Uptown Pet salon is amazing. They made my fuzzy mix lapsa look like a brand new, expensive dog. He is so fancy. Overjoyed with her work.

After taking my pet here the first and second time, my dog came back home with cut marks and bloody paws, after asking for explanation from groomer they say that the cage had cut him, my puppy is small and calm i have never had any issues anywhere else. IF YOU LOVE YOUR ANIMAL DO NOT COME HERE, PET WILL BE INJURED AFTER SERVICE.

This salon does cats!!!!! This salon I highly recommend! Were so happy with her grooming. We felt like we were listened to and our cat had the cutest cut ever, even the touches with the paws! We have a long haired cat that is always a diva and very stressed, but they worked their magic! The prices are really good too! Excellent job putting on soft paws too (caps over the nails) without having to do sedation! I am impressed! Very friendly staff and responsive. All of the above!-Brittany Ross

Do not bring pets here! Chose bath and brush because of great price. I was Told I was going to be called in an hour, which seemed unreasonable. However, I was never called and when I showed up to business, my puppy was in a room alone with pain because one of her nails were clipped too much and she was bleeding out since we left the place, in the car, and all over the house. Ears were not cleaned, nor anal glands were suppressed, which was included in the grooming package. The employee did not put anything on the nail to make it stop bleeding and I was still charged the full amount plus tip. The dog was blamed for being the one who moved and got her whole nail clipped off [photo attached] She could barely walk because of the pain. Will not be going back.

Always a great job. Always available. Totally recommend.

Maryline is such a great groomer! She has good connection with all the dogs. She groomed my puppy really good and clean. Highly Recommendable! 👍🏼👍🏼👍🏼👍🏼❤️

VERY UNRESPONSIVE AND UNBOTHERED! TOOK MY DOG TODAY AND THEY LEFT HIM WITH A CUT AND WHEN WE CALLED TO CONFRONT ABOUT IT THEY IGNORED OUR CALLS, AND NOW MY DOG IS BLEEDING BADLY I DO NOT RECOMMEND!!!!

Very professional I loved,, Benji my dog say thanks you for everything.

I love this place so much , second time coming here with my cat and she is a handful but i loved the staff they are so kind and took there time with her. They put soft paws on her nails and groomed her so perfectly i love this place , i recommend it FOR EVERYONE ! 💜💜💜💜

Don’t bring your dog here! I brought my poodle and when I picked him up he had a nasty cut on his leg. I didn’t even get an apology and still paid full price! Beware! They are not careful enough with your pet.

The lady that took care of our cute timid Sadie was SO sweet and she looks so cute and clean!

Best salon ever they know what they’re doing they truly care about there pets and they make sure when the job is done I highly recommend this place

My mom has been taking my dog for years now and I started to take my little guy as well, and once again I am not disappointed. She very patient and loving towards the animals. And my dog haircut was amazing. I have been cutting it myself since I don’t always have money to take him to the groomers and she fix my patches and gave me tips and I am in just awe. This is a must!!!!!!!!!!!!!!!!! Prices are fair and reasonable too!!!!!

I took my dog ​​to this company today. When I called she told me 50 dollars full service when she calls me to pick up my dog ​​and tells me to pay and when she charges me thinking it was 50.00 I leave her a 5.00 dollars tip. When I see my receipt bill the total charges was 63.00. In top of that my dog has a injury underneath his eye. Looks like a cut with the shaving machine. I dont wanna go back to take my dog ​​to this place . My dog ​​has never been hurt when I took him to other places and it seems as if he had been mistreated, I will never return and I do not recommend it to anyone, cause it’s the second time we get charge the incorrect price from what they say it’s going to be.!

We just moved here from the Tampa area and needed our dog, Louie (Shorkie) groomed. We found Uptown via Google and we’re so glad we did. They scheduled us quickly and did a fantastic job. We found our new regular groomer.

She takes great care of my German Shepard. My dog loves it so much than she wants to stay when I go to pick her up .

Took my dog here and just picked him up and few minutes ago and he smells great! His nails are trimmed perfectly and his teeth are perfect. His ears are cleaned and hes happy as can be. Only thing I can complain about is the bow around his neck was a bit tight, we took it off after a few pictures though. He looks great would recommend this place 100%!!

Wow, how should I begin. My usual groomer is no longer a dog groomer. I decided to find another groomer close to my house and because it was my only day off this week I did not do any research for reviews for Uptown Pet Salon and Daycare...Big Mistake!!! The “gentleman” who answered my call to make the appointment sounded friendly over the phone so I did took my dog there for grooming...Big Mistake!!! My dog’s usual cut is a schnauzer cut well look a the pictures a you be the judge. The dog had several knots but he always had knots in the past but the groomer did their job and take the knots out, trim the hair and did the schnauzer cut not this time. Later in the day I received a call from Uptown to let me know that the schnauzer cut was impossible for my dog due to the knots and because he was aggressive, this call would of been fine if the person begin the conversation apologizing instead of not allowing me to talk and express myself I would off try to understand that they are not groomer. The person that was arguing with me continue to let me know that she was “the owner” and it was impossible to do a schnauzer cut on my dog, at this point I was done with “the owner” so I told her I will pay your fee but will never come back or refer any business. You would of this this ended here but noooo when I arrive to their location “the owner” was ready to proof her point her point even though I already told “the owner” that I will pay her fees and never come back. It doesn’t end there her employee the one that was originally answered my call to make the appointment and “sounded friendly” decided to record us with his phone without permission that’s when the situation got heated. I was working with my friend doing an installation the friend that also used to be a groomer and groomed my dog for the past 8 years without a problem with or without knots try to explain to “the owner” and her employee that they didn’t to a good job period. The continue to argue and record us that when my friend ask him to stop the employee decide to confront my friend to fight. Let me just let you know my friend is over 6’4” tall and the employee was maybe 4’8” but his Latin pride took over him and wanted to fight. At this point I put my hand between them and ask my friend to go. The employee continue to use bad language and profanities. If after all this you still decide to bring your 4 paws family member to this location, I am very sorry for you. I have never been in a situation like this in my life. Bad customer service, rude employees that want to fight you and worst of all they got paid $68 for a cut my 6 years old daughter could of done better. I’m amazed that people with such bad people skill are in business. They get one star because this is the lowest aloud by Google.

Uptown is the best around. So good with our animals, and they always do a fantastic job. Before we found Uptown, we’d been to different groomers across the state, and this is by far our favorite!

Place doesnt have a sign..building little scary, but service is great.

Great service. They really love what they do and it shows in the service they provide.

We took our dog (Cleo) here and had a great experience! They made our pup feel comfortable and they did a great job! She was very well pampered. The prices are also extremely competitive! Thank you for a great experience!

I brought my cat pebbles she is a cat that gets stressed a lot bu she was not stressed at all when i picked her up really recommend it

Was on point 2 hours just like she said. My dog didnt seemed stressed out when I got him back.

I am so amazed with my dog, this place is amazing and the owner handles your dog with excellent care, from the moment I walked in the door to the time I picked up my dog, I was completely satisfied. My dog looks amazing! Awesome place to bring your dog. 5stars for me .. thank you so much

Very professional business. Friendly staff and you can tell the Owner is passionate about animals. I high recommend this place for pet grooming!!

My dog likes this place. The owner comforts my dog whenever he is nervous and gives him a treat whenever she is done with the work.Also the service is nice because my dog is always well taken care of and looks good after the cut. I noticed that they had increased the price of grooming by 5 bucks. I asked the associate and she claimed it was because of the increase of rent. So i dont blame them because they have to make rent.In all, if you are looking for a good place to take your dog this is a great place.

I used uptown pet salon for the first time and my baby corgi “Zoey” looks fabulous and smells wonderful. Also the service was great. Will be back in the future!

The owner of this place is great. I bring my 3 chihuahuas and pit bull. They are always calm and come back happy and clean. She takes them in last minute when I forget to make an appointment. My chihuahuas are not the easiest but they know how to handle them. I would recommend them to anyone.

Always take them in last minute. Great staff, fast, and they always work to give their customers satisfaction with their grooming service. Been coming for 2 years now with my two dogs. Always welcome you with a smile.

I should have read the reviews before. I took my dog (yorkie/ less then 5lbs) to this salon on 4/2 and was very disappointed. I notice when I was on my way home my dog had a fresh cut on her left leg, when I called and questioned her I believe her name is “Madeline “about the cut she lied and said that she got bit by a bug (flees, ants etc) before I took my dog there “Was No CUT this is a FRESH cut. If she would have just been honest and said the true I would have understood.But to lie, She was very unprofessional on the phone and very cruel to my poor dog.

Great staff & super friendly with Brody. He is usually scared of the groomers but they made him feel good about his visit. He was honestly in the worst shape with his knots but they took great care of him!

They did a great job on my husky! Its a cute little place, I almost missed it with all the construction thats going on in the area right now. I would definitely recommend Uptown Pet Salon & Daycare if youre looking to have any grooming service for you furry family member.

Love the staff. They did a great job with my dog. I will come back. I took my dog twice and very happy with service.

I have been using Uptown Pet Salon for about a year and a half. I moved back to the area about 2 years ago and tried other groomers in the area before finding Uptown and none are as wonderful as this place. My dog is much calmer going here then she has been going anywhere else (even the groomer she had for 5 years where we lived previously. Highly recommend!!

Workers are super friendly and helpful at helping me pick the best haircut for my dog. They also took great care of her. I was super happy with her cut and she smelled great for a week after! 😍 Will be coming again!

They negligently gave my 12 year old dog to a different family. That family was given my dog instead of a dog they had adopted earlier in the day. Although both dogs are small, my dog is a toy breed and at least 6 pounds lighter.In summary, I had to get ready for work so my dad offered to pick up my dog from the groomers. They gave my dad the only small white dog at the groomer. When my dad arrived home my parents realized that something was very off with this dog. This dog was full of energy and running around in a way our dog hasnt been able to do in approximately 5 years. My mom calls me in a panic saying, that they gave my dad the wrong dog. I call the groomers and the lady on the phone starts to panic. She then calls the family that was negligently given my dog and they meet my dad at the groomers to switch dogs. Although, the grooming was done nicely, this was a terrifying experience and I wont be using their services again.

Its is obvious that this dog salon doesnt know heir animal breeds. I brought in my Border Collie/ chow mix... Border Collie means long hair dog, chow means thick down under hair.. I said wash, Brush out the Chow down on her hind legs and butt area and only trim around the feet. I added a flea bath.. Anyway This was like going to a hair dresser who has short hair, expecting her to do a good job on someone who has long hair. All they want to do is chop it all off.. well, this is what they did to my dog. She looks like a poodle.. I did not get angry at the shop because I certainly did not want to upset my dog. It was her day.. these dogs and this breed you cant cut their long hair because when it grows back they will forever MAT!!!! THIS IS THEIR INSULATION.. now I know many people confuse border Collies with cow dogs.. not the same animal. Any dog with the word Collie in it, it a LONG HAIR DOG. I AM SO FURIOUS, I CANT EVEN PUT IT INTO WORDS. People just dont listen anymore, they dont take direction and they do what they want. I suppose this is a good place for poodles but dont bring in your long haired dog and expect to have long hair on it. 1 star because I couldnt give it a negative 5 star. Thanks ladies for screwing up my animals hair growth forever..

I had a wonderful experience leaving my best friend with Maryline for a few days while out of town. She took excellent care of my dog and truly loves her profession, would definitely recommend her again!! Thanks a million!!!

My dog was cut while getting groomed and subsequently had to be taken to the vet for staples and antibiotics. All I wanted was to get reimbursed for the vet bill and the grooming bill. Even after personally taking the owner a copy of the vet bill and letting her personally see my dog with his staples and a cone on his head she refuses to pay.

Definitely the most friendly pet grooming place in town!Frenchly owned, Maryline was just adorable and so nice to my little best friend, made sure he was all perfect and clean to go home, and he is usually not comfortable with strangers but as soon as i got him back those 2 were friends!!! Going back to our monthly hairstyle :) Def recommend this place! Oh also... they have little outfits and bows thats so cute!

Use to work here for a year. Recently left because not only was my money being stolen from me but she would also lie about services. She would claim a bath was 25 but when you came to pick the dog up she would claim something happened and it was harder so you have to pay more. If a groomer fully loved their job they wouldnt charge you 20 dollars more to brush a dog out with a different tool. They would do it for the regular price because they want your dog to feel relieved and fresh when it goes home. Dont waist any time on this place. Find a place that benifits you and your animals. Try sudz um up on 192, heard their caring and affordable

Everytime, I take Mario, he always comes out really nice. I move 45 minutes away but always take my baby back to Uptown pet salon. Returning customer for over two years now.

A great place, they take good care of us and our puppy.i advise you to go there, i am delighted with their work and i would not change for anything in the world

Great service! Caring people! Will continue bringing my pet here.

Highly recommend this place. My darling Darla loves it here .Staff is very professional n caring for the pets .

This has been one of the greatest pet grooming places i’ve been to, the staff and service is wonderful. Highly recommend !!!

The owner clips all 3 of my dogs nails she is the only one that can clip one of my dogs nails anyone else has to use a muzzle she is awsome

Today Tuesday January 26, 2016 was my Malteses Snowball first make over. She was very cute when she went in but....when she came out she was gorgeous. My little princess looked beautiful. And how friendly were all the workers there. I have found the Salon for my princess. Thank you guys, see you soon.Jannett and Snowball.

I have been taking my dog there and He and I are loving it,the owner Maryline is so nice n thorough with the instructions I give her for my fur baby.great job!!!we always come back for more!!!!

Awesome place ! They took the time to hear me about what I wanted for my pet, very friendly and kindle

The first time I used them the service was excellent. The 3 cats came back well groomed, no dander or shedding. My Birman mixed cat looked adorable. Based upon my first experience I scheduled a second visit. This time I am not pleased. All 3 cats are shedding fur all over the place and have flaky cat dander in evidence. I asked the owner why and was told that they are still shedding. What? Their winter coat? it is almost June plus they were not still shedding the last time we got them groomed a month a so ago. My Birman mix looks like he was not brushed at all. Will not be bringing my babies back. Will be spending my money where I can clearly see the results. Dont bother writing a faked apology or phony explanation. It will only serve to make me more irate.

Awesome

Worst service ever! We brought our dog in and the groomer cut our dog to where he needed staples! I DO NOT recommend this groomer. Once we asked for reimbursement they refused and its turned into a battle. Marylane was NOT accommodating and they will be sued!

For 50 bucks I didnt think Ill have to go back and clip areas that the groomer missed.

BEWARE New Owners are terrible! My dogs came home with FLEAS! One star is too much for this business. They did a horrible job on my two Maltese! The cuts were uneven and choppy looks like it was done by scissors only they did not trim the hair off the top as instructed. My dog came back with long hair on her head and face. Never again. Stay away if you love your dog!

Love it my Bella look gorgeous i will definitely come back 😁😁😁😁

I called to get my husky groomed see how much it would be. I clearly told them she’s a husky that needs deshedding shampoo, told me it was $30 bucks. Ok, cool. Brought her there. Raised the price up to $37 because of the de shedding shampoo... ohkay I thought I said specifically over the phone thats what she needed.... whatever. It’s 7 bucks more, it could’ve been a honest mistake. When I get back to pick her up the price went up again! To 42 dollars! Seriously! The excuse this time is because she was a big dog! No duh! Shes a husky! She was in front of you when I brought her there. Im sorry but I dont like these price changes everytime I go there. And she is still SHEDDING! im done nice people but im not going to be fooled twice. Especially when my dog for some reason is acting shy.

The best grommer 🐶 in stcloud and Kissimmee thanks

There use to be another owner if I’m not mistaken ( a women with two big beautiful dogs) and I’ve never had a problem with this place, pork chop use to jump of excitement every time we would go but now he starts crying at the door and I thought he was just being dramatic so I took him two more times ( which I regret!) And last time I took my Shih Tzu he came back with a horrible skin rash and to top that he had flees and I know he got them from this place because he doesn’t not go around any dogs I’m super protective of him, I’m still struggling to disappear the flees! He has been in pain and just miserable and to put the cheery on top she over charged me! I always pay $35 she charged me $55!! Didn’t even do a good job cutting his hair it was all choppy and un even, I didn’t even noticed at the time because I was in a rush. But stay away from this place they obviously don’t take the necessary care of their tools they use on all dogs and definitely don’t care for the dogs because mine sobs every time I would take him here. So yea they definitely lost a customer.

One star is too much for this place!! I took my 11 week Labradoodle. I love his hair, and just wanted him to be able to see and basically get a shape up. Instead they cut all his beautiful hair off and still charged me full price for the service. I am beyond upset because I am sure his hair wont grow back the same. Also hes been ichy ever since!! Wish I would of read the reviews because apparently they only know how to do one cut there, and thats cutting it all off!!! DONT BRING YOUR PETS HERE THEY WILL BE CRYING, RUNNING TO YOU, ITCHY AND WITH THE WRONG CUT!!!

Great salon, they always take great care of my dog,definitely recommend it!!!!

Been taking my Maltese here and I am always happy & satisfy with their service, best pet salon in St.Cloud!

I took my labradoodle to a bath and they made the blower inside the cage which caused him to tangle all his hair and finish my labradole shaved in another place.

Thank you for the amazing job on my shitzu, professional and friendly

Great experience had my yorkie and Chihuahua for first time very happy with service did a great job on my yorkie hair cut . very ftiendly owner and staff .

Very profecional and great service, we love it.

Very Clean, open concept, friendly, animals lovers, good shampoo, perfect haircut!

Haydi from Uptown is an excellent Groomer. I wouldnt take Bruno to anyone else.

Great place great staff and service

Best pet caring place ever

Worst service ever . Took my pup there to get a grooming. Told me he would be done in 2 hours. Ended up being there for another 5 hours waiting for him to be ready with excuses afterwards excuses. . The owner was just plain rude When asked about why . I cant believe they are still in business.

EXCELLENT......SUPER

Perfect for my dog

Great service loved!!

Awesome place!! The ladies are Pro!!!!

Excellent service!

Good Service

Great service !!

Thank you so so much.

Great Service!!!!

They are great

Not to good for price

Super services

First time and I loved the deal. They won a fixed client. 100% RECOMMENDED

Excellent First Attentions