From the first contact with this company I gained a sense of confidence in them. The quote was provided by Jeremy who was thorough and thoughtful in his work. Angelo, Todd, and Adam arrived promptly as planned and got to work on a full day installation project. Every question and detail was answered and managed professionally. Angelo did an especially keen job on laying out the equipment and making everything just right. Todd did a nice job of walking through the new thermostat to make sure it was functional before he left. The company appears to stand behind their products and assured me that complete satisfaction would be found with them. At this point I have no doubt that will be the case. I will update the review if anything changes but I have no regrets going with this company now as they offered a very fair price and professional quality service.

Jr & Rico did a perfect job and worked hard. I really appreciated that they covered all the floors leading to the basement which I cant say about a lot of businesses and put covers over their shoes! They were very patient with us when showing us how to work the smart thermostat and downloading the app for the thermostat plus answered all of our questions.

Riley installed my new thermostat so fast, I could hardly believe it! He also made sure I knew how to use it, and even walked me through replacing my furnace’s filter. I called earlier in the day, and they were able to come just a fee hours later. Great service, will def recommend!

I had these guys out when my AC wasnt turning on and I had tried everything google could find. They had the best availability and did their best to get my AC running when temps were at 90 degrees! Eventually I needed a new furnace, and the team was helpful in not only finding the best option for me (they didnt try to get me to get the most expensive when I didnt need it) but in helping me with finance options as well. The installation was quick and painless. All the workers who have been over to help have been polite and professional. Good company. Ill use them again, if I need to (hopefully I dont need to, its a brand new furnace!)

David and Daniel did a great job at taking the time to explain the issue that was going on with our furnace and explained how they went about it to fix the issue. They went above and beyond to answer any additional questions I had. Highly recommend this company!

The three techs were awesome! They were on time, and they worked all day long making sure all our questions were answered and things were done the way we asked. They were respectful and courteous. Really enjoyed being involved in the install. They took the time to answer all of our questions at the end, big or small. And they cleaned up after themselves. Wonderful crew! Thank you again!

The service technician, Joe, did a fantastic job. Very professional and new exactly what to do. We would have gone the weekend without heat if it weren’t for him. Thank you!

I had 6 bids and picked Hager Fox for the best combination of equipment and warranties.Installation went smoothly and the crew was professional.

Hager Fox was amazing! They were quick with getting us a quote and then very helpful with financing and scheduling an install.

Have used this place as needed over 20 yrs. You can still buy parts over the counter as needed. Unlike other competing heating, cooling, and plumbing businesses in metro Lansing. There are helpful, skilled ppl at their store. So easy to get questions answered, and suggestions received. This business has a rock solid reputation.

Service technician, Riley, was excellent!! Very considerate and thorough. I was most appreciative of the education he gave me regarding air filter maintenance. He is definitely a credit to your staff!

Service is always excellent from Hager Fox. From service, office staff, sales and installation.My installation was not easy but they did a great job. It was well explained for me to understand.Highly recommend. Thank you to everyone but especially Rigo, Spencer and James.

Riley was professional and knowledgeable. He was helpful in finding the issue and recommended a good next step.

In time, very professional, cordial, took time explaining thoroughly.. use their footies which made the wife happy…Rigo was his partner and did the same..

Maintenance of our furnace was done professionally and the technician Carson arrived on time. He did excellent job.

I was only looking to replace my aging furnace, but Hager Fox had the best price in town. The estimator, Joe, was extremely polite and professional; he didnt try to upsell me on a model I did not really need, told me what the available options were as well as their pros/cons. The installation techs Eric, and Carlos, arrived right on time, explained everything they were doing and were also extremely polite and professional. I couldnt be happier with the job they did.

Todd and Angelo worked all day installing an entirely new hvac system. It’s been 2 days and the house is so cool. The only thing we absolutely hate is the Huge Parascope style exhaust coming out of the back of the house. I also wish it wasnt exposed but had a screen cover on the exit so nothing gets caught or thrown down the pipe.

Great work. About $9000 to put in a new furnace and ac unit into my 1200 sq ft home. Would highly recommend to everyone.

Our furnace recently went out, and along with it our central air. Junior was here today promptly at the time expected. He was very professional and focused on getting the job done correctly! He was great at explaining everything he did and answering our questions before he left. Would highly recommend!

I called for service and was scheduled for the next day. Very friendly staff and very professional. I felt confident they did a thorough review of our furnace and the invoice was very reasonable. I truly recommend their service.

Riley did an excellent job. Explained what he did and what he found. Careful with mask and shoe covers. Good to work with. We would certainly welcome him on our next checkup.

Angelo, Todd and Spencer installed the above and also a new hot water heater. Neat, clean professional installations and Todd did an excellent job explaining the operational aspects. I couldnt be happier!

Todd and Angelo replaced my complete HVAC system today. They were extremely efficient, informative, and were able to work through some physical issues without any problems. My house is now uniformly cooled, as it is supposed to be. Thanks guys.I would definitely recommend Hager Fox for all of your heating and cooling problems!

Carson did an excellent job. He took his time, wasn’t rushing through it. He even explained how everything works. I was impressed.

Easy to schedule with only a few days wait. Pleasant and professional service person. Explained things to me. Very satisfied. Hager Fox customer for about 31 years.

They did a lot of work very quickly and did an awesome job

Denny was polite , courteous, honest. He knew what the problem was and fixed it. He explained everything to me so that I knew what was going on with the unit inside and outside.I would highly recommend Denny!

Doug Foland was our Comfort Advisor, He was super nice, helpful and knowledgeable about what we needed and what our options were. The technicians were on time and very friendly! Their work was excellent and done in a timely manner. Couldn’t speak higher of this company and it’s workers. If we’re ever in need of services again they will be our go to! Thank you!

Ricardo went above and beyond. When the electrician said he couldnt run a new line for the thermostat. Ricardo found a way and got the job done. Love the new furnace and AC. Doug from sales did a great job of setting expectations, was very prompt and informative. They were the fifth company I quoted and came in first. Amazing company and work! Highly recommend.

The installation team was absolutely awesome, very kind, professional and friendly. They took the time to give me a thorough explanation of all of my new equipment.

Carson did a great job performing maintenance on our furnace. He was professional, explained things well, provided information and suggestions for how to keep things working well, and did a great job overall in keeping our furnace working well.

The guy I had (todd) was very thorough and very helpful with the installation process. They did and amazing job! 10/10! Excellent service!

I had a air scrubber hooked up to my HVAC system I am truly satisfied with the results just having it two days now Thank you Hager fox.

Joe was very professional, personable, and trustworthy. Truly appreciate his input on my situation.Thank you!

Hager Fox was great. Very responsive. Came out the next day and gave an estimate. New A/C unit was installed a week later. Eric was a great technician and went over everything with me. Very happy!

We had an issue with our AC unit not turning on and I could not figure out what the problem was. I could not have asked for a better service man than Walt to help fix the problem. Walt was very pleasant to work with. He was very kind, explained what he was looking for and what he was doing as he went along, and did a wonderful job getting our AC back up and running. He was very professional and was kind enough to not let my 6 year old sons curiosity bother him. Thanks again Walt for all your help today.

From start to finish they did great and was professional and caring how the job is done.

Denny worked quickly and did a great job explaining the issue as well as the options on how to fix it.

The technicians were excellent. Very friendly and after they were finished, they made sure to explain everything and answered ALL our questions. Completely satisfied and would definitely recommend the services.

Riley Henfling was awesome! Not only did he explain the problem but he took the time to TEACH me how to maintain my ac unit. He Educated me to know what to look for and what things to keep an eye on.No one does that anymore. Hager Fox needs to know this employee went above and beyond all expectations

Excellent communication from the estimate through completing installation. Best quote of those I received from several contractors. Workmanship was high quality including where they drilled through the siding for the furnace ventilation. Very happy with their customer service and work.

My family has always used Hager Fox, now that I am a homeowner I decided to give them a go and I see why my family always does business with Hager Fox. Carson was AWESOME!!! He taught us so much about our HVAC system. We got their premium plan that he recommended, and when its time to do our furnace check we will be requesting that he comes back.

They have great pricing and were able to install my ac in a very timely manner! I’m very pleased with the work that was done!I was having trouble getting my ac to run and they were able to come out right away and repair it! I’m very pleased with how quickly they were able to respond and fix the problem!

Prompt service, very professional and knowledgeable. Took the time to show me their work after the install was completed. Great workmanship

Joe was awesome. He came and found the problem immediately, had the part to fix it, and it was fixed in under 30 minutes. Really nice guy, will always do my AC through them!

Joe, Tony, and Grigo did a great job! Very friendly and personal. Will definitely continue to use Hager-Fox

Walt was a total Pro! Super friendly and a fast worker. He explained everything to me super well. Would definitely recommend their service!

Denny Krouse is the only one that understands our heating and cooling system (heat pump). His work is thorough and he exhibits interest and professionalism when he services our system. Thank you Denny!

Did a great job. Made it look nice and cleaned up after the work was done. I am very satisfied.

Had maintenance done on AC & Heating. The service technician did a great job. Let me know about service plans they office for future maintenance and service calls.

Jeremy gave us a quote and gave us great info. He was very knowledgeable and patient in helping us find what we needed. Would recommend him and his company to others.

Wonderful experience today we are very happy with everything. We had a new furnace and 2 new air conditioners installed in our duplex, the 2 crews Hager Fox sent was awesome, efficient and friendly.

Riley at Hager Fox is an excellent technician. He was thorough and very knowledgeable. I will recommend Hager Fox to everyone!

We where having problems with our ac unit. This was a brand new unit soi thought it was just under powered for our house. The technician cam out and with in a short period of time found out that it was wired wrong . Our home is now cooling down just fine.

Riley got here and removed a can of finish from my return quickly and was a cool guy. Would use them again.

Highly Professional and efficient couldnt be happier highly recommend

Great place to get your ac / hearing needs taken care of

Tech was extremely professional. Addressed all my concerns. Wore a mask without being asked to do so, and placed boot covers on whenever entering my home. I’d be happy to have him again.

Great job by everyone from salesman to installers to office people. Very happy with our choice highly recommended.

We had a very positive experience with Ricardo and Keegan from Hagar Fox. They installed a new Lennox HVAC system to replace our old one. They were both very pleasant and I highly recommend them to anyone. As a contractor, I was happy at their professionalism. Thank you 😊

But I will in the future. I actually need a whole new air conditioning system. Joe was very professional.Mary Q.

I pretty much had my entire HVAC system updated and the entire crew was amazing. They walked me through what was going to be done, where they would put the vents (my old system vented through my chimney), what would work, what wouldnt and why. They pulled me in from time to time to ask questions and were so great with my pup while he tried to greet everyone. They were on time, and got everything done and cleaned up. The initial inspection was great as well, he had explained everything, gave me all of my options, and walked me through the financing aspect as well. Great experience!

They did an amazing job and cleaned up afterwards

Eric from Hager Fox installed a new furnace and air conditioner in my home. He was professional, knowledgeable and polite. Eric wore a face mask, shoe covers and layed down tarps to protect my carpeting. He took the time to explain everything he was doing. Our new two stage Lennox furnace is so quiet. I took the time to get four different quotes. Hager Fox was the most cost effective. I am happy with their customer service.

Awesome service and prompt! Came out last night to work on our A/C and got it functioning again. If only ADT could have come out to check our alarm panel which wasnt functioning. I completely found that unlike Hager, ADT was disappointing in getting a technician out to repair. But fortunately I got it functioning myself and the Good Lords help! Kudos again to Hager, thank you so very much!Sincerely,Marina JohnsonService: Repair HVAC

Walt was detailed and thorough and gave me confidence that the complicated heat exchanger replacement was done well.

Hagar Foxs technician specialist, Andrew Moran, was extremely friendly, polite, efficient, clean, & knowledgeable of his craft.I would highly recommended Hagar Fox & call upon their assistance again!

Came with in the week and fix the issue no problem. Offered other services if need be.

They recently replaced a shop heater for my company. Let me say the entire experience from start to finish was AMAZING! Sarah the woman in the office was a pure pleasure. She was very professional and answered all of my questions and was very eager to help and make sure I was comfortable with the experience. The sales and installers were equally amazing!!! They walked me through each step of the process. All the work was completed quickly without any issues!! This is now and will always be my go to company for and heating or AC issues. Thank you to you all for being a very professional company in a world that seems to have lost the customer service experience!

Andrew did an excellent job and was very friendly, and professional.

Riley was professional, knowledgeable, and personable. I highly recommend him and Hager Fox Heating and Air Conditioning.

Denny was very thorough, timely and professional.

I called Hager fox because of a possible carbon monoxide leak. Joe Rambo came out to check out. I was/am very please with joe. He took the time and took pictures of a bad furnace. We will be replacing the furnace using your product.

Hager Fix and their technicians are so professional and helpful.

Prompt and professional service. Very helpful and knowledgeable.

Andrew was fast friendly professional and efficient. Had good up to date advice on how to save money and energy.

Prompt and courteous. Knew his stuff.

Doug, Eric, Carlos and the team did a great job from the estimate to get the job done!!We get furnace, water heater and AC installed on the same day in 8 hoursI really hard recommend!They very knowledgeable in what they do

Install went very well. All of the workers were friendly and knowledgeable. It was an enjoyable experience and a no stress install. I would highly recommend this company. They did a very professional job and left everything neat and clean.

Very friendly and hard workers. Installed the unit in half the time I was quoted. I Would recommend using them!

Had 3 other companies give me an estimate to install central air. This company comes out and after 2 minutes of looking says they cant even install a unit. No options or anything. Not a very good company if they do heating and cooling and cant even install central air.

David was very knowledgeable and professional.

Your driver almost caused a serious accident on Pinecrest dr. backing up without paying attention. You should probably remind all your drivers to pay attention at all times and not be texting and driving. It will probably help preserve your brand image if your drivers are polite and respectful. Otherwise more people will likely bring these driving issues to your attention in the future.

We are very pleased with our new furnace and AC. Thank you Eric and crew for your excellent and efficient work.

Hagar Fox employee’s have always done an excellent and complete job. Employees are always professional and honest. Would recommend their services to anyone. Thank you for all you do.

Denny was very professional and got it done fast!

They are always professional, prompt and responsive.

We are always appreciative of the service and products we receive from Hager Fox. The technicians always provide clear pros and cons when replacing parts is recommended. Our AC and heating system were both purchased from Hager Fox, and well be return customers in the future.

Very well organized and thorough, I felt like they would not disappoint me.

We had then come out and install a new furnace and central air unit.They were very thorough and found/fixed problems that no other heating and cooling company found. One might ask if they did it for the extra money but they didnt charge us a dime more than what was quoted. Super nice and very professional.

Hager fox really came through when we had trouble with others. I highly recommend. 10 /10 great job

Great job gave me all my options

Furnace quit working and Walt came out the very next morning on Christmas Eve day. He quickly diagnosed the problem and reset the overheat button and got it going again. I was not there but he called when he arrived, when he found the problem and for payment. Only $95 plus the filter cost. What a bargain!

Highly recommend! They went above and beyond.

Ricardo and his team did an excellent job. Polite, thorough, neat & tidy, and of course, competent.--Paul H.

This gentleman was very through, explained step by step what he was doing, asked if I wanted to see ac piping starting to freeze up outside and we set-up a person to come back and give an estimate for replacement down the road.

From Joe who came out to give me an estimate that day and walked me through the financing to Rigoberto who installed the furnace, they were all top notch, friendly and did a great job! Thank you for making the whole process quick and easy!

Eric and his team were excellent and professional, show up 8 sharp, were very informative for every installation steps .

Tony and his crew were very professional, knowledgeable, efficient & clean. We were very happy with them on the installation of a new furnace & A.C. units.

Great experience from the time they provided a quote all the way through installation.