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Macs Pharmacy
2419 Washington Pike, Knoxville, TN 37917, United States
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Ch
Review №1

I started using Mac’s on Washington Pike when I lived near there. Now I drive 30 mins and probably pass 20 or more pharmacies to continue using them. They are the absolute best! Matt is the greatest pharmacist around, Brenda is a gem, and Ashley is always on top of everything. They are also some of the kindest people I’ve known. I’ve been going there for around 10 years and will never stop using them. HIGHLY RECOMMEND!! (The only complaint I have is they have recently hired a new lady who is always very rude on the phone.) It’s a shame because everyone else there is so nice and welcoming. It won’t stop me from going but they deserve better employees than her.

Yo
Review №2

I want to love Mom and Pop stores but this aint the one. She tried to tell me to take off my mask, then gave me an incomplete prescription. Luckily I caught it before Im 9 states away. This isnt the first grief theyve caused me but it will be the last.Bye mac. Hello community pharmacy.

Er
Review №3

I cannot give enough praise to the Mac’s staff! I needed a medication compounded for my infant. After struggling with other large and local pharmacies to have it made, I have had such a wonderful experience with Mac’s. Matt made sure to go over the instructions with me and was gracious enough to flavor it so that my little one would take it well. I am so grateful for all of Matt’s help and for the other friendly staff I have interacted with. Their delicious Blackberry Butter Jam has been an added bonus to using Mac’s too! Highly recommend (the pharmacy and the jam ☺️)!!

Su
Review №4

The entire staff at mac’s pharmacy is compassionate, caring and knowledgeable. In addition to being our friendly neighborhood pharmacy, they have become a vital part of my medical team. Any time I have had medication changes, I have always talked to the pharmacists for their advice. They have always been extremely well informed and always willing to help.

As
Review №5

I love Macs!! Its the best pharmacy I have ever used. They work as a well oiled machine and are an integral part of my medical treatment. The staff is grade A and the prices cant be beat! I highly recommend them! 👍

Ti
Review №6

I love this pharmacy and all the employees! They all take the time to help you no matter how their day is going! They always try to help patients with their medications in educating them and assist patients who don’t have insurance with a good cash price. The store has the cutest little store front gifts and handmade items. Check them out!

Ca
Review №7

I love going in here everyone is so friendly and helpful! Theyre so easy to talk to. They are very knowledgeable in the restrictions that they feel for you and they work to help you in any way possible!! The number one best pharmacy ever!!🙂💯👍🏼

Kr
Review №8

Everyone at Macs Pharmacy Washington Pike location are always friendly, helpful, courteous and kind. Prescriptions are filled in a very timely manner and Ive never received a wrong item . They also custom make/compound medications if you need something specialised. The staff is very knowledgeable about all medications and the products they carry and they have good recommendations if you need advice. They offer a delivery service to North Knoxville and all the delivery drivers are courteous. I highly commend all the people at this location!

Je
Review №9

The customer service at Mac’s Pharmacy is the best in the area. The pharmacist and staff are very good about reaching out to our provider if there is ever a issue or a refill needed. We love the personalized care and attention we receive from the staff. They truly care about your health and the community.Thank you Mac’s Pharmacy for all you do!!!

Ta
Review №10

There is no choice when it comes to pharmacies. Mac’s takes care of everything for me. They remember my refills. They handle my vaccinations. They know me and my health history. Everyone knows your name when you walk through the door. They even deliver when I cannot pick up my prescriptions.You will always know they value your business and never will you be just another number in the business computer system.They have my highest recommendation. Just use Mac’s as your pharmacy and you will never look elsewhere.

Da
Review №11

The staff at Macs is awesome! We had them come out and provide COVID vaccines to some of our residents. Matt was on time (early actually), very helpful, and communicated through the whole process with us. A huge THANK YOU from Holston Health and Rehab.

Ti
Review №12

I Love Macs pharmacy♥️ Its the only hometown Mom & Pop Drugstore that still delivers even before COVID. The staff truly cares about your Medical needs and explain everything in detail with compassion. I was looking for lower prices on my medicines and went to several big chain pharmacies to no avail. Someone told me to try Macs and I did. Wow, what a Godsend they are. ♥️💙Brenda, Matthew,♥️ Mac 💙 and ♥️Ashley are like family alt Macs. Like the show Cheers everyone knows your name. I have told family members, clients and friends about the wonderfully charming and professional atmosphere at Macs off Washington pike, Knoxville TN. Thank you♥️ for being there for my family and I.

Je
Review №13

This pharmacy greets customers like family. They are very reasonable and very helpful. They always call me by my name and help you with all your needs. They are very active in the community and I would give them a 100 stars if I could...

As
Review №14

Mac’s pharmacy is an amazing asset to the Knoxville community. The staff goes the extra mile to assist their patients and provide them with any possible resource/assistance available. All staff is friendly and easy to work with. Would recommend to anyone!

An
Review №15

I love the staff at the Washington Pike store! They are always so friendly, genuine and caring. I truly feel like they care about the health and well-being of my family. You cannot go wrong with this location!

jo
Review №16

Mac’s pharmacy takes care of me and all my medications needs. When I walk in it feels like home. I am greeted by Brenda always with a smile and positive attitude. Mac and Matthew go above and beyond to make sure my meds are correct. If I have questions they are always available to answer them. I will always go to Macs pharmacy no Matter the distance from my home.

Ch
Review №17

Great local pharmacy that Ive used since 2009! Friendly staff and always prompt with my prescriptions. Once you try them, youll never use a big chain pharmacy again.

Ga
Review №18

Mac’s has assisted me with my prescriptions for over a year now with excellent care and attention. Staff are friendly and thorough. I have also worked with them as part of my work with older adults, and they have been professional, eager to help problem solve (prescription costs, delivery, access), and excellent with customer care.

Th
Review №19

Whatever you need at the drugstore you can be sure to find it at Macs. Ive been a customer at Boyd Drugs, Morris Drugs and Macs Pharmacy for well over 65 years...a wonderful neighborhood pharmacy with an extremely knowledgeable and friendly staff. I highly recommend Macs Hometown Pharmacy....Teddi Fritts

Sh
Review №20

Love this pharmacy! Service is above and beyond any others. Mac gives a painless flu shot and Matt steps up to help in unusual circumstances! I always get questions answered and friendly welcomes! Deeply respect this pharmacy.

TL
Review №21

Brenda! Brenda! Brenda! I went to Mac’s to obtain my flu shot. I was greeted by their entire front end staff, including the pharmacists on hand; Mac & Matthew and the so very pleasant cashier, Ms Brenda. The experience was very positive, the staff was warm in their welcome & thankfully, the flu shot was painless.

Ke
Review №22

Great place very informative.

Ch
Review №23

Everyone here is always so polite and helpful. Brenda is amazing and very friendly and caring. I couldnt ask for a better pharmacy..

Da
Review №24

In a year of ever increasing fears with Covid 19, I found that everyone at Macs Pharmacy took all the precautions that were implemented to keep everyone safe and well. I could tell that I was always greeted with a smile even with their masks on. I could tell that everyone was happy to be there taking care of me and my familys needs in 2020. Im looking forward in 2021 to seeing things improving with the vaccinations of people in the 🇺🇸 and abroad. Hopefully putting an end to this pandemic. Until then, I look forward to a very positive and safe experience at Macs Pharmacy. Thank you for providing exemplary service every time I pickup my medication and looking out for my healthcare needs with a pleasant and caring manner..

Jo
Review №25

Mac’s Pharmacy is medicine and customer service done right! I go there for flus shots, when I have questions about health, or just to stop in and say hello. Shop local!P.S Matt Crawford is an amazing pharmacist. He always takes care of my needs. No matter how long it takes!

As
Review №26

Ive personally worked at Macs Pharmacy for almost 10 years and couldnt imagine working for a better company. We take care of customers first! I actually feel like I make a difference working here!

Ma
Review №27

Love this pharmacy! Everyone is so friendly. When you walk in the door your greeted. Its like coming home.

Am
Review №28

The best pharmacy around. I love Mac, Matt and Brenda and all the staff there. They are always so helpful and nice.

Ca
Review №29

I love MAC’s Pharmacy! I recently changed all of my prescriptions from Kroger to Mac’s. Kroger was charging me $180 for one script. Matt Crawford took the time to get me patient assistance and I paid $0 for my script. Will never use another pharmacy! Oh-and by the way they deliver! ❤️

Ja
Review №30

My grandfather first used Mac’s then my mother now my husband and I. The staff are super helpful and super friendly. We love them!

Jo
Review №31

I have been going to this pharmacy for years meaning a kid whole family even.I have lots of respect for everyone there but there are few people there that Id consider friends Im not naming names Im simply just going to say that everyone there are great and I send my love keep up the great work

Ja
Review №32

Really nice people, its been there a long time. Not much parking space.

El
Review №33

I came to Macs Pharmacy on Washington Pike immediately following the tragic loss of my Mom. They are the most caring people. They remembered me after the first time they filled my prescriptions and make my husband and I feel like family. They are professional and always listen to your needs. I will never use another Pharmacy. Thank you Macs!

Jo
Review №34

I love Mac’s. The ppl r always friendly and willing to help with any problem. They r like family. Wouldn’t want to go anywhere else.

Pr
Review №35

It mac now I love my pharmacy they’re are so of the best people that you could ever meet they’re loving carve and very helpful I love you guys ❤️❤️❤️

Oo
Review №36

The best people on earth

Da
Review №37

They are always courteous and very attentive to your needs and took care of my daughter and grandson with all their medications.Best around hands down!!!

He
Review №38

Macs Pharmacy has always been very supportive and concerned about my health and medications.Mac and all of his employees are top notch people 🙂❤

Ka
Review №39

Our family has been going to Macs Pharmacy on Washington Pike for over 3 decades and have always had professional care ❤.

sh
Review №40

Great customer service

De
Review №41

Best people that work here and always so helpful..love..Macs istge very best!!

an
Review №42

Friendly and knowledgeable staff. Very helpful and care about their clients.

Te
Review №43

Macs Prarmacy is wonderfulBrenda is always there with a warm smile and makes sure everything is right every time.

ja
Review №44

Every time i come in Brenda makes me feel at home and knows what i need.

Sa
Review №45

Best place to get my meds! Great team! They package them for you!!

Tr
Review №46

I love the people at Macs they are awesome been going there 17 years long time at a place i love so much my husband an i have always love Macs i love all you guys 💝💝

li
Review №47

Love macs its a very friendly family place ❤💕💙♥💗💜❤💕💙

Br
Review №48

Prescription was filled in a timely manner and the staff was very friendly from start to finish.

Er
Review №49

Always enjoy coming into Macs.Really enjoy talking with Brenda.Love her suggestions on products.

Jo
Review №50

Friendly staff who is truly interested in your well-being. Always looking to save you money on your prescriptions!

Dy
Review №51

Mac’s is great. Everyone is so friendly and helpful.

ma
Review №52

Great staff. Really care about their customers...wouldn’t go anywhere else!

Ti
Review №53

I just called to schedule an appointment to receive the COVID vaccine. The lady that answered the phone in the pharmacy was very rude. She acted like I was inconveniencing her to take the call. This was not a good first impression of this place.

D
Review №54

Excellent. Offer old-time personal service.Thanks, Macs.

Ka
Review №55

We have used Macs Pharmacy ever since we were married 47 years ago. Back then, it was Morris Drugs. George, Mac and all their staff have always treated us like family in a professional way. And yes, we have had to use the free delivery several times. So thankful Macs Pharmacy is in the North Hills Community and we would never go anywhere else!!! Please choose them as your local pharmacy!!

Mi
Review №56

Best pharmacy in Knoxville. The staff is always polite and courteous. They are hardly ever out of any of my medications and are very helpful with counseling me for drug interactions. They deliver right to my door but I would rather visit the store because its like visiting family. Very grateful for Macs my hometown pharmacy!

Ka
Review №57

Brenda was so helpful - thank you!!!

Be
Review №58

Myself and my friend for over 25 yrs have had such quality professional kind knowledgeable service with free delivery from this wonderful pharmacy. They have 3 locations. We have used Washington. L.p.Pike in Knox tn and Edgemoore rd in Powell. My friends meds is bubble packed since she has trouble seeing. What a gracious pharmacy to care for all your needs including Tylenol and Occjvite eye drops and Vitami sC. Thanks Mac for the staff and Zbest service ever7

Je
Review №59

The staff is always friendly.

Jo
Review №60

Great service and exceptional people!

Ca
Review №61

Love this Pharmacy. Great Staff. They have always been so nice to me. Just like Family.

Sc
Review №62

Great service and friendly staff

Tr
Review №63

Very friendly and helpful staff

Ba
Review №64

Great Neighborhood pharmacy. Reminds me of times when it was more personalized and caring. That was lost when chain stores came to fruition .... Love you guys.

Ri
Review №65

Macs Pharmacy is the best around Knoxville. The staff and Pharmacists have been so great with my family and all our needs and questions. My brother has been a customer of Macs for years and with his memory loss we have had a time with his meds and doctors. I can not thank them enough for all they do for us. Love Macs and these people!

De
Review №66

One of the BEST pharmacies around! Knowledgeable, helpful pharmacist that come from behind counter to talk to you. Free med packaging too.

So
Review №67

Brenda was wonderful.

Pe
Review №68

It would be in very good in helping others

St
Review №69

Great services on Washington Pike.

ro
Review №70

Very nice..they ordered some hand lotion I couldnt find anywhere

ke
Review №71

Would not go anywhere else

Ad
Review №72

Honest and Helpful staff. Small selection. A bit dirty and disorganized compared to major chains. Pharmacy was referred by physician.

Ka
Review №73

Great place to get ur medicine at very friendly staff. I love mac wilhoit to death. Great store and great personal. Sign kathy tallent

mi
Review №74

Very friendly staff at2419 Washington PikeKnoxville, Tn 37917

Ki
Review №75

Amazing Pharmacists that take the time to listen to customer needs👍

do
Review №76

They are like family to me thats as good as it gets!!!!!!

ru
Review №77

Always friendly and they delivery

St
Review №78

Great people....

sh
Review №79

Macs great

Ha
Review №80

Support small businesses that support local!

Ja
Review №81

Great place

Jo
Review №82

Delivery

Information
9 Photos
82 Comments
4.8 Rating
  • Address:2419 Washington Pike, Knoxville, TN 37917, United States
  • Site:http://www.macspharmacy.com/
  • Phone:+1 865-524-3453
Categories
  • Drug store
  • Pharmacy
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–2pm
  • Saturday:Closed
  • Sunday:9am–6pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • Same-day delivery:Yes
Highlights
  • Veteran-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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