I was very impressed with doctors and staff until my last visit. Two hours after my visit my dog had a very bad seizure, so I called them back to find out what shots they had gave him. He has never had a seizure and I was scared to death. This is what I was told If you want to bring him back up here the doctor will talk to you for 50$ i live 45 miles away and just paid 500$ for the visit. I dont understand why they could not take the time just to talk with me and help my panic attack

Been here twice no appointment. Waited but was seen. Great attention and loved the service and didn’t break my pocket. Thank you guys for the great job!! Ladies in the front hands down 👏🏼

This is the best place to go for all your fur babies needs. Amazing and kind staff!

Always very professional and knowledgeable. I highly recommend University Animal Clinic for all your fur baby needs!!

Dr. Woodward saved my dog’s life and restored his leg after he was hit by a truck. The quality of care is beyond compare. University Animal Clinic is simply the best veterinary service and animal hospital around.

Everyone at University Animal Clinic is amazing and caring. They are welcoming from the moment you walk in. They are wonderful with my pet. They provide great advice and information and care. I trust them. They’ve saved my Fur’s life before. And I’ll always be thankful for them for that.

Doctors are very engaged with our pet’s condition. We appreciate the fairness they showed in having to redo the surgery.

Dr. Stelly was very knowledgeable on finding out what was wrong with Buster . I always like University Animal Clinic for all my pets

They were very helpful and the doctor was very informative on everything, I will keep going here for my cats.

When my fur-son a 9 month old rottweiller was transported to here after a tragic accident. Dr. Wooldrige and staff was amazing. They empathize with me. They were honest up from about the coast, which was the best in the city. Other vet clinics were going to charge me way more. I high recommend using this vet for your emergency needs.

Overall experience very good. Staff and Vet was nice & informative with great service that was affordable!

Dr Woodward and his staff were excellent. I called on a Thursday about my pet needing surgery and they were able to accommodate on the following Monday. Thanks to this amazing team, Bisous is on her way to recovery!

Beat Animal Clinic in town! Staff is professional and compassionate and caring. Laura should be commended for going above and beyond for me, she was caring and represented the Clinic perfectly. Thank you Laura!

These guys are amazing. I was able to get my very Ill pup seen same day without a horrible wait. They were all super friendly and patient with us. The vet we saw was amazing. I would definitely recommend them to anyone looking.

They are always super busy and it has to be for good reason. Both vets I have worked with there have been very knowledgeable and helpful. I feel like my baby is in good hands here.

I used to love University Animal Clinic. We moved to this area temporarily and used them our whole stay, they were awesome then. We left and came back to the area so I was so excited to use them again until I brought my dog back. I was told to come in whenever to bring my dog for his symptoms, they would see him in order of us arriving.. so I made sure to show up when they opened. I called to let them know I was there, due to Covid restrictions they had you park in the parking lot and call upon arrival so they could check you in. I got him checked in and we waited for about an hour. My son had a doctors appointment so I called back inside and asked if someone could come grab our dog so I could take him to his appointment and we would be right back to get him. Thinking he would hopefully be done by the time I got back. We go to my sons appointment, which took a little longer than expected so I called to check on our baby and they told me he still was not ready. So I grabbed us lunch and we were about to head the way of the vet and I decided to call back and check on him once more. The lady proceeded to tell me since I had left I had lost his place in line and I could check back in once I got there.. I told her I was on my way and if she could please check me in I was just right down the road. She said I had to physically be parked in their parking lot.Excuse me? This was never said to me, I had checked him in once I got there that morning to drop him off. They said it would be fine if I came back and got him. Never once was I told it would lose his place in line. They had my sick dog wait in a kennel while other animals that had shown up hours after him be seen first. I got there to pick my dog up and they acted like they weren’t going to bring him out to me until he had been seen. I was irate. I asked to speak to their office manager who conveniently happened to be on lunch and would call me back. I never received a call back.I finally got them to bring my dog out to me after tears started flowing. And I took him to Delta Equine Center in Vinton and they got him right in and have been amazing and extremely accommodating ever since ❤️ We will never be back to University Animal Clinic!

Everyone was super sweet, helpful and every single question I had they were quick to find me an answer!

They did awesome!! My dog got ran over and they fixed her an she’s so much better. Thank you!

Dr Woodward and his staff at University Animal Clinic are superb!. Dr Woodward has a gift that can only come from God because his surgical skills are top notch and only matched by his compassion for animals AND their owners.The staff is very patient and understanding. Im so blessed to have access to this clinic and highly recommend University Animal Clinic to everyone in South Louisiana.

Very easy and pleasant to work with. My puppy had bilateral perineal hernia surgery. He was well taken care of , everything explained in detail of what to expect from his surgery. From the office staff to the Dr. and his assistant taking care of my puppy were very professional and friendly.

They are the best, I ran over my own pit bull and literally crushed his face, the ER down road also fantastic.... but Hands Down Dr Wardwood walked right to my truck before even going inside that man was awesome.... Then a horrible storm came we lost all connection. But they didn’t give up and all got flooded inside but they Did There Jobs to the Uttermost !!! I own All Out Contracting, Because I Go All Out !!! My Pit Bull Pistol is My Right Hand Man.... They went All Out, I Recommend them 1001% the whole staff all the ladies all the other doctors. It’s hands down the Best Facility. If I were to move out of town, I’d drive miles and miles if I ever need something like that again. Thank God For Them and God Bless All Them....Thanks EveryoneGod Bless You All~All Out~

I love the walk in at the office and the people are so nice. I was worried that I may be a few minutes late and they said that they would take us

Putting a dog down is the hardest part of being an owner or a vet. Sadly, we had to do that today. Dr. Heather treated our dog as if she was her own. I can’t express how grateful my wife and I are for this place.

They took very good care of my min pin, Harley. I have confidence in the staff and facility because they monitor his heart when conducting procedures.

Really great visit! Amazing and friendly staff was very patient and gentle with my little pup ! 💕💜💕

Thank you taking her on my fur baby Mia. The service was excellent.

I didnt comparison shop the cost of this annual shots checkup, so it is an expensive endeavor; however their friendliness is a welcome sight, staff is very professional and they really seem to enjoy what they do!

The vet knew right away what the problem was and prescribed medication. Fast service.

It has been a pleasure to work with UAC. Always friendly, informative, thorough and affordable. I will definitely return if needed!

Very nice and accommodating staff. Trustworthy Docs. Definitely recommend.

Bella is dead unfortunately after the expensive and extensive surgery she passed away right after sure wish you guys did a better with the animal recovery process and be honest with people instead of taking money for a dog that you knew clearly wasn’t going to recover I had 0 aftercare knowledge from you all and was left to care for a severely injured dog with the help of google thanks for nothing

Always have personable and friends service from front to back. Thanks for that.

Compassionate people who are right there to help your pet and their prices are very reasonable for a family on a budget! Highly recommended!😍

My dog had a six pound Lipoma removed. I am well satisfied with the information that I was given and with the care we received. Dr. Theriot was the main person that I interacted with and she was very caring and took the time to answer my questions. I am grateful that my beloved pet was taken care of and is on the road to recovery.

Everyone was so nice and really seemed to care about our little dog! She is already feeling much better

My Frenchie is happy to see the doctors and staff at University. They are the best You don’t have to have an appointment so Combat2 can go anytime when it’s convenient for me. They make Combat so happy that he wants to dance. Thanks 😊

The staff were very professional and kind. They took good care of our cat and were considerate of our need to have our cat receive medical care at an economic price. Our cat was a stray and needed medical attention.

University Animal Clinic was great. They have helped me numerous times with my pets because my regular veterinarian was closed due to Hurricanes- and they treated me like a regular! They were easy to schedule appointments with, and were very caring and knowledgeable.

The only place we trust to bring our four mini schnauzers. The Doctors are all wonderful ((but Dr. Karen Goeckel is our favorite)).

Great service and will answer any questions you have days after when you call. They care about your pets and they have great prices! Thank you university animal clinic

Just recently had ACL surgery on my mini Aussie, they were so informative and pleasant to work with! Surgery went great and the doctor was very caring and understanding! Would go back in a heart beat! Awesome staff and customer service all the way around.

All ways a good experience.

Due to COVID we were asked to stay in our cars and they would come out to us which was fine. I pulled up and sat for about 5min before two other vehicles pulled in. Apparently myself and those other people were New Customers cause we had to fill out the same forms. Although I was here first I received my Form last but completed it first. Guess what those two other people got there animals taken in before mines 🤔. Probably my first and last time coming! Not pulling the race card but it was like let’s take care of all the Caucasians first then we will get to the little black girl... smh

I brought our beagle in yesterday. The parking lot was nearly full with pet owners, many sitting in their vehicles with their animals(no walk ins). I was immediately greeted and asked the reason for our visit. Shortly after jotting down some information(first time visit) a younger gentleman came to get our beagle. I told him he has trouble getting up and down. The worker ensured me, no worries, and scooped him up .There were a few things that needed to be discussed(previous x-rays, meds, potential complications, etc.) in regards to the issues he was having. I interacted with about three different workers. All of them were very informative and professional.I also want to commend the clinics overall communication skills. During the down time I spent in my vehicle, they made a point to fill me in on the progress of whatever test results awaiting, medication that needed to be filled, etc.

Great Veterinarians and staff. They are compassionate and gentle with my pets, and they always take the time to explain everything and answer questions.

My babies were treated well and the clinic is doing an exceptional job despite the quarantine and going thru 2 hurricanes. No wonder they are so busy! Love these professional animal caregivers!

Im finally able to write and thank these amazing people at the Lake Charles University Animal Clinic for their professionalism and tender care of both my companion, Ally and me, on the bleak day that an unexpected decision would define compassion and sooth my overwhelming grief.We were visitors in Lake Charles, LA, unfamiliar with the clinic and its physicians, except through myfriendship with a young team member- Ashley Fruge. Ally had been off her food for a while - but her long time veteranarian in Covington cleared her for travel and had showed no concern about her cough. Her tests were clean.But early on Feb 1, only three days away, Allys eyes spoke to me of her pain, and I understood.Shed had an extremely uncomfortable night. Not the first, by far...People lacking this instinct shouldnt own pets.Ally watched me closely as I sang her song and dressed. We walked together as we had hundreds of times before to our car and she hopped up-with difficulty-onto her leather seats. I had placed a call to the clinic and told them to expect us.When we arrived, a lovely young man brought a soft blanket from inside the building, gently wrapped and lifted my darling girl in a gliding motion as though she were floating through air. I was so grateful.We were met by the early morning staff and Ashley. Her sweet, compassionate face soothed my fear and as she massaged Ally, Dr. Karyn Goeckel, entered the exam room and introduced herself, then switched her attention to Ally.She examined her, and she and a young vet conducted an ultrasound without moving her from the room.Most people would see a fine, healthy looking 70 lb. purebred Labrador retriever.Without keeping us waiting hours for results, drawing unecessary bloodwork and conferencing that would cost hundreds - which Id gladly pay, this astute, learned veteranarian determined what Ally had earlier told me with her eyes.And with respect, Dr. Goeckel explained all, offered me several options, and told me what to expect - second by second as I held my companions sweet head and whispered my goodbyes. Charge for this bittersweet life changing event: the cost of an average yearly check up.I remain forever grateful - Leslie J Ackel

I have been going there about 3years service was great. I have 5 dogs, only bring 3 there, for now there service the last year or a little longer is terrible. The doctors are great, office personnel is terrible. I get reminders for my dogs which is incorrect, I have use my time to check on it. When I go in with my dogs I get a 10% V A discount, I even remind them before they print the bill and still have to call them to get the credit the next time I go in. I have a $ 57 credit now. I buy my Bravecto through Pet Meds because of price, they have to write the script, it has not been sent. I called at the beginning of November and the office personnel assured me as soon as the doctor was available the doctor would sign the script. Just got notice this morning, Pet Med has not received the script yet. Office personnel verified they received and would get the doctor to sign. I will call this morning, my opinion, they will say it was not received, but I verified that it was received. I bring my other 2 dogs to another vet, which I may switch because of the inaccuracy of office personnel at University. I spend quite a bit of money there on my 3 dogs, and was going to bring my other 2 dogs in the future, but not now. The problem could be new help but the last year to two years it is terrible. I should not have to take my time to have to call to straighten out there problem. MATTER AT HAND HAS BEEN RESOLVE.

Even though we were there under terrible circumstances, they treated us with respect and were so compassionate to our situation. They treated our beloved dog with love and gentleness to the end. I couldnt have asked for better care than we received.

Brought my Lexi to Dr Woodward while visiting from out of town to be spayed. It was well worth it. I can’t recommend them enough.

Everyone is so friendly and professional! I trust them to take care of my kitties!!

I am always happy to bring my cat (Gary) to University. I have no doubt that Gary is getting the very best care possible. Such a nice and caring group of professionals.

I love Dr. Woodard and his staff.

Excellent staff, very helpful. The doctor was outstanding, explained everything well and was personable.

One of the best, most comprehensive checkups weve had for our dog. They go beyond the basic exam and look for any issues your pet may have.

I brought in both of my dogs. One is 90 pound and the other is 14 pounds. They always treat me and my dogs with a lot of respect and courtesy. They are very knowledgeable and they are great with the animals. I trust them completely and highly recommend them. As to their curbside service, I love it!

Only place i will trust with my Pom. Great Vets and very friendly staff

My dog had been shot and when I called my vet they were still down from hurricane damage and were operating from a further location. They referred me to University Animal Clinic . When I arrived my dog had lost alot of blood I mean alot and they took her in I had to stay in my car about 5 minutes later a nurse came out and asked if I had 400 for them to start x-rays I told her I only had 250 and she went back inside 10 more minutes had passed and the vet came out with some pain pills and antibiotics and told me they were bringing my dog back out with a compression bandage on her and told me how to administer the pills and told me when I had my finances better to bring her back. I told her while I was waiting I had gotten the money up for the x-rays I had made some calls and got the money. She told me then she needed 12 to 1500 to do it all . My dog was shot in the chest and because I didnt have it all right then she turned me away . I hope that on her judgement day she gets turned away as such. I will never go back to that place again.Thank youJOSEPH BROUSSARD

The best place to take your furry friend they can’t take care of them like family.

They have the only bird vet in Lake Charles, so of course he stays booked, but they were able to fit our bird in between appointments. Our little bird is new and I had some health concerns. The vet was amazing! He took the time to listen to all of my concerns and answered all of my questions!

Thankful for this clinic! Easy walk-in or pick up of medications. The staff is always friendly. And the service is not too costly. Truly appreciate how they appreciate military families! Thanks to all at the clinic!

Dr. Woodward was amazing! Had a stray kitten that needed to be her eyes removed due to ruptured corneas. Caller late on Friday, they got her that Monday. They are awesome and really caring!.

Wonderful caring place to bring your fur babies.

I could write an essay on why to steer clear of this place. None of the staff seem to have ever met each other. There seems to be zero communication. My dog vomited an excessive amount of bile 4 times within a few hours and was lethargic. I had called initially to bring her in as my primary vet has closed due to storm damage. I informed them when I called that she tries to eat everything not bolted down despite our best efforts. Was told they could do x-ray for $140 and visit would be $50. No problem. I told them in the first vomit there was a possibility of a worm but also it was very possible it was an actual speghetti noodle. Get down there and the first employee says they want to run blood test to find reason for infection. Second employee comes out and I ask what let them to believe there was an infection. She says there is no blockage. She says she never intended to run a blood test and that I must have been misinformed. I asked if she had done a fecal. She said no she hadnt but she would. Fecal came back negative but she stated that she probably had worms anyway. This makes no sense as if there was a worm as mature enough to resemble a speghetti noodle there should have been evidence in the fecal. She says just to give her anti nausea meds and she should be fine and that this is what she does for every animal that comes in because of vomiting. I tell her Im concerned that were not doing more to find the underlying problem. I request a white/red blood cell test to rule out infection myself since they have no interest in figuring it out themselves. When the tests come back I find that they ran it under FELINE. I do not know for sure but from the experience so far at this vet I could see how that could definitely skew the results. Her levels were too high and too low which she says is just from stress and that she probably just went outside and ate a bug that had been baking in the sun and if I will JUST give her the anti nausea meds Ill find that shes a healthy dog. Super condescending. Our dog was returned to us with feces on her paws that she did not enter the clinic with! I also saw when she got home that her nails had been trimmed! I ensure that her nails are always trimmed and our dog has never been a fan of the process. So now shes been put though that for no reason unrequested by me while shes incredibly sick! TURNS OUT SHE DID HAVE A MAJOR BLOCKAGE the whole time and thats what was wrong with her. She had swallowed a HUGE chunk of plastic that we found out happened 2 WEEKS ago and had been living with that ever since. GO ANYWHERE ELSE BUT DONT GO HERE!

My Yorkie had to have surgery to remove a small growth that was painful for him. His veterinarian recommended Dr. Woodward at University Animal Clinic. She called him and thankfully Dr. Woodward had a cancelation for the next day, and I was able to take my Yorkie in. I was very pleased with the everything from the moment that I arrived through the time that I picked him up that afternoon! Especially being in Stage 2 of the COVID-19 mandate. Dr. Woodward also cleaned his teeth while he was asleep since he was already under anesthesia. I was very surprised with the price as well! One hundred percent pleased with the all around service at University Animal Clinic! My Yorkie needs surgery on his knee and I will be taking him to Dr. Woodward for the surgery in the future! I was so impressed that I have suggested him to my daughter for her Mastiff.

Dr Woodward and UAC are wonderful! They were able to schedule and perform an urgent gallbladder removal surgery that saved my dog’s life! If not for them, he likely would have been euthanized. Typically small animal gallbladder surgeries are very difficult to perform. I had called many vets in my area that wouldn’t perform it or couldn’t schedule it soon enough, but Dr Woodward came highly recommended and now I know why. We are blessed that he performed the surgery a few days after the call because our dog was already very weak and unknowingly had a gallbladder rupture. All the UAC staff took great care of him the week after surgery and even gave him a bath and clipped his nails before discharge! Highly recommend to everyone that needs specialty care from Texas to Louisiana!

Super doctors. Very skilled

Great place , friendly staff, will be taking our Cat we adopted there from this point on. They have her name as Stray Hall but they would be happy to know we have named her Gracie Hall

The staff was excellent. Very well pleased with surgery, results, and follow up. Information was very detailed.

Every time I go they’re so nice..wonderful place..drs are very knowledgeable..thanks for taking good care of Saphyre..She’s doing good..I would definitely recommend my friends and family here..

Took great care of my dog and kept me updated.

They took very good care of my boy before and after his surgery, they sent me pictures of him after he came out of the drugs from surgery.. i am VERY HAPPY, they are a great bunch of people!

Very professional, we were in and out quickly and my dog wasnt stressed at all!

University always takes very good care of our animals.

Super friendly staff! They work very efficiently. Took great care of my Gracie! Thnx guys!The Vet is very friendly and charming..lol

Very organized and friendly. Excellent experience.

UAC clinic was recommended by a friend and specifically Dr. Woodward when our Lola hurt her back leg. Not only were they super helpful during my initial call but they got us in the same week for an early exam appt and scheduled time to do the surgery on the same day! They were very informative and gave us a sense of ease that she was in the right hands. We picked her up the next morning and she was in great spirits and is healing well. We will make this hour drive for any future procedures and definitely recommend them for anyone who may want their fur babies in wonderful hands! Thanks so much:):)

Awsome and knowledge services every time!!

Wonderful clinic. Dr. Woodward has gone out of his way to help us with our doggy. He is a great person and great vet. The staff are also very helpful, professional and kind. We drive 2.5 hrs from home to come here!

Just had another excellent visit. They always do a great job with our pets. We drive two hours to visit this facility and we are always glad we did. We have been coming here for more than 16 years for routine checks and different surgeries. We have recommended this clinic to all our friends, and they thank us for the tip.

Took excellent care of me and my four legged companion. The staff is great doctors are very explanatory. Didn’t have to wait long and I got in and I got out very quickly.

Best care for your animal! They noticed I was wearing a military shirt one day and asked if I was a veteran and gave me a discount immediately, so very veteran friendly. They have some of the best prices in the area especially for the quality of care. I don’t think I’ve ever had to wait long, even as a walk in. Just all around great! Staff is always friendly!

We have been bringing our family pets here since 2000. I cannot find the words to describe how well our cats have been treated. The staff is very kind and friendly, and will always take the time to answer your questions on the phone. All the doctors here are superb, with excellent bedside manner. They always take the time to explain any procedure. And I have never seen more compassionate end-of-life treatment than at this clinic. I would recommend this clinic to everyone who feels that their pets are a member of the family.

The mannerism they handled my dog was caring & loving

Vet staff were helpful and friendly.When I called to make an appointment to get them to see my cockatiel (he had a nasty fall and I was worried he injured his wing) they explained that the person who specializes in birds and exotic animals was booked for surgical procedures all day, but they were willing to still take him in for a quick look to make sure he wasn’t in any pain. After they had called me to pick him up they took the time to explain that he had just pulled a muscle and he should recover just fine on his own. This vet clinic has always been friendly and willing to work around schedules for the animals comfort

My family have been taking our pets to this clinic since 1981! The experience is still what I expect: compassion, expertise, kindness, professional, knowledgeable. Thank you, Drs. Woodward, Goekel, & Associates.

Always the best experience here. Treat all animals great. Amazing staff!

I love how thorough they are. Dr woodward and dr the riot are awesome

I was very surprised by how poor my experience was. I went in with two guinea pigs to get their nails cut. I brought them in a very nice carrier I had just bought (unused until today). I decided to leave them with the vet and told them to call me as soon as they were done. Not only did it take them FIVE hours to cut their nails, but they returned them in a carrier FULL of feces. I was frustrated with this because they were sitting in their feces for HOURS. I was honestly surprised that they didn’t check on them or take them out or have an area for them until they could groom them. I’m very disappointed.

The best vet office in Lake Charles, LA! The staff are exceptional and truly love animals. Dr. Woodward is a wonderful vet!

Love these people! Always friendly and truly care about animals they treat. Shout out to Dr. W, Dr. G and Dr. T, Dr. S, Dr. R and Dr. H! Keep it up yall

Always a positive visit for my cats at UAC. Everyone there is caring, knowledgeable, efficient and all go above and beyond to make us feel welcome! 👍🏻😊

Dr.Woodward & Goeckel, and the staff at University Animal Clinic took my dog in quickly after coming from the emergency vet and took exceptional care of him. All during this crazy COVID-19 too! Thank you all for taking care of our boy Moses😁

We had just arrived in Lake Charles and my toy poodle suddenly needed emergency gallbladder removal. We were fortunate enough to be recommended to Dr. Woodward. To say thank you just doesn’t seem enough...Dr Woodward is a very talented and compassionate surgeon. The whole experience was constantly mediated by his calm and reassuring manner. He also has a good sense of humor. My baby is going to make it through this crisis and I owe everything to University Animal Clinic and ALL the staff that helped us through this. Btw..I was invited in to the area where the post surgery babies are all kept and I spent some time back there with my baby.. I was very impressed with the cleanliness and once again the calm and professional way things are getting done there in situations which are sometimes pretty dicey. Trust these people.

The curbside experience was great. The vet called me and even came to my vehicle. But I dont like not being with my babies.

Amazing staff and Dr Goeckel is my Hero! She is awesome

Our first visit was long, we were in the waiting room for over an hr even though we went at what they said was the least busy time. 🤔our most recent visit was much more speedy. I would have given 5 stars to their clinic on this review but the first visit I felt very pressured to purchase our dogs heart worm medicine through them even though it was priced much higher than online competitor. They reassured me that once I received the rebate in the mail it would be cheaper. The rebate was never sent though, soooo, this not too happy pup owner will be purchasing heart worm and flea prevention through the online competitor in the future.

My whole experience was amazing! I traveled over an hour each way for two days for my dog to have orthopedic surgery...I dont have one regret about that...A+ on customer service, wait times, information sharing and cost. THANK YOU for being an amazing group of people during a very tragic time for me!!!

Been going there since 4-5 years now for my dog cameo. They take care of it and always remind when the vaccinations are due. Doctors are nice and understanding.

They were quick to respond to my vets request for Dr Woodwards expertise, in the surgery for my Winston.