user
Lehi Vision Care
86 W Main St, Lehi, UT 84043, United States
Appearance

Comments
Ka
Review №1

I was very impressed with the doctor and staff at Lehi Vision Care. Dr Pickering was fantastic at educating me on what was going on with my eyes, and recommended bifocal contact lenses which I have LOVED! I am so happy he walked me through the options and helped me with that. He is also very involved in humanitarian trips, which I think is just awesome! I am happy to support someone that does so much for others in need. Definitely recommend this office to others.

Ke
Review №2

Had high hopes for this clinic but that fell short the moment they got my insurance information.Very poor communication between the various receptionists… I was told one thing, then shortly after I am told something completely contradictory to that previous information. It’s been a nightmare to do something as simple as getting a routine exam and contact lenses.Heaven forbid they call my insurance directly like every other clinic and medical office when there’s a billing issue or question. We will not be going there again.

Ke
Review №3

Lehi Vision Care was awesome to work with these past few weeks. I had not used my vision plan in 2020 and was also running out of time to use my limited purpose HSA plan. I contacted Lehi Vision Care and they quickly scheduled an appointment for me and they were outstanding throughout the entire process, including the exam, picking out the frames and the claim processing. I would highly recommend them to anyone looking for a great vision care provider. They can be trusted and are very reasonable in their pricing. Thanks to everyone at this great office that helped make this experience a truly awesome one!

Je
Review №4

The staff is so kind and friendly and Dr. Pickering is willing to go the extra mile to ensure that you get what you need. 100% recommend Lehi vision care and I am so glad I decided to go with them!

Ma
Review №5

We have had many positive experiences with Lehi Vision Care over the years. From routine eye exams to more complicated cases, they have been professional and even generous caring for me and my children. I recommend them to anyone.

Ju
Review №6

The staff and doctor were fantastic. I loved how the doctor took time to explain and educate on what was going on with my daughter. The office has such a warm and professional feel, not sterile like other medical offices. Highly recommended!

Je
Review №7

Impressed with the very friendly staff. Their use of tech was fantastic in making sure my eyes were healthy. Doctor was very nice and willing to answer my questions. Very glad I gave them a try. Will be back every year.

Ju
Review №8

Great experience at this place! The office ladies were very kind and helpful and assisted me quickly with finding the best pair of glasses for me! Love the location too. Highly recommend.

Ka
Review №9

I dont wear glasses and only go get my annual eye exam. The assistant who took me through a series of different tests was so sweet. She explained each test, what I could expect, and was helpful in answering any questions that I had. My actual visit with the doctor was brief, less than 3 minutes. He said I could get study glasses if I wanted to but my eyes were well enough that I did not need them.

Li
Review №10

Dr. Pickering is very on top of his game. He was able to clearly and concisely tell me what was going on with my eyes. The staff is very friendly and willing to work to with you. I will definitely be coming back.

Na
Review №11

Weve been going to Lehi vision care for about 7 years now and have been very impressed with Dr. Pickering and his staff. Dr. Pickering is very professional and very knowledgeable. Their hours are very flexible and location is very convenient. Their new building reflects the quality of service provided and allows for a very nice selection of glasses to choose from. I would recommend Dr. Pickering to anyone.

Ja
Review №12

It was an amazing place they did well and were really nice. Would 100% recommend.

Ry
Review №13

As first time customers, we were impressed by how quick and efficient our eye exams went. The staff was excellent. Dr Pickering made sure that all of our concerns and questions were answered before we left. Well definitely be coming back!

Ly
Review №14

My family has been well served by Dr. Roger Pickering and his staff. We first went to Lehi Vision Care about 4 years ago. When our insurance changed and we were due for some exams and glasses, we went to another place. Quickly we could see a vast reduction of quality and knowledge from that of Dr. Pickering. We are back with Dr. Pickering and very happy about it. He is skilled, knowledgeable, and has a great mannerism. I will continue to recommend Lehi Vision Care and Dr. Pickering to anyone who needs and eye doctor!

Ja
Review №15

I had my annual eye exam recently in Lehi Vision Care. The staffs were very friendly and professional too. Dr. Pickering is very professional. Im extremely satisfied with his service. Great office, good selection of glasses. I recommend it!

Wh
Review №16

I can’t say enough good things about Lehi Vision Care and Dr Pickering. After going to another popular optometrist in Lehi, we were a bit jaded by high costs and a glum diagnosis. Dr Pickering was able to give us better information and a drastically better price. We have had a few mishaps with ordering glasses and contacts, but they staff has made every effort to fix the problem and compensate us generously for the delays. It is obvious they value each of their patients. Lehi Vision Care for life!

Se
Review №17

I have been doing business with Lehi Vision for the last five years. I have four of six in glasses. I go there for many reasons. I think that the very nature of reviews is generally negative. While we all make mistakes, it is what we do after that makes us professional. I can not imagine a couple of the posts that are here but I believe that there are some people that you simply can not satisfy. In my dealings I have done emergency orders of contacts shipped out of state, repairs on glasses, reorders on glasses (we like to lose them) eye exams and the entire spectrum of what could be expected. We have never had a bad experience. We have always been treated as I would expect. I think the odds are that a couple of people were just complainers. My favorite story is that a pair of my glasses broke and he had the manufacture call me. Based on that level of service I am a faithful customer.

Ro
Review №18

Fantastic experience everytime I come in for an appointment. Doctor Pickering is very knowledgeable and stays up to date on all of the latest developments in technology, and equipment.

Sh
Review №19

Weve been coming here for several years and they make it easy to schedule eye exams, order contacts, and glasses. A good selection of frames and a friendly staff make for a good experience.

Ga
Review №20

I have gone to Lehi Vision Care recently for eye exam. I feel that the exam are very good and I feel comfortable with Dr.Pickering. The staffs were very friendly and professional. Great service, good selection of glasses.I recommend it.

Je
Review №21

Ive always loved going to Dr. Pickering and like the staff at Lehi vision care. I am seen quickly and feel like they remember details of our last visits and phone calls. Definitely recommend!

ki
Review №22

Loved how they took care of me but I’ve been waiting 2 weeks to get a sample contacts for my left eye since they didn’t have my prescription. They promised it would take one day, not sure why it’s taking two weeks. I also was interested in doing lasik but found out I’m a candidate for PRK, maybe they didn’t care much because of that? No clue, I’ve called 3-4 time and nothing, the reason I was recommended coming here instead of eye care of lehi was because they making sure you have the right prescription. That’s not the case so far.

Am
Review №23

Love the care at Lehi Vision. Very professional, staff is always so helpful and kind. Immediate returns on phone calls and with any questions that I have. Highly recommended!

Ja
Review №24

This doctor is double billing insurances. I gave them my Vision insurance info to have it billed for the eye exam and a month later I get notified by my HEALTH insurance that they paid a claim! Well, I never gave them my health insurance information. Hmm. Then when I called the doctor to ask what happened, they offered to retract the claim (and they did). I wonder how many more times he has been double paid by both a health and vision plans?? Wow. Talk about ethics.

Co
Review №25

The girl who did my exam was awesome! And not to mention the doctor was incredible. I can’t say enough amazing things about this facility and the staff!

Co
Review №26

Went in for an eye exam and some paperwork to fill out. They were very efficient and Dr. Pickering filled out the paperwork the same day. Excellent service

Pa
Review №27

The doctor is great. The staff is very friendly and helpful. The selection of glasses is fairly good. They are not overly expensive glasses. I have multiple pairs now that have lasted 3-4 years.

Je
Review №28

Everyone is highly professional and goes the extra mile to make sure youre satisfied. Dr. Pickering is very solicitous of feedback and makes sure that you have the information you need to make wise decisions. Great service. I would definitely recommend them to others.

E.
Review №29

Everyone here is friendly and knowledgeable. They are great with our whole family.

Kr
Review №30

The Doctor and staff are all very friendly and helpful. Been a patient for years and am very satisfied with the treatment from Lehi Vision Care

Br
Review №31

Both the staff the physician were professional, knowledgeable and extremely helpful! I would highly recommend this facility!

Ke
Review №32

We love Dr. Pickering and his new facility. Our whole family goes here and have had great success with our eye care. Grateful for the good service and great quality products he uses.

Th
Review №33

Fantastic experience from the moment you walk through the door. Very attentive service and they dont try to upsell. These guys will get my optometry business going forward. They also have some fantastic deals on great sunglasses as well. Many thanks.

Ho
Review №34

Lehi Vision Care is amazing! I have had some issues with my contacts and glasses and they were so helpful in getting the issues resolved quickly. Doctor is very knowledgeable.

Be
Review №35

Although I like the dr, I am not impressed with the way my phone call was just handled.

Ja
Review №36

Kind staff, clean facility, and fast turn around.

Mi
Review №37

We have been going to Dr. Pickering for years and will continue for a long time. We have been very happy with the service we receive at every visit.

Da
Review №38

Very helpful and friendly and they do a great job!

Ol
Review №39

I have always loved my experience at Lehi vision care. They are efficient and im always in and out quickly.

wi
Review №40

I was very pleased with the service most amazing people I have met. helped me out a lot with my glasses would recommend to anyone.

Pa
Review №41

Dr. Pickering nailed my contact lens prescription and did a great job of recommending the best lenses. Highly recommended.

Na
Review №42

It was so amazing great service wonderful staff 10/10 would recommend to anyone:)

l
Review №43

Best vision care ever! We used to live in SLC and still came back here for exams and glasses.

Ja
Review №44

Superlative in every way! Dr. Pickering and his staff are friendly, professional, and offer the absolute best service I have ever received from a healthcare specialist.

Ma
Review №45

I love Lehi Vision Care - these guys are always willing to help and take care of mine and my families needs. Dr. Pickering is great and thorough and always makes sure my contacts are perfect for me. Its been a long time since Ive found a good eye doc like LVC! Thanks LVC

Ta
Review №46

I really enjoyed having my eyes examined by Dr. Pickering. He took his time answering all my questions and the price for my contacts was very reasonable considering my stigmatism compares to other practices nearby. I will be back next year.

Ka
Review №47

I love lehi vision care! Ive been coming here since I moved here and have always had a good experience and my contacts feel great every time!!

Br
Review №48

Best eye doctor I have ever had. They have wonderful employees and great service!

Ma
Review №49

We have been there for several years, great service. I dont need to go anywhere else. Any issues with our glasses, always taken care of by them.

H
Review №50

They were super nice and got us in and out super fast! great facility! Love it!!

-D
Review №51

They do a great job fitting glasses and making them comfortable. I always feel that I am being cared for well.

Ri
Review №52

Had a great experience at the Lehi Vision Care! The friendly staff assisted my every need as I got my eye check up.

Ka
Review №53

They were so fast! So easy to work with, and so nice! Love this place so much!!!

Ha
Review №54

The doctor is kind and listens to patients well. The staff is also great with children.

Je
Review №55

The good:-Everyone was nice enough. No one was outwardly rude.The bad:-Way more expensive than going elsewhere. My husband initially went here to buy sunglasses, but they tried to charge a whole bunch in extra fees, including some that no one could explain to us what they were actually for. He went to Lenscrafters and got the exact same pair for $100 less. I did end up getting two pairs of glasses from them on the spot after my eye exam, but did research after and realized I had overpaid.-I ordered a pair of glasses and a pair of prescription sunglasses. When they came in, I knew something was wrong. I was rushed out of the office and told to come back if they still didnt work in 7-10 days. I told them I was leaving the country in 5 days and would be gone for three weeks, but they were confident that my eyes just needed adjusting.I didnt even bother taking the glasses on my trip. When I got back, I took the glasses back in. it turns out the dr had sent the wrong prescription to the lab. They took both pairs back and told me it would be a week at the most. While the glasses came back in 6 days, I waited almost two weeks for the sunglasses.-So, it took almost 7 weeks total, 5 different trips to the office, two eye exams, and approximately $200 more than other places, but I finally have a pair of glasses and sunglasses that I can see through. Needless to say, I think we will be finding a different optometrist for the future.Also, just a side note, they have a sign up in their office offering gift cards to patients who give them good reviews online. Some of the 5 star reviews may have been earned, but just keep that in mind when reading other reviews.

pa
Review №56

Great staff! And keep a tight schedule to get everyone in and out but also address anything needed.

Be
Review №57

Very friendly staff, Dr. Was very knowledgable.

Ra
Review №58

Very satisfied with the care I received! I would highly recommend!

Je
Review №59

I have been going to this office for the past 2 years. The doctor and the rest of the staff is great!

Mi
Review №60

Been coming for years, always a great experience.

Ke
Review №61

Dr Pickering and staff are friendly and helpful!

Ta
Review №62

Great service but expensive even with insurance. Love the 2 year scratch guarantee though

Ak
Review №63

They are the best!

Information
4 Photos
63 Comments
4.7 Rating
  • Address:86 W Main St, Lehi, UT 84043, United States
  • Site:http://www.lehivisioncare.com/
  • Phone:+1 801-766-1696
Categories
  • Optometrist
Working hours
  • Monday:7am–3pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9am–5pm
  • Friday:1–6pm
  • Saturday:10am–7pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations