Called to stop the support mail that they send after my child passed away and the lady was extremely rude and hung up on me. If your gonna be in the medical field be professional or get a job flipping hamburgers. Super rude customer service and the supervisor didnt seem to care when I called back. Wouldnt recommend.

One part of the service was great and the other part was not. The caretakers and nurses were absolutely top notch! 10 stars! The doctor assigned to sign the death certificate was negligent. I learned that a death certificate is to be signed quickly and within days of a death. It took over 30 days and was not handled until I raised heck about it. They immediately had another doctor sign it off. I would use this facility again no doubt but now that I know the laws on death certificates I would be the first one calling to INSURE that it had been done. Do not wait for the mortuary or crematory to do this for you. Obviously mine did not. No fault of the caretakers at all--they were simply amazing!