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College Park Family Care - Lenexa Allergy
12210 W 87th St Pkwy, Lenexa, KS 66215, United States
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Ly
Review №1

Knowledgeable, practical, caring, thorough. Im not at the end of my allergy journey, but Ive improved a lot and have the means to control it better and also the peace of mind of knowing it was not normal - get thee to the allergist!

An
Review №2

Dr. Girgis is great! Very knowledgeable. He takes his time, appointment is not rushed, and cares about patient well-being.

Ma
Review №3

Dr. Girgis is one of the best doctors Ive seen, and Ive seen a lot of doctors. He takes time to listen, really listen. Hes smart, empathetic, knowledgeable, and flexible. He was willing to work with me on developing a treatment plan that really suited my needs. Ive been going back for several years. I highly recommend him.

Ji
Review №4

Ummmm, easily one of the BEST doctors (or the best) I have ever seen. My goodness, he is SO personable, knowledgeable and funny! He sat there with me talking about our countries and our cultures, our families and life as if I was the only patient he had. I so appreciate that! On top of being so kind and warm, he was very confident in his diagnose of my severe allergy issue. The sweet RN that performed all the tests on me was super nice, informative and efficient. His office is clean, organized and very nice! I left confident in his treatment and super excited about feeling better SOON! What a fine gentleman! He was even caring of the fact that my insurance was going to save me a lot of money, something most doctors simply dont talk about. If youre reading this to see if you should see him, GO! You wont regret it. FIVE stars to him and his staff!

Ch
Review №5

I have never had a doctor be as proficient as Dr. Gurgis!! How often do you leave am office excited? Not only is he extremely smart but he is very funny. I wish he was my pcp. If you have allergies, you must see him!! Great experience and amazing staff!

Br
Review №6

I am a proactive and recognized google fan of giving honest ratings to all companies and businesses that deserve a good ratings, but I also am transparent about any business that has been perceived as deceiving and/or dishonest, as well as those companies that are not being fair and/or those that do not provide a good product or service. I believe that the public has the right to know of concerns or issues that may be underlying or not readily perceived until it is too late. I also believe it is fair to let companies know about concerns so they have the right to address them fairly and comprehensively, so I am writing this in a transparent manner and with actual facts that took place.I called this Lenexa Allergy Center and requested that they email me or allow me to print off the necessary paperwork so that I could have it ready in advance of a New Customer Visit, especially since my schedule is so tight and I work out of town. I was told that that my request could NOT be accommodated. I was completely caught off guard by this unwillingness to scan and email me the forms that are required for a new appointment. So this person tried to schedule me an appointment and I told her that I was not feeling welcome at this point and she disregarded my perception completely which really gave me a bad taste in my mouth. I figured that I would give them the benefit of doubt until she became very firm with me and unwilling to change her attitude on the phone. I figured at this point I would hang up and just not deal with this office location any longer and that is what i did.So to summarize the facts; I did not receive a phone call to tell me of the so called scheduled appointment and I did not receive any conversation or any form of communication regarding a cancellation fee.How I found out was when I was paying my monthly bills this week when I called their Overland Park Billing Office this week to pay for a doctor visit to another location of College Park Family Care and while I was on the phone I was told I had a charge of $150 in addition to the $144.91 that I was currently ready to pay. I told my side of the story to the billing representative [Josette] to please let her supervisor know what really happened and she was positive and receptive and said she would let her office manager know about my side of the story and that they would call the Lenexa Allergy Center and let them know. NOTE, the OP KS billing center has always been polite and courteous to work with.Well, I just received a voicemail today from the billing department stating that the Allergy Center in Lenexa would not waive this charge. This is what has caused me to post this negative rating and only give them a 1 star which in my mind is a POOR rating overall. My perception is based on being deceived and them NOT disclosing a $150 Fee or Charge for a missed visit. If I had been aware of this policy, I would have called in advance to cancel any scheduled appointment, especially since i had NO intentions of going to this office after the way they treated me via telephone. I have been with College Park Family Care now for over a decade now and have NEVER been AWOL for an appointment. I have on rare occasions called to cancel or reschedule due to work or illness.I do understand a few things in life and one of them is this; No one can be forced to pay for something they did not receive or agree to, nor will that individual be held accountable for paying alleged charges when NO disclaimers or disclosures were offered regarding no show charges and/or fees and especially when there is nothing in writing to back it up. Lenexa Allergy is trying to penalize a potential client for what I consider is poor decision choice on their part by playing unfair and trying to force consumers to pay for services that were not received or agreed to.I am waiting to hear from College Park Family Care Lenexa Allergy Center regarding a quick resolution. I will be mailing a transcript to them as well for their board members and management to review.

Ea
Review №7

Dr. Girgis is the best doctor I have seen in my 48 years of life! He spends quality time with you and gets down to the root cause of your medical issues. I highly recommend him.

Ch
Review №8

Great doctor, unfortunately staff especially receptionists have no concept of customer service and only believe in getting money out of the patients. Will not be returning.

Information
3 Photos
8 Comments
3.7 Rating
  • Address:12210 W 87th St Pkwy, Lenexa, KS 66215, United States
  • Site:http://mymidwestphysician.com/location/college-park-family-care-center?utm_campaign=corp_listings_mgmt&utm_source=google&utm_medium=business_listing
  • Phone:+1 913-438-2581
Categories
  • Medical clinic
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
  • Wheelchair-accessible toilet:No
Planning
  • Appointments recommended:Yes
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