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Massage Envy
3615 Florida Ave S #440, Lakeland, FL 33803, United States
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Am
Review №1

Nice and clean. Employees are very nice and helpful. Its a nice way to get away or just take some time for yourself. It does take awhile (a month sometimes) to get an appointment, but totally worth it. Totally recommend it either for me time or if you have a sore/stress body part.

Me
Review №2

This review is on behalf of my partner and does not pertain to the entire establishment. When I booked the massage the staff was very friendly. This is solely regarding one therapist and I apologize for I do not know her name; he remembered her name beginning with a G or J (but not Jane). First, I scheduled him a one hour massage and judging by the time he got home this could not have been a full hour. He was quite displeased because his therapist talked the entire time. He did not feel it was a relaxing experience at all. He stated I went there to relax and forget about my problems, not talk about them. Also both of us filled out a questionnaire to ascertain what the main focus on the body should be (his back) and he felt not enough attention was placed there. Finally we both had listed the most firm pressure be used and he stated her strength was lacking. Again, some of the other therapists are probably fantastic but based upon his experience we will not be returning.

Ch
Review №3

I am so grateful that I decided to book a massage for me and my mom at this location. We had purchased gift cards in May for a Mother’s Day special, and were FINALLY going to have them done. When I arrived, I could not locate the gift cards, and was so upset. I had already rescheduled due to a family emergency, and was doubtful I would be able to accommodate both of us before my baby would be due in just 4 short weeks. Tessa went above and beyond, (enduring my emotional meltdown) and helped me look up the gift cards with the number , that my husband had luckily found in a purse I left at home. She helped us navigate the tablets and get back in time, with a smile on her face! Thanks Tessa! Mary and Gabby were both so sweet and patient with us. We are not “frequent flyers” and we’re kinda nervous and out of our comfort zones. They made us feel right at home! Not embarrassed at all for lack of experience with massages. They even invited us back, and educated us on a lot of health benefits of massage. My mom has fibromyalgia, and Gabby did such an excellent job with her!!! She ranted and raved the whole car ride home. I am 36 weeks pregnant, and cannot remember a time my back has not hurt. I feel so wonderful!!!!! I had to take the time to do a review and thank everyone for being part of our experience. We both felt like princesses, and will definitely be back!!!

Mi
Review №4

Had a great experience , Amelia my massage therapist was excellent. Thank you

Cl
Review №5

Awesome spa. I love the ambiance of the waiting room.

Ja
Review №6

STAY AWAY FROM THEM ! Happen the same as Christy Carter...I try to cancel my membership and lost 6 section y call them let them voice massage and nothing when I finally got in touch a manager name Hope never help and tell me the only way I can get my section was paying more NEVER EVER SING with this people is sad that they did not care of my situation ....

Ja
Review №7

My massage therapist Tia always leaves me feeling much better than when I came in. Staff is very pleasant and helpful

Kr
Review №8

This is the worst establishment ever. Don’t waste your money signing up they can’t get you in for massages so you end up paying and never getting to redeem them. They are under staffed but still signing up new members instead of taking care of current members. We were members for years and in the beginning it was fine but something has changed ( can’t be blamed on COVID) the office staff are young and not experienced the voicemails I have are comical to say the least. Management is not any better. Save yourself the aggravation and go somewhere else.

De
Review №9

Consumer beware.Stating that you should not show up for your appointment if you are not well..... they will charge you 50% of your service. I was with them since May 2019. They give great massages and facials. Destiny in the office was very rude... And management didn’t honor their word given to me.

De
Review №10

Ive had 2 back surgeries (thoracic and lumbar) in the past 6 years and have chronic pain (neck/shoulders/back). Tia is AMAZING. She listened to me describe my pain and knew right where to go to alleviate it. She positioned my leg/hip in such a way... that she could better penetrate the gluteus medius and piriformis giving me relief I never thought possible. Same with my neck/traps/shoulder. She even found a muscle knot near/above my ankle that was causing a chain reaction of spasms in my calve. She is humble, very knowledgeable, and been at this location for several years ...making her dependable. Shes also passionate about the career that she said chose her, not vice-versa.I moved to this location from Largo... And it does take quite some time to fit into a rotation for your 1st massage...they are busy...and, like many other service industries right now, are short staffed. The trick is to make your next appt before you leave your current appt. Trying to be seen a day or so in advance is difficult. You can always call and check for last minute cancelations, as well. Staffs always helpful.

Pe
Review №11

It’s always a great experience every time I see Bruno Bersanetti at Massage Envy in South Lakeland. If you’re looking for a deep pressure type of massage, I highly recommend him. This location is also good, clean, and the staff are all friendly. I like how they communicate with customers regarding appointments. Go see Bruno at Massage Envy in South Lakeland.

N
Review №12

I had a facial there and it was ok, it kind of burned my skin and they dont do a good job with extractions. I really thought it would be a good deep cleaning especially for 90 mins. And they are always booked for a massage so I can never try and get one.

Li
Review №13

Turnover is disappointing. In six months the second therapist with whom I have bonded is leaving. I made an appointment with a therapist to try that person out and was not thrilled. I just made an appointment with another therapist to try but The online confirmation was with someone else.I had to call and explain that I wanted the therapist with whom I had made the appointment. I was told she had no appointments that day so now I have yet another random person on a different day. I’m not going to renew my membership.

ch
Review №14

Peter was great.

dd
Review №15

VERY displeased with the way they handle there business. If you get a membership here read with a magnify glass because if you want to cancel and have prepaid massages you will loose them and if you have gotten a new card and havent updated them on it they will keep charging you every month so when you do go to use your 1 massage you have already paid for you will have to pay for all the other months as well before you can use that and if you want to cancel you also have to pay for all the other months as well before they let you cancel. I will no longer be coming here and make sure to tell everyone as well not to at my dealership!

Se
Review №16

Great Hands! 🙌🏽🙌🏽🙀

Li
Review №17

I have received many massages from 5 star hotels to all around the US & by far Christine is the absolute BEST!!! She is my go to massage therapist. Every time I leave after a massage from her I simply feel amazing!! I am so happy that I found her there!!! You will not be disappointed with her!! Thank you Christine for always being professional & customer service oriented!!! You simply have a gift and I am blessed to receive it!!

An
Review №18

Ive been renting with Mike for years now. The place is always clean and the owner is a great person and friend

Ch
Review №19

Massage Envy is worth the money! I was hesitant about joining because it seemed frivolous, but after joining I dont regret it. Every therapist Ive had makes me feel comfortable and they are all very professional. It has been worth it because I can see the benefits of taking care of myself. I recommend Massage Envy

Br
Review №20

I’ve had a ME membership for just over a year now. The staff has always been extremely kind and helpful with my appointments. During my pregnancy I came in for a massage every 3-4 weeks and Christine always took great care of me and made sure all my aches and pains were eased the best of her ability given my medical spinal history. I couldn’t ask for better service and can’t wait to get back for my next massage postpartum. Thanks ME and Christine for the wonderful service. I’ve even referred a few friends.

So
Review №21

I stopped in for a quick mid-day massage & I was seen by Christine. She was the most pleasant masseuse Ive encountered. She actually took the time to ask enough questions to get down to the root of my back issues. Extremely cordial & kindhearted. I will be back to see Christine. If youre looking for someone that truly cares, Id give Massage Envy a call & ask for Christine. My back feels better than it has in months.

La
Review №22

Christine Hicks is so amazing. She has those magical fingers everyone wants to be used on them. She gave me the best massage I have ever had. I will be going back again and see this magical lady. Thanks again Christine Hicks for the amazing massage.

Am
Review №23

I have a membership with Massage Envy. Prices are reasonable especially when your someone like me with a physically demanding job. I have used a few different massage therapists in this establishment, two weeks ago I used a young lady who’s name started with a T, I wish I remembered her name because she was amazing. Deep tissue, allowed me to have my 6 year old daughter in the room with me in which was unexpected but I really needed the appointment.I have also used another gentleman three times, but I unfortunately will pass up on his services moving forward. He is a great massage therapist but I’m not there to talk the entire time. I need quite, and I’ve tried to politely just stop conversation a few minutes into the massage but he will continue to talk. I don’t even like to answer when he asks if I’m alright when he knows he’s hit a knot or spot that’s extremely tender. I know he means well but maybe they can come up with a system. Like asking us if we are open for conversation during the massage or if we would like quite peace besides answers to questions pertaining to the massage.One more thing, this is the second visit I’ve been falsely informed of the amount of massage minutes I have built up. So I chose the 90 minute which only cost me 20$ plus my monthly. But after my appointment Friday night, I ended up leaving paying 60$ PLUS MY monthly fee due to being told wrong account information. This will be the second time.The tables are not warm like they used to be? The head rest need to be adjusted so are necks aren’t flexed towards the floor.The bad taste will leave soon and I’ll pick a new masseuse. But overall I’d like this place to return to a 4-5 star establishment.

Su
Review №24

I am sick of having my appointments and my daughters appointments canceled. I will be canceling my membership the end of this month.

Li
Review №25

I have had a membership for about a year. Always received great treatment, until today! Today I had a therapist new to me, Mr Phillip, he was not good he was OUTSTANDING. I honestly received the best massage I have ever had in my life. He found all my aches and pains and worked out the knots and kinks. He truly was great. Very professional and knowledgeable. I will see him all the time.

da
Review №26

Good morning everyone I just wanted to reach out and tell everyone that i just recently went to Envy Massage in Lakeland Florida. I over worked myself again at work like normal and was in some really bad pain. I didnt want to go since my last experience at a massage parlor didnt go well. But my wife convinced me to go and see a women called Christine Hicks. I have never had such a great massage. Christine got out every knot in my back and shoulders. I havent felt this good in years. Thank you for such a great massage. I will be going back.

ta
Review №27

Amazing massage therapist love Christine ❤️ Mrs Hicks does amazing work always talks asking about my day...We talk about our children s she gives wonderful massages . Totally recommend her!!!At massage envy

Ma
Review №28

Im a member of Massage envy and have gotten a massage once a month for over 3 years. Ive had Amber Adler as a therapist a few times and just recently on 11/23. She is wonderful. Listens to everything I say and does a fantastic job on the Massage. I look forward to seeing her again!

Sh
Review №29

Currently, you have to wear a face mask through the entire massage and I get it, but it is very uncomfortable. I was literally gasping for air the entire massage and was not able to relax. Just before the shut down to quarantine, due to Covid-19, I got a massage and decided to get a ME membership. Literally, a week later they were closed due to quarantine. I would have cancelled my membership at that point, but you can only cancel your membership in person and no one was in office. For the two months of quarantine money was still being withdrawn from my account. When they had opened back up I decided that I would use the two massages I had acquired and cancel my membership because I did not know if things would have to shut down again. Those last two massages were agonizing. I had to do everything within my power not to hyperventilate. I appreciate their efforts to prevent the spread of covid-19, but I dont think face masks for the client through the massage session should be a thing. Yes when entering the building and waiting for the session to begin, but not during the massage. Maybe once things change I will give them another try.

Re
Review №30

Ive gotten so many amazing massages from Christine Hicks. She is such an amazing therapist that makes you feel relaxed and comfortable throughout the entire massage; I had never experienced a massage until I met this amazing and talented woman. She gives the best massages I have ever experienced and highly recommend her.

Ma
Review №31

Christine Hicks is the friendliest and most enjoyable masseuse. She knows what she is doing and she made me feel comfortable and welcome from the time I walked in. She made me feel ten times younger. I will be coming back here just for her to make me feel young again.

An
Review №32

I’m an RN and I’m constantly moving people. I’m also a mom to an almost 2 year old and I’m constantly picking him up and playing so needless today, I carry a lot of stress and tension in my neck and shoulders and Phil did an awesome job of working the knots out of the muscle. I actually have range of motion back in my neck without feeling as if I’m going to snap it. Thanks a lot!! Will definitely be coming back.

Ar
Review №33

Christian is just the absolute best! She is so kind and makes sure to take care of you the best that she can. After my deep tissue massage my back felt 10x better I cant wait for my next one!

Jo
Review №34

Tia is AMAZING!!!!! I am on my feet all day long and the first time Tia worked on me she knew exactly what areas to do on me. I always look forward to seeing her there because I know I will feel like a Million bucks once she is done with me! Invest in yourselves people, its worth it, I promise.

Ry
Review №35

Had an appointment with Tiffany R. And never felt more relaxed. She seriously has magic hands! I even tried getting a facial and it was the first time I’ve ever done that. It was so refreshing. 10/10 recommend seeing Tiffany!

De
Review №36

Massage Envy is so easy to book and get seen and I love their range of availability. That being said, when you book - I highly recommend Tia Knight! She is very knowledgeable, patient, friendly, and attentive to what you discuss about your concerns. I always find myself nearly falling asleep during every session lol... shes that good!

Jo
Review №37

Tia is the best massage therapist I have ever gone to. Shes kind and very professional. She does amazing work. I will definitely go back to her!! Thank you!

Ch
Review №38

I have had a membership for several months now and have been very pleased with their services. I have always been treated well, and my therapist, Amber has done an amazing job with helping my problem areas. Recommend the experience highly!

Sy
Review №39

I booked a facial with Catrina, and I was more than amazed. She takes time to sit with you and observe your skin to tell you what the best course of action for your facial. I left with my skin feeling rejuvenated and 20x better. I can’t wait for my microderm infusion treatment with her next month! Thank you so much Catrina! ❤️ Also, I don’t remember who the receptionist was tonight but she was so sweet and took time to explain to me what the massage envy membership was all about. I’m so glad I signed up!

An
Review №40

Phil is amazing!!!! I came in today with a knotted neck and couldn’t turn my head left at all. He knew exactly how to loosen me up and with the right amount of pressure and stretching I can now move my head like a normal human. I have been to him twice now and I think I will request him from here on out!

La
Review №41

Tia is seriously awesome! Ive been seeing her regularly for a couple of years and she has helped me with multiple sports related issues. Shes the best.

Pa
Review №42

Very poor customer service, had three separate family members join at same time, three separate memberships, all three went ever other week, never missed, always prompt.Went this evening as always, looking forward to our three appointments and too our surprise only two therapists available.They did not care to accommodate, nor did they even try.Quote “ that’s the way it is, you can cancel “We canceled our memberships, very very poor customer service.And most important is the front desk “in-charge” person COULD CARE LESS.

Al
Review №43

During my pregnancy Tia gave me a wonderful massage. She really helped to alleviate the pressure in my hips and lower back. I highly recommend her!

Kr
Review №44

Amber is the best massage therapist in town! After much looking and trying, I found her and have requested her ever since. She has wonderful bedside manner, her firm pressure is amazing, and she is so caring. Amber is the best for sure!

Ch
Review №45

I have been a loyal customer of the Lakeland location on and off for 5 years.... My wife had to have emergency surgery for a 6 centimeter rupture in her diaphragm with 6 to 8 weeks of recovery time.We were told we could cancel our membership anytime and NEVER told of any waiting periods before you could cancel.We went into have our last session and the counter representative filled out the cancellation forms and asked us to sign to which I stated There be no more withdrawals from my account and she stated there wouldnt..Today I check my bank account and Massage Envy debuted our account $110. When I called I first had to call 10+ times at 10am when they opened at 8am as the phone kept saying no one was available and to leave a message.When I finally got through I was told there was a 10 day cancellation notice. NO ONE ever said anything to the sort when we signed up saying you could cancel anytime and no mention of this when we cancelled. They filled out everything and asked us to sign the cancellation page.I was told the manager would call me right back at 10:06 am and its 1120 am and I still have no call back, so it shows how little they try for customers retention..From the reviews Im not the only customer whos had this problem so beware to anyone wanting to patronize this business as they are so nice when you sign up but act like they know you or appreciate you if something comes up.I WILL NEVER UTILIZE THIS BUSINESS AGAIN AND STRONGLY SUGGEST YOU DONT EITHER

pa
Review №46

Had an absolutely fantastic experience. My facial with Tiffiany was life changing. I left feeling like a whole new person. I will definitely be back to see her again.

Ja
Review №47

Tia is my go to girl for my massages. She is a great with prenatal massages and always helps me feel better than when I arrived. Thank you Tia! You’re the best!!

Ch
Review №48

Amber is the BEST. She knows exactly what my muscles need and works on them precisely. I always feel so much better after my session with her. Highly recommend a massage with Amber

Fr
Review №49

Amazing hands is all I can say!!! Tia Knight its very attentive and she makes sure to listen to your needs as well as she pays attention to what your body needs. I tried others but no one could match Tia.

Ja
Review №50

Amber A at the south lakeland office is truly amazing. Amber maintains a high level of knowledge, very friendly, and listens to her clients. I have spent years in misery from stress and life Amber has proven that with some time the body will feel normal again. Massage Envy is truly a great experience.

De
Review №51

Amber is the BEST massage therapist that Ive had since moving to Lakeland. She really listens to her clients needs and is very thorough and friendly. HIGHLY RECOMMENDED!

Kr
Review №52

Cody is the best! She is awesome at her job. She always finds the tension and manages to leave me so relaxed by the end of my session

Ti
Review №53

Accomadating to schedule needs all staff including front desk are fun and happy people

Po
Review №54

Christine is one of the best therapists I’ve had the pleasure of meeting. Her kindness and passion for her work truly show in all she does. I highly recommend her!!

Ch
Review №55

Christine Hicks is one of the best therapist I have came across. Im a little ticklish, but with her I was able to relax and enjoy the massage.Would definitely recommend.

Ri
Review №56

I never liked massages until I met Tia Knight. She is the reason I signed up. She has helped me feel healthier and be more mobile. God bless her.

la
Review №57

Love this place. I have been a few times. Everyone is always so friendly and the women called Christine Hicks is a god. Looking forward to my next visit.

la
Review №58

One of the BEST massages Ive experienced in years. Mr. Phil was extremely professional and knowledgeable. He restored my faith in Massage Envy.

kt
Review №59

Tiffianys facials are so lovely! One of the best skincare specialists Ive ever had, she really took her time and put a lot of care into my treatment. Ill be back!

Bo
Review №60

I joined Massage Envy because of a car accident then had another one in February of this year a minor fender bender. One Massage Envy gave me a massage another would not till I saw a doctor. Well I wasnt going to pay a doctor to go tell me I needed to have a massage. Well its been three months so the location has let me come back.

Sa
Review №61

On a lake, quiet and friendly

Ne
Review №62

Feel so much better.

T
Review №63

I love the atmosphere all of the therapist that I have had massage me have been pretty good. They are all professional and know what they are talking about. When it comes to helping me with my problems this is where I come to get all my tension out. I highly recommend Tia, Doug, Aaron or Sam!

Ja
Review №64

I was hurting so bad this day and my therapist, massager(?), Christine, said she would do her best to make me feel better. She definitely did! This woman has magical hands! I HIGHLY recommend her!

Jo
Review №65

Ive been getting massages from Tia for a while now, shes incredible. Always so professional, she knows how to make me relax. Youre the best Tia! Thank you.

Ke
Review №66

Tia K. is the best! I will always be going to her. She gave me my very first massage experience and it was everything plus more. She’s nice and very personable. I was sooo relaxed and felt at ease after .. God really blessed those hands of hers. #HappyCustomer

Mi
Review №67

Such a relaxing massage. Christine Hicks is incredible. I’ve had back problems recently and she made me feel so much better.

Ka
Review №68

Super dissatisfied with this location. I originally started my membership at the Wesley Chapel location, who are amazing and on top of things. I actually live in Lakeland but the Lakeland location did not have skin/facial services at the time. When that opened up in August, I started to use my monthly services closer to home for obvious reasons.. the drive. My first experience with the Lakeland one, they had me sitting in the waiting room for thirty minutes (which bled into my appointment time) until they finally realized I needed to fill out my info again on a tablet. I did this at Wesley Chapel before so I assumed I didnt need to do it again. If not, I would have said something to expedite the wait time. I just thought they were running behind. Every experience making an appointment since then has been horrendous. There was one day I attempted to call the establishment 6 times (twice on my way to work, twice on my break and twice on my lunch break) all with no answer. While I thought that would be a one time thing, I was sadly mistaken. Anytime I call, it is impossible to get someone on the phone. Leaving a voicemail with my work schedule is pointless because I cannot answer most of the time if they were to call back... I expect a business to answer the phone during business hours. I work in customer service so if they are too busy once or twice, I totally get it. But this has been 5+ times and thats unaaceptable. Last time, I had to call the Wesley Chapel location just to try to get in touch with them and verify I had the correct number. Not only has the number been correct each and every time, but no one called me back as promised. I work two jobs so scheduling something ahead before they fill up is important to be since I have very limited time. This poor level of service is causing me to cancel my membership and take my services elsewhere.I clearly have massages and facials left to use so after taking time out of my day to drive up there and schedule something, the receptionist was rude and made no attempt to dissolve the situation or apologize for the inconvenience. I will never refer anyone to the Lakeland location.

Ju
Review №69

It’s been hard trying to cancel my membership here. They call you and reschedule your appointments ALL the time and at the last minute. My account has been debited multiple times past my due date in a billing cycle. I just want my account cancelled. I have to go to my bank just to cancel.

Li
Review №70

Tia Knight. Thats all you need to know. Book her today and weeks out so you get exactly what you need EVERY SINGLE VISIT: perfect pressure, professional, prompt, lovely music, strong hands but without pain....just an intimate experience all around.

De
Review №71

Massage Envy is the right chose for getting all the soreness and pain out of your body. Their staff are well trained and very professional. Good place to get gift cards for family and friends. Once you have experienced the good this does for your health you will go back again. Thanks Massage Envy for taking great care of my needs and going the extra mile to do the best job for my wellbeing.

Tp
Review №72

Tiffiany is the absolute best!!!! Her massages and facials are unparalleled. She is the utmost professional person Ive ever met. Massage Envy Lakeland is lucky to have her. I will definitely be back.

ha
Review №73

This was my third time in the last 2 years. The reception was so loud and obnoxious even from the tranquility room we could hear every word that was said and every door that was slammed. My massage felt like it was going well, but now 2 days later I cant move my head because my neck and shoulder were far too overstretched and think that they are injured so they are overcompensating and have completely locked down. What makes me even more upset is I asked for my lower back to be the main focus and she barely worked on it. Now Im (a) still in pain in my lower back and (b) Im in so much pain from my neck and shoulder that Im nauseous. I am going to have to miss class tomorrow as a result of this and as a grad student this is very upsetting as it affects my grades. Im so upset with this experience.

De
Review №74

If you are looking for a way to relax and get those acks and pains taken care of then Massage Envy in Lakeland is the answer. The staff are so friendly and the therapist are the best. My wife and I have got so much out of the treatments we have a membership. They have so much to offer. Thank you Massage Envy for being part of our great health!

Ma
Review №75

Very friendly and great atmosphere!Christine is hands down the best! From GA to FL I highly recommend her! :)

Ga
Review №76

Tia was great!!! I have neuropathy from chemo and she was as gentle as can be. She showed me things that can be done to help keep my blood flowing!! I will be returning to see her soon

sh
Review №77

Christine Hicks is amazing! She makes you feel completely comfortable and makes you laugh. Her massages are outstanding!!

Ma
Review №78

Massage Envy is great! The facility is very relaxing & clean. The staff is always helpful & friendly. My therapist, Jane O. is fabulous! She gives a deep tissue massage that really helps with the muscles in my neck & shoulders! I love coming here!

Cr
Review №79

My massage from Christine was great! As someone fairly inexperienced in message, she made sure I was comfortable and took the time to get to know my lifestyle and my needs.

Ke
Review №80

Got my first professional massage today! It was amazing and definitely helped relieve some built up stress. Staff at the front desk were very helpful and motivated me to become a member! Melissa was a great therapist. Prices may be steep but its worth it, trust me! Looking forward to my next massage.

ka
Review №81

Amber Adler did a perfect job on my massage she gave me the perfect amount of pressure and did such a great job at making sure I was comfortable and relaxed definitely will be going back to her 10 out of 10My boyfriend got Mary B and said she did an amazing job as well, she got all of his problem areas and took great care in giving him the best massage and service, great experience overall with a couples massage

Ka
Review №82

Go to Christine ! She is amazing ! She has such a warm energy to her, and always listens to your needs. With her relaxing massage she will put you RIGHT to sleep !!

Ro
Review №83

Great place to go and relax. I definitely recommend Christine Hicks. Shes an amazing therapist.

Li
Review №84

I would definitely recommend Christine Hicks.. She is awesome.. Make appointment with Christine at Massage Envy today.

Au
Review №85

Awesome experience. Tia was amazing and very friendly. I definitely recommend you go here and ask for Tia!!

Sh
Review №86

Went there last week,it was amazing! Christine hicks did absolutely wonderful! Thanks so much

Bi
Review №87

Me.Phil was amazing!!! I do weight training & he made all my soreness go away. Amazing. Thank you. Will be coming back again.

Sc
Review №88

Tia is AWESOME! She really helps me deal with all my old injuries and recent surgery. Thanks again.

Ms
Review №89

I dont get massages often but Christine made me want to come back everyday! It was very relaxing and she hit all the right spots without leaving me sore! I will most definitely be back!!

ca
Review №90

Christine is great. Very professional. I love her. Highly recommend Christine 😀

De
Review №91

As a person with extensive and complicated medical issues, its very hard to find that one massage therapist who can meet all my needs in one visit. Doug is very professional, knowledgeable and effective from start to finish. He possesses a unique medical background and knows exactly what you need to feel better. Message Envy is just what the Doctor should order instead of the plethora of medications theyd have you take.....The touch of a human hand has the healing powers no medication could begin to reach. Thanks!!

El
Review №92

I was getting massages there when I was at FSC. I ended up moving, but when I visit, I always make sure to schedule a visit in with Amber. She is the best there is and I always look forward to coming back to see her! And my friends at school I guess.. :)

Se
Review №93

First time try to go there bad service cancel my appointment 20 minutes before my appointment time I hear bad things about this place from a friend but I got a gift from there and now I can said I have a bad experience never coming back there again 😡

Ka
Review №94

After calling and cancelling with this place they proceeded to not properly cancel the appointment and after calling to fix the miscommunication, they proceeded to act as if my husband was lying about cancelling because they didnt have record of it and he stated he did have a call history showing he called. They proceeded to say, instead of only charging 50% of the bill it will be a full 100% of the bill. She was very disrespectful and didnt handle the situation right at all. Stress free is not what this location gives. They are awful women who think stressing out their customers is funny since a few of the workers were leaving and smiling. If you want to go to a place that actually cared do not go to this place. Im a business owner myself and would never treat people how they treated my husband.

Ia
Review №95

Cody is great! I work at a desk all day and don’t have the best posture, causing frequent back and neck discomfort. I walked into ME today with knots, tension, and general soreness, but all of those were gone by the time I left. Thank you, Cody!

Da
Review №96

Go see Tiffiany for your next facial. You will not regret it! She is amazing!

Jo
Review №97

Tia is a great! Very professional and attentive. Will be visiting her again soon.

Je
Review №98

There are a lot of other places you can go with better service and a nicer atmosphere for a similar cost that won’t trick you into membership. The worst part is the cancellation policy, heaven forbid something come up even if you call, if it’s less than 24 hours they will take your money. The first time I came here my massage therapist did not say one word to me, by this I mean she never asked about what I wanted or why I was there, and didn’t even wait outside my room with water when she was done. I guess her shift was ending because she left before I could even check out at the front counter. Very poor customer service.

Li
Review №99

Christine Hicks is awesome...she is a great massage therapist. I definitely recommend her to anyone who wants a great therapist.

De
Review №100

Tia is an amazing therapist that helps you work on any issues you may have or just to feel good and relax. She is the best.

Information
30 Photos
100 Comments
4.4 Rating
  • Address:3615 Florida Ave S #440, Lakeland, FL 33803, United States
  • Site:https://locations.massageenvy.com/florida/lakeland/3615-s-florida-ave.html?utm_source=GMB&utm_medium=useractions&utm_campaign=website
  • Phone:+1 863-646-3689
Categories
  • Facial spa
  • Aromatherapy service
  • Massage spa
  • Massage therapist
  • Reflexologist
  • Skin care clinic
  • Sports massage therapist
Working hours
  • Monday:8am–10pm
  • Tuesday:8am–8pm
  • Wednesday:10am–8pm
  • Thursday:8am–10pm
  • Friday:8am–10pm
  • Saturday:8am–10pm
  • Sunday:8am–10pm
Health and safety
  • Appointment required:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Planning
  • Appointments recommended:Yes
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