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A Cut Above Pet Salon
3836 Emerald Ave ste #G, La Verne, CA 91750, United States
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Ar
Review №1

This was my first time taking my pup to the groomers Toni was excellent and very friendly it was a really good experience .

La
Review №2

My dogs Oreo & Twister always look great when they get groomed here. I have tried other groomers in the area, but this is the best. I know they treat the dogs well because they return very calm and happy unlike other places we have been. The pricing is very fair too.

Me
Review №3

This is a very professional and personalized dog grooming service. The owner takes great care to treat the pets with TLC and she always sends a photo when they are all groomed. They always look so cute! Pets get special spa treatments great prices, flexible scheduling. She strictly follows all COVID precautions so we are all safe! I have been taking my dogs here for over 3 years and I highly recommend dog parents try this hometown small business with a big heart for pets!!

CH
Review №4

The staff at a cut above are great. They really know their stuff and helped put a great plan in place to get my dogs quicks back to where they should be. Their prices are reasonable and they do excellent work. They really enjoy their work and are passionate about caring for and grooming pets.

Do
Review №5

Ronnie has always gone above and beyond to groom Buddy, and I especially appreciate her prompt and flexible scheduling (Im frequently out of town and have an unpredictable schedule) and the excellent safety protocols that keep pets, customers, and staff safe and healthy.

Li
Review №6

My dog, Piper, likes going to A Cut Above for bathing and grooming. They do such a nice job - never too short. Pup has sensitive skin and their spa treatment is perfect to soothe her skin and make Piper happy!

lo
Review №7

I took my wire hair Dachshund, Rags. He had not been groomed for over a year because of Covid-19. Ronnie at Cut Above did a great job of cleaning him up and trimming him correctly. I would recommend A cut Above to anyone who really cares about their pet. Thanks Ronnie for carina about Rags.

Ch
Review №8

Very accommodating, helpful with the pets. Visiting cat needed nails clipped she took them right in with no problem

Do
Review №9

Two years ago, we adopted Rocko, a six pound Yorkie. Since then, we have been taking him to A Cut Above, in La Verne, for his grooming needs, on a regular basis. We are so happy with the way he is treated, and he always comes home smelling great and looking so handsome. Ronni, the owner, is very professional and kind, and we never worry about leaving him in her care. We highly recommend A Cut Above.

De
Review №10

A Cut Above Pet Salon has gone above and beyond in caring for my dogs for almost a decade! They currently are extremely careful about obeying all the Covid 19 guidelines, and we feel very safe. My dogs’ eagerness to “Go see Roni” speaks volumes!

Ed
Review №11

Excellent service my pet dog looks and smells great after grooming , tried other pet salons the last one put soap in his eyes had to take him to vet , one hour is about the normal time she takes with an appointment

Da
Review №12

Weve had a great experience with Cut Above and will continue to take our Feline there for his grooming needs.

mi
Review №13

Great service. Took great care of my dog. AAAA+++

Es
Review №14

Love to take may dog here with Ronnie shes always taking care of my pooch

Li
Review №15

Roni and staff always do a great job! She is very dedicated to her work and providing a great experience for her patrons and fur babies!! Best groomer we have found in our area.

St
Review №16

I LOVEEEEEEEE HOW MY 3 DOGS LOOK !! Hippo, Katinka and Scruffy look soo beautiful !! They were well taken off and properly groomed ! Roni thank you very much ! You went ABOVE AND BEYOND MY EXPECTATIONS!! 😁 In the past I have taken my dogs to a groomer and they come back bleeding from their nails or really scared, at this groomer they were really happy and no issues !! What an amazing experience !!

Me
Review №17

We love Donna! She cares for each pet and addresses their individual concerns in a consistent and genuine manner. Weve been going to Donna for a couple of years, now. In fact we recently followed her to her new location.

St
Review №18

Had a wonderful experience here today. Our cat got skunked last night and A Cut Above was able to make time to bathe him with short notice and did a great job! Thank you!

Be
Review №19

I have been going to A cut above for years now with our mainecoon cat, and won’t go anywhere else! Roni is excellent and top quality always, animals get lots of love and great care here 💛

Ma
Review №20

My doggies had an amazing time, thank you Roni and team !

Ch
Review №21

Roni and her staff are awesome. My dog enjoys going and always looks great! Roni even takes a picture and sends it to you!Very covid cautious. They will pick your dog up or you can drop off at curbside!

No
Review №22

Great service, excellent products, and caring staff - what else do you need to trust Roni with your pet? We love this Pet Salon!

V.
Review №23

My dog always looks nice and smells great. They have great deals every month via email.

Ju
Review №24

Way over-priced. I feel they got on on me. Will not return.

Be
Review №25

New customer! Love the salon Taking all my furbabies there!

Ro
Review №26

Great cat groomers they do Asian fusion styles. On dogs slso

Ma
Review №27

Wonderful owner, very skilled and caring. They specialize in long haired cats.

Ru
Review №28

Cut Above in LA Verne is the absolute greatest there worth every penny roni and her employees do a great job if you try them you will never go anywhere else

Cy
Review №29

My Bichon Frise, Strawberry, just loves Roni. The people that take care of the pets at A Cut Above Pet Salon really love our furry friends and take great care of them. Roni really has a heart for animals, and I know that when Strawberry is with her, she is in good hands. And she always comes home happy and beautiful!!!

In
Review №30

My cat looks great! Very happy with the service.

Ka
Review №31

I wrote an original positive review after my first two visits. However, that has since changed - drastically.After my first two visit, my two Himalayan cats seemed fine. But then things started going downhill slowly. My cats arent high maintenance, but with any cat, being outside of their comfort zone is stressful. At first, my cats were in and out in a couple of hours. Then, it was three or four. Then, the cat groomer, Kathryn, left, and it was just Roni. One day, my small female Himi was there almost seven hours. She get stressed easily and I told Roni that, and she apologized and gave me all kinds of excuses. SEVEN HOURS. The cat was a basket case for two days after I brought her home, and the grooming job wasnt even that good. Seven hours for that?!So, I told Roni the next time that I would no longer be leaving my cats for seven freaking hours. If she couldnt get them done in two or three, Id go somewhere else. She tried to do better. She brought on more help. I wanted to have faith. After about the fourth or fifth visit, I noticed how my female Himi would scream and run every time I tried to brush her, fighting me like crazy, hissing, just hysterical. My big male, my Seal Point, who was the easiest going can in the world, was also unhappy to be brushed. Couldnt figure out why until I walked in one day to pick up my female cat and could hear her screaming. Two groomers were holding her down and she was literally screaming. And my big Seal Point... I saw them blow drying him and blowing it in his face. He was all backed up against the wall as they were blowing him with hot air in his face. I saw that through the door and would swear in court thats what I saw. Thats when I started to figure out that something bad was going on. I told Roni repeatedly not to stress the cats out, just do what she could - but she must have thought that restraining them and freaking them out was okay.The last straw was December 2, 2015. I brought the cats in because they needed it but by that time I was already looking for another groomer. They were in and out in about three hours and the grooming job was mediocre at best. My fault for taking them back - it really was - because I was hoping that the fear of groomers and the blow drying in the face was a fluke. Maybe I was overreacting. Still, I was looking for another groomer.Seven days after taking the cats there, my big male Seal Point died suddenly of heart failure. To say we were devastated was an understatement.The doctor mentioned stress as part of the issue. All of these visions of my big boy being blown in the face with a hot dryer came flooding back to me because at home, the cats have no stress whatsoever. The only stress they got was from the groomer.Now, Im not going to come outright and blame groomer for his death but his experiences there certainly didnt help if what I witnessed was any indication. But I have never been back. I will never GO back. I think the salon looks at animals as money makers. Sure, theyre nice and Roni makes a show of being polite, but the bottom line is that this is a business and thats how she treats the animals. My female cat is still terrified of being brushed and that I do blame them for. She is the only groomer she has ever gone to and her experience was not a good one, only I didnt realize that until it was too late.Therefore, if you take your pets here, be very careful. Be advised of how they are really treated. Stay there and watch if you have to because I should have. I should have stayed and I should have prevented my animals from being treated like they were. Is it abuse? I wont go that far. But it certainly wasnt the way I would treat an animal or like my animals to be treated.This is my experience and I dont want it to be yours. Consumer beware.

Ri
Review №32

Worst experiance ever, makes verbal deals and does not honor them, so disappointed with the shop owner. Taking my dogs elsewhere.

Ta
Review №33

My two pups look great!! Thank you!!!!

Information
100 Photos
33 Comments
4.4 Rating
  • Address:3836 Emerald Ave ste #G, La Verne, CA 91750, United States
  • Site:http://acutabovepetsalon.net/
  • Phone:+1 951-203-5560
Categories
  • Dog day care center
  • Pet groomer
  • Pet adoption service
  • Pet supply store
Working hours
  • Monday:8am–4pm
  • Tuesday:Closed
  • Wednesday:8am–4pm
  • Thursday:8am–4pm
  • Friday:8am–4pm
  • Saturday:8am–4pm
  • Sunday:Closed
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