I have been seeing Dr.Taylor for the past 4 years. Having anxiety and depression is like being scared and tired at the same time. She has helped me over the years so much. Knowing things are getting better day by day takes time. The atmosphere is welcoming and the staff is great.To have a doctor that cares about your health and feelings means a whole lot.

This is the worst business I have done business with ever. I came in to get some help with dealing with at home and work related problems that I have been dealing with as of late. What I got was a set of other problems created by this office.I took time off because I felt that it would be a lot easier to work with the provider without the hassle of other distractions so I had to pay them for paperwork plus the sessions. NO PROBLEM. first issue however is that I never did ANY intake paperwork or release of medical information forms. It was not emailed to me and the provider never required me to do it coming in. Second the provider never pulled my medical history despite me telling her to do so. Third it took the provider forever getting the paperwork sent off because she did not have thorough information due to her not doing a psycho evaluation or pulling my medical history. Fourth issue, the provider was unprofessional as I don’t know what.Never listened to get an understanding and was more focused on what she had to say vs listening. She struggled with creating effective solutions for the issues I was having and nothing she did came off like she was confident in what she was doing. Then I realized she only work at the office part time. It really threw me back the last time I was there because the provider wanted to go back and fourth with me (WICH I HAVE ON RECORD) about my leave paperwork and she also used profanity with me suggesting that “if we do not get this s**t done they will not approve the paperwork. One thing was correct; the leave was not approved and that happened because the provider provided no real medical reasons for me not being at work and that is due to the providers lack off professionalism. I came in about 4 times coming off of about 465 dollars and I did not get much of anything out of it. THIS PLACE IS A STRAIGHT MONEY GRAB. I WOULD NOT RECOMMEND GOING HERE PERIOD. IF YOU ARE ONE OF THESE BLACK BUSINESS SUPPORTERS THIS IS THE BLACK BUSINESS TO AVOID. I CANT SEE ANYBODY GIVING THIS PLACE 5 STARS BE VERY CAUTIOUS OF THE OVERLY FRIENDLY REVIEWS.PS. They claim they have zero record of me being in the office lol. Yeah because people take time out to write long drawn reviews about you all for nothing. My user name on here clearly is not my pedestrian name.

The staff is very nice. The atmosphere is warm and welcoming. To have a doctor that is also a Christian is a blessing. Id recommend New Hope Counselling to all of my friends and family.

From day one I have always felt like me and my son has been welcome. One of the main things I have liked is how I feel like I am having girl time with my counselor instead of her asking me a bunch of questions and feeling like I am being interviewed. I determine how our counseling sessions will go my counselor has never had a counseling session agenda that we were going to talk about that day.

New Hope Counseling is an amazing organization. Jennifer is awesome!! She has worked with my daughter for several months and I am seeing drastic positive changes in her. I highly recommend them.

Well first off I called in 1/27/20 to schedule an appt. I was given an appt for today,only to wake up to a email...that was sent at 9:17 PM stating that Dr. Taylor was booked until March and that I needed to call and schedule an appt with Rose, well being that I made my appt at 11:00 am you would think that if the Dr. was booked they would know that at the time of scheduling but I guess not..well I went on to call the office to clarify the situation and I was told that I could come in any time from 9-4pm the next day well crazy because I took an off day to be seen..and now Im just off very unprofessional of them the lady who answered the phone explained that Rose had come in by 3 and stated that she had court on today well why wasnt I informed at that time I read reviews and know people exaggerate but Im here to say no exaggeration reviews just about sums it up I just cancelled the whole thing because the first impression is everything and im not impressed...looking for better would not recommend at all!!!!😡😡👊🏾🤦🏽‍♀️

By giving this counseling center 2 stars Im being generous. Certain members of staff here are very unprofessional behind closed doors. My child was meeting with so called counselor who was rude and had a bad attitude and seemed to not discuss real issues.Although she seemed young I thought she might still be a good fit. WRONG!!I later found out that she informed my child she was not a licensed counselor YET and needed to record a couple of their sessions to obtain licensing which she did without my permission......crazy and more than likely this breaks some type of counselors unethical code as well. They do not call to set up future appointments and apparently have poor communication between staff.I have always been leary of seeking counseling because a counselor has problems just like anybody else , but when they allow it to affect how they treat decent people , their effectiveness and sincere dedication to helping heal is fraud! My child will not be returning and hopefully this so called counselor will get her license after some much needed extra training !

Ive been bringing my daughter here for several months. My child likes her counselor and the staff is always friendly. I have no complaints.

She is a great doctor, listens to you and tries to help you get through tough times in life. I trust her and honestly believe that she has helped me through a lot.

Nice atmosphere, hospitable and professional.