Spotty coverage. especially at night. If an aide calls out, no back up aide is ever sent. And rarely has coverage been 24x7 for an advanced muscular dystrophy patient. Not an agency to trust if you are dependent on full time coverage. Addendum: A&T Healthcare seems to think, per their response, that this doesnt reflect their care. It does. I have just spent *5 full days and nights* filling in for lack of coverage. Perhaps you need to look more closely at your schedulers.

The agency has been providing support to my family for about a month and I am overall pleased with the level of communication, commitment, and over general working relationship. This service of home care is new to my family and I can not express the amount of appreciation for everything this agency is providing to afford my loved one the ability to be at home rather than at a nursing facility.