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Matthew D. Gillihan MD ENT
1130 Commerce Dr, Las Cruces, NM 88011, United States
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Matthew D. Gillihan MD ENT

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Sk
Review №1

I’ve had an issue with providers lying or down playing procedures in the past and he was no different. Seeing that I had a lot of anxiety getting my stitches and splints taken out after my septoplasty surgery he should’ve told me the truth to lessen my anxiety but when I asked if it’ll hurt he said “no it’ll just be annoying” so I believed him and when he cut the stitch there was an intense sharp pain and since I wasn’t expecting it, it sent my anxiety through the roof. I was crying thinking about the pain the splints are going to be since he said those were also annoying I figured it would be the same “annoying” that the stitches were. I started to panic and he raised his voice telling me “come on” “they can’t stay in there” “let’s get this over with” while hovering over me with scissors and forceps. He did nothing to try and calm me down or atleast be patient with me as I was literally telling him “please give me a second I wasn’t expecting that to hurt” in fact he had the nerve to act annoyed after we got done and quickly bolted out of the room when I kept apologizing for panicking. Worst experience so far with a provider.Also put gloves on, forgot his loops so touched the door to open and go grab his loops (head lamp/glasses) and placed them on his head without changing gloves before touching sterile instruments and my nose.

Am
Review №2

Excellent staff service and doctors is very Professional and knowledgeableThanks

lo
Review №3

Staff was knowledgeable, fast, friendly! His medical assistant was so wonderful. He is so professional and to the point! Highly recommend!

Mi
Review №4

So far so good no complaints yet

Au
Review №5

I did A LOT of research about ENT doctors in town and discovered that he is the best! My first visit was wonderful. Very patient, didnt rush the appointment, and answered all my questions. Very impressed. Highly recommend.

Li
Review №6

I was so impressed with Dr. Gillihan. What two other doctors couldn’t figure out, he did. I would recommend him for any of your ENT needs.

Ro
Review №7

Dr Gillihan did surgery to open sinus passages and made 2 major errors. One he cut a hole in the septum and didnt tell me till 3 months later when I told him I was going to another doctor because I felt worse than before he treated me. Then is when he simply and annoyingly said he accidentally made a hole in the septum.Two, when he inserted the balloon to open the sinus passage it was in a wrong position trying to open the passage above the eye. When inflated it broke a bone and completely blocked the sinus channel. I suffered severe pain for months till I had corrective surgery by another doctor. I am still suffering from this, but the doctor who helped me said it was the best he could do considering the severe damage done by Dr. Gillihan.Beware of this careless doctor people, he really doesnt care. Here I am several years later still suffering because of Dr. Gillihans poor ability to be a surgeon. Tip, you do decide to trust him to perform surgery on you, make sure its done in a hospital, not in his office. Thats another story about issue on tampering with records.

br
Review №8

Our family has seen Dr. Gillihan for several issues over the past 15 years and he has always provided outstanding care.

Wi
Review №9

Professional staff and great care for my family

Ke
Review №10

Dr. Gillihan and the staff were friendly and very welcoming. Dr. Gillihan was patient, listened to me, and talked to me--not at me or around me. I left the office having been treated like a human, not a symptom.

Bl
Review №11

My daughter suffered ear infections from the time she was nine months old. Dr. Gillihan put three sets of tubes removed her tonsils and her adenoids and saved her hearing

Da
Review №12

Made an appointment, took the day off from schhol. Cancelled less that 1 hour from appointment time. Office mistake

Do
Review №13

I made an appointment, in December of 2014, for January 2015. When I called January 21, 2015 to confirm my appointment, they have no records of my appointment.

Information
1 Photos
13 Comments
3.7 Rating
  • Address:1130 Commerce Dr, Las Cruces, NM 88011, United States
  • Phone:+1 575-521-3025
Categories
  • Otolaryngologist
Working hours
  • Monday:8am–12pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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