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Sams Club Pharmacy
4326 28th St SE, Kentwood, MI 49512, United States
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Comments
Ku
Review №1

When I arrived the pharmacy manager Nichole was very dismissive & rude. She never greeted me and kept talking to me like I was bothering her, even though I had just arrived. I had 1 other item that was on her counter, and she refused to even acknowledge it was there until I told her I wanted to pay for the 1 item and my prescription there. She refused to even touch the item that she told me to pick up so she could scan it, and did not thank me for my business, or even speak after ringing up 1 item. The rest of the staff is so friendly that I bring most of my business to this location. Nichole is TERRIBLE AT CUSTOMER SERVICE. She could learn A LOT from her own employees. Her demeanor and crappy attitude ruined my whole experience today. Ill be back, but I hope that I never have to deal with her again.

Ch
Review №2

Fast and professional, prescription filled fast and accurately, staff very friendly.

Information
9 Photos
2 Comments
3 Rating
  • Address:4326 28th St SE, Kentwood, MI 49512, United States
  • Site:https://www.samsclub.com/club/kentwood-mi-sams-club/6319?PHM=aL
  • Phone:+1 616-285-3346
Categories
  • Pharmacy
Working hours
  • Monday:Closed
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–6pm
Service options
  • In-store pick-up:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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