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Melt Spa & Massage
4160 Heritage Trace Pkwy, Keller, TX 76244, United States
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Ma
Review №1

I had such a pleasant experience at Melt Spa and Massage. Love the aesthetics here.Ask for Molly if you ever need to get Hydrafacial done. She’s been super great.It was my first ever Hydrafacial and I loved it!I’ll definitely keep coming back.

Am
Review №2

The second I walked into this place I was hit in the face with a super strong perfume smell. I went for a massage and migraine treatment. Strong fragrance smells give people headaches, so Im not sure why they would expose their customers to such. Anyway, I was hoping once I got into the treatment room that it wouldnt be so strong, but unfortunately it was. Like literally smelled like someone dumped/sprayed a whole bottle of perfume in the room!My treatment was great and would have been so much more enjoyable if there was relaxing music playing but it was quiet, which was very odd to me. Also, my massage therapist talked the whole time. She was really nice, but I couldnt relax...especially with all the topics she was bringing up.I was really excited about the migraine service they offered and how close they were to my house, but I wont be going back.

Br
Review №3

Highly recommend Melt! Ive used their massage services and its always been a great experience. They have a great staff that is friendly and skilled in what they do. Also, Melt is a locally owned small business. Go give them a try!

Ma
Review №4

I had my first massage here and from the front desk to the massage area, it was a great experience. Each staff member that I met was wonderful. Everything is so clean and absolutely peaceful. Renee, at the front desk is very sweet and friendly. I had a deep tissue massage and it was perfect. They even sent me home with a gift bag since they noticed my birthday is a few days away. I’ll definitely be returning and would recommend!

Kr
Review №5

I always get a great facial from Molly. She is very knowledgeable and friendly. I walk out refreshed, feeling younger, and looking it too!

Pa
Review №6

Prior to COVID, I would get a massage once or twice a month depending on stress/need. I have been to multiple massage places all over DFW, looking for the right one to call “home”. Today I found Melt. It was my first visit to Melt and last visit to any other massage place. For the first time ever, I subscribed to a monthly membership. My massage therapist Moriah was simply amazing! I highly urge you to visit and you will know why they are simply the best.

Em
Review №7

This place is AMAZING! Literally I have been coming here for years now and I am thrilled with it every time! Roxanne is AMAZING for massages and I just had a facial and waxing with Jessica and she was awesome too!

Me
Review №8

I had a hydra facial with Molly and it was outstanding. Every part of the experience was fantastic. Molly was friendly, knowledgeable, professional and skilled. It was relaxing and my skin feels great. Each staff member I encounters was delightful!

Ka
Review №9

Ive been going to melt for a few months now. Moriah is fabulous! Rudy works out knots like a champ. Ive had several therapists and every one has been great. The facials are really good too. Highly recommend!

La
Review №10

Got a prenatal massage here. So relaxing and Roxanne was wonderful!

Sa
Review №11

Best massage place ever! My fiancé and I have been coming here for a year and a half and haven’t had a bad massage. Everyone that works here is super nice too.

Lo
Review №12

Ive been a customer since February 2021. Everything about this place is just superb!!! Highly recommended!!!

Ja
Review №13

Im guilty of not taking care of my body when its in pain. This was money well spent

Me
Review №14

Had my first Brazilian & Facial with Molly & shes amazing! So kind & makes you so comfortable. 10/10 recommend!!

Ca
Review №15

This spa is about as good as it gets with quality of massages. I have had MANY in my lifetime but Jessica was hands down one of the BEST of my life. I have never felt more relaxed or loose in my life. I mean... best massage ever! Laila was equally as great. If you’re looking for a TRUE DEEP TISSUE Laila is your girl! She knows what she’s doing. You really cannot go wrong here. Everyone is amazing. I would HIGHLY recommend 😊

Th
Review №16

Love!! Everything about this place is wonderful. Highly recommend. Annette was my therapist and will request her next time.

Ne
Review №17

Ooooooookay, this place is really nice. The customer service is excellent! Everything your grandparents told you customer service was once like. Relaxing, professional atmosphere.Destiny, at the desk, is really sweet. And Laila has clearly been practicing. She did phenomenal. Deep tissue, full body: great choice.

Al
Review №18

I had my first facial ever with Molly and she was awesome!! :D highly recommend!

Da
Review №19

Tried a new migraine treatment today and it really helped! Rudy did a fabulous job as always.

Ma
Review №20

Ask for Kourtney! She was absolutely amazing and listened to my needs.

As
Review №21

I love Melt so much. Jo Anna is hands down one of the most kindhearted people I have ever met. The staff here is phenomenal. The therapists are incredibly talented. I cant say enough positive things about this spa. Book your appointment or become a member now--you will not regret it!!!

Ly
Review №22

Amazing service with Kourtney! Never disappointed with Melt!!! The ambience, customer service, and massage therapy are always too notch! I will be back soon!

La
Review №23

Amazing, wonderful atmosphere. Love the staff and the massage therapists are incredible. Cant wait for my facial tomorrow!

Pa
Review №24

The massage therapist was so quiet and really helped me relax. There was no pushing of products or membership and I really liked that. A good massage and a clean facility

Ju
Review №25

The staff is so nice. I love Roxanne and Kaylee. Renee at the front is super nice & friendly. Cant say enough great things.

Da
Review №26

Friendly staff, great environment. My facial with Molly was amazing! I will definitely be back!

Vi
Review №27

On the paper I circled to work on my lower back and feet. She asked me in person where would I like to work on and I told her my lower back and feet. She worked a lot on my left shoulder and now I have more pain on my shoulder. I didnt feel it yesterday. Today I woke up with more pain.😥😭Im back to give them 5 stars because of the excellent customer service. After I posted my complains one of the lady called me yesterday and left me a message to go back for a 30 minutes massage to work on my lower back and feet. Thats was nice of them. Thank you! 😊I also like to give them 5 🌟 for nice and clean place.

Sa
Review №28

Kaily is amazing! Very knowledgeable and good at her job. And a good time to be around!! Strongly recommend

Ho
Review №29

Staff is great. Cute and clean

St
Review №30

Had a deep tissue massage by Tony. It was great! Very helpful and educational. Felt great and really worked on areas that have been bothering me for a while! Best part is if you are a member it costs nothing to join and NO CONTRACT!!!

Je
Review №31

Love this place! I was able to get in same day, which was a miracle, and Roxanne did an incredible job. My neck had been sore for a few days and she really got in there and worked it out. The place was clean, quiet, and the staff was just lovely. As a first time customer I got a decent discount, but honestly their prices arent that bad to begin with. They have a membership that looks super reasonable so Ill probably be checking that out.Anyway, this is a great place and Id really recommend giving them a call to book an appointment.

Jo
Review №32

I have been here a couple times now once healthy and once post-op with a broken leg. Of course it goes without saying the first experience was phenomenal! So much so that I went back with a serious injury and was concerned to say the least. They went above and beyond and tailored the massage to my needs! Will continue to support this amazing business ran by amazing people!

Mi
Review №33

Everyone is very friendly and the atmosphere is very calming. Good prices. They need trigger point therapy.

Jo
Review №34

Tony is absolutely the best masseuse I have ever had. I am a fitness instructor whose body gets beat up. Every time I walk out of Tonys room, I feel better! If youre looking for the best massage, Tony is the guy.

Br
Review №35

I just had my first massage at Melt. It was AMAZING!!! Highly recommended!

Ka
Review №36

I liked that friendliness of the staff. Cute atmosphere. Loved that during the massage the lights were turned down so dark and the therapist didn’t talk during massage and let me relax!! It was a great massage!

Da
Review №37

I enjoyed my first time at Melt spa for a massage and facial. I left very relaxed. The only hiccup was the acid product used during my facial burned a lot more than Ive ever experienced and Ive had a little bit of skin peel off my lip line and jaw line but luckily its all fine. I had not had my skin peel before with basic facials in the past at two other businesses.

Gl
Review №38

Laila was terrific and Keelan was as well. Your service is excellent. We are fans of Melt.

Lu
Review №39

My Wife & I, absolutely love pampering ourselves at Melt Spa & Massage. From the facility to the staff - they are welcoming. We became members from the first day / massage we received at Melt Spa! If you are stressed and want to relax - I would Highly Recommend you pay Melt Spa & Massage a visit. You will not regret it! Ive referred all my loved ones to Melt Spa and their experiences have been as pleasant as ours have been. They have an expert Therapist on staff for all and any of your needs. Love it!

Ha
Review №40

Today, I went into Celeste Massage after a friend recommended it to me, and it was an awesome experience!The environment was very relaxing, and I felt welcomed as soon as I walked through the door. The massage therapist asked great questions to make sure she provided the best massage possible. She also was cute and sweet. I feel really comfortable.I will definitely go back the next time. 5 stars for this place!

Re
Review №41

Surprised my wife by taking her here she didnt want to leave amazing place.

De
Review №42

Mecca is a true professional and is definitely talented in her craft. She provided a tranquil environment that put me at ease. Mecca explained every step during the process prior to the services to ensure I had a clear understanding of what was to come. In addition your receptionist is personable professional and very friendly. She engaged and brief conversation during checkout and seem to be truly interested in My overall experience. It was probably one of my most memorable and favorite visits ever. I will definitely return in the near future and spread the word to friends and family.

Sc
Review №43

Roxanne was terrific. Not that last experience was bad, but she was better. Ive now had two massages here and both were great. The staff is terrific and the atmosphere very relaxing.

Ra
Review №44

My first Melt experience was wonderful!! The atmosphere is inviting, comfortable, clean and professional. Location is perfect, right on Heritage Trace. The staff were kind, helpful and knowledgeable. I got a Swedish massage and a facial and recommend both. Give it a try, you will not be disappointed. 👍🏻👏🏼❤️

Ja
Review №45

Melt is relaxing and wonderful- our happy place! Jo Anna was so friendly and efficient getting us booked! Everyone there is warm and friendly and makes us feel so welcome! 💛

Re
Review №46

I have had many great massages but Tony is the best, hands down! Amanda is a facial genius! I totally recommend this place

Er
Review №47

Melt Spa & Massage is a wonderful, locally-owned business! They always do a great job, and the owners are awesome people. Highly recommend.

Th
Review №48

Had a good massage, but guess they are money hungry as they keep charging me for massages I never asked for or received.

Je
Review №49

The staff was amazing. Rebecca did everything I asked for and I left feeling so relaxed stress free. The room was clean, dim, and relaxing. I loved everything about it I have already recommended to all of my friends on social media

La
Review №50

I had a massage couple months ago everything was perfect I LOVE IT!!!!!!!!!

No
Review №51

I got a massage from Tony Ruiz today, who is one of Melts new therapists. It was easily the best massage I have ever had. He was very professional and employed excellent technique. I will definitely be making more appointments with him in the future.

Ma
Review №52

I cannot say enough good things about this place. From the minute you walk in the door you feel pampered. Chocolate and tea in the cutest lobby I have ever seen, not to mention Joanna the spa director is the most down to earth “make it your experience” kind of person. My masseuse was Amber, and she was the best. She was gentle, but worked all my sore muscles that were really bothering me. The price is great, and they have so many promotional days that really are intended to enhance the client experience. I HIGHLY recommend this place, you will not regret going with a local spa rather than a chain massage place. Check them out!

Ch
Review №53

The facility is very nice and welcoming! Clean and organized! Today I went in for a Swedish massage and unfortunately I was not very happy at all. I actually didn’t even get my feet massaged 🤔 I’m not sure if that’s a protocol or what, but I’ve had several massages and have never not gotten my feet massage. Also, I had a male therapist which was not disclosed to me during the time of booking my appointment. It was a very uncomfortable feeling when he ran his forearms across my back and I could feel his coarse arms hairs 😫 he was very fast and rapid with his movements. Maybe I’m not sure what to expect during a Swedish massage service. But nothing about my 60 minutes was relaxing! I did let the front desk know when checking out. She offered to leave a note in my file about my complaint..

Me
Review №54

If you are looking for a massage therapist who will strive to understand your needs and adjust their technique to meet them, then Keelan is your guy. He is exceptionally professional and the atmosphere at Melt is wonderful. My full body, deep tissue massage was exactly what I needed to start my weekend off right! Ill be back for sure.

Ad
Review №55

Very friendly and helpful staff! Everyone made me feel welcome and supported in every way. Shout out to front desk staff for great service meeting our needs - even ones we didnt know we had. Jasmine was my MT and she was amazing. Its clear that she has worked hard to be great at her craft. Best massage experience Ive ever had. The facility is lovely and felt like a place to come and totally spoil yourself.Update: over a year later I am still going here. They are consistently wonderful.

Ta
Review №56

I really enjoy visiting this spa. It stands out compared to others I have visited. The full hour facial is my favorite and Mecca is amazing, she adds a hand and foot massage which no other place that I visited does, and it is an awesome bonus. On top of that, she is very knowledgable and professional.The facility is clean, relaxing, and well managed. I have never had issues with scheduling or working with any of the staff. I have already recommended this place to all my friends.

Ka
Review №57

My husband and I had a couples massage by Patricia and Amber. They were very professional and did a great job. We plan to do this again with the same people.

Ju
Review №58

It was awesome. Roxanne is amazing. Already made another appointment.

Ma
Review №59

I had my massage done back in April I believe. The experience and impressions are the best! Clean facility, friendly staff, wonderful Norma who delivered the best massage ever! It’s worth the price, trust me, you won’t regret!

Ra
Review №60

Brandy was a delight! She really took care of me and relieved my back and shoulder pain. I felt so relaxed and pain free after the deep tissue massage. I have chronic back pain and was pain free afterwards. I highly recommend Brandy. Thank you Melt Spa & Massage!

Sh
Review №61

The facility is beautiful and clean. They did an amazing job with the ambiance and atmosphere. Melissa at the front desk was courteous and the owners took time to speak with every customer who walked out the door to check on their experience. Definitely the most personable and welcoming people Ive had the pleasure of meeting. Brittany and Brandi did a great job with our massages. They made sure we were comfortable and satisfied the whole time and at no point did them make us feel as if they were rushing us. Without a doubt one of the best massages Ive ever had and I already cant wait to go back!

M
Review №62

Professional and friendly front desk, Amanda did a wonderful job! Very delightful experience

Co
Review №63

Melt Spa was very relaxing and it was exactly what I needed. They made certain I felt comfortable while being completely professional.

D
Review №64

Amber was great. She listened and was knowledgeable with what my back pain might have been. Price is fair for $49 first time visit but I couldnt afford the membership. Dianna at the front was great and very sympathetic.

Co
Review №65

I had a FABULOUS experience at Melt Spa & Massage. I will defiantly be going back. The staff was friendly and extremely helpful. The owner is one of the sweetest people I have ever met! I got a HydroFacial for the first time today with Mecca. Mecca massaged my scalp, hands, and arms on top of the facial. She did a wonderful job and I left with a beautiful glow to my skin.

Ma
Review №66

Best spa experience ever. For a great facial book with Mecca Jordan she was awesome. My skin felt and looked 5 years younger. I really loved this establishment!

me
Review №67

I have had massages from several therapists. All were wonderful! I love getting my facials there as well! Clean, friendly, professional!

Am
Review №68

I’ve been to MELT spa several times and have enjoyed every massage and facial. I went after a car accident with some bad whiplash and Mr.Lou gave me the best massage and helped release so much tension and soreness. He definitely knew what he was doing! The customer service is amazing and I steal a couple chocolates every time I go in ;). I love this place!

Ki
Review №69

The staff were welcoming and friendly. I had a very relaxing massage and plan to return soon!

Ed
Review №70

I purchased a massage for my husband as a birthday gift. I called before I purchased it to get the details about the massage and the additional scalp massage I was adding, so I really had high expectations based on what they told me over the phone and other people’s reviews but my husband did not have a good experience, he did not get the full hour that I paid for and the “scalp massage” was nothing like they described it over the phone. I’m very disappointed.

Ca
Review №71

This was my first time came to Celeste Massage . As soon as I walked in, I was greeted by multiple receptionists and was instructed on what to do.The receptionists were extremely friendly and helpful. My massage therapist, was hands-down the absolute BEST. I have had numerous massages in the past, but none have been as good as this one. She was professional, attentive, and listened to my needs before and during the massage and the ONLY masseuse to actually give me the appropriate amount of pressure that I ask for, which is deep.I got a 50-minute massage. I thought the price was extremely reasonable when compared to other massage companies. Definately is a frequent customer in this place!

li
Review №72

Loved it! Everyone was nice welcoming and relaxing. Walked out feeling awesome! #stressreliever

Ch
Review №73

I love this place. I have never been to a spa and had a massage before but now I am a member and will be doing my monthly massage! I really enjoy this place!

Ja
Review №74

Mecca does amazing facials, and she is extremely knowledgeable about the product being used. She genuinely cares for the overall happiness of her clients. Very passionate about what she does.

J.
Review №75

Melt Spa is great! The reception area is very pretty with grey and silver sparkles and cozy furniture. Jo Anna at the front knew who I was when I walked through the door as a new client! She was so sweet and helpful in explains costs, options, etc. Brandy was my massage therapist. Not only was she super friendly but she took the time to do a mini-consult with me to find what I needed and didnt want. I have lower back pain at times and she was great with being gentle in that area, but then changed her technique with my upper back and shoulders to a deeper massage at my request. She was great! Rian, the new owner, was at the front when I checked out and we chatted for a little bit about the spa, etc. She seems to really want to provide wellness opportunities for the community and gain long-time customers at the same time. Overall, absolutely recommend!

H
Review №76

Reasonable price with great service!

Lu
Review №77

The staff is so nice! The esthetician educated me on my skin and the products that fit best for my skin. Best facial and experience!

an
Review №78

This was my second time there. My masseuse was Brittney and she did an amazing job. I recommend going to this establishment and I recommend Brittney.

ad
Review №79

Awesome Estheticians here! Highly recommended.

Da
Review №80

My husband and I both had a deep tissue massage today and it was fabulous! I will definitely be recommending Melt Spa to my friends and family!

Co
Review №81

My husband and I love going to Melt! We leave feeling fantastic and can’t wait to get back!

Al
Review №82

This is the best spa experience Ive had in years. It was friendly and gorgeous from the time I walked in through leaving. The staff is so knowledgable and the owners are sincere. I already booked my return services.

Ja
Review №83

I havent had a spa massage, I bought a gift package for my daughter! But the gentleman that helped me..he said him and his wife owned the spa, he was very nice, very warm personality!

Am
Review №84

Ive tried many massage therapist and Brandy by far the BEST one Ive ever had. Absolutely amazing

Th
Review №85

Nice until new owners took over and didnt accept groupons anymore. I had a groupon but I had to pay more with it.

Ja
Review №86

I purchased my Aunt a massage for Christmas on Groupon, and they did not honor it, stating ownership change. The new owner needs to understand that I already purchased the massages and that the money cannot be properly refunded back to me. This is a not a good first impression for potential customers.

Pa
Review №87

Place is simply amazing, best service ever and i enjoyed every minute of it thank you so much definitely will be returning

gr
Review №88

Excellent communications, friendly staff, nicely decorated and furnished, calming atmosphere, and Mariah gives a wonderful massage.

La
Review №89

Great prices and fabulous staff!

Wh
Review №90

Great experience, friendly staff, amazing massage.

Is
Review №91

I cannot wait to book a massage in Celeste Massage that I like what theyre doing!The masage staff even adjusted the pressure during the massage if it was too firm or too soft for my liking. Throughout the massage, she definitely found all the tender spots on my body, unlike most massege who just give a general massage, and never really hone-in on one spot for too long. I also would like to add that she performed many techniques I have never received before, specifically focusing on my upper back and neck areas. These techniques were incredible. As soon as I walked out, I felt all the tension leave my body.I will definitely be returning to this location and requesting Celeste Massage for anyone in Keller

Br
Review №92

Awesome place. Relaxing massage. Highly recommended. Great location.

DA
Review №93

Friendly staff, weekly deals, decent pricing, professional. The atmosphere in the room is peaceful and the owners are very helpful.

Mi
Review №94

Friendly staff, clean environment and received a great massage at Melt Spa & Massage. Excellent experience!

Ey
Review №95

Not recommended for a deep cleaning face .

Li
Review №96

Brittany was great. Very professional and sociable. Massage was very relaxing.

Mi
Review №97

Very pleasant and friendly staff. Facility was clean and decorated pretty.

WE
Review №98

Friendly staff, great facility, overall great experience!

Sc
Review №99

Great family owned/operated spa

Te
Review №100

Great Groupon prices! Great place! Very new and nice building!

Information
55 Photos
100 Comments
4.8 Rating
  • Address:4160 Heritage Trace Pkwy, Keller, TX 76244, United States
  • Site:http://www.meltspaandmassage.com/
  • Phone:+1 817-379-5511
Categories
  • Day spa
  • Facial spa
  • Massage spa
  • Massage therapist
  • Skin care clinic
  • Waxing hair removal service
  • Wellness center
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–8:30pm
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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