Recently I had to rush my 9 year old in due to a broken collarbone. My son was in so much pain that I could barely get him to walk inside. Lisa up front was so wonderful and helpful through this stressful process and Dr. Hansen was one of a kind. He was attentive to my concerns, professional, and kind. Edric was our nurse and he was so knowledgeable at answering any questions I had as well as friendly. James in X-ray was fast, efficient, and compassionate with my son. He made sure to move things to get a good angle and to keep things comfortable for my child too. All around a fantastic experience under the circumstances!

I am understanding of busy days at an urgent care, but what I will not abide by is the lack of communication and service at this facility. This afternoon, I brought my boyfriend’s 5-year-old son to this quick care because his ear was hurting so badly that he was crying hysterically on and off due to the pain. We arrived at 2:30, coming out of a car in which the A/C went out while we were driving, so it was hot. He showed a fever (which subsided after he was in the air conditioning for a few minutes). The front desk was very short and matter of fact; knowing I am not a legal guardian, I was well-aware of the extra measured that would need to be taken in order for them to proceed with treating my boyfriend’s son. Regardless, the staff was incredibly condescending when I was open about the situation and accommodating to all of the circumstances (I provided insurance info, verification info for both his mother and father, and always spoke to them with respect). We were placed in an exam room separate from the lobby due to the “fever,” which I understand regarding COVID precautions and the safety of others. However, we were in that room for over an hour before someone from front desk staff even called me to go over registration info all the while other patients were walking in and getting checked in no-problem. I would like to mention the woman Denise who works at this facility, as she was absolutely stellar in her etiquette and her professionalism. Thank you, Denise, for being the one individual who didn’t make our visit to the office uncomfortable. Moving on, the nurse Priscilla did not visit us until around 4:30, during which she took my boyfriend’s son’s vitals and whatnot. When she entered the room, she was incredibly condescending in her communication with me, in which I had to repeat the entire situation to regarding who I am in relation to her patient. She was completely unprofessional when she spoke to me, reminding me of the fact that I was in no legal right to bring my boyfriend’s son to receive medical care (again, I understand the legal circumstances, but I am not going to let this poor baby suffer for hours in pain; he needed help). I was incredibly displeased with how she was prying for information that was not necessary, including my age (I am an ADULT) and my relationship with my boyfriend and his son. It felt like I would have received more respect if I just said I was the babysitter. We left a little after 5:30, totaling 3 hours we had been there without anyone communicating to me what was going on regarding wait times and such. I understand individual patients having varying needs, but knowing how long this poor little one was going have to spend being in pain, antsy, and bored out of his mind in an exam room would have been helpful. Both his mother and his father were displeased when they heard how the entire scenario unfolded. Horrible experience.

This place is great! I now live across town, but this is the place I come back to. Dr Yeung is a really nice doctor, and listens to you. Thank you all! Such a great staff here!

It took 30 mins in the room for the dr. To come in...he was literally in there for 2 mins then waited 30 mins for a prescription...unbelievable...drs were just sitting talking about football the whole time

Very bad service. Not recommend at all. First, they refused let us wait in the lobby, which we don’t know why and there are other patients who were able to warring in the lobby. The doctor came for five minutes, and told me to go to hospital, and when I told them I don’t want ambulance, their attitude changed all of sudden, the nurse shut the door and left. I can’t believe UMC has such this kind of service.

This is the most consumer-friendly medical facility ever. I am always greeted with a smile and my issues attended to properly. Today I was checked in by Denise, had vitals taken by nurse Veronica, and saw Dr. Yeung. Each one treated me with compassion, caring, and confidentiality. Bravo to this Quick Care.

Went to Quick Care, Staff was good and Dr. J Yeung was excellent. He explained every thing and answered all questions I had. I would want him for my Primary care Dr. if I could

The lady I spoke on the phone with was nice, but all the reception ladies had an attitude and didn’t say things very nice.

Dont come here!!!!! They will let you wait 2 hours! Even if its just 2 ppl before you. I came here a few time because its closest to my home ! Big mistake! Better drive to some place else instead to die in the room!!!Stay away from this place!!!!!!!

I had a great experience at the UMC Quick Care at Peccole Ranch. Jolena at the registration was great and check-in was a breeze.Dr. Hansen and the nursing staff, Virginia and Edric were very friendly and made me feel at ease throughout my visit. The entire process from check-in to discharge was very organized and efficient. I was 80 percent better with the treatment plan of this fine staff in less than 24 hours. James at X-Ray was also very professional.This quick care also follows solid COVID protocols to ensure patient safety with easy to read signage. Overall, the staff is very professional. I would HIGHLY RECOMMEND this quick care to anyone!

Waiting time is too long more than one hour

Very professional and caring staff from nurses to doctors.

The staff was very helpful.

Staff was friendly and courteous. Ms. Dee was an angel. She brought me a warm blanket and made me feel comfortable during an otherwise awkward visit.

I was in and out pretty quickly, and the staff were all pleasant and knowledgeable.

Hi my name is makayla and I go see doctor panned over there she is not a good doctor she haven’t approved for my insulin yet it’s been over a week now I called medicaid on her I find me a new doctor this don’t make any sense she taking this long just approved my meds and even my own doctor in lake Charles never took this long for my meds.

Extremely rude nursesSo unprofessionalStaff was argumentative while in front of a minorI could not believe how poorly we were treatedHorrible experienceSomeone needs to look into these nurses

Cameron was super duper nice. As someone who has been sick often, I can tell who actually likes their job and is there to help. He was super compassionate and helpful. The wait wasnt terrible despite how busy they were. I heard him cheerfully help everyone that went up to his desk. Dr. Hansen was so easy to talk to. He actually listened to what I had to say and had me on an IV super fast. I have never had such a pleasant experience at an urgent care. Thank you guys so much. You are all amazing

I would give the front desk people a 5 star I really liked that experience, but the doctor was not a good experience. He didnt even let me finish telling him everything that was wrong while the whole time he kept interrupting and giving me a wrong diagnosis which I know that wasnt the problem.

Excellent care great Doctors!

The entire experience was very pleasant. The whole staff was so gracious and professional. Doctor and nurses treated me kindly. Experts at their expertise..I learned a great deal about our current process of insurance too !God bless you.L. Casey

Unbelievable! I have a 10:05 appointment, I checked in at 9:45 and still waiting!

This as been absolutely the worst experience I have ever had in my life even before seeing the doctor. I’ll tell you exactly how much I waited before being in the doctors 2 hours and 15 minutes just to check in to the facility to be seen, It’s 2:45 now and I just entered the Doctors office. Even without being seen this experience is enough to deter anyone away. Honestly this place is extremely under staffed and patients suffer for it. But I will say the front end staff is extremely nice.

So far I have had a very good experience with this facility. Everyone at the front counter are super nice. Lisa helped me this morning even though they had computer issues the night before. The nurses are extremely polite and made me feel comfortable. The doctor was funny and put my mind at ease. I will continue to come here if there is an emergency, thank you to everyone who works here!

Amazing clinic! The wait time was reasonable.. the front office staff provided my daughter with an ice pack during our wait. Once we were in the back the doctor was great, she took care of my daughter, explained everything to her and made her feel at ease! also big thank you to the x-ray tech who allowed me to stay with my daughter during her x-ray since she was scared. We were probably in and out within 2 hours and that includes waiting on x-ray images. Thank you so much Dr. Priya Kothari and staff! We also got out referral to the orthopedic physician in a timely manner.

Bad wait times, and the lady at the front desk, Jean, was wearing her face covering over her chin. At one point she told me, Im not really a mask person, which just seems insane to me, given the current crisis and the fact that shes a medical professional.

Go anywhere but here. 2 hour wait. They wont tell you how long the wait is before you yave already wasted an hour . Your time literally means nothing to them. I will say again . Go ANYWHERE other than here.Update. It was over a 3 hour experience and to top it off. They took someone back before me that showed up an hour after me. Enraged.

I came in with the Flu and Bronchitis. I was seen by the nurse beforehand and the only examination performed by her was taking my vital signs. Afterwards I was seen by the Osteopathic Doctor entailing a simple meet and greet with absolutely no examination performed whatsoever. In contrast, having a father that was a medical doctor, at the bare minimum, he would at least look at my throat with a penlight and listen to my lungs with a stethoscope when I presented with a cough. Then I was given a prescription by the Physician Assistant for Tamiflu and cough medication with absolutely no antibiotics. Having a medical doctor for a father I was told as a child that Osteopathic Doctors are not respected by Medical Doctors and as a sad reality if one is not intelligent enough to be accepted to medical school it is much easier for one to get into osteopathic school. In conclusion, after completing the course of medication prescribed by the Osteopathic Doctor, I recovered from the flu but my cough never got better since I was never prescribed any antibiotics.

Don’t be fooled by the title of this facility. It is certainty not “quick” as it says. I am not a resident of Las Vegas but I needed medical advice for a bronchitis issue I’ve been dealing with for some time. When I walked in, I felt like I was in the movie Beetlejuice where you take a number. The waiting room was packed (this was at 9:30 am on a weekday). I was told to write my name on a sticker and sit down. People came in with appointments and the room kept getting more crowded. I finally asked the front desk if I missed my name being called after waiting 45 minutes. They didn’t even get to me yet she said. What? This was just for checking in! I got up and left. That was just BS.

Terrible, rude and extremely passive aggressive staff...especially the front desk girl. She should be fired for her horrible treatment of innocent patients. Do yourself and your loved ones a favor and avoid this place at all costs!

Extremely friendly and helpful staff, professional and quick to get me back. Very happy. New location.

Turned what was a unpleasant evening into a positive experience. Called ahead with my 2 yr old screaming in the back ground with an unknown arm injury. Came in and prepared to wait patiently as there was a busy waiting room full of patients. The staff heard my daughter’s sniffling about her “hurt” and rushed us to the front of the line and back to see a doctor. The nurses, PA, radiologists and doctors did everything in their power to help both my hurt 2 yr old, and impatient 6yr old get through the ordeal. Luckily some quick treatment alleviated the pain, and my daughter was back to laughing and smiling in our way out the door. Thank you to everyone who stayed after hours to help us.

Receptionist staff very personable, empathetic and friendly. However nurses and doctors not so much. Waiting to be seen is expected but showing comfort and checking up on patients while they wait is preferred. After seeing the doctor i also had to wait an additional 40 minutes to be xrayed. Patients that arrived after me to be seen were xrayed before me and discharged. The doctor gave me my results poorly and told me a nurse would be in shortly to get me out because i had waited long enough. No i waited another 30 minutes!! Just for a splint!! I had to go in the hall stop a nurse to get a splint. The doctor told the nurse the Wrong information. No surprise there. So i had to wait again. Poor service, will never revisit.

The staff were all very welcoming and I felt like the doctor spent an appropriate amount of time with me based on the health concern I had.

Please avoid this place for any reason. This is serious friendly advice.Not only you will save your money and time but you will not get misdiagnosed like they did with us 3 times.3 times they misdiagnosed my wife and child. 3 times!!!3 times they sent them to Summerlin ER because of serious condition which later proved false and totally different from what they said.3 times we had to pay unnecessary ER fees that cost my family thousands of dolars because people at this Urgent care were not able to get a proper / wrong diagnosis.Even people working at Summerlin Hospital told us this is not first time they hear bad stories about this place.How you can misdiagnose obvious flu symptoms for appendix? How you can misdiagnose pinched nerve for kidney stones?Ok, everyone can make mistake (but not 3 times) but why telling us to go right away to ER when this could be dealt by regular family doctor or specialist and cost us thousands of $ less?We are thinking about getting lawyer and our ins already flaged this location.And the best I left for the end !I called them day after our last visit and asked for the manager.Manager said We dont have ability to check if child/adult has cold/flu. At our location we can not do that test!

Long wait times. surprise additional $200 bill in the mail 2 weeks later

Went in for a mild medical concern and was treated very well by the nurses and doctors here. Wait time was about two hours, but once I got in my doctor was very helpful and took the time to understand my symptoms before moving forward. I just moved back to Las Vegas from out of state and had difficulty getting an appointment with a primary care doctor here, so UMC Quick Care was a great alternative.

I was a mess when I showed up to this quickcare - got there early they open at 8. At 802 they took me back, went over all my records. Took some tests - got me in a room and in 5 more minutes the doc showed up. Went over my symptoms - asked me a few questions. Minutes later I get a shot waited a little while to see how I’d react. Another nurse came in and went over my antibiotics and sent me home.Just a FYI — the quick care does not open til 8 am. The paperwork is all done electronically so no need to print and fill out prior.Just be prepared to wait if you don’t get in early and make an appointment. Good staff regardless.

Went in because I was scared my wounds were infected. I got there around 4 and left around 5:30ish. The intake personnel Sharon was so nice, gave me advice, and was understanding which made me feel better about my situation. Maryann the LPN, was also super nice and was thorough when she called me to be seen. Also, made me feel better about my situation. Dr. E.Aguilar was understanding and also assessed my wounds in a professional manner & gave me antibiotics for the cellulitis forming around my wound. Overall, was a good experience here at this location. People were nice and the treatment was what i hoped for. Just hope the antibiotics work.

I just went to quick care about two months ago and was treated nicely ,efficiently with in 20mins after arriving. The Dr. was female and very thorough. She heard my description of the pain and diagnosed it very quickly. The staff did seem somewhat unhappy, but the person that assisted me in the front office was very nice. I always go here and so does my daughter.

Lets start by saying its always clean so thats a plus . I understand how sick ppl get this time a year , but come on I went in at 8 am checked in by 8:13 am and waited almost 4 hours to be seen . Its only three or four people in there . A lady gets seen five times and so on before I even get called up to go give them my insurance ! Thats crazy love them though

Have gone twice. We always get to wait a minimum of 3 hours before getting to see a doctor I honestly dont think they are even licensed. When we do get to a doctor they talk so much and dont know how to listen and just come up with a BS response. Then we are rushed out like sheep. I would not recommend this place to anyone. If you Value your time and like to be respected go to a real doctors office.

I have been coming here for almost 6 yrs! The office staff are friendly the Drs are amazing and they genuinely care and the wait is never long. Its either Umc at Peccole or Summerlin hospital for us.

DONT GO HERE UNLESS YOU WANT TO BE MISDIAGNOSED AMD MISINFORMED.My friend and I went here to be taken care of. While I was being helped by this sweet nurse. I can hear my friend being help by a snooty nurse. My friend, unlike myself, didnt have insurance and was told to put down a deposit which she couldnt affford. Okay fine, that sucks. Sje cant afford it. BUT THEN... My nurse kind of got annoyed with the nurse helping me friend. Asking why she didnt tell her about the options she has a right to, for people of low income. After stammering over her words. That lazy nurse said she could call my friend back up to the counter to inform her. My nurse shool jer head at the situation and told the lazy nurse to pray non of that mess came back to bite her.At this point, weve been there for nearly four hours. I finally able to be seen. I had tightness in my chest and sharp pains when breathing. The doctor told me i must have a cold, which is causing my shortness of breath? But didnt explain what could be causing the pain? So i asked him about the pain and he said its because Im over weight. Okay, fine, I am. BUUUUT, I had many cold this past year when I was a lot heavier and I was pregnant at the time. I knew i didnt have a cold and I knew it wasnt because of my weight. So i left there, after four and a half hours with no answers amd a fuxken list of OTC cough meds to take.I WENT SOME WHERE ELSE AND TURNS OUT MY SYMPTOMS WERE BC IM ANEMIC.If you want to feel left unheard and hopeless. By all means. Go hear. This happened yesterday. 7/23.

Every one were very nice and helpful and professional. if you are sick than go to this branch , you get great service fast and professional.

Quick care?? Yeah okay. 1 person ahead of me and I been here forever. Smh

Dr. Lippmann is one of the nicest doctors Ive had the pleasure of visiting with. He makes you feel welcome and cared for. Signed my husband up as a patient too.

I dont see where these negative reviews are coming from. I barely made it in time before they closed the doors at 7:30pm; I figured theyd complain about another patient considering they were about to close.. That wasnt the casẹ. They called me up within 5 minutes to get some info from me and 5 minutes later I was in the back talking to the doctor. My diagnosis acute bronchitis. He wrote me my prescriptions and I was on my way. A very knowledgeable and patient doctor whom made me feel comfortable rather than a burden. All togethor I was there 45 minutes if that. Thanks again to the front and back staff at UMC quick care on Sahara & Fort Apache. I had to write this in appreciation!

I checked in here today, Saturday, at 8:30 am and I was home by 11. Not bad considering the waiting room was consistently full. And I cant speak for other reviewers, but every person I dealt with, registration nurse, pre exam nurse, physician, and discharge nurse were wonderful, very patient and friendly and at no point did I feel rushed. This will be my go-to urgent care and my recommendation to others from now on.

I waited over 4 hours to see the doctor, for a sinus infection. Then she tried to talk me out of antibiotics! I will avoid this place at all costs, and go to another Urgent Care first!

Best UMC quickcare Ive been to. I went in because I had chest pain, front desk was very polite. I got called in to see Dr, he answered all my questions. Got my X-rays done. The wait time was not bad at all.

The staff and Dr Hanson were amazing!! I was In and out under 45 mins and went in abt 4:45pm...

Both my parents, who are in their 70s, and have significant and chronic health issues, have been going to Peccole Ranch Primary Care for years. They were very satisfied, but a few years ago, their primary care doctor left town. His replacement is a very smart, well-informed, and effective doctor...when shes there. She often takes weeks off at a time. This would be no problem if my parents had no chronic health problems. My parents cant get in to see her in a timely manner. They often fail to fill prescription authorizations from the pharmacy in a timely manner. Since some of these meds are crucial to my parents day-to-day health, that means I sometimes have to take a day off in order to physically go to the office and browbeat people to do what they should be doing in the first place. The staff is surly, and you would be, too, if you constantly had to cover for an absentee doctor. In short, this is the worst doctors office in the world.

I visited this office today in hopes of finding relief for severe insomnia and anxiety I’ve been experiencing since attending the Route 91 concert. I was referred to this office by the office staff at my primary care physician who I could not get in to see until mid Dec. During my 2 1/2 hour visit to this office, I had to repeat my story 3 times to 3 different staff members which was not only emotionally draining and exhausting but which of course added to my feelings of anxiety. When I told them I havent slept in a month & can not get into my doctor for another month, they prescribed a sleep aid for a mere 5 days! They also prescribed an ant depressant that wouldnt take effect for 2-3 weeks. When I explained I wasnt depressed but traumtized, they refused to prescribe anything that would provide immediate relief. I found this office to show zero compassion for my well being. I left feeling worse than when I arrived which I didnt think was possible. If my situation doesnt warrant a prescription for an anti anxiety med I dont know what does. This was a truly awful experience with this office.

Had bad stomach pain. Went in around noon and was taken to the back within 30 min. The staff was awsome. Prescribed medicine and emailed Wallgreens next door. Prescription was ready by time I walked over.I usually go to the one on Buffalo in lake Mead but never again this is my new go to place

My problem has not been solved. Ive learned on my own how to navigate the health care system because no one really knows how to explain things. I also solved my problem myself. I thought I had kidney or urinarty tract issues or stomach problems. Through diet changes, my pains disappeared. I messed up telling them to prescribe antibiotics. Antibiotics mess your stomach up.

Front desk staff were nice. But, Longest wait time Ive ever had. Doctor didnt speak much English. Wouldnt recommend. Wont be back.

Went for constant coughing and difficulty breathing and Dr. Minh Tri Truong helped me a lot and gave me an oncology ambulatory referral for me to see my specialist which is a big help since i lost my PCP momentarily. Without a primary doctor, you will not be ableTo see your specialists doctor without a referral. Oh! My! This new Health Insurance rules thingy is such a BS. A million of thanks to Dr. Truong and Karla (nurse). May God bless you for helping and caring a needy patients!

They dont deserve even one star rating. It took over three hours in and out ! When I pointed out the fact they take people they got there AFTER us the admin informed us we can do only so much she was very unprofessional.. I explained that I am just very concerned about my fiancé .. she was the smart ass .. well than never mind , I guess .. when finally leaving the place there was no patients left but we got about 15-20 people walking in after us ! Thank you but no thank you .. your staff needs to be retrained on customer service .. you are a health care provider , arent you ?

The doctor I saw was rude and didn’t want to listen to understand the problem I was having. She basically said they couldn’t help me and I needed to see my PCP. I have no idea why I even wasted my time.

My 8 year old daughter was misdiagnosed here for the second time. You may wonder why Id go back again. Well, we just got back from vacation late last Saturday and my daughter starting having an ear ache last Friday. We couldnt get into to see her reg doc last Sunday, so we opted for Quick Care knowing it was probably swimmers ear. Im no doctor but it happens quite a bit when we are on vacation for 11 days and shes swimming every day. Despite the history the doc last Sunday told me it was middle ear and had nothing to do with swimming. So she gagged on awful antibiotics all week, and was in severe pain by this Friday, but her doc couldnt see her until yesterday , Sunday. Sure enough Swimmers ear. But due to the extent of it now, after waiting so long, her meds arent kicking in and she had to miss the first day of school. For a third grader, thats a huge disappointment. And she wanted perfect attendance this year :( Im so annoyed and when you call the number that was provided under another complaint, the answering service rep told me they only answer between 2 and 2:40 and she couldnt help me. Then why have an answering service? and call it a patient feedback line????? When I told the rep they surely dont want feedback she stated how they were busy making rounds in hospital. oh ok. Then why not designate a different full time employee if youre so busy making rounds and can only take calls for 40 minutes out of the day. I pay so much money monthly for insurance and the treatment you get is just absurd! Thats why I see a doctor now that doesnt take insurance. He doesnt have to play the games. And its the best care Ive ever received. Its so hard to find good health care nowadays despite paying a fortune. End rant.

The nurses here are the sweetest people ever :]But if you want a sweet Dr too,try the lake mead and buffalo branch instead.

Have been here multiple times for different reasons for both my son and I and have never had an issue. Sometime wait times are long but that is to be expected. The staff has always been friendly and proffesional.

First time was just ok... long wait, a full waiting room, and the doctor was alright.Second time, had to go thru the entire process from the first time bcuz they screwed up my records from the first time.Third time will be my last. Avoid this place if you can!

Good reception, Extremely rude nurses, and really bad wait time. Don’t know why it’s called “QUICK care” when it takes more than 2 hours for a doctor to see you, even when there where only 3 patients in front of us.

Billed me $300 to tell me I had a sore throat. Their accounting department is impossible to reach so I cant reconcile this bill.

Dr. Sepulveda is honestly the SCARIEST doctor Ive ever been seen by. He doesnt speak any words . I know I know , what does that even mean ? Let me try to explain . I went in to UMC on a Sunday bc of stomach pain going on for 8 days was seen by another doctor , female, and she was great. Ordered some lab work that I had to go get done on Tuesday . I went and had that done. On Wednesday I had extreme stomach pain to the point I could barely walk or talk. So I returned. They had me do a urine test and set aside in my room. When Dr. Sepulvida entered he made some unintelligible joke (I think because he was laughing) and then motioned to my stomach. I was not laughing , I was in tears. He then said he needed to leave to talk to the nurse ?? He makes some weird arms gestures to my husband and my husband is soooo confused. He returns 10 minutes later and hands me part 1 out of 2 of my lab work back and says normal, I dont know why youre sick . Says he will prescribe me a prescription in case MAYBE I have cdiff . Does not explain what that is. I ask him if I should continue the other antibiotic I am currently taking for a sinus infection he says maybe, maybe not and begins laughing . Never answers me, then I ask if they are going to test my urine which is still sitting there and he says no. then sends the nurse in who tells me to drink some tea for my stomach (seriously I cant even walk lady and you think some tea is going to help?) . Cdiff antibiotics are very intense on the body (apparently after speaking with my family doctor) and shouldnt be taken lightly . This doctor has horrendous reviews online and after speaking with a friend who was also seen by him and had the exact same experience with him not providing care in anyway I am appalled that he is still at UMC. Also Ive called twice now and left a message with front staff personnel for the other half of my results in case I DO have cdiff or any other kind of bacteria and I have not received a call back. Also they claimed they couldnt run my insurance and that my insurance was closed for the day(never had that happen before ever) so I now have two charges on my cc for about $120 that I have to go in and get itemized receipt for so my insurance can reimburse me, I dont have copays at urgent care facilities so them making me pay out of pocket was infuriating but I was in so much pain I just payed . Front desk was being lazy so now I have to fix their mistake. NEVER COMING BACK HERE. And still waiting on my labs . And left in pain.

Extreme caution: Dont go here, but if you do and get Dr Miguel Raul Sepulveda, turn around and run!I took my daughter there because she was having extreme coughing fits because she could not breathe. We got Dr Miguel Raul Sepulveda. What a piece of work he was. My daughter and I left thinking he must have been on drugs due to his flippant attitude when we were so obviously in need of an answer. He checked her breathing and looked down her throat and said it must be acid reflux. He prescribed Sucralfate which I later found out is used to cure ulcers.My daughter took the Sucralfate and wound up in the emergency room that night as she threw up an hour later after another coughing attack. The medicine cautions if that happens stop taking it immediately and go see a doctor.At the emergency room, the doctor took one look at her throat and said My God, her tonsils are red and inflamed! They checked for strep and did xrays to see if she did indeed have an ulcer. Final diagnosis: Tonsilitis and breathing treatment to clear her swollen broncial tubes. No ulcer. They also said Sucralfate is way too strong of a medicine to prescribe without a complete diagnosis.I went here once before for myself and got the diagnosis of GERD (acid reflux). At that time they prescribed me medicine that caused suicidal tendencies and told me I would have to take for the rest of my life. Needless to say I did not take it and handled this temporary episode of acid with honey and apple cider vinegar. I do not have GERD!I will never going here again! I think they only have one diagnosis: GERD and acid reflux. They must have stock in drug manufacturers for it.

Im writing this in the waiting room...ive been coming here since 1999...Thats over 17 years of loyalty. This is one of the only medical facilities to provide my migraine treatments. The staff is great but clearly need help as they are understaffed, overworked and judging how UMC runs things, are most certainly underpaid. In the corporates quest to increase profit, they are shortcoming those whom matter:THE PATIENTS. The minimun wait ive had here is 2 hours. There was about 6 of us in the waiting room so im assuming there must be HUNDREDS in the exam rooms to constantly have extensive wait times. Is there any reasonable explanation as to why no one has worked on this obvious issue?? Can we get them help and larger facilities because if tge people responsible actually, i dont know, kept up with the industry they work in, they would know the Urgent Cares are increasing in patients due to office visits decreasing. PLEASE DO SOMETHING

Ive been a patient here for years first with Dr. Christiansen as my primary and then Dr. Lim. Both doctors talked to me as a person, showed interest in my life, and concern for my health. I also like how Dr. Lim follows up on all tests with a call or personal notes.

Had no problems at all here. I did show up 5 minutes before they opened and I was 3rd in line. They were having an issue with my insurance card, but the front desk rep was very helpful in trying to figure it out. The dr was very nice as well. I was in a pinch and needed my rx filled because my dr is so booked she isnt even taking walk ins. The dr wrote me an rx with 1 refill to get me through until I can be seen. They were all very nice and helpful. If I need to go again, this will be my location I go to.

Staff was very efficient but not particularly friendly, with the exception of the receptionist.

Prospective Patients Beware! So, it sounds like bait and switch tactics and getting patients to return and pay a co-pay with no access to site Clinical Managers and or Patient Advocacy at times, is the planned budget.I have insurance and Dr. Hansen with UMC - Piccole - seen me and ordered 5 different perscriptions to me on 3/3/2016 including Tamiflu coming in at cost to me of about $8 per pill - including a note from Dr. Hansen stating I can return to work today 3/5/2016.However, I feel the same or worse. I have contacted Piccole - UMC and spoke with Nica and never received a call back. I then return called and spoke with Kim requesting to be seen. I never received a call back from anyone at this time. Both employees stated that I must pay to be seen again.I then attempted to contact and called the alleged Patient Experience Team and ...take pride in addressing.. as referrenced by some owner responses contained here within the negative google reviews....But Patients beware! - this alleged ..pride.. regarding addressing your concerns stops on the weekends, as I was informed that UMC does not have a Patient Advocate and or Patient Access to speak with a site Clinical Manager on the weekends. Is this indicative of UMC overall services they provide?I must now dispute this providers service and transaction. In my opinion, I recommend seeking another service provider that ensures to provide substanitive services and without precevied bait and switch tactics including having real Patient Access to a Clinical Manager and or Patient Advocacy without ...bankers hours... as comparitively described by a UMC employee.This is the second time I have been to a UMC facility and had a bad experience and will not return for a 3rd. Pass the word!

Waited 2 hrs to check in. Then other people are allowed in front of people who already checked in. This place already has so many negative reviews, they should know by now their processes are not working and they need to change.

Awful front desk staff. Never fail to charge me a copay to see the Doctor, which I then have to claim back through the incompetent billing staff.

Just got out of the so called quick care I told the lady on the front desk that I need it a blood work because I been feeling nauseous for a month already she told me ok wen the doctor seen me he told me oh we cant do blood work but you can go to any small urgent care and they can do it yeah so now I am going to have to go and pay another co-pay thanks for nothing

Staff treated me great whole way threw.

If they still have that Dr jack Yang at this location, I will never stop a foot inside of that place , rude , Arrogant , Obnoxious this is my last time going to this place ever because of he obnoxious this is my last time going to this place ever because of hIm, he need to know this is United States of America not the third world whirl

I came for an urgent matter and I was very upset only to have one of the nurses ask me judgmental questions and ask why I even came to urgent care. I felt like I wasnt welcome here and honestly wont come back or bring my kids here anymore.

Terrible wait times, even with full staff and minimal patients. Came early on a Thursday morning took 3 hours to be seen, and another 2 hours waiting for a nurse to come back with a prescription, after seeing doctor. Tried to leave and just get my prescription was told no. There is miscommunication amongst staff going on, and its resulting in very poor patient treatment . Overheard Dr. Bolland saying they have not been given a patient in over 35 minutes while people are waiting. Ridiculous

They werent busy at all, yet the doctor AND nurse wouldnt even listen to all my symptoms before throwing a prescription at me and sending me away. also if English is the only language you speak youll have a tough time here.

I just experienced a very pushy nurse who seemed stressed , Nothing quick about it . Tarying to talk to them seem like I was wasting my THEIR time . Just save yourself the Trouble and Dont go here Unless you have too ! Not friendly , I had to Call 3x time for results and nurses then argued about the fact that they called me, Never did - Horrible

So slow. Over 2 hours in and out when there was only 3 people in front of me.

Worst clinic ever, Dr. has no idea what hes doing, just tries to shove antibiotics at you and gets an attitude when you request a test.

Dont go to this Quick Care. The unhappy front desk staff is just the beginning. I lived in this area for six years and would drive out of my way to go to another facility.

Chaotic

Waiting for over 3 hours.

Friendly staff