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Solutions Day Spa
3539 S Lafountain St, Kokomo, IN 46902, United States
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TL
Review №1

Love this place. Great facials and hair cuts and coloring.

De
Review №2

Solutions is a great place with amazing hair products. I cant say enough about Annie though. She listens to what I want and will make suggestions, which always work out. I have let a girlfriend, with no experience, cut my hair simply because she was cutting all of our friends hair on a girls trip and I have cut my own bangs (both horrible ideas). She fixes my mistakes with a giggle, a smile and her magic! Shes awesome!

Do
Review №3

Kasie was absolutely awesome! This is the best color I have had in a long time! She took the time to explain products and also how to style the cut. I will be back and highly recommend Kasie and Solutions Day Spa!

da
Review №4

Kasie was my hairstylist she did an excellent job on my color touch up. She suggest a hair trim and I did. It is an awesome job and will definitely come again bc of the services and the communication they give you

Ow
Review №5

Hair dresser done great cut & set. Knowledge was great when I asked her anything. Will be coming back to her.

Su
Review №6

Stacey is an outstanding stylist and always has great advise on how I can style my hair at home. She takes time to show me styling techniques and how to properly use products that will give me the look that I want.The staff is always welcoming, friendly and efficient. I love his place.

St
Review №7

I’ve been coming here for years! I enjoy their nail, facial and massage services on the regular. The facility is very nice.

Sa
Review №8

Jessica is always a pleasure to see. She is professional, funny, and has a sweet disposition. She has been doing my hair for several years. Thank you Jessica, Sandy

Ly
Review №9

Cheryl was amazing!! I hadn’t had a mani/pedi in a LONG time due to the pandemic and she did a fabulous job. I had a great time talking (laughing) with her and Emily. They both have a great sense of humor. Emily did a great job for my friend. You can’t go wrong with either of these experienced professionals.

As
Review №10

I absolutely love Bethany 😍! She took her time and did excellent work on my fried hair!

Te
Review №11

Janelle is Amazing and makes you feel very comfortable

Br
Review №12

Eyebrows look great every time for my daughter. Usually can get in right away.

Sh
Review №13

Paid $70 for a Brazilian wax on Wednesday and it’s so patchy to the point I have to shave .. today is Friday. I called in and cancelled my next appt and wasn’t offered a coupon, free visit, or even to come in and get it touched up for free. Unhappy with my experience.

SA
Review №14

This place is fantastic. I initially visited because of an issue from a past hair decision that basically fried my hair. These ladies were kind and scheduled me very quickly. The problem was solved and Ive been so happy with my cut and color. I have been a few times after my first visit and Im always super satisfied with the service and the environment. Thank you!!!!

Ma
Review №15

I love Britney. She always takes her time and does a great job.

An
Review №16

Rachel was amazing. I went in having previously had a bad hair experience, so she was correcting my color. She took the time to figure out exactly what I wanted, what went wrong the last time, and deliver a color I was much, much happier with.

Sh
Review №17

Jenni is awesome. She makes me feel super comfortable while I get my wax. Feel like a brand new person afterwards

Wh
Review №18

Im not trying to say my experience was bad, but Im not liking my cut after I got home, I know I can call and get a fix, but Im just going to have to pass. My stylist was AWESOME, but maybe we didnt communicate enough on what I wanted, but shes very sweet, and I appreciate what she tried to do.. thanks!

kr
Review №19

I have seen Phoenix for pedicures for several months now. She gives a great massage and does an awesome job with painting my toenails-I wish I had fingernails because you should see her nail art!!!. A couple of visits ago she actually identified a possible melanoma on my toe. Its fine, but the dermatologist I saw couldnt praise her enough for identifying it and recommending I see someone. Apparently melanoma of the toe is more common than you might think. And Kristina has been my hair stylist for the last 5 years. Aside from being a great stylist, she helps me feel very relaxed and restful.

ka
Review №20

Tiffannee is the best!! I always love my hair after she’s done!!

Do
Review №21

Ive been a client of Jenny Akers for almost 3 years now. She is absolutely amazing at her job! I wouldnt recommend anyone else! I love the atmosphere of Solutions. And customer service is always top priority to them! Would recommend this place to anyone and everyone I know!

Lo
Review №22

My hair looks freaking awesome. My 6 months worth of I can’t go to a salon Covids hair is gone and I feel fab!

An
Review №23

Nice staff! Easy in and out

Wi
Review №24

Very clean salon. Friendly receptionists, wonderful massage, and mani/pedi.

Au
Review №25

Had the best massage by Addi!

St
Review №26

I received a great haircut as always with Hannah!

Ro
Review №27

I had an appointment to get my haircut with Jessica on my birthday. I ended up paying $59 for a haircut that was supposed to be $34. She had already put product in my hair before I could refuse the extended amount for a conditioning treatment. After the cut it was supposed to be styled and as far as I’m concerned it was not styled to the specifications that i expected. I brought specific pictures for reference and my hair was flat and lifeless and nothing like the voluminous style I provided when I walked out. My hair has always been one of my best features and it is not looking good for my birthday celebration today.... I’m very upset! I have been referred by one of the owners husband. I never get my hair professionally cut and I do it myself and now I know why......

Ch
Review №28

Solutions is a wonderful place to get your hair cut, colored, highlighted, and styled. They have great products, and they take the time to educate you on how to get the look you want with your hair. Tiffannee S. is super friendly, and my hair looks amazing every time. I highly recommend Solutions.

Na
Review №29

Jessica is always willing to try new things and work to make me look and feel my best.

Sa
Review №30

Karen always knows my name when I walk in and Jessica is amazing and always knows how to take care of all my needs!

Sa
Review №31

I’ve been going to solutions for about a couple years now. I was super sad when my hair stylist left/moved away but that doesn’t change my mind at all about this salon. I’ve had a few girls (who’s name I don’t remember) who messed up and didn’t listen to me, but I just got my hair done on Saturday with Kinsey and she did a great job! :) very happy with her work!

Jo
Review №32

Great visit with Annie. The salon was taking all precautions such as everyone wearing masks, disinfecting chairs and stations and taking temperature upon arrival and hand sanitizer at check out. I felt very safe.

Ka
Review №33

I asked for silver/gray color and when it was rinsed off, the color was brown/purple.Hannah (my stylist) had a shocked look on her face when she seen the end result too.But, I was still charged over $200.I’m hoping we can resolve this.The more I see it, the worse it looks. 🤦🏻‍♀️Update: No resolution. They only want to split the cost with me to try and fix it again(a third time) but I told them to keep all that mess.Good luck. Word of mouth can be very important. 🤷🏻‍♀️I’m very disappointed.

Ka
Review №34

Wonderful bunch of ladies...Love my Staci! She always does a great job. Everyone is so friendly and sweet.

Jo
Review №35

Bethany is by far one of the most amazing stylists I know I recommend every body I can to her! Such a wonderful soul and will go above and beyond to make you look and feel amazing! 150% recommend a booking with her men and women alike!

Pa
Review №36

Always greeted promptly and treated like a valued guest by the receptionists. Kristina Rood always delivers exactly what I am wanting for my hair. She is a very knowledgeable and skilled stylist. Love the atmosphere at the salon.

Ke
Review №37

Love Jenni, the esthetician. Professional, quick, courteous, puts you at ease.

Ke
Review №38

I let my daughter get nails somewhere else and didnt realize how much of a process it was to get them removed. Someone recommended Solutions so we made an appointment and they took great care of my baby. They earned a new 11 year old customer today.

Ta
Review №39

Brooke is amazing

Sa
Review №40

I have been a few times to get a wax by Janelle and she is amazing! Highly recommend her to everyone and will definitely come back

De
Review №41

Employees treat you like family ( probably better than family members) You are ALWAYS greeted with a smile. They make you feel special

Me
Review №42

I always get an amazing hair cut at Solutions! Everyone is friendly and helpful. I wouldnt go anywhere else!

Ca
Review №43

Megan McKay always does a great job. My color always looks great when I leave. She tells me about other products and services, but does not push them on me.

as
Review №44

Ellyn Keck was AMAZING!! I rarely get my haircut because they always mess it up. Dont get me wrong, I have long very thick hair and it takes a while to do anything with it so I understand. But she did awesome! It took her 3 hours to cut and highlight my hair but it was completely worth it! She was so nice and friendly the entire time and really tried to make my hair look great. She is definitely my go to hair stylist from here on out.

Ma
Review №45

Jessica is the bomb!! I found my forever beautician. Easy to schedule, friendly atmosphere but most important is the one who cuts my hair. After 50 years I finally trust someone with it. Thanks!

St
Review №46

Hannah does a great job, is always attentive and professional. My work schedule isnt always forgiving, and I appreciate the flexibility when I need to reschedule.

Sa
Review №47

Had a great spa day!

Ri
Review №48

Staff was very friendly. I went and got my haircut there and everything looked fine. I came home and my brother realized that the lady had taken a chunk out of my hair behind my ear without telling me. This is my reasoning behind the 4 star rating.

Tj
Review №49

I just had a terrific experience getting an awesome haircut. Highly recommend! 😄

Gr
Review №50

Kasie is the best stylist in town. Great experience, would recommend to anyone!!

Me
Review №51

Called at lunch and they had an appointment available that evening. Great cut by Jessica, very easy and relaxing without pushing for extra services. Overall fabulous experience, will definitely be back for next cut.

H
Review №52

All the girls here are so sweet,and really listen to your needs. Every person that I have met who works here has given me a smile and been nothing but nice. Try this salon for yourself, then form your opinion. I think you would be more than overjoyed with what you find! ❤️

Aa
Review №53

Amazing staff and facility! They make you feel very welcome and appreciated. I have been going there for probably about 20 years now and have never had a bad experience. They do a lot to give back to the community as well.

Bo
Review №54

The stylist was very professional and pleasant. I will be making another appointment soon.

Ta
Review №55

Katie is the best!!!

Co
Review №56

Not only did I get a GREAT Hair cut, I met a very Sweet young Lady, who I really enjoyed talking to. Thank you Kinsey

Ro
Review №57

Love Solutions! Mary has been doing my hair since 1996 and she is awesome. Everyone is so great there.

Ed
Review №58

Best place in Kokomo. Mom and I got a Mani-Pedi with Moms regular girl Emily. And Sydney for me. Sydney was very good at walking me through the process so I didnt feel like the novice I am.I left my beard trimmer at home in LA. Anna trim and tamed my beard with great attention to detail.Looks good. Feels good!They also have massage appointments. But, you must book in advance.

Er
Review №59

Jena is the best of the best

Sh
Review №60

Receptionist is rude! Me and my husband went there to get ambre oil. Looking at the collection the lady was like we don’t have much in stock I hadn’t even asked about them yet. Continued to buy the product that was priced almost 20 more than where I usually get it. Never again☹️

N
Review №61

Nice patient & always give me exactly what I want

Ta
Review №62

Love the staff here. I dont come regularly enough to have the same person twice. But every time I come here, they are always friendly and knowledgeable of their job

Su
Review №63

Cheryl always does a great job on my nails!

ha
Review №64

Awesome salon.... My beautician Annie did a great job... The staff in general is really friendly and courteous

Sa
Review №65

Very professional environment, Ive been going to Jana Green here for probably 10 years now and she has always done a great job with me, my mom, and my sisters at any age any any style

Yv
Review №66

Solutions is one of the only all inclusive Day Spas in Kokomo and the staff is friendly and courteous. They tend to always push products and that gets to be annoying to me. I feel like the staff is pressured to do that.

Ki
Review №67

Jessica is amazing at what she does. I always enjoy visiting Solutions and all the ladies there.

Vi
Review №68

Not ADA compliant! Business owners should know better! The news interview of the owner or manager said that is not accurate, but we cant comment. Why not comment and put side of your story out there unless the news story is accurate?

Er
Review №69

❤ My son loves the girls here.

As
Review №70

Best haircut Ive ever had!

Da
Review №71

Nice staff and services, fancy. I like it and I am going to start going there from now on.

an
Review №72

Not able to get massages on weekends

Le
Review №73

Went in as a walk in waited about 15 minutes. I only got an eyebrow wax. They were very nice and professional. Would reccomend.

Co
Review №74

I went in May if 2017 and had not had my hair cut in a long time, therefore I had no beautician to do it. I wanted to give then a try and was very disappointed. I brought in numerous pictures of the cut I wanted, only to find out half way threw the hair cut that the girl had only been cutting hair a few months. I basically had to walk her three the cut and tell her how to do it, only to have her leave it unfinished because she was more concerned about her next eye brow waxing appointment. I had to go home and fix and finish the cut myself. I feel this place has the attitude of get them in and out as fast as possible to make the most amount of money they can. I would not ever recommend them to anyone.

Li
Review №75

I have been going for years to get massages. They do a great job.

Me
Review №76

Love this place! Ive only done the spa options and have never been unsatisfied.

Sa
Review №77

We are not fancy people. Solutions seems like a fancy place when we walk in. However, they do not treat people in a snobbish fancy way. Everyone at Solutions is kind, accomadating, and friendly. The services and products are pricey, but well worth it. We are always happy with the care we receive at Solutions. Kristina Rupe is an excellent stylist. Our whole family gets their hair done by Kristina (except my husband--but, he is bald).

Do
Review №78

Great place. Great service. I would highly recommend.

Di
Review №79

They send reminders to your cellphone, appointments are kept on time. The staff is very friendly. They allow you to schedule more than one appointment at a time.

Va
Review №80

Too expensive place, just for hair cut they charge me $45, not going there anymore and its okay not that great :( Im not happy at all and she mess my bangs too. NOT GOING ANYMORE PERIOD.

Am
Review №81

I will never use your services after you treated a veteran and her service dog with disrespect. Clearly your guilty because you couldnt even give an explanation of what was accurate!

Sh
Review №82

Annie Bedwell is amazing! She does wonders with my hair.

To
Review №83

Ive been twice since the pandemic and the customer service is still just as great as pre-covid. Thanks for an amazing experience!

Li
Review №84

Annie is the Best!!!

ka
Review №85

Really friendly people and loved my pedicure!

We
Review №86

Great service and great customer service. I highly recommend their fall sale.

St
Review №87

I have went to Annie for about a year. She is also one of the owners. I get color, lites and cut. Except for last month her girl has done most of color and lites. She triple books. Today i was there for a 1 oclock appt. I go once a month and had already decided earlier that i would not be forced to wait again as i have every time in past. When i arrived she had one in foils and was doing foils on another. At 1:30 and she had about 20 minutes at least to go with ladies foils, i knew she didnt value me as a Client. And i call this place far from fancy, but very high priced if you have the top grade doing you. You spend around 140 for cut color lites and glaze. I also drove an hour 10 minutes. She was busy, but the rest of shop pretty quiet. If your a first timer, u might get treated better. Maybe it was on purpose becsuse the past 2 times i left no tip........Tina Knebel

BD
Review №88

My gurl yellyn will fix you up nice.

Je
Review №89

All the stylist here are great and super friendly and listen to their clients

Ra
Review №90

Ellyn gave me the best haircut Ive had in years!

Sh
Review №91

Cheryl is the best nail tech ever!

ma
Review №92

Friendly staff and fast service very pleased every time I go there.

La
Review №93

Seriously upset and if there were negative star they would have one! I attempted to reschedule for an earlier appointment and was told that wasnt possible at this time because she was booked out to only get a call a few days later to ask if I would be willing to see someone else because our beautician was no longer with them. This isnt the first time this has happened to me, however it will be the last time!

Ja
Review №94

This business has shown despicable behavior toward United States Veterans & encouraged animal cruelty. It is a profoundly un-American business run by nasty, sadistic people. Giving them any business would make you un-American too. Avoid Solutions Day Spa like they treat disabled US Veterans like trash ... cause they do!

St
Review №95

Very nice place. Great people.

Mc
Review №96

The cut I received was a good quality cut but I felt like I was in high school again and everyone was gossiping about everyone including me (a customer). Unless youre a regular or accepted into their clique, Id imagine youd probably experience feeling rejected as I did.

Bi
Review №97

I have not tried them but my friend said it was not an enjoyable visit. She did try them twice.Here is the problem I have with that salon. You dont have respect for our Service Personnel and none for Disability people and no respect for our SERVICE ANIMALS THEN WHY SHOULD I Have RESPECT FOR YOU.Is this plate just for aristocrats

Do
Review №98

I bought a package off of them the Friday before Mothers Day for my girlfriend. I paid for the package, and was told that it would be emailed to her that day. I called and left a message the next day, and still no email to my girlfriend a week later . Ruined her Mothers Day gift from me to her because of no follow up. I asked for my refund , and no response.

Sh
Review №99

Great place, professional, clean, friendly!

Mi
Review №100

Staff is friendly and very helpful!

Information
36 Photos
100 Comments
4.4 Rating
  • Address:3539 S Lafountain St, Kokomo, IN 46902, United States
  • Site:http://www.solutionsdayspa.com/
  • Phone:+1 765-453-3617
Categories
  • Beauty salon
  • Day spa
  • Massage therapist
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–4pm
  • Friday:Closed
  • Saturday:8am–8pm
  • Sunday:8am–8pm
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
  • Wheelchair-accessible toilet:Yes
Planning
  • Appointments recommended:Yes
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