I absolutely love ECC! All of their counselors and therapists are AMAZING. I felt right at home and comfortable from day one. I love the owner Melanie, and all of staff. Highly recommend to anyone looking for counseling, as they offer a wide range of modalities that can suits anyone’s needs.

I would recommend this clinic to anyone in the Kirkland area as we have partnered with them on multiple projects and they have been professional and competent.

Terrible place! You engage them for issues that cannot be worked through, only for them to waste months of time and money and provide litrle to no resoloution to the problem you engaged them for. They seem more interested in digging deeper and highlighting minor things and turning them into much larger items and never address the issue you engaged them for. When you bring this to their attention, they become deffensive and talk about how they have clients coming out the ears and how maybe we need to speak to a male counseler instead of a female counseler. Which is very offenssive in this day and age for 1 and 2 ludacris to suggest. Instead of sticking to the issues it made things worse and the only thing that changed was our bank account. Would not recomend.

So helpful on my journey!

Bad customer service, you would think for a counseling center they would want to value and help patients and follow thru but I felt less than worthy the few times I went here, was always being overbooked and forgotten. They contributed to me more pain several times. Find a place that values you and makes you feel better and treats you with respect.

They simply will not answer the phone. Ever. I’m trying to cancel my treatment and they will not return my call. I have an appointment next week and if I can’t cancel it they will charge me $200. Extremely dissatisfied.

Such an amazing counseling center located in Kirkland. The therapists there really helped me work through some tough times. Highly recommend 5/5

Melanie and the team are amazing! I would recommend them to friends and family.