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Eastside OBGYN
12303 NE 130th Ln Suite 230, Kirkland, WA 98034, United States
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Ka
Review №1

Never mind the 22 years I went here before, Ive been deleted. New patients only being taken by new dr who is booking 5 months out and that schedule isn’t open anyway. I waited bc of COVID but I need help now. Sooooooooo disappointing.

Na
Review №2

I am having the best experience here at the clinic and all the drs and nurses are very helpful.Dr price is so good and the best choice I ever made for my little one.so greatful

Ke
Review №3

Scheduling is absolute nightmare. The receptionist/person answering the phone is extremely rude. I like my doctor and all the nurses I have interacted with have been nice. My last OB appointment was scheduled for 3:30pm but I was not seen by the doctor until 4:15pm. There was no proactive communication to me regarding the delay. I understand scheduling can be hectic but if they are going to be running more than 20-30 minutes behind schedule they should notify the next patient so they can plan accordingly.I called today to try to reschedule my next OB appointment since I have a work meeting later in the morning I cannot miss if they are running behind again. The receptionist told me there was only one other time available that week which didnt work for me. I asked if I could see another doctor instead to open up more options but she said no that was not possible. This seems unreasonable to me. I went to this clinic for my first baby and she was delivered by a different doctor then the one I saw for all my OB appointments. In my experience these check-ins last less than 5 minutes. The doctor checks the babys heartbeat and measures your belly growth. Of course Id prefer to see my usual doctor but if another doctor has availability that works with my schedule it shouldnt be that big of a deal. She didnt offer to put me on a cancellation list or suggest any other options. I am 8 months pregnant, work full time and have a 2 year old that I have to take care of. Its extremely disappointing how inflexible, inconsiderate and rude this person has been. I have been in the waiting room and overheard this person talking poorly about other patients and complaining about them. I cant imagine I am their only patient feeling this way which is sad.

Li
Review №4

I do not recommend Dr Price as she made me feel very uncomfortable during my appointment. She made suggestions that what I was seeing her for was more serious than it actually was (before we actually had any lab results). Which made me nervous and stressed for no reason. Then I got the call a week or so later to tell me that it was not a large concern. Overall she was not very friendly/empathetic which is important to me as being an OB/GYN is a very intimate practice.

Mo
Review №5

Love my doctor, ultrasound techs and nurses, they all are great. Less to be desired with administrative side. You will always be waiting in the lobby. Today i have waited over 45 minutes for my doctor. Have waited longer, but consistently waiting at least 30 minutes to see my doctor. So frustrating. Would like to see reduced capacity to clean rooms and see people get in and out timely.Billing also is not easy. The deposit process to insurance will leave you calling back to get a refund. There will be delay with each postpartum visit (although these are covered by insurance).

Va
Review №6

5 stars for Dr. Tsuang and Dr. Tun. They are so caring and have such great energy. Dr. Tsuang was my ob but Dr. Tun delivered my baby💗🙏They are both amazing, very professional and most importantly know how to be positive and keep the mom calm while in delivery and still do a great job of making sure mom and baby are healthy and safe.

Ch
Review №7

We won’t recommend this ob office to anyone. Overall feeling of their staff(front desk staff and nurses) are not welcoming nor caring. My wife’s Ob is Dr. Tsuang. During most of our appointments, she made us feel like she was in a rush. There were a few times she ran out of the office when we were not even done with our questions. We happen to talk to the other two Obs (Dr Dydell and Dr Tun) when they were on call. Both of them are much more patient and caring than Dr Tsuang. We know they saw many pregnant women everyday and they are nothing special to them, but I hope they understand pregnancy is a very important and special time period for each family. It could be very hard sometimes too. Pregnant women need support and care. I hope they run their office with true compassion for them and make it a good memory for them.

Ca
Review №8

Holly was absolutely amazing! After a horrible experience with Evergreen Health OBGYN I am so glad I called here!

Ev
Review №9

I would like to thank Eastside ob/gyns team and Dr.dydell. This clinic really has the amazing team. From the nurse, radiologist, doctors, everyone here is so nice and friendly. I have been many OB clinics before, and I found out it is not easy to find a welcoming OB clinics. But Eastside ob/gyn is so different from them. They really ensure mommy and daddy will be taken care during the pregnancy mentally and physically.

Mi
Review №10

Testing result from SRM was sent to them 3 weeks ago and they never reached out with an update. We called multiple times and today they mentioned it is impossible to reveal the result without being processed by the doctor which will take another week. Just feel it is ridiculous, besides that, on the first few calls, they could not locate our testing results and we had to ask SRM to resend it. It turned out it is under my name rather than my wifes, however they insisted at the beginning everything would be under my wifes account and did not even try with my name..Terrible management...

Ab
Review №11

The doctors here are so amazing. I’m currently pregnant. I see DR. Price, who’s very knowledgeable, patient and professional. I was admitted at the hospital last week for hypremesis. Dr. Dydell and Dr. Tsuang saw me while I was in the hospital. These two doctors were so great, they’ll sit down and talk with me. They Involved me in my care, listened to my needs and they made sure they had a plan for me after discharge. I’ve never been treated like the way these two doctors treated me. Dr. Tsuang came to my room three times just to check on me. They genuinely care. I’ll recomend this office 100%.

Je
Review №12

I absolutely have loved Dr. Dydell!! She did 2 c-sections for me in the past two years. I went to her because she did 2 c-sections for my aunt as well. So she gets five stars from me. But I am disappointed in the lack of punctuality of the office staff which is why I have to give it 3 stars. With my first baby I did not know Id be required to pay a birth deposit of $950 before even giving birth or that after paying my hospital bills off in full right when receiving my bills that Id get the money back. But I knew this going into it the second time. I went back to the office because I loved Dr Dydell. After I gave birth the second time I called immediately after paying my bills in full to get my again $900 birth deposit back. I was told my bills were still pending and to call back at 2 months. So I did and the lady on the phone told me shed ask the billing department then call me back but she never did. Now here I am at three months and called today. She said shed call me back again. I am assuming Ill have to keep calling to inquire where my money is. Which is frustrating in the times of covid. I also have had to wait upwards of over an hour to see Dr. Dydell for more than one appointment because someone before me had over an hour appointment unintentionally. I probably wouldnt recommend to a friend. And when Dydell leaves the office so will I.

Ga
Review №13

I would like to thank Dr.Dydell and the entire team for taking care of my wife throughout the pregnancy and postpartum care. Dy.dydell helped us with all doubts and fears we had associated with pregnancy and we were always aware of what to expect at each stage. I would recommend them for pregnancy care :)

Sa
Review №14

I am very sad to write a negative review about this office because it had a friendly supportive vibe to it. I really liked the ladies at the front desk and the in house ultrasound technicians. Unfortunately, I had a terrible experience with Dr Tun. She made me feel very uneasy about my pregnancy from the beginning. I had my first ultrasound at 6 weeks and it was too early to detect the heartbeat. Dr Tun told me that since there wasn’t a heartbeat, she would have to consider it a miscarriage. She urged me to go to the ER if I started bleeding after hours. I spent the next week absolutely terrified. 7 days later, we found a heartbeat. In the weeks to follow, Dr Tun continued to raise concerns and tack on additional ultrasounds. She never made me feel good about my pregnancy, never even said congratulations. I finally switched doctors because I couldn’t handle the stress of seeing her any more. Now I’m 20 weeks pregnant and everything has been fine. My current doctor is very kind, supportive and sensitive. I’m so glad I switched.

Is
Review №15

Switched over to this office at 30 weeks since the previous office I went to was not a great experience. Wish I had gone to Dr. Whitman from the start! She is so thorough, but also just gets straight to the point of what the appointment is focused on. Ended up having to have a scheduled cesarean due to my little babes being frank breech and the surgery went amazing. i was in and out of the OR in 45 minutes. Im a pretty small person so they had to pry my belly open, but I was stitched up and stapled very well. Scarring is very minimal and hidden.Staff is great and never have had any issues. Love Dr Whitman!!!Edit* my baby girl is 8 months old and it turns out dr whitman is unfortunately no longer at this office anymore.

Ma
Review №16

I absolutely love the doctors and staff at this location and recommend them to anyone who will listen, but what I cannot stand is anytime I call, I am placed on hold for 5 minutes or more, there is no way to pay my bill except to call the office and pay by phone, pay in office or send a check in the mail (who uses checks anymore?)and I am never sent a confirmation of payment or receipt. As someone who works 50+ hours a week, I dont have an extra 5+ minutes to sit on hold just to pay my bill and for this reason, it makes me frustrated and to the point of looking for another provider..I am hopeful they will offer online payments just like my other doctors at Evergreen.

Ir
Review №17

I want to thank Dr.Tsuang and Dr.Tun for great communication during my pregnancy and a very easy delivery. My baby boy is happy and healthy and I could not with for a better experience

Ke
Review №18

I loved working with Dr. Christina Tun! Shes very personable and straightforward. Also, if you have a C-section, she only uses stitches instead of staples to close up your abdomen. Stitches are way less fussy and a lot prettier than staples, trust me! I look forward to working with her and Eastside OB/GYN again soon.

Am
Review №19

I had Dr. Dydell for 13 years, and tolerated terrible and incompetent office staff, because she was a good doctor.Do not go here. Its not worth it if you dont have a doctor youre willing to wait up to an hour or more on average and have billing constantly mess up and ding your credit, after they forget to bill insurance here and there.

Ca
Review №20

I met with Dr. Tsuang who was very friendly, personable, and took the time to answer my questions. She didnt make me feel rushed which I appreciate as I know doctors are constantly running from patient to patient.The only downside is that this office is located in a hospital type building. For the first time in my life I contracted some stomach bug after my visit and spent the next 3 days sick. Next time I will honestly wear a mask in the halls.

Ma
Review №21

I had a very good experience here. Dr. Dydell was my ob/gyn but I met with almost all the doctors here and everyone was kind and welcoming. Highly recommend this place

Da
Review №22

I love having Dr. Tun as my GYN. She’s very friendly and knowledgeable, she’s also proactive. She takes the time to get to know her patients and she has their best interest in mind at all times. I feel very confident knowing she’s my doctor.

Je
Review №23

Called to try to make an appointment. This was the first EVER Dr. office that wouldnt tell me if they were in my insurance network instead of giving me their tax ID and telling me to do it myself before quickly hanging up on me. I will not be trusting a doctor that hires office staff that displays immediate lack of competence, helpfulness and work ethic to dig in my vagina. Thanks though.

Te
Review №24

Not professional. Questions not answered - esp when asked about side effects of the medication. This medication was being given to my 15.5 year old daughter. Drs should take more care in advising teenagers and not be lax about the approach. Overall not happy. This was with Dr. Wittman. I will not visit this clinic again.

pr
Review №25

I had my 1st baby with Dr. Dydell, she is the best so far and I was all comfortable throughout my appointments and delivery. She has a lot of patience to understand your concerns and treats you accordingly. I would love to consult with her in future and recommended my friends too.

Ha
Review №26

Dr. Wittman is amazing!! She delivered my first baby and was incredibly professional and so friendly. I loved that she took the time to get to know me and my family. She is fun, funny and is all around a great and knowledgeable doctor. The staff at OBGYN is also wonderful. Nurses, receptionists and ultrasound techs were all helpful, kind and so supportive of our growing family. We love Eastside OBGYN!

Va
Review №27

I love my OB Dr. Dydell. I am 3 months away from my due date. I am always seen on time. And if I am seen a few minutes late it doesnt bother me. Dr. Dydell always spends enough time with me and answers all of my questions. Office staff are always polite and pleasant.

Ch
Review №28

I love all the doctors here. They are wonderful ladies. Very caring. I especially love my doctor, Dr. Dydell. She is amazing! Highly recommend this place.

TC
Review №29

Dr. Tsuang is nice. HOWEVER, the clinic does not offer any online access. Although it is inside the EvergreenHealth hospital, they dont use hospitals online portal system. Everything has to be done by phone, i.e. making appointment. You cant send in questions to doctor/nurse online. You cant check your test result online. When my wife was pregnant, the clinic required her to make a deposit (for the deductible and copay) in advance for the delivery fee. After my wife gave birth, insurance paid for the full cost. The clinic did not refund the deposit until I called them and requested.

Je
Review №30

Dr. Tsuang is very experienced, sweet, knowledgeable and compassionate. This practice is very supportive of natural birth; weve had 3 smooth deliveries with them! They were very kind when we had to walk through a miscarriage.

Wh
Review №31

I have been seeing Dr. Jean Dydell once a month since may 18th have loved every minute of it. Kind and helpful staff and if you have been waiting longer than 10-15 minutes there is a sign clearly stating to let them know how long you have been waiting, I get to all my appointments about 10 minutes early so when my scheduled appointment time comes I get called right away if you are a little late for your appointment you wait about 10 minutes, unless you go on days your doctor is not in, then you may have to wait a little longer. But very good experiences so far kind staff and always helpful!

He
Review №32

I have seen all of the doctors at Eastside OB/GYN and they are all great. My primary doctor is Dr. Dydell and she delivered my youngest son. She is extremely sharp, caring and attentive. I highly recommend her!

Li
Review №33

Dr. Tsuang is very nice and professional. The front desk is helpful. The triage nurse that was there when my Dr. was out of town, was condescending and rude.

Fr
Review №34

Great women who helped me delivered my baby.

Ar
Review №35

Dr. Christina Tun is a very friendly and knowledgeable GYN. This is my second year having her as my doctor . She does her best to ensure comfortability throughout the duration of the visit. I am so thankful to have been graced with her expertise. I also, had the pleasure of having evergreens finest nurse Stephaine Burkin. She is very attentive and kind. During my Ultrasound Mckenzie eased my nerves by distracting me with a gracious engaging conversation. I just want to say THANK YOU ALL for making me feel extremely comfortable !

Al
Review №36

I had a very bad experience with receptionist and financial department at this clinic. They billed me after over a year passed telling me that I did not provide my correct insurance information therefore I am responsible for the bill which was $250. When I called to talk to someone Mary, the receptionist transferred me rudely and had me leave a message. They did not call back for a few days!! I called back but took a half day to talk with someone finally. Then they blamed on me for not providing a correct info, but cmon, I used them for a few months before I changed my OB and this was the only bill I received, that means they DO have my insurance information!! Also the clinic is not very comfortable to be at.DO NOT USE THEM. I will spread the word because I am so done with these stupid & rude people. DONT GO HERE

Tr
Review №37

Dr. Dydell was my primary doctor and I absolutely loved her!! She is easy going, informative and professional. Really enjoyed having her as my OB and will definitely want her again for our next baby. I had a 3am baby and Dr. Dydell was not on call that night but Dr. Wittman was and she was an amazing stand in. I had limited time wth Dr. Wittman but would recommend either one from my experience. The entire staff at Eastside OB that I encountered were all fantastic!

Ma
Review №38

I had my first child with Dr. Tsong and am cooking the second. Great doctors, clean, organized office.

Sa
Review №39

Very nice doctors.Facility not that great compared to the price they charge.

Information
14 Photos
39 Comments
4.2 Rating
  • Address:12303 NE 130th Ln Suite 230, Kirkland, WA 98034, United States
  • Site:https://www.eastsideob.com/
  • Phone:+1 425-899-5000
Categories
  • Family planning center
  • Obstetrician-gynecologist
  • Family practice physician
  • Fertility physician
  • Gynecologist
  • Laboratory
  • Medical group
  • Medical office
  • Pregnancy care center
  • Surgeon
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7am–4pm
  • Thursday:7am–4pm
  • Friday:7am–4pm
  • Saturday:7am–4pm
  • Sunday:7am–4pm
From the business
  • Identifies as women-led:Yes
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • Transgender safe space:Yes
  • LGBTQ-friendly:Yes
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