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Helping Hand Nursing Services
1948 E Edgewood Dr, Lakeland, FL 33803, United States
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Vi
Review №1

I have worked for Helping Hands for seven years. My job here has been very rewarding and I have had the pleasure of meeting several clients. I would also like to acknowledge my RN director, Marla Gold, she is always available to answer any questions or concerns. Further, we provide home health care services through RNS, LPNS, and CNAS. We also provide 24/7 care if necessary and if you need to go in person to the office you will be greeted by a friendly and caring staff. I highly recommend helping hands for any home health care services.

br
Review №2

Had a caregiver helping my 88 year old mother, after about 3 months of her helping mom 2-3 days a week, I get a call saying the caregiver requested to get out of helping mom, mom loved her as did I , but helping hands left mom with nobody and now I can’t do anything because I have to stay home now! Thanks a lot.. loosers

He
Review №3

My 92 yr old neighbor has no local relatives, she fell broke her hip and pelvic bones. She spent 5 days in hospital. Due to covid 19 the rehabs were not taking new patients. I got a call from hospital to say she had signed herself out and was going home. This was Thanksgiving Week end. I needed help fast. Lucky to find Helping Hands and Marla. She took over immediately and called her people to start 24 hr. care. Thank you Marla and all your girls who are great.

Be
Review №4

We were in a tight spot when my dad had a stroke and fell and needed to be hospitalized dand my mother with memory issues needed someone to stay with her overnight.. I was driving to Florida from PA and called Helping Hands. Marla was so sweet and helped me out by getting Jeannette to stay with my mom, until I could get there the next day. I would highly recomment this group if you are ever in need of personal care for a loved one. Thank you.

Ro
Review №5

Thank you for the wonderful care you gave our son, John Paul during his stay at rehab.

Ri
Review №6

We had Helping Hands Senior services for two weeks following my spine surgery. My rating and recommendation are of the highest possible both from a care and a professional perspective. The staff, from the office personnel to the caregivers, were outstanding in every way. They were punctual, prepared and willing to perform their duties as requested and/or needed. On a scale of 1 to 10, I give them a 20!!

Na
Review №7

Our Helping Hand caregiver, on her third night with our mom, saved her life. She is a CNA with good experience and instincts. When things went awry, she recognized the serious issue and took immediate action. She called us in the middle of the night and then stayed with us until help arrived, keeping everyone calm and even moving furniture for a clear stretcher path. As we rushed to the hospital, she stayed and put things back together so Moms return will be to a comfortable, clean, orderly place. All of this goes so far beyond what we expected and we are so grateful. When Mom is ready to come home, Helping Hand is the first place we will call. We look forward to seeing this amazing caregiver again and also to meeting others who will be needed in addition. We trust Helping Hand to send us highly capable, kind caregivers.

Me
Review №8

I have had a wonderful experience with helping hands, the staff is friendly and always provide great patient care. Helping Hands is very compassionate about the direct personal care the Elderly receives. All caregivers are uniquely picked to be compatible with your love one.

We
Review №9

I am very pleased that I chose Helping Hand Nursing Services for the care of my grandmother. Their integrity and commitment to care make families of seniors completely at ease. I have frequent business trips abroad, but I know that they would look after my granny the way I would have if I was there. Thank you so much for all the help!

ca
Review №10

This agency operates exactly how home care should be! Caring, compassionate staff from start to finish. The nursing director/administrator is wonderful & knowledgeable. I’ve used many services & Helping Hand wins every award from office personnel to the home care employees. Everything we’ve needed, asked for, we’ve received. Information regarding our loved one was explained in great detail in simple terms. We truly could not ask for better services! We highly recommend!

Li
Review №11

We are so blessed to have Helping Hand Nursing services. My mom has had the same 2 caregivers for 4 years. They are a part of our family. I would like to Thank the staff for always helping me at a moments notice. Dane has always been so patient and helpful when I have last minute emergencies and need someone. Everyone is very kind, caring and compassionate. A huge THANK YOU to all of the staff.

Me
Review №12

Hello. I love working for Helping Hand Nursing Services. The staff are friendly and they are always there to help us out. They are there to answer your questions concerning the care of your loved ones. Im thankful to Helping Hand for giving me the special people to care for and meeting their families. Its a joy! Give them a call so they can assist you with taking care of your loved ones anytime days and nights and weekends. They are wonderful. Im looking forward to meeting many more people to care for.

jo
Review №13

I absolutely loved their concept of having an online family portal that keeps us updated with information about upcoming schedules, medicines, invoices, and what not! I just cannot thank Helping Hand for making things simpler for me.

Ja
Review №14

We have had this service for years now and have always had a good experience. If there was ever any small issues the owner made sure it was rectified immediately and we were completely satisfied. This is how I wish companies would run today with care for the customer.

Mi
Review №15

Cared for my grandmother after a back injury, absolutely loved her helper.

Vi
Review №16

Helping hand nursing services really cares for their patients. They hire care givers who show love, patience, and kindness to the patients. They make their patients safety the number one priority. The patients are well cared for with or without family member around, so its hard not to like the company .

Ka
Review №17

She could of offered things to do instead of playing on her phone. Office manager needs to have different attitude....

Am
Review №18

Dane Thompson is an amazing young man and is so passionate about his job and the people he works with and I envy him for all his hard work and compassion for others and the fact that he always has a smile on his face he is truly a blessing to the agency and all the caregivers and clients.

Ca
Review №19

I used Helping Hand Nursing Services when my 95 yr old mother had a fall in her apartment and suffered a fractured shoulder and fractured pelvis on both sides of her hips. Because of her age she was unable to have surgery so she tried to recover through rehab. We used Helping Hand Services even while she was in rehab and in the hospital just so we could have 24/7 visual on her. We had 4 girls that worked 12 hour shifts. The supervisors at the Company made sure the helpers were a good personality fit for my mom and could handle the level of care she needed. We never felt uneasy about leaving Mom with them at any point. Mom called them her angels. I can honestly say they cared for her above and beyond the call of duty because of their caring hearts. It wasnt just a job to them...they really connected with my Mom and loved on her.My mom passed away in the palliative care unit at LRMC on Jan. 30th and one of the caregivers was there with me at her side. I highly recommend this company to anyone who needs a caregiver for their loved one.

am
Review №20

I Enjoy Working For Helping Hands This Past Year Has Been Amazing And All The Clients I Cared For Was Just Absolutely Wonderful...To Another Great Year To Come And Many More Afterwards.

Jo
Review №21

Staff was always on time and professional at work.

Je
Review №22

Dealing with the scheduling clerk, Dane, is a real treat - a real piece of work. Obstinate, argumentative, unreasonable; generally just a miserable and unhappy person, and it comes through when you try to deal with him. Proceed with caution at your own risk.

Dw
Review №23

Great company to work for!

da
Review №24

Very bad organisation. . I do not suggest this company

An
Review №25

Called to get information. The man that answers the phone was very argumentative. Was not friendly! Said he was the supervisor when I asked to for one to complain about his actions.

Information
30 Photos
25 Comments
4.4 Rating
  • Address:1948 E Edgewood Dr, Lakeland, FL 33803, United States
  • Site:https://www.helpinghandnursingservices.com/?utm_source=GMB&utm_medium=Organic&utm_campaign=1SEO_SM_GMB
  • Phone:+1 863-616-1888
Categories
  • Home health care service
  • Hospice
  • Nursing agency
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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