My sister was a patient here and to this day she talks about the entire team of doctors and staff. Doctor Ahmed had a wonderful bedside manner and was a joy to work with.The nursing team was fantastic one of her nurses really stood out left a lasting impression with our family. We would like to say thank you to Cherish for her kindness and helping my sister comb and wash her hair, after being in the hospital for so long it was not an easy task but Cherish was so positive and willing to go the extra mile for her. Our family would highly recommend Kindred and we are thankful for all that they did for us. If I could give 10 stars I would.

Would like to compliment my sons CNA Cherish. She is always so cheerful when she comes in. Puts a smile on my sons face. She always is so helpful and always asking if there is anything she can do or get for him. Thank you Cherish for a job well done.enjoys her job you can tell

Cherish very good employee kind to others puts her patients before her very kind heart I love the way. She listens to you I trust her to take care of me

Cherish has been a wonderful nurses assistant. She is prompt and always willing to help. She has a positive, caring attitude . Im so very thankful for her. I wish all nurses assistant were like her!

I have appreciated the time that I am spending at Kindred. Everyone that is taking care of me have been so helpful, kind and professional, especially certain nurses and techs. Cherish, Inna, Matheuw and Ben. They go above and beyond for their patients.The hospital is very nice, clean and a nice place to recuperate.

Was a wonderful learning environment , the 2 years I worked at the hospital, thankful for the experience.

Everyone at Kindred is amazing. The extra special care given to me during my stay made me very relaxed and pleased. I worked really hard with my OT and PT because they knew what was possible. I was told at the 1st hospital I would have a tougher time to recover. Not the case after I moved to Kindred. I believe my healing time was shorter because of the caring staff at Kindred.

The staff is fun and nice. It took a while for me to grasp the situation I was in. I was angry, confused, and frustrated at suddenly being bedridden in a place I did not know. I literally did not know where I was at. I lashed out at the ever-patient and kind staff. They took my insults and ranting with patience and returned what I dished out with kindness and care;I am grateful that such a place as this exists in the world. It is hard to imagine a team so very populated with true caretakers who truly want what is best for their patients;

My husband was admitted while he recovered from COVID-19. The goals at this facility are to wean patients off of the ventilator, remove the tracheostomy and start therapy. Within one week the trach was removed and physical therapy was started. After just two weeks he was transferred to a rehabilitation facility.Most of the staff were considerate, compassionate and competent. The physical therapist was able to get him to try (and succeed) at a stand and pivot transfer, walk along the parallel bars and ultimately to walk in the hallway with a walker. The occupational therapist helped him brush is teeth, wash his own face, and assisted in the stand and pivot transfers. Speech therapy monitored his swallowing to make sure he was eating in a safe manor. After six weeks on the ventilator in ICU these were all huge successes.Thank you staff at Kindred for helping him succeed and move on to the next phase of his recovery.

I am a travel RN that worked at Kindred for a total of 10 months. I previously left a negative review and Kindred called my agency and threatened them over my review. So I left that agency because I think honesty in this review is important.As a RN, I would prefer my care in a cardboard box on the corner over being admitted to Kindred.The facility runs on inexperience and incompetence. The nurses in management are individuals who started at Kindred fresh out of their BSN programs and could not handle floor nursing so they applied for management jobs. The Director, the Quality RN, and Infection Control are all nurses who fit this bill. Their inexperience shows in their decisions and directives. They do not prioritize the patient. They prioritize numbers. The Director, Lindsay Barnes is dishonest. This poor management has rolled downhill and Kindred has been unable to retain regular staff. The majority of their nursing staff are agency nurses who are there temporarily. Very few sign extensions due to the poor work environment.Management takes no accountability but points fingers and places additional burdens on staff versus investigating the root of their issues. The Infection Control nurse, Emily, writes orders without speaking to the Physician and those orders do not consider the patients clinical condition which is a detriment to the patients health. The charting system is archaic and false documentation is rampant - if things are documented at all. I advise any patient to ask for daily copies of medical records. There is minimal follow up on concerns. I would take report on patients showing multiple symptoms of sepsis for days with nothing having been done. Staff nurses were reinserting Jtubes that had come out - which is a surgeon only procedure, the insertion wasnt accurate and the patient wound up in the hospital. Staff nurses have neglected their patients to go out and smoke only to return to find them unresponsive from suffering a massive stroke. Then, although ACLS protocol is to intubate to maintain an airway and I pointed out, the nurse did not follow ACLS protocol and the patient continued to decline before finally sent to the ER - where they were intubated upon arrival. The staff nurses are not as skilled as they should be for these types of acute patients. Management did nothing because they are also inexperienced.Because of this lack of good management and accountability, staff nurses can do anything and have become comfortable doing so. Med errors are not addressed. They do not even have a system that ensures the right medication is being administered. Numerous times I have walked into the wrong antibiotics, TPN or tube feeding having been hung. And management doesnt seem to think this is a big deal. ANYWHERE ELSE, it would be. Staff prioritizes smoke breaks over patient care and relies too much on techs. Often the staff nurses have no idea if a patient has voided or had a bowel movement recently which is dangerous in these acute patients when they are already suffering renal failure, bowel obstruction, sepsis and CHF. They dont review vital signs. They dont read medical histories to be aware of what to watch for. Its quite terrifying.The overnight Supervisors - Dana and Julie are the best staff they have and have been nurses for years and do not get the recognition and respect they deserve for their extensive knowledge and abilities. They are continuously cleaning up messes that management is too incompetent to handle. Their frustration is obvious because Kindred has potential to be a great place to give and receive care. Just not with the current people in charge. In fact, there are warnings all over travel nurse boards to avoid the facility. With that warning and Kindred already struggling to hire their own staff (they are offering HUGE sign on bonuses for 2 year contracts just to get applicants). With these signs - the quality of care will continue to deteriorate as no competent nurse will risk their license to work there.I suggest you go ANYWHERE other than Kindred.

Every one here made me feel at home. The nurses and the staff were very understanding if my situation. The Doctors and staff listen and explained things so I could understand. The social workers were all very kind and willing to help. I would recommend all of my friends and family to come here. And I would come here before any other hospital. Inna my nurse was very kind and understanding and always asked if I needed anything. DR Goldstien Dr Lillig and Erica they were all very kind and willing to help and asked if I needed anything extra.and I will miss everyone.

Great hospital!! They catered to me and took very good care of me, thank you to Melissa Taylor and the rest of the nurses for making my stay pleasant

A great place for my grandmother to recover after getting her trach. Especially the nursing staff Breonna, the popsicle nurse and Cherish. The therapists who let me see her limits with standing and how far along she really was in therapy. Dr. Ahmed and staff with meetings. And especially want to thank the sanitation staff Mrs. Teri and Mr. Sammie No covidA greatful grandsonM.Hopkins

Overall, little bedside manner. Dr. Lapietra, and her nurse, Lauren, work there, and they also work at Promise, in Overland Park, where my son was transferred to, due to Kindred doesn’t allow longterm ventilator patients. (At Promise ) They put him on busbar to keep him from pulling on his ventilator, and due to they were short staffed. The patient advocate, Amy is truly the only good thing about Kindred. It’s unfortunate, that all 3 local metro facilities, are really no good. And they know that families don’t have a choice, unless they want to go further out to Promise, which is awful, or Chicago. It’s heartbreaking. And disgusting. And with loved ones being closer to town, we could keep an eye on them. My precious son, has since passed away.

Overall, little bedside manner. Dr. Lapietra works there, and she also works at promise in Overland Park, where my son was transferred to, due to Kindred doesn’t allow longterm ventilator patients. (At Promise) she put him on busbar to keep him from pulling on his ventilator, and due to they were short staffed. The patient advocate, Amy, is truly the only good thing about Kindred. It’s unfortunate, that all 3 local metro facilities are no good. And they know that families don’t have a choice, unless they want to go out further to Promise, which is awful, or to Chicago. It’s heartbreaking and disgusting. And with our loved one being closer to town, we could keep an eye on him. My precious son, has since passed away.

Amy & Cheryl coordinate Facetime or Zoom sessions with a close relative of those who are hospitalized. They go more than the extra mile to help out. It has been most helpful & appreciated, be it during the time of the covid pandemic when visitors were not allowed, as well as today when one is not able to be there every day during visiting hours. Facetime & Zoom definitely are the next best thing to being there. Many thanks to Amy & Cheryl.

I am a patient here and the amy in administration goes above and beyond as do all the staff from nursing, cnas, therapists,social workers. All staff treat you like family i would recommend it to anyone needing care

Wife spent 5 weeks in their care. The staff, from the CEO to the maintenance and cleaning team became like an extended family. They cared. They listened. They shared challenges and worked on solutions. Too many people to thank them all, but want to mention Brianna, Inna, Sarah, Laura, Brian, Steve, Kennedy, Pak, Terry (both of them), Drs Goldstein, Lillug, LaPietra, and Amy (who called the day after we left to return my lost rosary). There were many more all made it their personal goal to aid recovery and make a tough situation better. Thank you all!

Horrible horrible hospital everyone and everything was awful. Worst experience of my life. It should be shut down.

Their service is outstanding in the true sense of the word. Staff and service is amazing.

Everyone has been very friendly and kind. The staff has been great. Food is not to bad. And staff is very understanding.

Ive been a patient at kindred northland for at least a month. Kindred is the most loving place you can be if youre sick and have to be away from home. The staff gives personal care and deals witb patients 1:1. They have kept me from having a nervous breakdown on many occasions. Theyre always there when time are the hardest for a hug and to give you a smile. If i had to die somewhere i would want it to be there because i feelthey will treat me with respect and love just as when i was alive. Thank you to everyone.

Everywhere you go has the good and bad, Ive experienced more good than bad.I love Ms. Angie, Mr. Daniel they rock.

Staff are fantastic. Especially Courtney and Dawn. They always bring me laughter and make me feel better about my hospital stay. I wish that I can take them with me. They always make me feel better, gives me encouragement for my future, they always get me what I need. I am better off with knowing them. They listen well and are always willing to help me out.

The staff has been super friendly and very quick to get me through what I need. Everyone has listened and taken the best amount of care of me. I will be leaving here feeling a million times better. This has been the best and fastest visit of my life. Im really impressed with the staff, EVERYONE has been amazing. 10/10. Gold stars for everyone.

My mom was sent to Kindred for recovery after having covid 19. She came to Kindred with a trach and stomach tube and they treated her so good that she actually had the trach removed just days after being here. We were originally told it would be a few weeks before she was ready but due to the wonderful care it was just a matter of days. No matter what staff was there she got the same consistent care. Just a wonderful safe place to have your family members and only have to worry about them getting better and not worry about the type of care they receive.

They all really nice and sweet people there they took very good care of me and i woulde tell people if they asked me where is the best hospital to go to i would tell them to go there.

Thank you for a good experience!The wound care was great and both my husbands fluid build-up and his kidney markers were stabilized.Everyone we encountered was pleasant and professional.

I have now had two family members recover at this hospital and I dont think I have enough time to list all the wonderful things! MY grandpa was at Select before and the experience there was HORRID (we were given so many empty promises, treated poorly, and spoke down to by all the staff) so when we were told we needed to look into LTAC facilities again, the family went into panic mode since we had only experienced bad things with them. After many talks with Kindreds Rep (who would talk us through everything even on weekends, nights, after my grandpa admitted, etc) we finally decided to try Kindred... and SO HAPPY we did!!! When my grandpa was there I was overly impressed with many things but mostly the response time on call lights- even at Centerpoint where he was originally we had to wait what seemed like forever to get lights answered but Kindred even the cleaning staff would answer them then get you who you needed. The communication was amazing as well- with doctors & nursing... plus they even had the higher up administration check on how your experience was to make sure you were happy as a patient there. So then my Grandma needed care we also sent her to Kindred and we had a great experience with her as well, he favorite thing was the food- she was so sick of hospital food but said Kindred had restaurant quality. She also had a wound vac and Angie the wound nurse was the highlight of her days- She said she would look forward to seeing her because she made her belly laugh every time, which my grandma is big on laughter is the best medicine. I could go on and on.... but if you are looking for family like care- Kindred is the place.

They are the best

Visited the 2nd floor on 08/29/18 at approximately 4:00 PM. Supervisor Melissa and nurses Karissa and Michelle were all super friendly and helpful. I can’t remember the main receptionist’s name but she too was awesome. All of them are doing a great job of representing your facility.

Excellent place to recover after having surgery at North Kansas City Hospital. Nursing staff is friendly, caring, and very professional. Food service has excellent choices and is diabetic friendly. Just wish they had an expanded physical therapy department so I could get in some exercise during my recovery period.

This place is unprofessional, neglects patients and family concerns. We recently had a family member here who did not receive proper medical treatment and was not given the proper medical care or medication. After several complaints with the nurses, doctors, practitioners and staff of this facility our family member was non-responsive when the ambulance transported her back to a local hospital in Kansas City. PLEASE DO NOT ALLOW THIS FACILITY TO CARE FOR YOU OR YOUR FAMILY MEMBERS.

If it was possible to rate this facility at a zero I would!!! If you care about your loved one DO NOT send them to this so called hospital. My grandfather was referred here after we were told he would get more one on one therapy to help him get stronger. That did not happen at all! We were even afraid to leave him there alone at night. Its a glorified nursing home that they call a hospital! Thank God we got him out of this facility after a week of horrible nursing & doctor care! The aids were the best and most helpful out of anyone.

Good hospital. I recommend anybody who has problems to come here. Staff treated me real good and made me feel special.

Terrible. If I could give it no stars I definitely would. Under staffed, and most of the staff that are present are clearly there for a check. My grandmothers suffered in her final days. We had to argue with staff just for care. I am filing a complaint with the attorney general. Someone needs to look into this place.

For the staff and all nurses and staff on the 2nd floor taking care of Mr Crawford in 216: They are fanominal! I could not ask for better care that I have seen in a long time. Thank you so much for taking care of me as well [wife]. Blessings to you all.

I thought the nursing care was excellent. The facilities were nice. All the doctors were very helpful. Here is one that is helpful, Kindred Hospital Northland took care of my bariatric needs. Bruce

Tak, Paul and Frank in resparatory are all amazing. Thank you for being patient and kind. Valentine, Amber and the nursing aides were also very kind and good. Thank you

Kindred Northland has one of the best staffs I have ever encountered - always ready to help you. The food is excellent. I would definitely recommend them to anybody.

Everybody has been good to me. I want to stay!

Very good staff the nurses listen to your concerns and will get answers to any question you ask and the house keeping staff were just as helpful with anything we needed everyone was very professional and human we were not just a number.

I am happy with my care at Kindred. Even housekeeping comes in and waters my plant and makes sure I am happy. She brightons up my evening .

They are very caring at Kindred. They are great for wound care, bed sores, etc. They have physical therapy and OT and they will help patients walk again and get fit! Plus the food is good, lol..

Absolutely, positively superb. A first-class operation, all the way. The nursing staff is beyond excellent, and the entire hospital is an example of what all hospitals SHOULD be. I would recommend them to anyone.

Everyone was very nice and professional with the exception of Dr.Hobson. very rude, unprofessional, hostile. I have serious questions about her mental health. When we asked questions, she was very short, extremely arrogant and rude. If you have a loved one at this facility, stay clear of her.

MY TIME THAT I SPEND AT KINDRED. THE STAFF WAS GREAT. THE MENU WAS THE GREATNESS. THE ONLY THING THAT SEEN WHILE I WAS WHEN THEY KNOCK ON THE DOOR THEY ENTER WITHOUT WAIT ON TILL GIVE PERMISSION TO ENTER

My father was being treated for lung cancer, after months of chemotherapy he baecame frail and weak, that led to a couple falls at home and other incidents that led to hospitilzation. He always wanted to go home prematurely. He was placed in a couple different skilled nursing facilities, one in Lees summit and one in Overland park. Since Ive had family members in facilities all over town, I believe Kindred is the best rehabilitation facility in the greater KC area, the nurses and staff are very attentive and address concerns almost immediately.

I have been a caregiver for close to 13 years. We have been to all the LTACs in the Kansas City area. Even though we live south of the city, we chose to come to Kindred Northland and will continue to do so if necessary. This facility is clean - immaculate in fact! The people here are genuine and genuinely care about the patients progress as well as the family supporting them. Every facility says that when the call light is on, anyone can and will answer it. Kindred Northland is THE ONLY facility where anyone from the cleaning crew to the dietary staff to the chief officers answer a call light. The patient does not have to wait for response. I have told every facility weve been to that they need to take lessons from Kindred Northland (including Kindred South). I cannot say enough about this group of incredible people. Thank you so much!

They are always courteous and kind even though I was a crab. Bradford E. Williams

To all staff, employee and people of Kindred Hospital Northland thank you all for your dedication and hard work your quick action and awareness of take excellent care of my wife while she is here ,she was taken great care of in her stay here so huge shout out to all of you that had a hand in my wife care (Elizabeth Silkwood) she is very pleased with all staff in the care you gave to her even including the front desk stuff with alway a smile and a pleasant greeting and Irene even made both of us matching stocking Chief hats so my hat is off to this amazing awesome team here at Kindred Hospital Northland, especially all to the third floor staff and nurses for room 306 we are well pleased to have been here so thanks to each and everyone of you . This is a 5 star operation crew here , a well deserv team . 🔝 5⃣🌟 💯%. 👍 One of the best here.

Its been three years Kindred staff!I was in for blood clots,MSRA, and walking pneumonia,was in st. Lukes for two months coma through April of that year and now finally my life is getting on track.The staff was wonderful,the facility was clean,compassion and true caring were shown at all times,and I had nothing but positive support despite the stupidity that ended me up there,now Im strong,I recently had bone surgery but still have my leg and am serving and riding my bicycle, I am moving into a kick ass apartment,and I thank every nurse or medical care worker I meet as much as possible,Kindreds rehabilitation support was the true start, thank you.

This isnt the 1st time Ive had a friend or family member receive medical attention here. This facility is not the place you want your loved one to reside. The care from some is at best par. The Doctor on staff has zero credability in acute care. I would link credentials but dont dont want to disparage more than necessary. Do your do diligance people. If you truly care about the person you are considering admitting to this facility then heed the multitude of warnings in the reviews.Its easy to make a fake account and post 5 star reviews.. but the bad reviews have hit the nail on the head. Be thorough and concise with your choice!May God be with you!

If u have any other options, take them. This place doesnt care about our family/friends ..Dont take proper care of them. They never fully staffed. Anand most if them nurses are in the wrong field. I feel sorry for anyone who goes there. U lucky if uhhh make it out of there. PLEASE DONT TAKE YOUR LOVES ONES HERE

A few individual staff are wonderful, caring people. These few will treat your loved one as an individual and actually listen to concerns.The rest of the staff, including Dr Hall (specifically) and their dietitian, will nod and condescend while playing some kind of numbers game. Example: One nurse asked my relative, Why are you even here? (because she happened to be ambulatory) The nurse explained that if she could walk, she could continue her IV antibiotics at home. Because Medicaid wont pay for a hotel room. She was there to heal her wounds, receive occupational therapy and guidance in her dietary needs. She was trying to be proactive in her recovery. They do not like this. They want you to be lying down, sedated and bringing in that easy money.Occupational therapy was not reliable and did not show up when they promised. When asked, they would deny and explain that they were only required to come every other day. It ended up being about once a week.Dr. Hall never once entered her room, nor did he attempt a rapport. At one point we caught him in the hall and the entire time we were speaking to him, he stood facing away from us, nodding. When she complained about new pain, he suggested it was the way she was standing and returned to his golf stats.The majority of this facilitys patients are DIABETIC yet, they WILL NOT monitor patient diets. They will send meal trays with sugar packets, white bread and ice cream. The dietician will come to the room and assume since the patient is overweight she will not be able to handle an actual, healthy diabetic diet plan without TWENTY carb choices per day. So after having blind confidence in their antiquated, carb loaded diet, the dietician will return to the room and tell the patient they are not trying hard enough to maintain blood glucose levels.Their wound care is excellent.TLDR: If you have options, choose to take your loved one elsewhere.

I worked in the Environmental Services Department for 8 months and it was the most unprofessional place that I have ever worked in. My supervisor was lazy and very unprofessional. I would never recommend this place for a place of unemployment or a place to take your loved one. The staff is rude and unprofessional and it starts with the CEO, management staff, and works its way down. I saw and heard some things that should never go on at a hospital.

I recently toured this facility (along with the other two facilities Promise and Select), since my mom is at KU Hospital after a car accident. She is currently still on the breathing machine and in the ICU. My siblings and I have been very nervous on where to send her after and the team encouraged us to tour the facilities to help make our decision. I had high hopes for this place because its close to our home, but after visiting the other two hospitals I was disappointed. The building was nice, I was greeted when I walked in, but everyone seemed unhappy. When we walked by the nurses no one was smiling or said hi. There were several rooms that smelled bad when we walked by them. I explained how sick my mom was and they told me about their ICU but it didnt really seem like it was any different than the other hospitals we toured. We ended up choosing someone else, because we werent as impressed with Kindred. But I am very glad we decided to check it out so we wouldnt have been making a mistake!

Ive been hospitalized several times these past 3 years & I can honestly say this facility is on point love this place everybody is friendly & helpful not 2 thumbs up but a fist up ‼️

If you truly care about your family member i suggest that you do not send them here. I feel for the nurses as most truly care but they are overworked, overwhelmed, and under appreciated. There icu is pathetic and your chance of surviving are slim if something bad happens. There are 2 doctors for the whole hospital and you have a 50/50 chance of getting screwed. Overall the place is pathetic and you shouldnt gamble with you hospital care.

Very nice facility. The staff was attentive and caring.

The best hospital I was ever in.

Ive been here with kindred multiple times and every time I come I am treated greatly by all the nursing staff involved. Ive been through a lot and they have always helped get me on the road to recovery.The staff has become like family.

Kindred Chicago Central is The Hospital From Hell

I had a real, real good experience!

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