Staff was very polite, a bit unorganized. It took a lot of time for them to find the paperwork for the kitten I adopted. However, they didnt tell you about any known illnesses prior to meeting them or asking about them. One had ear mites I believe, another fleas. My cat could have caught some stuff from me had I been lazy and not gotten hand sanitizer between the kitties I met.However, I know theyre doing the best they can. My kitten is very sweet, and Im glad I went to the shelter to get him!

Fantastic facility with staff that care so much about all the animals. Everyone was very helpful, and the animals couldnt be in better hands. I adopted a dog from them and was really pleased with the process. Anyone posting 1 star reviews and saying nasty things is very out of line, in my opinion. When it comes to animals, people can get emotional and irrational. Dont listen to those fools, this is a great place.

Amazing shelter that truly cares for the homeless pets in our community. Clean facility and the adoptable pets are so well cared for. I have adopted 5 pets over the years from KAAS.

Excellent visit, adopted a wonderful pup, rate well for communication, it was almost closing time, they kindly mailed me pups medical records

I cant help it, I cry like a baby every time I go into a shelter. I just feel so bad for all the animals who have no homes with no one to love them. I came here because I had the sweetest stray show up and sadly I couldnt keep him myself. The staff were all genuinely kind and caring. Animals and their kennels were clean. It could only get better if animals had bigger enclosures (I understand why, only so much room). Thank you for helping the animals Kearney shelter!

Totally Awesome! We got a Cute Kitten ❤Very Helpful and Excellent FRIENDLY Staff!!

Poor service. Wasn’t helped past the door, didn’t have anyone come out to see what dog I was interested in and was denied of any dogs. And the dog I was interested in “would tear up my apartment”, I’m very familiar with dogs and this service was outrageous. Wasn’t even asked if I would like to meet more with the dog. I would recommend going elsewhere.

Olivia assisted me with eight animals that a neighbor had to relinquish when no other shelter in the state would and assured me that the critters would be cared for not humanely euthanized. Nebraska is blessed to have Olivia, her facility, and her staff. They are the top of the bell curve and accomplishing what all shelters should be attempting.

If my dog had to go anywhere and stay the night Id prefer to be there

Went and found the cutest dog the other day and the ladies working with us where completely unprofessional “assumed” a lot about who we were as people because of where we were from and who we knew and would not work with us. I would go to Hastings or Grand Island to adopt because they might be a little more well rounded and professional over there.

Great people to help out very clean place. All shelters should be this way I live in wymore and I will.tell everyone to come here.

Staff was young but very nice. They released a dog that I dropped off due to severe neglect yet there were no oversight or mandates for neglectful dog owner.

I loved this and I wanted to stay forever.

Looking for a pup nice place didnt find what we were looking for

I adopted Franklin 3 month lab mix and it was a great experience. The staff was very supportive, knowledgeable and friendly. They genuinely care about the animals

Pleasant folks inside. Quite friendly and personable!✌️

The first time we adopted from them was a pretty wonderful experience for the most part. Recently, we adopted a kitten from them who seemed healthy but within 24 hours the kitten was sneezing heavily (Which they said might happen). We waited a few days as they instructed us in the paperwork and after that the sneezing still continued but at a higher rate. Not only that though, but the senior cat we have as well started getting sick almost immediately. We took the cats to the clinic and the kitten had to be immediately put on oral antibiotics while the senior cat was given a couple of injections to help him out.She is doing better now but the senior cat still seems... different. Were keeping a close eye on the seniors health though as were still very scared for him. I could go into other details about the whole experience as well, but were pretty sure were not going to adopt from them for quite a long time, if ever again.

Very friendly. Very clean. Love the greeting committee. 3 very special kitties. Allowed to browse and no pressure. Thank you

Friendly smiling faces on the staff and well cared for pets for adoption.

Adopted 2 dogs in the past year.

We have adopted two dogs from the shelter. Caring staff and great experience.

My roommates took my dog here and they would give her back

Very clean and employees were helpful

Reviewing my previous comments. Staff is nicer now, no reason for a one star rating. A no kill shelter that is increasingly active in the community.

The staff was very helpful and endured our family while we searched for the perfect furry addition to our family.

Just tried to adopt a pet with my kids and they wouldn’t let us in bc I am a nurse. I am amazed at the audacity to open to the public and then discriminate against someone bc they risk their life to save others. Sadly my children had to witness this and I had to explain to my son why we couldn’t go in. If they aren’t ready to open their doors and let people in then they shouldn’t.

This place is ridiculous! Looked at their website and they only have 2 dogs listed for adoption. My daughter went in there and they had tons of dogs. My daughter called me about a Boxer that was deaf and scared to death to be there. My oldest son has been looking for a dog and this dog was the perfect fit for him. I called the shelter at 4:55 and asked if they could wait until 5:05 and we would be there to adopt the dog. The lady let me know they dont work after 5 p.m. and are closed Friday so to try to get the dog on Saturday. It was sickening to hear the lack of love and empathy for these animals. I even asked her if it was hard to find animals homes if they dont put them on their website. The lady said no because a lot of people come in and the staff is really busy. Theyve had the Boxer for two weeks and she still isnt on their website. Its laziness and lack of love and concern for these animals. Ive literally received better customer service calling to order a pizza then I did calling this place about an animal scared to death in a shelter. It actually made me sick speaking to this woman on the phone. A dog has been there 2 weeks and she still knew nothing about the dog. She had to dig for his chart. How heartbreaking! It made me pick a star for a rating before I could post this... They dont even deserve One Star!

If you want to adopt a sick pet and have hundreds of dollars to spend at the vet once you get it home, by all means, sign that paper releasing KAAS from all responsibility. If youd prefer a healthy one, I suggest you look elsewhere.

It was great very nice people and very helpful

The staff was very honest with us about the dogs. Sad to say we left without a dog but would rather have it that way than having to bring a dog back because it did not work out.

I absolutely love this place. I have been to shelters that reek. This one smells good. They create an ambiance for the animals and they animals are so loved. Theyre well cared for. Its clean and awesome.

We went here despite what multiple friends said. They were rude and made up their minds to sell to you or not as soon as y ok u walk in the door. We were told the lady in the back says we are not eligible to get a family member. They would rather keep the animals in the shelter then sell to certain people. I would suggest driving the extra mileage and go to a different shelter. Do NOT recommend.

Great people.... nice clean establishment.. more people need to visit and adopt...

We went to look at kittens the whole staff was super nice we walked out with 2 kittens the next day

Caring people

Very poor service. My brother and his family adopted their dog from this place and had a great experience. So I took my daughter there to see about adopting a kitten for her as she loves cats! Wasnt greeted at the door when we came in, had to ask questions to get someone to talk to us, was talk right off the bat that it was too late to adopt an animal (it was a little after 4 and they didnt close till 5). I had asked about seeing a cat and was told there wasnt time cause someone else wanted to see a cat. So we left. We came back a few days later, I made the effort to get them to helped with the hiring process, had to jump through hoops jua to get approved. My daughter and I found a kitten we really liked and that liked us, so they told me i could put a hold on him and come back tomorrow and put another hold on him until i had all the requirements i needed. So I made the 30 minute commute to Kearney the next day just to tell me I cant place another hold on him and there must of been miss communication. Then I was told I would receive a call once my landlord emailed them with the okay to have a pet at my apartment. Never received a call but my landlord went out of her way a few weeks later to make sure I got the cat. Turns out the shelter got the email, emailed my landlord back for a number and got it but failed to call me and let me know. So I called them and I was told they didnt have the time to help me cause there were people that actually came in for help and they needed to tend to them first. And was told that the cat I wanted was already adopted out. Talk about a disappointing moment cause my daughter was super excited about getting a kitty!

Thanks for taking care of my dog he is Happy though to be home

Adopted a 6 month old puppy last week. First thing she does when she gets in the house is go to the corner and has diarrhea. That’s fine. It’s common for shelter dogs to do this when they get to a new home. 3 days later it hadn’t stopped. Take her to the vets to find out she has fleas, a tapeworm, and Giardia and that she’s only 5 months old. She gets dewormed and medicine for her Giardia. Call KAAS to inform them all that has gone on with her in the very few days we have had her, for them to then tell me for the FIRST TIME that they were treating her for fleas and the tapeworm. For the Giradia they said that it’s common for their shelter dogs to get it because they share a common play area. We have another (previously very healthy) dog at home who is now also showing symptoms of Giradia. I spent $300 to get my dog and I have now spent close to $400 on vet bills that could have been prevented had they done a simple test on their dogs before releasing them for adoption. I cannot be the only person that thinks that when you adopt a dog from a shelter that they should be checked for any ailments BEFORE they are released for adoption and to let the families adopting know THE DAY they adopt them if they have any health issues. Very very extremely dissatisfied with my experience with KAAS. Will not ever be adopting from them again.

Great place. ❤

We have rescued 2 fur babies from here, the staff is absolutely amazing, I honestly can say they get just as excited and full of love when they get to see a fur baby go to their new home... 🥰

Wonderful place to get a cat!

It was extremely nice and very helpful

We very pleasantly surprised with this shelter. Very clean, the faculty, the pets and pens.The staff is very helpful and professional.

The shelters new staff, new policies and new vibe have made it 5 🌟!! Always helpful and amazing and caring with all the animals. Best place to adopt a new family member in the area!!

Deep care and compassion shown to the animals here, they are well taken care of while waiting for a home.

Theyre great, they help me with a pet and everything, and they just were so helpful and nice and wonderful.

Nice place & knowledgeable/Friendly staff!

My dog decided to go on a little adventure while I was at work and they were very kind and took good care of my baby until I could come pick him up.

Rude staff. Went in to look for a dog and was yelled at for petting the dog when I wasnt. Also got kicked out for feeding the dog a treat that is provided when walking in to the Humane Society. Poor dogs need more love and support. Not shitty staff.

I see some of the negative review buy I have to say I had a great experience. There was a kitty I was in love with for a weeks and I finally decided to take the plunge and adopt her at end of Dec 2016 ( I think it was a few days before Christmas, I think) The process was very smooth and the staff seemed happy to make sure I could take her home.

The staff is great and Im sure its just rules. The rules of getting a dog are interesting. We couldnt adopt because I have a roomate...

Very insensitive people. 0 stars they could not understand our situation and how we had left and our dog had stayed. They took our dog away from us. Because of the rules but seriously why couldn’t they understand. Either way we had to leave without our dog and very insulted. I thought they were rude and insensitive and racist. They took our dog away saying that we couldn’t take care of him. So we went and begged them to give him back but no. We are completely heartbroken.

Expensive to get a pet. They also lied about my dog shedding! Horrible! I love my dog but I have to clean up clumps of hair from her. They also judge you harshly if you are looking for a outdoor dog. Even if you have a nice garage and heated pad and heated water bowl.

If I could I would give 0 stars. I am pretty sure adopting a child would be easier than trying to adopt a kitten from this shelter. Extremely rude staff as well who do nothing but hide in the back office and make trying to adopt an animal a nightmare. Save your money and try a different shelter.

Best staff. They love all the animals.

They we’re very rude asked one of the employees about a dog and said we were not able to see him because of our kid. Then asked if we could take turns seeing the dog while one of us stayed outside with our kid. Then the employees came up with another reason. Just don’t get why they wouldn’t take there time to explain to us the full reason and why instead of making it sound like we couldn’t go in because of our kid. Very unfriendly probably won’t be going back anytime soon. Very nice place though clean and well-kept.

COMMON SENSEMy Grandkids who live near Sumner, brought their young border collie/lab to my house for 2 hours, so they could monitor an injury she had. They let her out, before they put on their shoes to follow her. Fuzzy had disappeared. I have a lake at my place and she apparently heard the neighbor kids playing and splashing in the lake, and she went to investigate. Immediately, upon seeing Fuzzy’s injury, our neighbor loaded her up, and took her to the shelter. When we inquired if they had seen her, our neighbor’s wife called for him to bring Fuzzy back home. He had just dropped her off. He walked back in the shelter, and explained the situation. They refused to let him take her back. We were there within 5 more minutes. Same scenario. They refused to let us have her. I wasn’t the owner, so they wouldn’t let me fill out any papers.Fuzzy was already under a Vet’s care, had her neck shaved, and was on medication for an infected possible spider bite. The Vet had told the kids not to put her collar on for a while. I called them, so they could give assurance that Fuzzy was under their care, and was being given antibiotics. Not good enough, and I then found out Fuzzy had not yet received a Rabies vaccination. No problem, let’s get that done. I gave them my credit card to expedite things. No deal! By this time, I was getting quite irritated, and my Grandkids were crying because they couldn’t get their pet. It was 4:30, and the animal shelter Vet was not there. We would have to pick Fuzzy up tomorrow morning. I called my Vet at West Villa. They could administer the shot as long as we were there before 6:00. No problem, right? Wrong!I still couldn’t do anything. Although the Grandkids were with me, they were too young to authorize the shot. I called my daughter at work, and she authorized it. No, not good enough. My daughter left early from work, to come settle the matter. They kept telling me they would not wait for her to get there. It would take more than 15 minutes to do the paperwork, and they close right at 5:00, with no exceptions. I again offered my credit card, asked them to please work with us, and told them it was necessary for Fuzzy to go home tonight to receive her antibiotics. With plenty of attitude, I was informed that they were following the rules.At 4:55, I was told we needed to leave, and they escorted us out the door, just as my daughter was parking in front of the building. The door was immediately locked behind us. My Grandkids were almost hysterical by this time.My daughter took time off work Friday morning to pick up Fuzzy. After paying $30 for Fuzzy’s 1st Offence, $20 boarding fee, and $20 rabies shot, all they asked for was her name, address, and phone number, and no signature was necessary. It would have been so simple to hand Fuzzy back over to my neighbor who brought her in by mistake.I realize we are partially to blame, and some of the drama could have been avoided if Fuzzy had a Rabies shot earlier, but she didn’t.Some of this drama could have been avoided, if common sense would have prevailed.M. W. Warren

Great place to find a new friend!

Adopting a kitten here. They truly over the animals and will help you pick the right person for you.

Awesome staff, and they have been very helpful and reasonable during the entire adoption process. I dont quite know why some people seem to have bad experiences here, but every encounter Ive had with the shelter has been fantastic.

Extremely rude staff. If you want to be judged and shunned check this place out. Was told to never come back and to go to the Grand Island shelter simply because I inquired about a dog that had already been adopted. I will most definitely never go back.

Very friendly staff that are always willing to help you find the right pet.

Saying there rude is being to kind. The staff is disrespectful and they have absolutely no humanity at all. Any other business with staff like that they would out of business or they wouldnt be working anymore. I cant believe that the board of directors havent fixed this problem or replaced that staff. Ive dealt with them to many times and have always been treated badly. This time they made my dog disappear and I know of others to. Get new staff no humanity shouldnt be at a humane society. Set goals to only get good reviews. Im going to find my dog.

Staff was very kind and cared for all they were doing. Maverick has been amazing with our family and couldnt be happier.

The worst animal shelter ever! I lost my dog and she ended up at this shelter. She was microchipped and was wearing her tags from the vet and city tags. Yet this shelter made NO attempt to try to get a hold of me. By the time I called this shelter I was told that she had already been adopted out. They told me that I had 72 hours to claim it before it was put up for adoption, but 3 days isnt that long when I didnt even know it was there. I went out of my way to get her microchipped and keep current tags on her so that if she ever went to the pound, they would be able to get a hold of me. BUT THEY MADE NO ATTEMPT! SHAME ON YOU KEARNEY ANIMAL SHELTER

First there is not a sufficient entry to the building for persons in a wheelchair. The staff saw us entering and did not move from their conversation to assist with the doors.Second, every dog inquired about was not available. There were only two present to view and the staff gave a clear message they were not interested in having them visited. We were told several times that we could come back another day.This is our third trip to this shelter and wont visit it again. The rude staff are, unfortunately, preventing adoptions of animals that need a home by their condescending language and tone.I give two stars for cleanliness. Its such a shame...

Doing a great service for our community!

Great place.

This place is a joke never will go back there

Thats where I got my Yorkie precious shes a great 🐶

Staff was very unconsiderate. You can’t even view the animals if you are under 21, even if you have volunteered and spent countless hours there. Wont be going there again

The people are very friendly It was clean it was a pleasant experience

I think they are a little high on their prices to adopt animals.

The staff is very rude. I also don’t understand why you can’t look at the dogs if your not twenty one. Very confused on how you can buy cigarettes at eighteen years old, but you can’t go and see animals. I would not recommend going to this place. They don’t make you feel at home and don’t seem like they want you to adopt the animals. I guess I won’t be going there anytime soon.

A real need. Well kept place. Friendly

Clean..Had very good experiences there.

Take good care of animals ty here

Adopted a kitten. Reservation policy can be frustrating. Maybe it was just me.

Really nice and clean facility. Great staff!

They didn’t tell me that they had already had the dog adopted so we drove a hour to come and try to get the dog that I wanted and they acted rude and I will never come back.

We got a puppy and are so happy both with him and with the Shelter!

Always friendly and found my dog when she hopped the fence and ran away

Great Facility and Staff

Olivia and the rest of the staff are great!!

Trash. Dont go in there if your not white

My grandson and I love visiting the animals.

Worst experience Ive had a shelter. They had the rudest staff Ive ever encountered.

This place needs to be shut down people whos dogs end up in there and they wont let them have their dogs back, they have a home and you take them, you dont even let people adopt unless it your standards not your jobs, yall need to stop being selfish and actually care for the animals and let people have their dogs back.

All but one of the staff members were VERY rude. Not helpful one bit and they acted as if they didnt want us to adopt a dog. I left dogless and extremely disappointed.

The best!!🐱🐶

We there 3 times and they just he hall around I lost my baby went there to spoil another

I went there and asked General questions on the adoption process and they acted like I was bothering them. Never been back there again. Rude staff!!

They do a wonderful job

They helped us out when the police would not my family was very happy to know that they took care of a stray cat that had been hit by a car

Poor babies but very clean!

Very friendly staff

Great facility!

The most wars animal shelter ever. !!!!

Not very friendly staf

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