Seen Dr. Pauli. Although he is a knowledgeable physician, our experience with Boston IVF significantly missed the *human connection*.We went through a strenuous medication period that emotionally (and financially) wearied us out, but didnt see the compassion, sympathy or support that we much needed. Not from our doctor and definitely not from the staff. The staff is unfriendly and unsympathetic, and definitely not reachable. Nearly all of our phones were forwarded to answering machines. After an embryo transfer and pregnancy test, we were told *through a voice message* that the result was negative. Our doctor didnt call nor did any other staff member. Only a text message. Our doctor appointment to *discuss the results* was scheduled to a date 2 months later.If you want to be treated as a number with robotic unsympathetic faces than Boston IVF is for you. . Otherwise Id suggest another facility.Final note: Be aware that they wont do any procedure if you have open balances with them (theyre very blunt about it).

We had an amazing experience with Dr. Pauli and the entire Boston IVF staff! They answered all of our questions and gave us hope that we would be able to have a biological child of our own. We were fortunate enough to conceive our son William on our first fresh IVF cycle. He brings us so much joy. We are forever grateful to Boston IVF for bringing him into our lives!

IVF New England couldnt have been a better place for us to go on this journey. The doctors and staff were amazing, easy to talk to, explained things clearly and thoroughly and were very accessible. We would definitely go back to this practice again. Thank you IVF New England for all the amazing work you do!

IVF New England staff were so helpful and so kind especially when I needed it the most. The facility and treatments are best of the best. The staff felt like family! We will be forever grateful to them for giving us our twins!

From the moment we met Dr. Pauli and his team, we knew whatever the outcome of our journey, we would be well cared for. The compassion everyone here has for their patients is undeniable- this is one of the only Dr.s offices where I know I will receive a warm and genuine voice on the other end of the phone for scheduling, nurse calls, etc. We never felt rushed into making any decisions, and their ability to teach us about the IVF process along the way was invaluable, which was a major contributing factor to our success. This team was a blessing to find, and we now have two healthy, beautiful babies because of their care.

Boston IVF/ IVF NE is amazing! They helped us to conceive our first child and we are currently working with them again for our second. Everyone we have contacted with from the nurses, doctors, techs have been wonderful. They make an emotional difficult time a bit less stressful, as they are compassionate and understanding.

If you are an older couple don’t waste too much time here. Was told after four cycles to use a donor egg. Thank god we didn’t listen to the physician we saw at RSC in Providence. Fertility solutions looked outside of the box and individualized a protocol based on what didn’t work. Am a mother today because of them.

I love the staff and the facility! I felt welcomed and at ease from the very first day. Im so glad I took this leap because now I have an amazing 18 month old. Thank you IVF new England

IVF NEW ENGLAND was so wonderful to work with. The staff are so caring and although our journey was a long one we feel so blessed to have had the support and care that we did. Our daughter is almost 20 months and we wouldnt have her without IVF New England.

Im very surprised to read some of the negative comments about RSC (now IVF New England). We had a great experience with Dr. Pang and the rest of the staff - Linda, Paula, Ann, etc. I agree that they may be very serious sometimes and not always warm and fuzzy...but they are doing serious work and I always felt they were honest with us and gave us all the information we needed to make the best decisions (even if the information was sad and hard for us to hear)...they dont sugarcoat things - which we appreciated. We welcomed our beautiful son into the world in October, 2015. Couldnt be happier with IVF New England. We will be using them again for baby 2.

Our experiences with IVF New England have been absolutely amazing. As soon as our process started we were greeted with open arms, smiles, and hope. We worked with Dr. Glatsteins crew, phlebotomists, and ultrasound techs for a lengthy time before a successful pregnancy. Everybody was sincere, heartfelt, yet professional and extremely knowledgeable. The secretarial staffing have been welcoming and always check in to keep you up to date with necessary clerical needs to make your visit as quick and smooth as possible. We have had an excellent experience with them so far and plan to continue to use them in the future!

My experience was way beyond the best! It was a tiring journey but it was definitely worthy. The staff was nice and extremely helpful! Thank you!!!

I had a very positive experience with IVF New England, Dr. Wright was knowledgeable and her staff friendly and patient with all my questions and inquiries. The IVF process can be an emotional, intimidating time but the staff at IVF New England made the process bearable and I now have beautiful daughter thanks to them.

I had my eggs harvested at age 38 just to be safe.I have 22 eggs stored and frozen.I finally met an amazing man, got married and am trying to conceive the old fashioned way.Its nice to know I have a backup plan.Update: Unfortunately I had a false sense of security. Only one embryo made it to day 5 with a pgd result of normal. I did not get pregnant through IVF New England. I had another subsequent for harvests and on my transfer did have a successful pregnancy at age 42.

Just awesome. All nurses are very helpful. My dr name is dr.kristen Wright. She is also very good by his profession. They are understand all the situations and than advice us. Its surgery center is Waltham and they treat very good. Its acupuncture center is also at Waltham and it is good also.

Although this center statically has performed a high number of IVF, but for the reason below we decided to change the facility:- Request a copy of your record and verify the information after your diagnostic. Be sure that there was no misunderstanding.- IVF New England does not perform such an important operation in a Hospital- The calls are answered by answering machine and you need to leave a call back number. Unfortunately, this is commune in other facilities as well.- We really appreciated our Doctor. Despite her online reviews mentioning a rude attitude, she was serious and determined and I felt I can trust her when she performed my Sonhysterogram.- We did NOT found the staff sufficiently knowledgeable:a) The conversation on the phone was miss report when we requested the medical record.b) The laboratory tests which we informed that we have already performed one month before, was repeated unnecessarily.a) The phlebotomist kept the tourniquet tightened during the whole process of making ready the tubes and collecting blood around 7 min. (max should be 1-2 min).b) The nurse schedules a CBC test one day after I used 1 gram Antibiotic! (Antibiotic has effect on the count of your white blood cells)These are little errors and we have experienced such errors in lots of others facilities. As a patient I write this review in order to help other patients and medical facilities reduce human error maybe by strict training and monitoring or other solutions to be find.

Scammers! We were deceived. Do not believe a single word from a doctor or nurse! They will tell you about your insurance company in the smallest detail. They will provide you with services even without taking care of whether your insurance company covers these costs. They will tell you that everything is settled and you do not worry about anything. The only thing I do not understand is if the insurance does not cover certain expenses, so why do they continue to provide services and then kick money out of people? I can not talk to anyone for six months. When I call constantly answers the answering machine. And if someone talks to me, then only those people who do not have any idea about the situation that has occurred. Be careful and do not expect that the doctor will really help you. Prepare as you should for a meeting with your doctor and take a lawyer and a dictaphone with you. Because then there will be no one to protect you. And who knows how much you will be provided with services without the knowledge of the insurance company. After all, you will be strongly persuaded that they have agreed on everything for you. And then they will tell you that its all your fault. Im not a professional, I believe doctors. The oath of the hypocrite and so on. But as for me it is fraud.

Wonderful experience! Very helpful staff who explained everything to us every step of the way ! They helped us bring our little girl into the world & we are forever greatful for that!

Every fertility journey is unique. From the beginning, Dr.Glatstein gave us the confidence and sense of calmness we needed throughout the process. Through it all, Dr. Glastein was there for us and assuring us that we would have success! Failing a fresh embryo transfer after retrieval, we had success upon our first frozen embryo transfer and are now roughly 33 weeks pregnant! Dr. Glatstein is a passionate, patient, and kind caregiver. We were so thankful to have him on our side. Dont wait to make an appointment... go see them now!

Ask your medical records and verify it.I called them and request rectification of errors in my medical records, which they did not consider.....however I would appreciate if they correct in page 3 of my IVF report:Social Hx: uncertain if married to current partner.To:Social Hx: Always been MARRIED to the current partner!

We thank NE IVF for everything they did and assisting us with our baby boy!

I had the most wonderful experience at RSC. The staff is patient, warm & kind. We have two beautiful healthy boys that we wouldnt have without their help. Infertility is such a lonely, isolating experience. The folks at RSC treated me with the utmost respect and made me feel safe in their care. I recommend them without a doubt and hope they can bring postive outcomes to others who are on the journey to becoming a family.

I am currently a patient at the RSC New Englands Providence, RI office, Ive had nothing but the best care while being there. The staff is amazing and I cant say enough about RSC, They were alot better than my previous Fertility Clinic.

RSC is AMAZING!!!! Everyone who played a role in helping us become parents, not once, but twice, was extremely helpful and supportive! We began our journey in early 2005, finally getting pregnant with our first son via IVF in November of 2006. We tried a few more times again about a year after our son was born, but after a miscarriage and unsuccessful IVF procedures, I needed a break. We returned to RSC in January of 2012 and again received phenomenal care! On July 4th of that same year we conceived our second son, again via IVF. As I already stated, EVERYONE we came in contact with at RSC was fabulous: the receptionists, the people in the blood lab, the ultrasound technicians, the people in the PACU, the doctors, and especially the nurses!!!! I would STRONGLY recommend RSC to anyone having issues with infertility. Dr. Glatstein and his amazing team of nurses are the best! Dr. Glatstein even called us himself on more than one occasion, including one time on a Sunday!Thank you to everyone at RSC for helping us become parents twice!!