always have bad stories to tell you but after numerous visits here I still have yet to be afraid. The process was explained very well and everything went smooth. Kristi F. Was who has helped me everytime and look forward to my next appointment!

Ke
Review №37

I have been going here for years, Tiffany has been cleaning my teeth, and has done a wonderful job of it. I recently retired, and to my dismay found that Whole Health is not in my future insurance group. I will miss them.

Me
Review №38

Called 2 months in advance for a cleaning and to see what they could do about my cavities. I was also calling to see if my insurance was accepted. The lady over the phone told me it was. But on the day of my appointment they told me it wasnt accepted and hit me with a 99$ fee. I was already stressed from my morning and this ruined my day.

Te
Review №39

Tiffany she is the best person there ❤️Period ! And She good with people and she is the best one there ❤️

Am
Review №40

Not profeessional.very rude reception area, long wait. Hygienist was friendly. Horrible organizational skills in this office. When worried about cost of service first needed, they had me come back in to make a new plan. Waited almost a month to hear from them. The cost went from 2600, to 7,500!! Just for simple work on three teeth, to get dentures would cost more. So paying out of pocket this is impossible, and ridiculous. Money paid for initial visit I guess is lost, because Im not paying that price, can get work done cheaper anywhere else. (Initial visit was over $100) just to talk to them and xray. Dont go here, imagine what it would be if I had insurance for them to bill....alot of these reviews on here are fake reviews, I read through alot of them before coming. You can tell which are fake ones when you read enough of them, as they are all almost alike.

Su
Review №41

Will not be bringing my family back.Very catty women for a work place..and I learned most of the “assistants” don’t even have any sort of degree! I read they do not need degrees however I don’t want any of these girls working on me especially if they’re not even pronouncing things correctly. Don’t let this place work on your teeth. Going to Lima dental from now on

Pe
Review №42

Lindsay Harding at Whole Health Dentistry is wonderful and we are so blessed to have her as our dentist! She has really opened up our eyes to the importance of making sure we take care of our teeth. God bless her!

Da
Review №43

Im Sandy Ingledue, Davids wife. First appt there gave me more information then Ive have in the past fifteen years of going to other dentists in our area! Tiffany was the best ever to guide me where I needed to go! Thank you Tiffany and the complete staff at Whole Health Dentistry you are amazing!!

Sh
Review №44

All of the staff at Whole Health Dentistry are amazing! They are polite, friendly and helpful. My son didnt have a great experience with a pediatric dentist so we brought him here and he LOVES going to the dentist now.

Ja
Review №45

Kristi F is an amazing hygienist. She made me feel very comfortable and happy I chose to come there!

br
Review №46

Came in today for a cleaning and Tiffany C was awesome and made me feel as I was at home love coming back

Gr
Review №47

Dr. Ellis and his staff have done a great job in treating my child. They have made him feel comfortable to be there and have turned what could be a scary experience for a child into a fun adventure.Thanks to the whole office!

Br
Review №48

Everyone at Whole Health Dentistry is so welcoming. I love going there because no matter what they make me feel so comfortable. The staff are all friendly and care for you as a person, not just a patient.

De
Review №49

Whole Health Dentistry always provides excellent service. All of their dental work has been satisfactory and I always feel comfortable during my visits. Everyone is also very friendly which is great.

Be
Review №50

Whole Health Dentistry is simply the best. I am usually in and out i less than an hour and from the moment I arrive until I leave I receive the best treatment from everyone. They make you feel so welcome.

Sa
Review №51

Kristi F did an amazing job cleaning my teeth today 😺I recommend this place very much. Used to dread going to the dentist but not anymore

ca
Review №52

Great office — Lisa was so pleasant & helpful

Ki
Review №53

Kristi F has taken such great care of me! She makes me very comfortable during my treatment!

Ci
Review №54

Tiffany is my favorite dental hygienist! She’s knowledgeable, super fun and makes my dental visits enjoyable!

Mi
Review №55

Want a dentist that is not only concerned about the health of your teeth, but also how good they look? Then go to Whole Health Dentistry. At one point I actually broke some of my tooth, and went to these guys. All I can say is wow. Looks so good again thankfully. Whether it was the custom mouthpiece, or the fact that you are all just so friendly, a million thanks to you guys.

Na
Review №56

From the minute you walk into the door, you are greeted by friendly faces. I leave feeling great and with a great smile. I would definitely recommend everyone to Whole Health Dentistry.

Jo
Review №57

Kristy Fink is a wonderful hygienist, she makes me feel really comfortable, answer all my questions so that I completely understand every aspect of the procedure, its a pleasure being one of patients.

Ke
Review №58

Was so nervous on going to a new Dentist.. but Kristi F. The hygienist was AHMAZING. Easy to talk to and helped me the whole way!

Ar
Review №59

Everything at Whole Health Dentistry was just awesome, from the time I arrived until the moment I left. The entire staff was very professional and did a great job. Thank you!

To
Review №60

Tiffany Caprella did an awesome job and I would highly recommended her for any of your dental hygiene needs.

Ma
Review №61

It was a great experience Tiffany (one of the dentist) was very hospitable and kind and helped me to enjoy my dentist appointment that much more

Ti
Review №62

Everything at Whole Heath Dentistry is just wonderful. They do such a great job here. I cant think of anything for them to change.

Di
Review №63

My dentist at Whole Health Dentistry is just great. Dr. Warnock has been treating my teeth for years. I really like that how helpful he is and really makes me feel welcomed.

El
Review №64

I love this office, Ive been a patient since 2007. I have two boys that are 5 & 7 years old and they like Dr Warnock! Most kids dont like coming to the dentist but my kids have no fear, we are very thankful for this most amazing, relaxing, and courteous office! I love our Dental hygienists, Dr Warnock, and Dr J Ellis. (those are the only Drs we have seen)

Jo
Review №65

Had the best 1st experience at Whole Health Denistry. The staff was so friendly, friendly dentist that new what he was doing (so not used to that....horrible experiences) , an incdredible hygienist KRISTI F! Thank you all so much for making my transition from one dentist office to this one! And thank you Krist F for being the best hygienist I ever had....that’s why I followed you to this office!

Th
Review №66

They dont take Paramount insurance. The receptionists cheerful tone vanished as soon as I even said the word.Probably doesnt like the poors or something.

Ro
Review №67

My hygienist Tiffany makes going to the dentist not feel so daunting. Very thorough, informative, and professional.

Da
Review №68

There is never a wait at Whole Health Dentistry. The front desk does their best to always update you of any changes. One your in the chair, the cleaning is always quick and then you are on your way.

Ti
Review №69

Ive been associated and doing business with Whole Health for well over 15 years. In that time The Warnocks (Father and Son) have been great about treating my needs in a very professional and courteous way. The hygienists are great and Doc Ben Warnock is very skilled.They have my recommendation at any time, without hesitation!See you all on my next appointment folks.

Sh
Review №70

Since coming here I dont dread the dentist anymore. All of the staff and doctors have been so curteous and my treatments were pain free! They were kind when answering any questions I had which really helped calm my nerves about everything.

St
Review №71

The office staff was super, esp Van, who helped me in an incredible fashion!

Al
Review №72

Tiffany was a great hygenist and had great patient service. My daughter Carmen thought she was very funny.

Je
Review №73

Tiffany is the bomb!! She is very professional and does a great job as my hygienist.

Je
Review №74

Tiffany is awesome.need more people like her ,about her business.very polite and nice.

Al
Review №75

Tiffany is the best 🤷‍♂️ got xrays, cleaning, fluoride, whitening, and she gave me a bunch of new stuff to try out for sensitive teeth 🤩P.s. dont bite your dental hygienist fingers 😂

Ti
Review №76

Do not go to this dentists office. Theyre money hungry and do a horrible job. Your teeth are important and go somewhere you can trust to not take advantage. A $1200 crown shouldnt break off while youre flossing your teeth.

Pa
Review №77

My experience is what others have described: they charge you for things you dont need or they never performed, are incapable of maintaining accurate records, dont provide you with proper care directions, and refuse to honor their agreements. Time to find a new dentist.

Ed
Review №78

Top notch

Sc
Review №79

My wife and boy switched to Whole Health Dentistry this year and on 9/11/14 they billed us $151.56 saying this was the estimated they thought my insurance wouldnt cover. My responsibility was only $19.99 and the insurance paid the rest. I went in after I got that statement and they made a copy of it and said they still didnt receive that information yet so they couldnt reimburse me. When I called a few times a couple weeks apart wanting the rest of my money back they claiming the check was lost in the mail and they were waiting for next check to come in to pay me. After about 3 months on 12/10/14 I called the insurance company and they sent out the check 9/22/14 and Whole Health Dentistry cashed the check 10/10/14. I had enough at this point and called and told them Im tired of them lying to me and if they didnt pay me I was going to go in and make a scene. Finally they agreed to pay me, but still denied receiving the check. Ive heard other bad things about them, but I just want people to be aware of what I experienced.

DJ
Review №80

Tiffany did a a wonderful job👍👍👍

Br
Review №81

The best employees and the best service of all especially Amber and Kacy and Dr Erin

B-
Review №82

Best dentist ive been to , make sure you see tiffany

Ke
Review №83

The service at Whole Health Dentistry has always been very good. I have absolutely no complaints on my end.

Br
Review №84

Tiffany is the best, super cheerful and is the absolute best.

Na
Review №85

The only reason that too many people is rating so good is because this office is offering free dinner for every good feedback.

De
Review №86

The whole staff at WHD is terrific! The care you get there is like no other!

Sh
Review №87

All I can say , very unprofessional service starting from receptionist to hygienist . very unpleasent experince , they charged me extra for cleaning that was completely covered by my inssurance and they coded as something else !!!Never follow up with me about the result of my test , front desk is extremely rudehygienist talked too much and made the situation very complicated , when the dentist walked in , he was calm and act nothing is really wrong !!!that made me very confuse !!! who should I trust hygienist ot Dentist!!!!???I will never back to this clinic !!

Ja
Review №88

Tiffany and Dr.Erin were Great!

Da
Review №89

They suck at Customer service I had a feeling fallout of my tooth was supposed to be repaired sat in the waiting room two hours before I walked up and asked When they were going to get to me one of the receptionist was very rude told me I could be waiting all day didn’t tell me the day before this So I left they even didint put me in computer never even asked me if I want to make another appointment very very rude !!! Do not recommend

Ke
Review №90

Unhappy with just about every facet of my experience so far.

Ji
Review №91

For anyone who gets anxious at the dentist, this is the place to go. I had to get a tooth out and I was extremely nervous but I didnt feel one ounce of pain. I was sedated but the procedure was done and over with before I knew it.

Ka
Review №92

Kristi F. is absolutely amazing!!!

Em
Review №93

Everything was great I love this place so much :):):):):);0;0;0;0;0

Je
Review №94

Tiffany is my favorite hygienist!!

Information
1 Photos
94 Comments
4.3 Rating
  • Address:230 N Eastown Rd, Lima, OH 45807, United States
  • Site:http://www.wholehealthdentistry.com/
  • Phone:+1 419-228-2233
Categories
  • Cosmetic dentist
  • Dentist
  • Dental clinic
  • Dental implants periodontist
  • Emergency dental service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–2pm
  • Wednesday:9am–2pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations