user
Surfside Urgent Care of Laguna Beach
32341 Coast Hwy, Laguna Beach, CA 92651, United States
Appearance

Comments
Da
Review №1

10/10 every time I go there! Best doctors and super awesome staff. Has been really great and efficient through the Covid 19 pandemic.

An
Review №2

Super impressed with my first visit (for a Covid test). Very fast, efficient and everyone was really friendly. I was in and out in five minutes and had results texted to me before I got home. I called back later with a question and they were very polite and helpful.

Ca
Review №3

I made an appointment and was seen minutes after my scheduled time. It was quick, easy and efficient. Unfortunately the test for COVID came back positive. 😟

ji
Review №4

Needed a rapid Covid test so my grandson could go to the Charger game on Sunday. We were in and out with no issues in about 20 minutes. The staff was very professional. I recommend highly.

Ci
Review №5

Easy to make an appointment. Very friendly staff. Smoothest blood draw ever, I didn’t even feel the needle going in! Got my Covid test result within 36 hours as estimated. Comfortable, clean facility. Parking is tight, be patient. I would definitely go here again and recommend to others.

Cr
Review №6

I have no problem with this service- but, they open at 8 a.m. - the first employee rolled in at 7:59, the remaining employees at 8:10. Maybe a little tough, I’m a very prompt person and I showed up at 7:55. The Covid test was quick which is appreciated.

Mi
Review №7

Everyone was very professional, polite, friendly, and exhibited a true caring attitude. Staff were efficient. The Tech Jose who took my vitals and did the rapid test was equally pleasant and skilled. He made me feel so comfortable, The physician was also professional and took time to explain all aspects in a respectful and friendly way.

Ki
Review №8

We love Surfside Urgent Care. Great service, friendly staff and in/out pretty quickly!

Do
Review №9

The clinic staff and facility was excellent! I was treated well and promptly, and the physician personally called me the next day. I highly recommend Surfside!!

Ke
Review №10

I’ve been a client here for two years, got 6 rapid tests at $175 each done and also seen their doctor fir a different issue.Was at the tire shop across the street and had to leave my car there. Walked over and asked seaside if I could have a disposable mask for my Uber, and the girl very rudely told me no.Kind of a silly thing to write a review about, but honestly that’s just ridiculous when they have boxes full of them right there on the desk. You don’t have to be rude about it, she could’ve explain why if there’s some reason.

Ke
Review №11

Quick and convenient. It was easy to make an appointment through the app. The staff was very friendly and helpful!

Ra
Review №12

Surfside staff and the doctor were all kind, helpful and professional. They provided excellent service and I felt very taken care of. Thank you Surfside Urgent Care!!

Br
Review №13

Came here twice just to get misdiagnosed both times. The doctors(I had a gentlemen’s the first day and a woman the second) both seemed like they just wanted to get me out of there as quick as possible. They just threw drugs at me pretty much not knowing what was wrong. I have no infection and they gave my pretty strong antibiotics anyway. To no ones surprise the antibiotics did nothing so they also agreed I stop taking them. That being said I have my masters degree in toxicology so I have a basic understanding of what does what. Yes, I know I am not a doctor. I came back the second time in distress due to intense pain, they gave me a shot that they claimed would help but did nothing. They gave me nothing for the pain, I explained that I cannot sleep and all the drugs prescribed to me were incorrect for what was going on. Before I left doctor was being very stand offish after my comments & pretty much wouldn’t talk to me - even though I was just trying to solve a problem they were unable to while i was in severe pain. Will never be coming back here. I will not be able to sleep tonight due to pain because my cannot see a specialist until tomorrow. Will probably end up going to the ER if it keeps getting worse in the next few hours. Just sucks I went to them and I paid just to get misinformed.That being said, all the nurses and other staff were amazing!! This does not apply to everyone else, just the 2 doctors I had an interaction with!

Fr
Review №14

They were very busy with a rush of Covid testing in the morning. They went out of their way to get me tested as soon as possible. I really appreciated it.

Me
Review №15

Clean, very organized. The staff were so amazing, professional & friendly. I highly recommend this Urgent Care.

Ma
Review №16

I’ve been to this location twice for Covid Testing. It’s the best. Staff is great and the process is super efficient. I’d recommend it to anyone looking for Covid help.

Co
Review №17

Love this facility, especially the staff! They take time for and really care about their patients.

Sh
Review №18

Quick, friendly, and clean UC. Great experience on both occasions I have been here to get my kiddos tested for COVID.

Kr
Review №19

Knowledgeable staff. I did not feel rushed. All of my questions were answered.

Hu
Review №20

Quick, clean, helpful, and professional. Almost glad my local covid testing places were booked up, worth the drive.

Sp
Review №21

Very professional, I was able to receive a same day appointment for multiple reasons on the same visit. The staff was amazing and very friendly and the doctor on site was very transparent and was able to get things done very quickly

Je
Review №22

Got the rapid Covid test. Actually was seen before my appointment time. Simple, fast and easy. Professional and engaging staff. Results texted back in about 15 minutes. Thank you!

Am
Review №23

Quick, easy, and very friendly staff! They made it as seamless as possible. I received my covid test results via text 15 minutes after they came out to my car to swab my nose. I didn’t even have to wait there after the test was taken. :) I recommend!

Sa
Review №24

Staff are very nice and polite. Testing is fast and efficient and not painful at all. Waited for 10minutes and I had the results all ready for me.

Ke
Review №25

The wife and I felt pretty crummy after a local vacation so scheduled a rapid test .Our test were the same day and we had results in less than a hour .the place was clean and the staff were great .We are feeling better already

un
Review №26

Made an appointment and had results in my covid rapid test within a half an hour. I mean the whole process. And it didnt hurt. Cant recommend them enough.

Bo
Review №27

Very clean inviting atmosphere & all staff extremely personable, informative. Also answered questions & didn’t feel rushed.

Je
Review №28

Went here to get a COVID test for travel and the staff was great. Not only were they professional but they were also very friendly.

He
Review №29

Most efficient set up for Covid testing. Made an appt, filled out the form upon check in, and was done 5 minutes after. No lines or crowds, it was ideal.

Mo
Review №30

Been coming here many times. Local Laguna. This place only care about covid tests because they charge extra. The front desk guy has to be one of the rudest, unprofessional receptionist ever. I won’t ever come back because of him. Used to love this place, but not with that attitude.

Ni
Review №31

I was having a heart attack and after being admitted to a room, the doctor said you’re clearly not having a heart attack and I should drive myself to mission hospital laguna beach. At laguna, they determined I was having a heart attack and was transported to mission hospital, mission viejo where I spent a week.

Di
Review №32

From the front desk to the medical technician, very friendly and excellent experience. Jose was very gentle and for anyone with any fear of Covid testing discomfort, fear not - super easy!!

Ni
Review №33

Test results came very quickly, and the people were very nice and professional!

Cy
Review №34

When I arrived for my test I was told that the rapid test would be $175. The regular test could be charged to my insurance. The regular test results could take as long as 10 days. I have symptoms and now I have to start looking for a place that isn’t trying to take advantage of sick people. I mean, 10 days. I will either be fine OR NOT. At no time in making the appointment did it say that the rapid test would cost that much money.

Ba
Review №35

Fast and easy! Everyone was very nice!

Da
Review №36

Efficient, professional, convenient. Would recommend for Covid testing and urgent care.

Da
Review №37

Quick, easy, clean and incredibly kind staff. Thanks for doing what you do and being on the frontlines!

Jo
Review №38

LOVE Surfside Urgent Care. Used them two years ago for a tetanus shot. Today rapid response Covid test results. Their staff is always professional and super friendly. Great customer service. Great communication. Highly recommend and will continue to use for urgent care needs.

Ma
Review №39

The test process was very organized and efficient. I arrived a bit early to check in and was done by the time my appointment was scheduled to start. They were very kind too. It takes amazing people to perform these essential jobs. I am so thankful.

Lo
Review №40

Clean office, Friendly and efficient staff

La
Review №41

I went there today to get a covid test and all the staff members were really helpful. The nurse mike swabbed my nose and it’s not fun no matter how you look at it but he made the situation better. I’d recommend this place for sure. Also thank you guys for being on the front lines during this pandemic, yous are the true heroes!

Da
Review №42

Very friendly staff, very efficient!

Ja
Review №43

They are very organized. The wait was a little long - purchased the rapid test for $175.00. Got the results pretty quickly.

Ri
Review №44

Excellent experience with great follow up phone call.

Al
Review №45

I went to investigate what is involved with a Covid test. Before I was out of the car a nurse came up to my window to assist me. I have gotten two tests with results within 15 minutes or one day so I can visit friends and family with peace of mind. Wonderful service!

Di
Review №46

This is a great place to get a rapid COVID test. Easy to make an appointment online, and then drive-up is easy too -- maybe 10-15 minute car line wait. Then I got the result texted to me in only a half hour! Only problem is of course it is so expensive $176 and insurance does not cover :(

In
Review №47

The best urgent care clinic I’ve been to. I have been to this clinic twice, once for my daughter and the second time for me. On both occasions we received an excellent and thorough care. The place is clean, there was no waiting and everyone was very nice and diligent.

Sa
Review №48

My appt was at 5:30 and I was tested and on my my way home at 5:40 when they called with my results . Super fast and super friendly!

Kr
Review №49

Not much information if you test positive for covid. I was told to refer to CDC website, which I felt was a cop out. I paid for a test, the least they could do is have a doctor go over my symptoms with me, instead I got the lady who answers the phone who gave me the most generic answer ever.

La
Review №50

The staff was so nice and easy to work with! Highly recommend this Urgent Care!

Eu
Review №51

Friendly and fast service.

Su
Review №52

Got my first Covid test. It was so efficient and the staff were just the best. They loved my dog too. He came with me for support haha.

Ra
Review №53

I needed the results of a COVID test for surgery. I gave them the information necessary and provided the contact information for my physician. They never contacted the physician like they said they would. I called many times and could not reach anyone. I traveled to the office in person and asked them again to fax my results to the doctor’s office. They said they would do so. I am now at the doctor’s for my surgery. The results have not been sent over and they are not answering the phone.

Se
Review №54

Fast and easy COVID testing! Have to pay if you want the rapid testing but it’s worth it if you need results quickly!

Mi
Review №55

Easy, friendly and fast! We are grateful for the peace of mind.

Ka
Review №56

Recently I returned for my 3rd visit to Surfside Urgent Care - this time for a knee injury. As always, Surfside staff were friendly, professional & efficient. I spent about 30 minutes there, had x-rays, saw the M.D. who made the diagnosis and prescribed treatment. They had everything I needed right there. I so appreciated that such a knowledgeable and warm group of practitioners is so close & accessible. Highly recommend

Ca
Review №57

Very nice and efficient

Ce
Review №58

This a great Urgent Care! Our male nurse Grant was professional, informative, and extremely caring. He made our day and we will continue to come to this urgent care if needed. They really do take care of their patients.

Kr
Review №59

They were absolutely amazing. I was out of town and got some type of bite. The last thing I wanted to do was go to urgent care, but they were so friendly & accommodating and made the process very easy! I’d definitely recommend them, hands down!

No
Review №60

Fantastic care and service. Extremely clean as well. Doctor Mike and nurse Kate just took fantastic care of my wound in great time. Thank you both.

Ma
Review №61

Eazy Peazy, It did not hurt to get the test sort of tickled, everything went very smooth and best part Negative....

JU
Review №62

I had a Covid Rapid test performed and their service was prompt and professional.

Co
Review №63

Friendly, clean and efficient!

Ca
Review №64

Needed a quick covid test recently, they made it super easy as they came out to my car and quickly swabbed me, I waited 20 minutes and got the negative results right in my car. They also ANSWER THEIR PHONE. What a nice change when you have questions.They were also wonderful a couple of years ago when my elderly mother came down with the flu. HIghly recommend.

Gr
Review №65

Very friendly and efficient. Comfortable Environment

ca
Review №66

Got COVID tested here. It was pretty fast, the staff was nice and friendly. The only thing I can’t stop thinking about: why nasal swab procedure here is so different from what all the people are so not pleased with? How they say that the swab tickles your brain and all that)) Here they insert the swab I would say 0.5 inch, and definitely don’t leave/rotate it for 10-15 seconds at each nostril, as how I believe It should be properly done. I was so terrified before the test, didn’t even want to go first. I’m not complaining that I didn’t feel any pain or didn’t get to experience “deep penetration” lol,, I’m actually super happy about it, but I’m just thinking- was the result accurate enough?

Lo
Review №67

I came in with an ear ache and felt immediately better when I left. The facility is clean and bright. I didnt wait long to be seen. Very organized process for check-in and the staff was very kind & friendly.

Al
Review №68

Quick, clean and friendly

Ka
Review №69

Great courteous and caring staff. They have been so responsive and everyone has an upbeat attitude. They just make you feel better and smile! They were so efficient and informative with our Covid testing.

LL
Review №70

I called Surfside urgent care back in June 2020 to get testing.I sat in the drive line and they set up appointment with me and verified my insurance. They told me they did take my PPO. I came back for my appointment & took the test when the manager came out and said they dont take PPOs. They offered to not charge me and said they will send to lab. In December 2020, I get my first bill from the lab saying I was not covered. I called Seaside Urgent care & Christina said there are two charges: 1 - office visit; 2 - labwork; I would be covered for the office visit. I said what is this lab bill as I was covered? Christina pushed me off and said I have to deal with lab & they are not involved. Then for some reason, a PA got on the phone named GRANT & he told me they have nothing to do with lab. I told him I was upset and HE HUNG UP ON ME! Yes a Physician Assistant is supposed to be professional. I do not recommend this place to anyone! They never do as they say and dont care about your billing. Never going to this location ever again & I have told all my friends & family!

ra
Review №71

The entire process at the clinic was well done.. still awaiting results

Eu
Review №72

Everyone there was so awesome. Our family got Covid tested.

Ra
Review №73

I went for a rapid covid test it was definitely fast and an easy experience

sh
Review №74

Very friendly! Needed to do the rapid testing, and I got test results in 10 mins!

Ch
Review №75

No line and amazing service. Doctor was the most progressive and intelligent doctor I’ve ever seen at an Urgent Care. He listened and was patient and gave all the options- instead of jumping to one assumed answer. Amazing! And will go back should we need to.

an
Review №76

Great place to get a rapid Covid-19 test!

St
Review №77

Surfside is friendly and a well-oiled machine!

Ja
Review №78

Easy, fast and efficient COVID testing from your car

In
Review №79

Wow the first time visit “Drive-thru testing.” The surf Side Urgent Care Long Beach Facility, was nailed it !!Great staff Scott, Grant/MA, great doctor/PA Mike Dis Fronzo. I love the services I received. Very quick, friendly, Professional, and excellent care. They help patient very friendly with a smile. Dr. Mike’s advice Was also very friendly, kind, and helpful. Highly recommended.

Ma
Review №80

Awesome very busy but had result in 25 minutes

Wi
Review №81

I love how clean and friendly all of the staff is. I recently went into surfside with a ruptured appendix. I had no idea it had ruptured and wasn’t going to go into the dr but because of the level of comfort I feel going into surfside I went, and luckily caught it. I highly recommend surfside. -Vanessa and Harlow

Ki
Review №82

Worst front desk receptionist. Speaks to people rudely. Pass on coming back.

Ch
Review №83

I was 60 miles away from home. I grew up with my family all going to the same Hospital, and my sisters and I all see the same Family Doctor that watched us grow up, back at home our Docs are apart of the fam. So when I injured my arm surfing, nowhere near home it was scary being far away from my family. At Surfside the male assistant helped wheel me in, and Dr. Deyoung took good care of me. He looked very wise in his practice, and he was, they both helped ASAP. He knew what he was doing and that eased my worries. Job well done. Staff was polite. There was a small miscommunication but that was beautifully settled. I naturally prefer my Doctors but if you need help fast with experienced Doctors and a good staff this is the place to go! Thanks Doctor Deyoung :)Im now doing physical therapy to make my arm stronger.- Chalie Joy

Li
Review №84

Great service super nice staff

Er
Review №85

I have to be covid tested for work almost weekly and this location is the best, they have a 24 turn around time and they offer throat swabs instead of the dreaded nose one. 🙏🏻

Ev
Review №86

Very clean clinic and friendly staff. Very efficient in assessing my bee sting and prescribing the right thing to get me back on track quickly, as well as some backup medication should there have been an emergency. Surfside urgent care of Laguna Beach followed up promptly. I recovered after day 3 of 6. Very impressed, most definitely recommend.

E
Review №87

Best urgent care Ive ever been to. The waiting room is beautiful, clean, and relaxing. They saw me very quickly. The nurse was very friendly and took the time to listen and fully understand my issue. The Dr. was excellent and also took all the time he needed to help me. Not only that but he educated me about my issue and gave me some very helpful and detailed information. He did not rush with me in the slightest. I will definitely recommend this place to everyone I know. A lot of times you cant trust reviews online so Ill just say go see for yourself. Youll be glad you did.

Sa
Review №88

It was refreshing to meet a doctor and his staff who remember to treat the people who walk through the door like human beings. True to the Hippocratic oath, Dr. Mike demystified basic medicine, put me at ease and made me feel a whole lot better. Happy to know this crew is part of our community.

Wo
Review №89

So grateful for very fast and nice service. Waiting for my aunt after her fall-calmed by the environment and a free hot beverage.

Pe
Review №90

They are professional mostly young people. They are very clean and provide a valuable service to this area, the Covid testing. Please support them.

Ki
Review №91

Amazing team with onsite pharmacy and skilled medical professionals. I was a new patient and in and out in under an hour. The doctor was proactive: sending me home with an Rx in case I got worse! I’m impressed. He said, you don’t want to have to come back just to pay another copay to get a prescription, do you?Can I also say the entire team was smart, friendly and caring - this was unexpected and IMO rare - but so very much appreciated!! Ya know a little kindness goes so far to others, but especially when we aren’t at our best.In closing, the facility is beautiful!! Beach theme and ocean view!! But the whole staff was the shinning star.

Em
Review №92

Went here for COVID testing and there was a mix up for test results, but owner personally called me and refunded my results and staff was extremely incredible and made the process easier.

Ti
Review №93

While being on a short weekend getaway I fell down the Thousand Steps beach entrance and injured my ankle. Not wanting to end my vacation by sitting in the emergency room for hours we found this wonderful Urgent Care. The staff was so friendly, informative and did their best to get me in and out as quickly as possible. They explained everything they were doing, what needed to be done upon discharge and took the time to answer all my questions including financial and insurance questions. My husband and I are both nurses and can give this excellent review from years of experience in the medical field. Thank you Surfside Urgent Care!

Pa
Review №94

Staff was friendly and well organized.

Ru
Review №95

They were wonderful - the young man on the phone was especially encouraging and welcoming, I was seen quickly. The doctor was pleasant, professional, and resolved my worries with a minimum of fuss. I highly recommend this facility

Je
Review №96

I had heard the clinic was quite special and decided to try it. The visit was quick and they took care of me and were very good about splendid sufficient time with me to discuss my situation and the treatment. Would highly recommend Surfside.

Wi
Review №97

Great service with a safe and efficient process.

Ca
Review №98

The office staff were pleasant and efficient. The office was not busy and I was able to see a doctor quickly. Dr. Difronzo was very knowledgeable and compassionate. I would definitely come back. After my visit I called to get a note, one was emailed immediately.*Update, I recently returned to get checked out for viral symptoms with fever. The staff immediately took precautions to quarantine me in a room. The doctor I met with was very knowledgeable and understanding. She was able to determine I had a cold but gave me medications and suggestions to ease the discomfort. The staff here is always friendly and the doctors always do their best to make sure you’ll be feeling better quickly. I will definitely return.

Sh
Review №99

Easy to sign in, very friendly staff, and got me in and out quickly. Thank you Surfside Urgent Care!

Ws
Review №100

Friendly, professional, and courteous. Very pleasant experience thank you.

Information
29 Photos
100 Comments
4.9 Rating
  • Address:32341 Coast Hwy, Laguna Beach, CA 92651, United States
  • Site:http://www.lagunabeachuc.com/
  • Phone:+1 949-715-7278
Categories
  • Doctor
  • Urgent care center
  • Emergency care service
  • Medical clinic
  • Walk-in clinic
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:8am–8pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Similar organizations