Let me share one of my stories here. This Monday, I went here to take a covid test for my upcoming flight to Hawaii on Thursday. I was told the testing result will be sent to me via email within 48hrs. But I still havent received anything from walgreen now. Then I have to take a super expensive rapid covid test which can print out the result in 1 hr guaranteed because I dont wanna take any rist. Im just trying to ask one single question: what is the point of providing such a test for people if you can not give the result within the time they promised. I knwo your patients are patient, but I couldnt wait that long, otherwise my flight will be missed. Why dont they provide covid tests which give results two years later. I just had a single worst experience Ive ever had in my whole life.

The service is very slow. To pick up medication will take more than an hour. Wish they faster service

This is in regards to pharmacy. It is very slow for picking up medication or for vaccine shots. They need to get more helpers.

Very unsatisfy … the make you wait over 2 hrs & don’t even have prescriptions ready 🤦‍♀️ don’t recommend at all …

The worst drugstore ever.

5 stars to Jeremiah in the photo department. I think he also might be the manager? He was super helpful. Great personality!

Website indicates OPEN but at 830am on artival sighn says opens at 9. Update your infoGet my pictures here all the time. Came for gift cards for Easter

I am giving this one 3 stars because of the pharmacy department has been ignoring customers in the lines without acknowledging the drivers or walking. I am generally upset because they were rude to my sister that just had her teeth pulled and they had sent out that her medication was ready for pickup. The staff we had difficulty with worked 03/08/19 in pharmacy, the gentleman that are usually really helpful in kind were not working today. I work in the customer service industry and this is disappointing. The rest of the Walgreens staff is 5 stars, always helpful and always say hello.

Five stars to Melissa at the Pharmacy Dept. I get medications filled at Walgreens monthly and I see how hard the pharmacy technicians work and I think theyre understaffed. Melissa can really hold down the pharmacy Department all by herself she needs recognition and I hope someone sees this review in management.

The pharmacy staff is always very helpful and respectful Malisa is a great people person and vicror is very well mannered young man they both are great at what they do i wish them the best in everything they do , KEEP UP THE GREAT WORK ,

Always greeted with a smile... Polite and helpful.

DO NOT SHOP AT WALGREENS. I bought a giftcard for a friends birthday and it was empty! Corporate Walgreens told me to go back to the store and get a copy of the receipt. The employee there named Nicole gave me attitude, was extremely rude, and said she could not help me. Corporate Walgreens has not been able to help me either. They said they reached out to the store. Been waiting for weeks. They finally responded saying that the store said they’ve resolved my issue. A COMPLETE LIE. I still have not received credit for a gift card I’ve already paid for. This was two months ago. The store employees are rude liars and corporate Walgreens can’t even send me a $30 gift card after I paid for it. I’m never shopping at a Walgreens again. Such an inconvenience and waste of time and money. The corporate Walgreens is slow, rude, and unapologetic for their company’s mistakes. Hate this company now.

Courteous service BUT takes forever for the wait. They need more staff.

Almost always rebooting their systems & long wait for meds, most of the techs are rude. Theres only a few nice people who work at Walgreens!

This place is close to my house ,and I almost go every day .All the employees are nice except one lady, o my god she is very rude & horrible and she is evening shift manger 😬......paul is the best 👌

Paul is the best associate with great customer service!

Scheduled (2 immunization shots) my appointment online @9am (Sat), came 8:50am to check-in, and waited here for 1hr and 10min to hear that my insurance doesnt cover immunization vaccines... Sad.

Whenever I head to Ellens Pinoy Grille for some of their famous sisig, Ill make a quick stop at Walgreens for some clearance section diving & other shopping. Out of all the drugstores, Walgreens is my favorite to frequent. The layout is easy to navigate, the prices are competitive & their usually conveniently located to other places I visit.Im a Kaiser Permanente member, so Ive never utilized the pharmacy. For those that do need a pharmacy, this location has a drive-thru when youre in a hurry. The entrance is on the north side of the building, with the exit on the south.Convenience is the name of game. Walgreens is open everyday, including Christmas for procrastinators. The shelves are well organized, clearly labelled & all in a clean store. After a holiday, youll find all sorts of 50% off deals to be had. I like stocking up on chocolate post-Halloween, post-Christmas, post-Valentines Day & post-Easter. If youre lucky & wait, you might find good stuff marked down to 75%.Service has generally nice & courteous. I havent had an issue thus far during my many visits. Ample parking, with an electric charging station, too.Walgreens will continue to have my business, with their convenient locations, good prices & clearance finds. Winter is coming up, so I see buying some Nyquil and Robitussin from here in my future. Yes, I am psychic.Recommend!

Last month my pain meds were not covered because they told the insurance it was for ptsd, so $200 I had to pay. Now I set here in horrible pain because they are trying to get it authorized. I am on disability, one of the main reasons is my horrible chronic pain. I droped off the prescription on the 30th, now the 9th still waiting in pain, dont even have the courtesy to call or say anything. When I call they talk in circles, give me multiple different answers, blam my doctor, the insurance but dont take any responsibility!!!! I am beyond pissed, I wish they knew what it was like to have granulomas riping up your organs, joints and dealing with immobilizing pain. No compassion, my doctors/pharmacy in Wisconsin where I moved from would never let me go more than a day without my meds.Thanks for the suffering walgreens!!!!!!!!!!UPDATE !!!!!!!!Went in and talked to pharmacist, got my meds and now are covered. I was moving from out of state so a large portion of my dissatisfaction was in getting a answer back and paper work. I am now going to stay a customer do to the location and the pharmacists solving of the problem. This actually goes to show my belief that total enemies can get along if there are steps taken to hear both sides and come up with a plan that works for everyone.I am now a satisfied customer that will be back next month.

I go to the La Palma Walgreens often and usually my visits are pleasant. But about a month ago my doctor gave me a prescription for a 90 day supply of my medication and as I was trying to request for a refill and nearing the end of the 30 day supply I got a message stating need prior authorization. So I called the pharmacy and it turns out that I was suppose to have gotten the full amount of my prescription which was 90 supply in full. Im so upset because why would they have not told me that upfront!? Im not the expert there and Im relying on their expertise. They said that I basically forfeited the rest. The pharmacist and the lady that answered the phone told me that if Id want the rest of the quantities that Id have to pay out of pocket if I dont get another prescription from the doctor. Its such a horrible experience because I feel like they didnt have ownership in their responsibilities and just tried to brush me off and now I have to call my doctor, explain the situation and go through all this hassle.

Employees are professional and couteous.

Wonderful

Friendly staff ☺