Walked in around 2PM this Sunday, wanting a simple trim and some layers - I even had a reference photo for what I wanted. This is a very simple haircut Ive requested and gotten a million times before at other Supercuts. Immediately the woman scoffed at me, and told me I needed to know the exact amount of layers and the exact number of inches I wanted, all while talking to me like I was an incompetent 5 year old. Ive never been asked the exact number of layers I wanted - Im not a hair stylist, how am I supposed to know that? She said she had to have the same conversation with the woman before me. I didnt come to Supercuts to be lectured and talked down to. The most frustrating thing was her tone with me the entire interaction, as if me walking into the empty store was a burden to her. It takes a lot for me to leave a poor review, but her attitude was really insulting and completely put me off from getting a haircut there.

WOW! I have never been impressed with such service. First off let me start by saying I’m probably one of the most high maintenance customer. But it’s just because I’ve had bad experiences in the past. So I was hesitant to walk in and try a new place out. Yet, when I first walked in I was greeted immediately by the manager. She was so nice and you could tell she runs that Supercuts like a well oiled machine. So for my hairstylist I got Vanessa and she was AMAZING! She really educated me on the style I should go for based on the shape of my head. To my surprise I even received complements on my new hairstyle. Vanessa is a master of her craft! I will definitely be coming back again!

My husband went to get a trim around his temples. I begged him not to go to this “butcher’s shop”, but he went grocery shopping at Publix and decided to give Super Cuts a chance.He was super careful and told the woman not to take any length of his hair in the back and just trim slightly his his curly hair in the back.I did not recognize him when he came back. His hair had a military cut. All the curls were gone and his hair was trimmed about 5 mm of his scalp.He looks awful! I feel bad I didn’t go with him. He is recovering from the stroke and the woman was so quick cutting his hair that when she was done (in no time at all). It was too late!Stay away from this place if you want someone to spend time with you and care about the way you look.

I made an appointment online the day before with the hairdresser Fiol because she had good reviews. When I arrived for my appointment she had left. I had a 10:30 am appointment and had received 2 notifications reminding me. However the woman that was there cutting someones hair offered to cut it for me. Best thing that happened to me! She was quick and did exactly what I wanted! Her name is Carmella. Thanks again for doing a great job! FYI dont rely on booking online!

Judy has been delivering expert care to my hair for 10 years or more. I trust her consultative recommendations implicitly, from color to cut, style, products, and anything between. Judy takes the time to understand her customer preferences - and she remembers them when we come back. Invariably, I receive compliments on my hair color and style after Judy has applied her honed skills, art and science in a customized fashion to help me look my best. Further, Judy doesnt keep all this talent to herself. I witness her mentoring other professionals with less experience, sharing from her amazing suite of knowledge and expertise. Thank you Judy and thank you Supercuts for hiring experts like Judy!

I had the best hair stylist ever her name is Fiol will continue to have her and will recommend her to all my friends. The Best!

Made an appointment for noon 7/27/21. Walked in and there were 8 people waiting. I was never greeted by anyone. Waited 10 minutes and chose to leave and bring my business somewhere else. Very unprofessional. Terrible experience. Find somewhere else to go

I want to give to Ms. Fiol from this location thanks to her because she did a really good job cutting my hair. She always does a great job and also she has a good attitude towards her clients.

The hairstylist Fiol was great. She did a great job with my hair color. She was very professional and nice.

Fiol is a great stylist she remembered me and what i usually ask for :).

Fiol is the best one in there she give me a good service 💕💕 in love with my new hair

I went to see a new stylist Fiol at supercuts on military trail. It was my 1st time having her ( Im a nurse at the local hosp) & I can tell you, from personal experience, She was worth the wait! She was, phenomenal 🎉, professional, courteous, patient, & attentive... she gave me the best cut & blowdry ever! I recommend her... shes now my new stylist. See you next month Fiol!!! Gracias por su atención 💋

Dont bother make appointment there, you just waste your time. I make mine, wait about 15 min ( what was ok when finish earlier customer) but then, pick walk in front next .. thats super service..get me uninstall they app and go other place.. What is point even make appointment when they dont follow those...I am very dissatisfied on they service.

Fiol has a great personality. Great job.

I just walked in at 1 o’clock on a Thursday afternoon nobody in the place I stood there for a minute and a person in the back popped her head out and said sorry I’m on break now you’re gonna have to come back later zero stars if I could

Need to change website ad the prices are incorrect!!!! Alot more money that stated on website. The lady that cut my mothers hair was very polite and did a nice job on my mothers hair ...her name is Fiol...I highly recommend her!

Scary Cut. Carmella cut my hair and was racing through it, constantly hit my head with the comb and clippers, felt like things were just falling on my head. She also got an attitude when I told her not to use the volume scissors, it got to the point that I actually started dodging the scissors and asked her to please switch and go slower. Sides came out uneven, the top of my head is patchy. Not the worst cut I’ve ever gotten but definitely the most painful.

Do not go for a hair coloring with Fiol!I don’t think she’s the best person to take care of your hair. I went looking for a professional service and after I left the salon I had to go to Sally’s and buy a hair color to fix my hair, so at the end I lost my time and my money! . Now they are calling me to go back to the salon to fix what they did. Do you think I want to go back there ever again? I will not, and I hope you don’t go either!

Great service, with a professional haircut by Fiol 👌. Thank you!

Fiol is one of that best cosmetologist in this place supercut store they cut my hair that way I want perfect Excellent job all are Friendly hard worker Judy Excellent too thanks...

Pretty great I like Fiol she almost got exactly what I wanted when my hair grows a bit more we can get r done...

Store: 4807 s Military Trail. Lakeport 33463Oct 26thHello, today the manager has called me and apologized.  She booked an appointment for me ,she was very kind and promised me I will have A good experience.Fiol took care of me in a professional way. She wore her mask the entire time and listened to what I wanted to do with my hair. She also recommended hair products that Im very happy I have purchased and explained step by step the treatment I need to follow.Im happy you still have good employees like her in your company,  she  is the reason why I will continue coming back! Thank you Fiol and the management  for listening to your customers needs !!!Yesenia Azañedo===//////==========================Oct 23rdThe employees at this store refused to take my booking they said they dont do the app anymore.....can you explain what is the policy?I have used the app for The last 5 years . What happened???? Spanish lady with black hair said they dont go by the app,,,only reservations???? She didnt make any sense to me....I told her I have booked a rsvt then she said : we do first come first serve.

Best haircut by Judy; thank you so much for your great service.

Made several appointments with Judy. Every time she is not there or available as stated. Judy is a liar and this business doesnt deserve your business. The straw was just now when Judy answered the phone and I ask if she was available. News flash she was cut and dying a woman hair. No way is she available. Liar

In and out in 15 minutes

I went in today to ask about having my hair dyed as i did a temp ruby red color the weekend prior myself that was fading quick & to see the price. Leila came right over to help me, She answered all my questions with confidence and I decided to have it done right then. She did an AMAZING job and i am fully in love with my new violet/red hair. I will not go anywhere else or have anyone but Leila do my hair and I will absolutely be recommending her.

I should have given them -1 at least or 0. I got scalped! Help! I do public speaking!Ive got medium length curly, curly hair. I told the girl: Dont cut too much off the back, please. Instead, she used shears! It took her about 3 minutes to do the job. She did it in the blink of an eye.I look absolutely horrible! My wife is furious , asking me Did you actually pay her? I told her not to put more salt into my wound.People, stay away from Super Cuts! Unless you dont mind shaving your head when asking for a nice trim and shape.I feel embarrassed to see my neighbors, not mentioning my clients.

Fast friendly great haircut Ill be a steady customer. See Judy

Leila and the other girls are so much fun, plus I get a great haircut

Great staff. Theres never usually a wait. Very inexpensive Mens haircut.

Did a great job trimming hair, prices are a little high because they did a style they knew wasnt going to work on my girlfriends hair.

Ask for Rommy! Shes the 🌟BEST🌟colorist in Palm Beach County and beyond. Great cuts! They treat you right 😊

I love Leila! She does an amazing job!

DO NOT TRUST THE OTHER REVIEWS!!!!!!! I get my hair colored there every two weeks. So I’m there often. They always do a great job. When ever I didn’t like something ( which is rare) they have always corrected it. As for everyone else who has had a bad experience it’s probably because they are either FREELOADERS or don’t KNOW WHAT they want and expect the stylist to read their mind. Sure some of the stylist don’t speak great english but they do have common sense and skill......so if you want a great color, cut, wax and have the money go to this Supercuts. The manager and the workers are great.

My go to hair salon!Excellent service, great prices.All the stylists are great, very courteous and professional !

Roomy takes her time listens n explains, her hair cuts our the best, she is great!!!!

Good hair cuts but it depends on who you get when you go. Always pleasant and would be better if their prices were a little lower. Their prices are high for a chain that bases their business on volume.

For guys haircuts they do pretty good job.

Messed up my mom haircut on her birthday ask manager to call me and never did. Wont recommend to nobody.

You get what you pay for. If you want a $20 cut, thats exactly what they give you. Staff dont seem to be very fluent in English so thats where the problem behind. If you cant understand what I want how can you possibly deliver?Again, if you just need to crop some hair off, this is the place for you. If youre looking for a true salon experience then youll have to pay salon prices. 🤷🏼‍♀️

Excellent place to get a great haircut! Ladies are lovely! Wonderful experience for my husband and I both!

Geisy is the best!She is confident and smoothly works her way through the cut.Nobody has given me such a great cut.

Stay away from this place especially the lady that has an Eastern European accent. She’s clueless and totally incompetent. She butchered me really bad. I couldn’t let her finish and had to walk away. She still charged me full price. My dogs groomer would’ve done a better job!!!!

Rommy is fantastic, and will take great care of you

Very friendly staffs! Patricia did a great job !

Good haircut for the price

Nice clean place its good if you get thw good girls to so your hair

Spanish speaking, basic no frills place.

Went in for highlights 💇 I love it💞 the Spanish women whom is there on the weekdays. Did a awesome job😊

Friendly staff. Olga did a great job.

Alina cuts my hair exactly the way I like it. You can’t beat the price, either.

Gave me a horrible haircut and didnt listen at all to what I asked for. I asked for a trim, not for everything on the right side of the part in my hair to be lopped off and sticking up.

Rommy gives the best haircuts and the price is so reasonable!

Nice cut just how I like it, for the price ...Perfect

Went to get a haircut this morning, Leila did a great job. In and out 30 minutes.

Horrible customer service! They cut my granddaughters bangs and totally ruined her hair. I called the manager to suggest that if her employee is not capable to deal with children then she should take care of the customer herself instead of letting them ruin their hair. The manager of this store totally denied that the child in question was at that store today.

Very good service

Let Best Worker leave

Very nice haircut.

Good service and good prices

Do not let these people cut or color your hair, do youtself a favor and go some place more upscale. Theyve screwed up mine and my wifes hair to the point where she had to pay a lot of money to get the color corrected elsewhere. I had to walk around looking absolutely ridiculous for about a week before my hair grew back in. You get what you pay for.

Quick and efficient

Guys, if you want a No. 2 guard with a side part on top, Rommys got ya covered!

Short wait and very pleased with the results

Great place for a quick easy haircut.

Went after work no lines great haircut.

Great haircut.

Great hair dresser

No good

Good and quick

Great place

Good haircut

Good barbers

Ok

Cheap and clean

Fiol is wonderful, kind and patient, she advised me what color to choose and what products to use to take care of my hair and color. Super recommended.

They work super cute, I love FIOLs work, a whole professional is very happy with their work, I dont mistreat my hair, I recommend this salon

I have been there three times for a haircut and I have had to go back to have it cut again. For my pleasure the staff is not qualified to make haircut in ladies and less in long street. The only thing they know is to cut men

Excellent

Excellent

Homeland

Regulate