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Higginbotham Family Dental in Jonesboro, AR on Hilltop
1804 N Old Greensboro Rd Suite D, Jonesboro, AR 72401, United States
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MI
Review β„–1

Doctor Rusher is amazing. He has very good patient interaction and he shows that he cares about your need. His assistant Jessica is also incredible. Her bedside care and knowledge about everything is awesome. I came in needing a lot of work done and I was afraid of the processes that were about to take place. Her pleasant interactions put me at ease throughout the entire process. I definitely would recommend this place. If you can, ask for Jessica, you’ll be glad you did 😊

Br
Review β„–2

My assistant Savannah was so kind and helpful!! I would definitely love to see her again. My hygienist Lexi was amazing! Super sweet and very good at her job! Dr rusher was great. Explained everything to me I wanted to know. And made sure I understood before leaving!! Would definitely recommend hilltop Dr Rushers crew!!

Am
Review β„–3

I have been working with Michelle for a while now and she is fantastic! Shes been helping me treat my gums to keep them healthy and clean, shes made the process pain free and is very educational and knowledgeable about what she does. She answers all my questions and never makes me feel bad for asking and shes great with my daughter as well! Ive been going here for about 4 years total but at the Hilltop location the last several months and I just really enjoy everybody here, they actually care about you and provide amazing service.

St
Review β„–4

Dr. Rusher and his team were AWESOME. My kids were new patients and he got them in and took care of them both as walk ins. Im one happy mom. The staff was very friendly and polite. Thanks Higginbotham Family Dental Team!!

Ab
Review β„–5

Going to a dentist is daunting! Team Higginbotham-Hill top made it easy!The place is clean! And the people are amazing!Thank you Savannah for checking on me to ensure I am not overwhelmed and to ease my stress! She won the day when she referred to the needle by numbing medicine :)Thank you Tiffany for helping me understand what I need to protect my teeth.Thank you Brittany for an amazing interaction and your smile is infectious!Thank you Dr. Busher for easing my pain!He was like-let’s begin and all the sudden I am good to go!!!You guys are amazing, please keep up the good attitude-we need people like you!This team made my day and it will for sure make yours too!

Ab
Review β„–6

Dr. Rusher is really good with patient communication, he makes good rapport before he will explain his expertise. I love how Lexi works with my cleaning. She barely even touch her hand on my chin/face and if she does, her hand is so light that won’t put pressure on you which I experience to some dentist from my past experience (not with Higginbotham). I was happy too that I was seen early today but honestly with my past appointment here, some delay was there.

Ca
Review β„–7

I highly recommend! They have a wonderful staff and were able to work around my schedule. Tiffany was so sweet and she made my daughter feel comfortable during her appointment. So happy we went here!!!

Ed
Review β„–8

Over the years I have had one terrible experience after another with dentist, so much so, that I had stopped receiving dental care all together. Of course, a choice of this magnitude has resulted in the need for some major corrective care, which brought me to Dr. Higginbotham @ Hilltop in Jonesboro.I went in for a root canal, scared, anxious and almost in tears (no exaggeration!). Dr. Higginbotham and his staff took the time to listen to my fears and were so kind, patient, understanding and beyond accommodating to my situation! Not only did I receive the care I needed but it was PAINLESS!! Honest truth!! Despite not receiving the gas (which was offered), other than the very initial pinch from the injection, I didnt feel a thing!!Dr. Higginbotham & his assistant continued to check on me during the procedure and kept me informed of the progress and when I say I wanted to hug that man out of pure respect & thankfulness, that is exactly what I mean!! (I actually did hug his assistant 😁).I have other procedures that need to be completed and now after a positive experience and much (earned) faith in Dr. Higginbotham & his staffs ability and professionalism, I am finally looking forward to returning and getting the smile I always wanted!!If you suffer from severe anxiety with regards to dentists and dental care, please let me urge you to give Dr. Higginbotham at Hilltop a chance!! It has been the best decision, by far, that I have made in a very long time πŸ˜‰

Li
Review β„–9

I was so nervous going to the dentist. When I arrived I was pleasantly surprised. The office feels more like a spa than a dental office. Everyone that I spoke with was very kind and concerned with my comfort. The dentist, Todd Higginbotham was very calming. He explained everything so I could understand.

Ma
Review β„–10

I’ve never had the prettiest teeth or the cleanest teeth and I’ve been extremely self conscious about it but I went and got my teeth cleaned today and the staff was absolutely wonder and Logan deep cleaned my teeth so good I was so happy I’ve never seen my teeth so clean thank you so much for the wonderful experience

Je
Review β„–11

This place has truly made me feel as if I matter. I dont feel like Im just a number. Congratulations to the staff. The young lady that cleaned my teeth is awesome and deserves a raise.

Kr
Review β„–12

I love Higginbotham family dental! Always a fantastic visit. Dr. Kerns , Amber , Millie, Michelle , Jacky, Britney x2, Hailey , Erin and Mariana are amazing employees. I appreciate each of you!❀️🦷πŸͺ₯

Li
Review β„–13

My first dental visit at Higginbotham today and it went great. I have severe anxiety but Tiffany put me at ease. She is very sweet and speaks very calmly and really explains the process of what needs to be done. I will definitely be back!

Br
Review β„–14

Would highly recommend Dr. Rusher and dental assistant Jesica at Higginbottom family dental. I had a problem with a tooth and they got me in the same day. They both did a great job of explaining my options and I had a pain free experience. Will definitely use them in the future.

St
Review β„–15

Teeth Cleaning today - staff was friendly and efficient. Highly recommend. Well done today!

Le
Review β„–16

Awesome experience! It was my first time here at the Hilltop location and I was just getting a routine cleaning. Dr. Higginbotham and his whole team were so kind and easy to talk to.

Vi
Review β„–17

This office is remarkable. I saw Chelsea, Teresa?, and Dr Marshall. They made me feel very relaxed and β€œcared for”. I have severe dental anxiety, and I did not feel anxious with them at all. If you Are hesitant about getting dental care, I would highly recommend Higgenbotham Dentistry. They ROCK.

Du
Review β„–18

Dr. Higginbotham and his staff are the best! He and Millie, my hygienist, did such a great job of taking care of me during my extraction and made sure I was comfortable the entire time! Credit also goes to Amber for checking on me for the past several days, making sure Im not in pain and doing all the right things! Absolutely the best!

Za
Review β„–19

Very nice staff, quick to see you for appointments, but unfortunately anything beyond a filling doesnt seem to hold up. Ive had a few crowns put in over the years and each time Ive had to come back and get my bite readjusted at least once or twice.

Ed
Review β„–20

Doctor Higginbotham team always makes me feel welcome! I had Jessica today and she did such a great job working on me! I love It here!

Jo
Review β„–21

The entire staff was a delight to be around. I hate dental work, but everyone made me feel comfortable from the time I walked in, all the way out. Lexi Johnson, Dental Hygienist, did an AMAZING job. Will be coming back just to see her!

Ke
Review β„–22

They treat you so kind They are really sweet people I love coming there for my dental work

Ch
Review β„–23

I have always feared the dentist and hadn’t gone in probably 7 years since I had insurance as a teenager. I had a really wonderful experience with Dr. Smith and the dental assistants here. They are all extremely polite and knowledgeable. It is super important to them that you’re comfortable and never in pain. I highly recommend Higginbotham Family Dental πŸ–€

Ti
Review β„–24

I always have a great experience at HFD-Hilltop. Kristen was especially nice today when I went in for a filling. She made sure I was comfortable while Dr. Marshall took care of me. They were both very professional and friendly. I have been a client for years and plan to continue my oral health journey with them. Kudos to a great team!

ka
Review β„–25

The staff was very sweet and kind. Cherish, Lexi, and Hannah were extremely helpful and answered all my questions. Dr. Rusher is one of the sweetest and kind dentist I have ever met. Dr. Rusher listened to my concerns and made me feel as comfortable as you can be at the dentist. I highly recommend this place. I will definitely be back.

Br
Review β„–26

Dr. Rusher and Jessica were awesome. They got the wisdom tooth that had been killing me for days out. And are also working on a plan for another troublesome tooth.

Ha
Review β„–27

Im loving my dental experiences at Higginbotham Family Dental on Hilltop. The staff there has been amazing!!

Da
Review β„–28

Seen Tiffany today and she was awesome! She was extremely thorough, and took her time while cleaning. I appreciate someone who doesn’t rush. Highly recommend HFD and suggest you request seeing her for your cleanings!!

Ji
Review β„–29

I had severe tooth pain for a few days and finally went to see what was causing it. Old filling plus a crack so Dr Higginbotham called for a root canal and a crown... UGHHHH!But I was assured by Amber it would be fine! She prepped me and Michelle did the numbing. Dr stepped in got the job done. Only set back, I needed another numbing. Sorry, Im a weenee! Each one asked if I was ok, doing alright, hurting, etc... Very professional and fast! I was in and out within 1 3/4 hours. Follow up in 2 weeks. Highly recommend this staff!

BB
Review β„–30

I had a great experience getting dental work done, and everyone was very professional.

Jo
Review β„–31

Very friendly and quick, as much as I don’t like the dentist office, Michelle made my dental work quick and easy, I’m grateful.

An
Review β„–32

I’m always happy going for teeth cleaning.The staff’s super.Always treat customers with respect and make you feel welcome..My dentist was able to overcome my stubborn teeth this morning,Lol and I feel extremely elated. I can’t stop smiling.Thanks to the crew of HIGGINBOTAM!! You need to visit to know what I’m talking about!!

Ke
Review β„–33

Friendly service. Michelle is a great hygienist!

Er
Review β„–34

Dr Rusher and the team have always been so kind and have taken care of me every step of the way! You all are awesome

Ca
Review β„–35

Great service! Got me in same day for a dental emergency and were great to work with. Everyone I worked with was very friendly and knowledgeable.

Hi
Review β„–36

I went to Higginbotham needing some teeth removed but I had an infection. They prescribed antibiotics. I took them and called back to find out what to do next. They said they would call back and tell me but did not. I called them again. Same thing. They will call back. They did not. Now Im going to someone else.

Su
Review β„–37

The staff at the Hilltop office is always so wonderful! They are always very caring, sweet, and do their very best to make you comfortable! I highly recommend using them if you are looking for a new dental clinic!

Da
Review β„–38

The entire staff are pleasant & welcoming. The dentist & dental assistant were fast & thorough, making sure to check on me throughout the procedure. I look forward to being with this company for as long I am able & bringing my children in as well.

Ka
Review β„–39

Super happy with my experience here! Tiffany is always super friendly and thorough!

As
Review β„–40

Michelle is awesome! Always a great visit at Higginbotham!

Za
Review β„–41

Took all 3 of my kids in today and seen Tiffany. She was awesome. I was thinking my 2 year old wouldn’t let her do much, but she was really patient and showed the kids all the tools before doing anything. Highly recommend!

Sh
Review β„–42

Everybody was very friendly and fast service. They always make sure your ok at all times during your process.Billing and cost things need to be discuss a little more before visits. Also ask the patients it they are interested in anymore things like braces, or Visalia, or teeth whitening lolBut stuff and everybody was awesome

Am
Review β„–43

Wonderful service! My anxiety is normally a killer... but not with Dr. Marshall.

Ro
Review β„–44

Friendly staff. I’ve never had any issues, would highly recommend this dental office.

Al
Review β„–45

I’m extremely happy with my service. The doctors and staff were kind and the procedure went well. I definitely will continue coming here.

Ja
Review β„–46

Higginbotham overall is a good medical facility. I had great experiences there until recently and that’s mainly with the way they have handled their family payment plan. Last January my family and I relocated about 3 hours away. I tried to continue to business with them but it was extremely difficult. They canceled appointments on my family multiple times all while drawing the monthly payment out of our account. My wife contacted them about stopping that service and they told us we had to sign a form for that. A form that couldn’t be emailed or faxed we had to physically come and sign it. After numerous withdrawals and me stopping payment and shutting the account down I finally thought we had it worked out. We scheduled appointments to get everything caught up and back on track for our cleanings and payment as well as give them our new insurance. Once there my wife was filling out new paperwork and asked about the form to stop the automatic withdrawal which she was declined until insurance was completed or a full amount of payment was made from fees mainly before they would stop the withdrawal. To this end I decided it was time to end the business relationship with this company. I will say I was upset and rude to get this accomplished but probably would not have gotten it done if I hadn’t been. In the last year and a half we have only received one cleaning with my wife and son, my daughter and I have only received two and my eldest daughter handles her own so I can’t speak about hers. I drove four hours to get to a appointment in Kennett just so they could cancel me as I walked in the door over a water leak. I understand things like this happen but there was never an attempt to make that appointment right. The next appointment was canceled due to COVID. I completely understand their reasoning with that. Although they continued to pull money from my account and never take any responsibility that they owe us our end of the contract for cleanings blows my mind. Just be carful signing up through this plan. The medical care was always great and the facilities were always clean and inviting. I hate it ended this way but I just can’t do business with a company who doesn’t do right by people.

ma
Review β„–47

Everyone at Higginbotham family dental is really good at their job. Best dentistry experience I’ve ever had. πŸ™Œ

Da
Review β„–48

Polite staff, dentist is efficient but quality work on filings. Thanks!

De
Review β„–49

Tiffany was a phenomenal hygienist and Dr. Rusher was quick but thorough. Everyone was friendly, very helpful, and great at their jobs. I highly recommend them!!!

Br
Review β„–50

Hannah cherish and Tiffany were all very nice and sweet. They were professional and polite. Brittany was willing to double check on my insurance policies when I told her there was a mistake which made me happy that people listen and she was happy to correct the mistake. Everyone I came in contact with up here today was absolutely amazing Im going to continue coming

Em
Review β„–51

My hygienist Michelle always takes great care of me!

Ca
Review β„–52

I’ve been going to Hilltop for 3 years now. They’ve always been friendly and supportive. This helps to make going to the dentist a less stressful experience.

Sa
Review β„–53

Excellent office. Always friendly and accommodating.

Iv
Review β„–54

Seen Tiffany a few times the past year and she is the absolutely sweetest. Dr. Rusher and the rest of the staff are great too. Highly recommend

Ke
Review β„–55

We LOVE Dr Shane Smith and all the staff at Higginbotham Dental on Hilltop! Very knowledgeable, always helpful and just amazing! Would highly recommend them to anyone needing a great dentist and they also provide a comforting, anxiety-free dental experience

La
Review β„–56

No long wait time for my Saturday appointment. Friendly office staff, technicians and dentist. Highly recommend!

Ty
Review β„–57

I had a root canal done by these wonderful people the other day at the Hilltop location. Root canals are not fun but they are able to get me in at 8am and get me out before noon! It was fast and they made sure that I was not any pain the whole time. Millie and Dr. Dickson were wonderful and I recommend them to anyone and everyone.

Ja
Review β„–58

Seen Tiffany today and she was great along with rest of the staff. Everyone makes you feel at home and comfortable the entire time

Ch
Review β„–59

The crew at hilltop make going to the dentist as enjoyable as possible! Great facilities and a great staff.

Cy
Review β„–60

The front desk staff and the assistant were so friendly and helpful, doing their best to put me at ease as I was very visibly nervous. I didnt spend as much time with the Dentist as it wasnt a full exam, just dealing with an emergency, but he still took time to answer my questions and made sure I understood what was up. I will definitely be going back and will be bringing my family as well!

C
Review β„–61

Everyone was very professional and friendly. They cared about what I wanted as well as what I needed. I will definitely recommend this location. They make you feel like family.

Am
Review β„–62

Staff is very friendly, always wonderful service!

Ta
Review β„–63

Best Dentist ever! I was recommended to them by my friend Kayde Pennington, who is an assistant at the Paragould location! The staff was so friendly and it was an overall great experience and I cant thank her or them enough! 10 out of 10 would recommend to anyone looking for a new dentist!

Te
Review β„–64

The staff was friendly, personable, and professional! I would definitely recommend them to friends and family!

Ka
Review β„–65

Got some extractions done today, I was terrified because I probably hadn’t been to the dentist in about 15 years, but the ladies and the doctors there made me feel so at ease, they made sure I was comfortable and they made sure I wasn’t in any pain, they reassured me that it’s never too late to start working on getting your smile back, God bless these people!

Na
Review β„–66

Im new to Jonesboro and the dentist was one of my first stops. I was able to get scheduled in quickly and when I needed a filling repaired I was able to get it done the same day. The team at Higginbotham Family Dental were so welcoming and personable, they made me feel comfortable and relaxed. Dr. Higginbotham was very kind and I could tell he really cared about his work and patients. Ive generally had painful experiences at the dentist, but not here!

Gr
Review β„–67

Had a great experience at the Hilltop dental office. Very friendly and inviting. The front desk being Aly, Brittney Shedd, Brittany Robinson and Miranda we’re very helpful. Lexi being my hygienist was so nice and professional. Highly recommend this place.

Ji
Review β„–68

Everyone is wonderful from the girls up front Brittany, Miranda , Allyson to Dr Smith & his assistants Sean, Brittany & hygienist Lexi, I was in pain & they helped me out Thank you Misti & Michelle for getting me ASAP. Dr Higginbotham has a great staff all around!

Be
Review β„–69

Dr. Smith and Hailey always take such good care of me. They make sure to explain everything they are doing and ask me throughout my procedures if I’m doing ok. They are the best! I would recommend them to everyone! You can’t get better than them! Thanks for all that y’all do!

Br
Review β„–70

I seen Tiffany today and she was absolutely wonderful. She is so kind and takes her time during her cleanings. 😊

an
Review β„–71

Aly, Miranda,and Brittany were so incredibly nice and Hannah the assistant was the sweetest.I would highly recommend them.

Tr
Review β„–72

Tiffany is Awesome!! So great at her job! I can say the best hygienist I’ve ever had! 😁

Ri
Review β„–73

I am happy I found this place . The staff is friendly. I really like Megan and Kylie they are always happy. They really love their job. Lauren the finance coordinator told me to apply for Care Credit. I was approved and I was able to move on with my dental treatment.All I have to say is Higgabottom Dentistry makes you see your dental health is important over the cost . Paying 1000 for my total treatment is a lifetime . Thanks Higgabottom Dentistry and definitely come to this place.. They will take care of you at an affordable price .I love my smile!!!

Am
Review β„–74

Very attentive and polite, and accommodating, which was great since I have a lot of anxiety when it comes to dentists. They worked great around my schedule. I now have the whole family coming here!

LI
Review β„–75

The front desk girls were very friendly and helpful my son had an emergency and they got him right it!

Xa
Review β„–76

Today was the first day I had been to the dentist in a long time. Everyone was super polite, and my hygienist, Tiffany did a great job at my cleaning along with explaining the treatment that was needed in great detail. I would highly recommend Higginbotham to everyone!

Ha
Review β„–77

Awesome experience Jimena was awesome took really good care of me. Would recommend to everyone. :)

Br
Review β„–78

The Dental assistants are always hospitable and make sure that you are relaxed and feel comfortable and really try to make personal connections with their patients. Dr Shane Smith always strives to provide the best most professional service for his patients. Every procedure Dr Smith has performed has left me feeling better. From fillings, to root canals, to caps his work is top notch!!! Highly recommended!!! First rate dentistry!!!

Cr
Review β„–79

Had a great visit today for me and my kids. Cherish and Lexie were very nice.

Jo
Review β„–80

I just want to say they treat you so well and doctor higginbotham and his staff are the best in the business as far as I am concerned

Yo
Review β„–81

Each visit I have had has been absolutely amazing I would recommend them to anyone. Great staff

Ba
Review β„–82

Wait time was only 2-3 minutes, even though i had an 8am appt! lexi and cherish were both very kind and gentle. dr. smith was also very kind. last but not least, all of the ladies at the front desk during check in and check out were all welcoming and friendly. 10/10 would recommend!

GC
Review β„–83

The staff was friendly. They listened to me and I really appreciated that. I would reccomend them to anyone. It was definitely a 5 star experience.

Me
Review β„–84

The staff I have dealt with have been very friendly and helpful.

Ca
Review β„–85

I had a root canal and two crowns done today. Minimal pain and great job. I love the experience received. While these procedures are not fun, they made the experience as comfortable as possible.

Ki
Review β„–86

I love Lexi and Dr Shane at the Hilltop location! Always knowledgeable, energetic, and super kind! πŸ˜ƒπŸ’ž

Da
Review β„–87

The Hilltop office does wonderful with my 8 year old and myself.

Kr
Review β„–88

I had Emily, Hannah, and Dr. White work on me today and they are absolutely wonderful! I even was here 10 minutes early and got back right away! I highly recommend this dentist office if you want kind and knowledgeable professionals working on all your dental needs!

ar
Review β„–89

Look HigginbothamGot me in real quick and take great care of my teeth

Da
Review β„–90

Higginbotham Family Dental is amazing! I’ve been doing Invisalign through them this year and always have a great experience. The staff is always so nice. Especially, Miranda, Aly, BShedd, and BRob!

Ja
Review β„–91

Seen Tiffany and Dr. Smith today. They are both the sweetest, and I highly recommend them!

An
Review β„–92

Had the best dental appointment today with Tiffany at Higginbotham @Hilltop She e is a very informative and polite.

Je
Review β„–93

They are very friendly and good.

St
Review β„–94

So tonight my Crown has fallen off again. I have seen Dr White, Dr Smith. and Dr Todd himself. I just tried to call the after hours number and the lady told me there was nothing she could do and to have a good night! I am in extreme pain so yeah you bet I will have a good night! Worst Dentist in the whole entire world.. do not ever go there! Obviously they will not help you unless its convenient for them and their wallets! A lot of money lost and botched work to say the least!!!!

Am
Review β„–95

Higginbotham Family Dental is wonderful!! I’m going to the Hilltop location in Jonesboro and everyone is super friendly! Dr. Smith put my front crown on and did an amazing job! Dr. Higginbotham started a couple of dental implants for me! He and his assistant are so genuine and caring! The assistants that have worked with me have all been very sweet as well as the ladies at the front desk! I’m looking forward to completing all my dental needs with them and I have full confidence that I will be extremely happy with the outcome! Thank you all for everything!

Da
Review β„–96

Dr Smith and Haley did an amazing job on my last visit for my first and hopefully last root canal! They did an awesome job and took a lot of pride in their work! Dr Smith also did my daughters fillings. This was her first visit to a dentist. He did an amazing job making her feel comfortable enough that she loves the dentist!This visit I seen Dr Rusher and Millie to get my permanent crown put on. They worked me in quickly and did an awesome job!Everyone here is super friendly and a clean environment. They will make your visit as comfortable as possible! I found my new dental family!I got my smile back!

b.
Review β„–97

Dr. Higginbotham and Kristen K. Both made sure I was comfortable through the whole procedure. Not easy to do with an extraction! Everything was done efficiently and in a professional manner, so I felt at ease the entire time. Really makes you think anyone who says the expression Like pulling teeth has never visited this clinic!

em
Review β„–98

I loved my experience at Higginbotham Family Dental - Hilltop! They make sure you are comfortable and its super easy to schedule an appointment! My hygienist, Lexi, was personable and informative! I cant wait to go back in 2 weeks for my ZOOM! Whitening treatment! I highly recommend HFD!

Ca
Review β„–99

I usually avoid dentists because I dont like anything about the experience. I dont feel that way since Ive started using Higginbotham Family Dental on Hilltop. I dont dread going to get my teeth cleaned and the experience is always very pleasant. I highly recommend them.

ka
Review β„–100

Absolutely the best dentist office ever!!! I am not a fan of the dentist but Todd and his team make sure I’m comfortable every time I’m in there. He’s really good at explaining the procedure before he starts which I love. I don’t always have a sitter and it’s nice I can bring my little one and it’s not a big deal!!! Higginbotham will always be my dentist home!!!

Information
55 Photos
100 Comments
4.9 Rating
  • Address:1804 N Old Greensboro Rd Suite D, Jonesboro, AR 72401, United States
  • Site:https://www.higginbothamfamilydental.com/
  • Phone:+1 870-333-1352
Categories
  • Dental clinic
  • Dentist
  • Oral surgeon
  • Orthodontist
  • Cosmetic dentist
  • Dental implants periodontist
Working hours
  • Monday:9am–6pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–1pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Planning
  • Appointments recommended:Yes
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